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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 92,779 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    647
  • Value
    7275
  • Shipping
    7264
  • Quality
    7263

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93.1%
Positive
17,890
Neutral
793
Negative
540
View ratings trends
30
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How would you rate Alibris?

Reviews (92,779)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1116) web site (344) use site (209) credit card (491) billing address (203) coupon code (241) shopping cart (176) email address (82)
Thumbnail of user daicyg
California
1 review
0 helpful votes
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March 2nd, 2021
Verified purchase

After i received shipping confirmation I then get another notice like3 days later it was cancelled because item was not available!

Reason I chose this business:

Replace item not sent

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: January 31, 2021

Thumbnail of user nancyc1256
New Mexico
1 review
0 helpful votes
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March 11th, 2022
Verified purchase
• Updated review

I always find what I'm looking for, but I mis-understood your promotion. Shouldn't I have received $15 off and free shipping?

Reason I chose this business:

Great selection of new, used, and out of print selections.

Date of experience: March 11, 2022

I always seem to find just what I'm looking for
December 9th, 2021
Verified purchase
• Previous review

I always seem to find just what I'm looking for. Thanks!

Date of experience: December 9, 2021

One of the best sights I've found that handles out...
February 9th, 2021
Verified purchase
• Previous review

One of the best sights I've found that handles out of print and sparse publications. I checked at least four other sites and it wasn't even listed.

Reason I chose this business:

I volunteer at a small historical research library in Albuquerque New Mexico. I've been able to find several out of print publications for our collection on your site. Pricing has always been reasonable.

Date of experience: February 9, 2021

Thumbnail of user sonyak57
Texas
1 review
0 helpful votes
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October 10th, 2021
Verified purchase

Super easy.and the only place I could find to buy a physical copy of the book I ordered that wasn't amazon.

Reason I chose this business:

Alibris was the only place I could find to buy a physical copy of the book I ordered that wasn't amazon.

Date of experience: October 10, 2021

Thumbnail of user kathleenr1158
Oregon
2 reviews
1 helpful vote
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June 1st, 2022
Verified purchase

It was simple. I would have liked prices for alternative shipping to make it faster, though I probably wouldn't select one.

Date of experience: June 1, 2022

Thumbnail of user patricias4878
Canada
1 review
0 helpful votes
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June 6th, 2024
Verified purchase

Always great and easy to use. For a teacher a really helpful site.

Reason I chose this business:

Have used Alibris since early 2000 in the US and love it.

Date of experience: May 27, 2024

Thumbnail of user ellenw490
Washington
1 review
0 helpful votes
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February 14th, 2024
Verified purchase

You say "free shipping" for the truck icon, but it's not super clear which ones qualify and which don't. Couldn't find the icon easily.

Reason I chose this business:

Best price and free shipping! Been happy with Alibris in the past also.

Date of experience: February 14, 2024

Thumbnail of user geneivee
Arizona
2 reviews
0 helpful votes
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January 15th, 2021
Verified purchase

Found the book I was looking for at an AMAZING price!
Checkout was quick and easy... will come back to Alibris for future purchases for sure!

Reason I chose this business:

Excellent price of the book I was searching for

Date of experience: January 15, 2021

Thumbnail of user alyssam461
New Jersey
1 review
0 helpful votes
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March 25th, 2024
Verified purchase

I was expecting a used copy, but the copy I received was so lightly used it looked as though it could be new! I was pleasantly suprisied

Value
Shipping
Quality

Date of experience: March 15, 2024

Thumbnail of user dianem3203
California
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

Can often find the books I'm looking for, even by unique authors that may be hard to find.

Reason I chose this business:

Enjoy looking for a good deal and using alternative websites, rather than other common commercial companies.

Date of experience: April 28, 2024

Thumbnail of user margarete1091
Missouri
1 review
0 helpful votes
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June 9th, 2024
Verified purchase
• Updated review

Lots of choices. That is all I have to say about that. I don't have anything more to say.

Reason I chose this business:

It's the first place I look for books!

Date of experience: May 30, 2024

Found what I wanted
May 14th, 2024
Verified purchase
• Previous review

Found what I wanted. Thanks.

Reason I chose this business:

Cheap books, quick delivery.

Date of experience: May 4, 2024

Thumbnail of user ew205
New York
1 review
0 helpful votes
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November 9th, 2021
Verified purchase

I'M SUPPOSED TO GET $5 & $3 CREDIT.
$5 FOR THANKS signing in and $3 for R2D2 for spending more than $35.
THERE WAS NO CHANCE TO PUT THIS IN.
IT AUTOMATICALLY TOOK THE WHOLE AMOUNT!

Reason I chose this business:

MY FRIEND LOUISE HARTSTEIN HIGHLY RECOMMENDED YOU.

Date of experience: October 10, 2021

Thumbnail of user veronicay61
Louisiana
1 review
0 helpful votes
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June 9th, 2024
Verified purchase

Exactly what I wanted at a great price! Again, exactly what I wanted at a great price!

Reason I chose this business:

Past experience

Date of experience: May 30, 2024

Thumbnail of user nealb198
North Carolina
1 review
0 helpful votes
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June 8th, 2024
Verified purchase

Easily found book I wanted, and check-out was simple and clear.

Reason I chose this business:

Couldn't find the book I was looking for elsewhere

Date of experience: May 29, 2024

Thumbnail of user karens5558
Washington
1 review
0 helpful votes
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June 7th, 2024
Verified purchase

I found some great cool books at a bargain price. A must go place to buy books!

Reason I chose this business:

I found good bargains books!

Date of experience: May 28, 2024

Thumbnail of user jamesm10427
Kentucky
1 review
0 helpful votes
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May 29th, 2024
Verified purchase

Awesome selection. Hard to find titles and access to many sellers all in one place.

Reason I chose this business:

Good selection

Value
Shipping
Quality

Date of experience: May 19, 2024

Thumbnail of user kerryl236
Minnesota
2 reviews
0 helpful votes
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May 29th, 2024
Verified purchase

Well organized and easy to shop and select exact items! Previous service has been outstanding.

Reason I chose this business:

Quality of selection and previous customer service

Date of experience: May 19, 2024

Thumbnail of user joanc821
Minnesota
1 review
0 helpful votes
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June 29th, 2022
Verified purchase

I am on Social Security. Can't afford that much. Have attachment disorder. Comples PTSD since the age of 5. I am also a Surivor. Glad you are here.

Reason I chose this business:

The book that I was looking for was the least expensive. I am on social Security

Date of experience: June 29, 2022

Thumbnail of user yudiths1
Florida
1 review
0 helpful votes
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June 8th, 2024
Verified purchase

I enjoyed doing my purchase...and that you had what I was looking for...excellent price.thank you

Reason I chose this business:

Amazon did not have the book for that price.

Date of experience: May 29, 2024

Thumbnail of user brendac2260
New Jersey
3 reviews
0 helpful votes
  • Send Message
January 23rd, 2024
Verified purchase
• Updated review

Easy shopping, they had what I wanted, easy checkout and I am happy! Can't wait to receive my order!
Bandwife1

Reason I chose this business:

They had what I wanted!

Date of experience: January 23, 2024

So happy to find a 1951 edition!
January 14th, 2024
Verified purchase
• Previous review
Reason I chose this business:

I was looking for a 1951 edition and you had it!

Date of experience: January 14, 2024

Thumbnail of user paula1445
Florida
1 review
0 helpful votes
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June 9th, 2024
Verified purchase
• Updated review

I never have had a problem with Alibris. Shipments are timely

Reason I chose this business:

Alibris is good

Date of experience: May 30, 2024

Easy to use
October 27th, 2023
Verified purchase
• Previous review
Reason I chose this business:

Better prices

Date of experience: October 27, 2023

I have been happy with Alibris for many years
July 27th, 2021
Verified purchase
• Previous review
Reason I chose this business:

Looked for a better price and found one on Alibris

Date of experience: July 27, 2021

Thumbnail of user eileenh414
Texas
1 review
0 helpful votes
  • Send Message
June 9th, 2024
Verified purchase

Wide range of books, good prices, easy to navigate website.

Reason I chose this business:

Happy with transaction with Alibris in the past.

Date of experience: May 30, 2024

Thumbnail of user stevenp2191
Indiana
1 review
0 helpful votes
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June 9th, 2024
Verified purchase

Found exactly what I wanted for a great price! Easy to use website.

Reason I chose this business:

Price of book.

Date of experience: May 30, 2024

Thumbnail of user peters245
Vermont
3 reviews
6 helpful votes
  • Send Message
June 9th, 2024
Verified purchase
• Updated review

Super easy w/ lots of used book options to save a few dollars.

Date of experience: May 30, 2024

Alibris stocked this extremely rare novel by Karl Gjellerup...
February 3rd, 2025
Verified purchase
• Previous review

Alibris stocked this extremely rare novel by Karl Gjellerup while Amazon doesn't have it. Score 1 for Alibris

Reason I chose this business:

Cuz u had this rare novel in stock.

Date of experience: February 3, 2025

Thumbnail of user robyny42
Pennsylvania
1 review
0 helpful votes
  • Send Message
June 9th, 2024
Verified purchase

I have been buying books from this company for 20 years and am never disappointed.

Reason I chose this business:

The huge variety of good quality books.

Value
Shipping
Quality

Date of experience: May 30, 2024

Thumbnail of user lorim1777
Canada
1 review
0 helpful votes
  • Send Message
June 9th, 2024
Verified purchase

Looking for a product unavailable elsewhere at this price^_^

Reason I chose this business:

You had what I needed in stock, plus the quantity.

Date of experience: May 30, 2024

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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