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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 92,770 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    647
  • Value
    7269
  • Shipping
    7258
  • Quality
    7257

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93.1%
Positive
17,892
Neutral
794
Negative
540
View ratings trends
30
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How would you rate Alibris?

Reviews (92,770)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1116) web site (344) use site (209) credit card (491) billing address (203) coupon code (241) shopping cart (176) email address (82)
Thumbnail of user sherryo130
Wisconsin
2 reviews
0 helpful votes
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June 4th, 2024
Verified purchase
• Updated review

Shipping of $4.99 is higher than other sites. Given the choice I will buy where shipping is less.

Reason I chose this business:

You had the book I wanted in the edition I wanted.

Date of experience: May 25, 2024

I had 3 books in my basket but only 2 showed up in...
April 29th, 2023
Verified purchase
• Previous review

I had 3 books in my basket but only 2 showed up in the PayPal info

Date of experience: March 30, 2023

Thumbnail of user wendyh1146
Minnesota
1 review
0 helpful votes
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March 7th, 2024
Verified purchase

So far so good, but my opinion will depend on the speediness of shipping and the condition of the book.

Reason I chose this business:

You seem to have the best price for this book.

Date of experience: March 7, 2024

Thumbnail of user nancyi834
Illinois
1 review
0 helpful votes
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June 6th, 2024
Verified purchase

So far so good very smooth hope shipping doesn't take forever

Date of experience: May 27, 2024

Thumbnail of user richardd3260
Ohio
1 review
0 helpful votes
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November 15th, 2023
Verified purchase

Quick and easy. Hadn't shopped Alibris in a while. Changed my password, and ordered several books. Saved time and money.

Reason I chose this business:

Books were available in one place.

Date of experience: November 15, 2023

Thumbnail of user nicholasr819
Arizona
1 review
0 helpful votes
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February 10th, 2023
Verified purchase

I ordered this once NEW at the same price and got no email or anything and it canceled my purchase a week or so later.

Reason I chose this business:

I would like this book and it seemed like the same price although it was USED this time and not NEW anymore for the same product.

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: January 11, 2023

Thumbnail of user rebeccav924
Minnesota
1 review
0 helpful votes
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October 12th, 2023
Verified purchase

You are a fast, easy, well-stocked book selection. I'm so glad you provide a good alternative to the ubiquitous Amzn.

Date of experience: October 12, 2023

Thumbnail of user barbaraa1346
Wisconsin
1 review
0 helpful votes
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April 9th, 2024
Verified purchase
• Updated review

The books I order have all been in good condition. I like the convience of ordering on line. They always arrive in a resonable amount of time..

Reason I chose this business:

I just heard about it, and gave it a try..

Value
Shipping
Quality

Date of experience: March 30, 2024

I have always enjoyed going to Alibris to get my books..
January 26th, 2024
Verified purchase
• Previous review

I have always enjoyed going to Alibris to get my books.Sincerely BarbAra Andersen..

Date of experience: January 26, 2024

I find it very user friendly..
March 2nd, 2022
Verified purchase
• Previous review

I find it very user friendly..

Reason I chose this business:

I've ordered before..

Date of experience: March 2, 2022

Thumbnail of user leep277
North Carolina
1 review
0 helpful votes
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April 9th, 2021
Verified purchase

Very easy to go through the purchasing process and cost of book and shipping extremely fair compared to other websittes!

Reason I chose this business:

Going through 10 best used best book sellers.

Date of experience: April 9, 2021

Thumbnail of user ronaldm1349
Illinois
1 review
0 helpful votes
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December 14th, 2022
Verified purchase

What's this with IL tax? You are not located in IL. Why should I have to pay IL sales tax to a bookseller out-of-state?

Reason I chose this business:

Past good service

Date of experience: December 14, 2022

Thumbnail of user salvadoreb12
Louisiana
1 review
0 helpful votes
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July 25th, 2023
Verified purchase

I am very satisfied with the Alibris. I have order several books from Albris in the past, without any issues.

Reason I chose this business:

Because i like the service and quick turnaround time for the books that I have ordered in the past.

Date of experience: July 25, 2023

Thumbnail of user gabrielh114
Arizona
1 review
0 helpful votes
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February 19th, 2021
Verified purchase

Please indicate to buyers when a seller s offering udsed books that are library books - they are terribly marked up.

Reason I chose this business:

I always do.

Date of experience: February 19, 2021

Thumbnail of user virginiat864
Oregon
1 review
0 helpful votes
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July 1st, 2023
Verified purchase

I had a terrible time changing my password and wasn't allowed to check out as guest. Hate wasting my time

Reason I chose this business:

Have used it for years.

Date of experience: June 1, 2023

Thumbnail of user robm883
GB
1 review
0 helpful votes
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May 6th, 2023
Verified purchase

Couldn't easily alter address to reverse London and Lewisham. Not really important, but nice to be able to do so.

Reason I chose this business:

Recomendation

Date of experience: April 6, 2023

Thumbnail of user ml664
Oregon
1 review
0 helpful votes
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July 9th, 2021
Verified purchase

I lost my shopping cart when I couldn't recall my password and had to set it up again. V. Irritating!

Reason I chose this business:

Best prices

Date of experience: June 9, 2021

Thumbnail of user carriec595
Washington
1 review
0 helpful votes
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November 9th, 2023
Verified purchase

It's too hard to tell whether an item will come with tracked shipping or not, and why it is above the current book and media rate offered by USPS.

Reason I chose this business:

It had the least expensive copy, a book within my state lines, and I could use Paypal instead of my card number.

Date of experience: November 9, 2023

Thumbnail of user bonniem1140
Washington
1 review
0 helpful votes
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June 6th, 2024
Verified purchase

So far the books I have purchased have been as described. I like using Alibris.

Reason I chose this business:

Easy to use and great prices.

Date of experience: May 27, 2024

Thumbnail of user omoruyio1
Maryland
1 review
0 helpful votes
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February 9th, 2023
Verified purchase

You all consistently have books that are out of stock but are still advertised as being in stock on bookfinder.

Reason I chose this business:

You had a book that I wanted for the cheapest price compared to the other marketplaces

Date of experience: January 10, 2023

Thumbnail of user kellyo504
Maryland
1 review
0 helpful votes
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April 13th, 2023
Verified purchase

I love reusing books! This website is quick and easy, and I can see all my options clearly. Thank you!

Reason I chose this business:

The books I had been looking for were there!

Date of experience: April 13, 2023

Thumbnail of user donnaa849
Illinois
1 review
0 helpful votes
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June 28th, 2021
Verified purchase

Alibis always has the books I am looking for, even if they aren't "mainstream" books and the prices are good.

Reason I chose this business:

I was looking for a book that was hard to find or over prices.

Date of experience: June 28, 2021

Thumbnail of user janw633
Texas
1 review
0 helpful votes
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December 30th, 2023
Verified purchase

It would be nice to have a button to punch to search for magazines rather than books. I like tracking down old SciFi magazines.

Reason I chose this business:

Alibris is Alibris. You have a fine selection of books sellers that are also on Abe or Ebay but it is easier to find a particular author/book on Alibris and as much if not more sellers per each item. Better item descriptions (better use of Poor, Fair, Good, Very Good.

Date of experience: December 30, 2023

Thumbnail of user christinem2690
California
1 review
0 helpful votes
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March 6th, 2023
Verified purchase

Shipping rates are somewhat high but I am easily able to find titles I'm searching for, and I'm not supposed corrupt company like Amazon.

Reason I chose this business:

Birthday gift for husband

Date of experience: March 6, 2023

Thumbnail of user jilld272
Georgia
1 review
0 helpful votes
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March 2nd, 2021
Verified purchase

I love this website! Its easy to navigate and I almost ALWAYS find whatever I'm looking for, no matter how obscure it may seem

Date of experience: March 2, 2021

Thumbnail of user gp162
West Virginia
1 review
0 helpful votes
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June 3rd, 2024
Verified purchase
• Updated review

A very competitive price! This rounds out the King's thinking on the war.

Date of experience: May 24, 2024

I find Alibris easier to use than either Amazon or...
November 19th, 2022
Verified purchase
• Previous review

I find Alibris easier to use than either Amazon or Abe Books.

Date of experience: November 19, 2022

Thanks to alibris
August 9th, 2022
Verified purchase
• Previous review

Thanks to alibris. Abebooks did not have Kate Werren's "An American Uprising in Second World War England," and Amazon Prime will not recognize my password. Alibris is just easier for me (a retired history professor) to order used books.

Reason I chose this business:

I can afford to read military history thanks to Alibris.

Date of experience: August 9, 2022

I shopped four different sites for this title and Alibris...
August 11th, 2021
Verified purchase
• Previous review

I shopped four different sites for this title and Alibris had the best price.

Reason I chose this business:

You had the best price among Amazon, biblio.com, Abe books, and Thriftbooks.

Date of experience: August 11, 2021

Thumbnail of user msjohnniek
California
1 review
0 helpful votes
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February 19th, 2022
Verified purchase

U do not offer coupons to NEW clients so why are u asking for a coupon when it's checkout time knowing most "new Clients" don't have it?

Reason I chose this business:

Saw extensive promo about the book and typed the title in my computer and you had the best price. That took some of the sting out of the coupon incident; or lack of.

Date of experience: January 20, 2022

Thumbnail of user carolm1572
Florida
1 review
0 helpful votes
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June 15th, 2023
Verified purchase
• Updated review

Tried to buy book listed (by the Bookworm store) and got a "we don't have that book"; take it off so it doesn't show up as available. ANNOYING

Reason I chose this business:

I was looking for a particular version of a book I had when a child. It took me quite some time to find it (I think it is the one as there were no pictures). That was the one you listed as available but was not. I live in hopes this one is the right one--I picked the highest-price one in hopes that it was.

Date of experience: May 16, 2023

Since I can't go to my favorite bookstores, shopping...
March 14th, 2021
Verified purchase
• Previous review

Since I can't go to my favorite bookstores, shopping on line is the next best thing, even if my bookshelves are full. Alibris is one of my favorite sites.

Date of experience: March 14, 2021

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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