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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 92,756 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    647
  • Value
    7262
  • Shipping
    7251
  • Quality
    7250

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93.1%
Positive
17,898
Neutral
794
Negative
539
View ratings trends
30
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How would you rate Alibris?

Reviews (92,756)

Rating

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Other

Reviews that mention popular keywords

shopping experience (1113) web site (344) use site (210) credit card (490) billing address (202) coupon code (240) shopping cart (176) email address (82)
Thumbnail of user sallyj187
New York
2 reviews
0 helpful votes
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March 3rd, 2022
Verified purchase

Great - The books I have ordered have always been delivered on time & in the condition described. TKS!

Reason I chose this business:

The Book of Joy - His Holiness The Dali Lama & Bishop Desmond Tutu.

Date of experience: March 3, 2022

Thumbnail of user jamesw6875
Kansas
1 review
0 helpful votes
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June 1st, 2024
Verified purchase

Easy selection and great prices. Used before and always a good experience

Reason I chose this business:

Reputation and previous experience

Date of experience: May 22, 2024

Thumbnail of user nathanielh193
District of Columbia
1 review
0 helpful votes
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April 27th, 2024
Verified purchase

The creepy moment was reading that the book would be sent in 3-15 days. That's a wide range.

Reason I chose this business:

It's not Amazon.

Date of experience: April 17, 2024

Thumbnail of user lindar3170
Texas
1 review
0 helpful votes
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April 15th, 2023
Verified purchase

You had the books in hardcover for prices that were fairly low even with shipping. Even better than the prices on Thriftbooks.

Reason I chose this business:

Because thriftbooks didn't have one of the books in the series I wanted. When I came here the price was so good that I looked for the others and went back to Thrift and cancelled, buying them all three from you.

Date of experience: April 15, 2023

Thumbnail of user vickig322
Oklahoma
1 review
0 helpful votes
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January 14th, 2023
Verified purchase

Its very hard to find the right number of books for our bookclub. So was excited to find enough of this book!

Reason I chose this business:

A friend recommended

Date of experience: January 14, 2023

Thumbnail of user gregoryl532
New Hampshire
1 review
0 helpful votes
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October 24th, 2022
Verified purchase

Found a hard to find book on bicycle wheel building and maintenace. Shopping experience was quick and easy and selection was great!

Reason I chose this business:

Amazon failed to offer anything reasonable.

Date of experience: October 24, 2022

Thumbnail of user nancya1210
California
1 review
0 helpful votes
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February 12th, 2022
Verified purchase

I love this site. I couldn't find a hardcover anywhere else. The site is easy to use and the sellers are great.

Reason I chose this business:

I was looking for an old book and I wanted it in a hardcover. On other sites I could only find paperbacks.

Date of experience: February 12, 2022

Thumbnail of user pamf204
Georgia
1 review
0 helpful votes
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November 2nd, 2021
Verified purchase

Was very easy to find the books I was looking for and easy to check out without a lot of rerouting. Thanks

Reason I chose this business:

Prices good.

Date of experience: November 2, 2021

Thumbnail of user dixiep43
Nevada
1 review
0 helpful votes
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April 7th, 2023
Verified purchase

I don't like having to reevaluate my choices when checking out. The best information should be available as I make my choices.

Reason I chose this business:

You had what I was looking for in one place.

Date of experience: March 8, 2023

Thumbnail of user mikek203
Virginia
3 reviews
0 helpful votes
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June 30th, 2021
Verified purchase

I like the Cart Optimizer a lot!

I would like to be able to find books that qualify for discounts by author.

Reason I chose this business:

Good quality books at reasonable prices.

Date of experience: June 30, 2021

Thumbnail of user saburar
Florida
2 reviews
0 helpful votes
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July 5th, 2022
Verified purchase

I thought I was getting free shipping. Also, I kept putting my email address in the sign in but it wasn't registering.

Reason I chose this business:

Trying to give an independent bookseller some business instead of Amazon. But I I would have gotten free shipping on amazon. Very disappointed.

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: June 5, 2022

Thumbnail of user robertab197
Colorado
1 review
0 helpful votes
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August 4th, 2022
Verified purchase
• Updated review

You have such a broad selection that when I travel I can find things I couldn't find at home. Thanks so much

Reason I chose this business:

What I was looking for after a trip can’t be found in just one bookshop.

Date of experience: August 4, 2022

I have sent 2 books to the wrong person
February 16th, 2021
Verified purchase
• Previous review

I have sent 2 books to the wrong person. Have sent a message to sellers but 1 seller has already dispatched the book. I love your selection but I find that it is hard to change the sent to. I have erased the wrong address and it still keeps popping up. I realize that this is my problem but it is aggregating and expensive.

Reason I chose this business:

Not generally available

Date of experience: February 16, 2021

Thumbnail of user sherryj147
California
2 reviews
0 helpful votes
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January 20th, 2021
Verified purchase

First time using your site. Nice that l was made aware order, so l couldn't accidentally order more items than l intended.

Reason I chose this business:

Came up on my iPhone.

Date of experience: January 20, 2021

Thumbnail of user johnp7758
Australia
1 review
0 helpful votes
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May 22nd, 2024
Verified purchase

A very efficient serivice allround - I am rather ill at the momment and will have to abbreviiate my response

Reason I chose this business:

Reommended by bookseller

Value
Shipping
Quality

Date of experience: May 12, 2024

Thumbnail of user theresah768
New Mexico
2 reviews
0 helpful votes
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December 12th, 2021
Verified purchase

Good checkout experience. I await the quality of the CD -- I heard this version live in the 90s and it was exceptional.

Reason I chose this business:

Source of this version by Apollo's Fire.

Date of experience: December 12, 2021

Thumbnail of user janeyh16
California
1 review
0 helpful votes
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May 27th, 2024
Verified purchase

Thankful for the wonderful books that you make available to us over the years.

Reason I chose this business:

I can still copies of books that I have had for years and would like to share with others. Thank you!

Date of experience: May 17, 2024

Thumbnail of user carolec473
New York
1 review
0 helpful votes
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March 11th, 2023
Verified purchase

I am Visio nail impaired. I usually have to wait fr my granddaughter to. Help.got what I wanted for a great price

Reason I chose this business:

Quilting books

Date of experience: March 11, 2023

Thumbnail of user anneliseg6
California
1 review
0 helpful votes
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February 22nd, 2023
Verified purchase
• Updated review

Would be great to be able to check for multiple copies and order at once….also shipping for one place seemed exhorbitant

Reason I chose this business:

Not amazon( I think). Really think your policy of forcing publication agreement in order to give feedback is WRONG.
I will hope to remember to never take my time to give you give you feedback again

Date of experience: February 22, 2023

Would be good to be able to order multiples at once
January 7th, 2023
Verified purchase
• Previous review
Reason I chose this business:

Independent?

Date of experience: January 7, 2023

Glitchy getting back to author to continue to shop
August 20th, 2022
Verified purchase
• Previous review
Reason I chose this business:

Want to support businesses other than amazon

Date of experience: August 20, 2022

I wanted to order multiple copies of this book and...
May 28th, 2022
Verified purchase
• Previous review

I wanted to order multiple copies of this book and the site just popped up that the item was already in my cart rather than that a given seller only had one... confusing

Reason I chose this business:

Not owned by amazon? Or is it?

Date of experience: April 28, 2022

The last time I ordered from you I received the wrong...
July 4th, 2021
Verified purchase
• Previous review

The last time I ordered from you I received the wrong book, couldn't speak with anyone and had to wait for weeks to get the correct book sent

Reason I chose this business:

Because you aren’t ( I think) connected to amazon

Date of experience: June 4, 2021

Thumbnail of user jennyn206
Australia
1 review
0 helpful votes
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February 20th, 2023
Verified purchase

Bit soon to say because its my first order from alabris. Find the shipping cost from UK to Australia a bit steep!

Reason I chose this business:

Siejabber review says alabris OK

Date of experience: February 20, 2023

Thumbnail of user marks3634
District of Columbia
1 review
0 helpful votes
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April 21st, 2021
Verified purchase

I have already unsubscribed from special offers before. The default option at guest checkout should not be to subscribe to special offers.

Reason I chose this business:

It was a great deal and you're not owned by that skeevy prick named Jeff.

Date of experience: April 21, 2021

Thumbnail of user beverlys554
Massachusetts
2 reviews
0 helpful votes
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November 11th, 2021
Verified purchase

Very glad to find two copies of this book. One for my twin sister and one for me for our 75th birthday!

Reason I chose this business:

Because you had the books I wanted in the amount I wanted, two.

Date of experience: November 11, 2021

Thumbnail of user maryj3249
Tennessee
1 review
0 helpful votes
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March 16th, 2023
Verified purchase

Alittle difficulty this time… and it kept changing my address for shipping to a former order… hopefully everything is coming to Germantown TN

Reason I chose this business:

Success and satisfaction in the past

Date of experience: February 14, 2023

Thumbnail of user yaralizr
Puerto Rico
1 review
0 helpful votes
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May 30th, 2024
Verified purchase
• Updated review

The best library and best service thank you for all books im spanish

Date of experience: May 20, 2024

Good service at all!
February 17th, 2023
Verified purchase
• Previous review

Date of experience: February 17, 2023

Thumbnail of user galadrielb
Illinois
1 review
0 helpful votes
  • Send Message
June 2nd, 2024
Verified purchase

It is always easy to order on this site, I feel like it is secure

Reason I chose this business:

Cheap books, reliable shipping

Date of experience: May 23, 2024

Thumbnail of user johnh10126
New York
1 review
0 helpful votes
  • Send Message
April 24th, 2024
Verified purchase

Very difficult to correct my e mail address also difficult to cirrect my Visa data, But I did get it done

Reason I chose this business:

Because I have had an account for many years.

Date of experience: April 14, 2024

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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