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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 92,723 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    646
  • Value
    7243
  • Shipping
    7232
  • Quality
    7231

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93.1%
Positive
17,903
Neutral
793
Negative
538
View ratings trends
30
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How would you rate Alibris?

Reviews (92,723)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1113) web site (344) use site (210) credit card (490) billing address (202) coupon code (240) shopping cart (176) email address (82)
Thumbnail of user patriciac2334
California
1 review
0 helpful votes
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May 31st, 2024
Verified purchase
• Updated review

Great search engine. Great selection. Easy to place orders.

Reason I chose this business:

Selection is the best for used books.

Date of experience: May 21, 2024

I almost always find what I am looking for at Alibris
January 21st, 2022
Verified purchase
• Previous review

I almost always find what I am looking for at Alibris. A great place to shop for those hard to find items.

Date of experience: January 21, 2022

Fast and easy way to shop for fabulous bargains
December 1st, 2021
Verified purchase
• Previous review
Reason I chose this business:

They have the best selection

Date of experience: December 1, 2021

Thumbnail of user peggyw241
South Dakota
1 review
0 helpful votes
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May 30th, 2024
Verified purchase
• Updated review

You always have great books, in great shape for less! Thanks!

Reason I chose this business:

You are my go to for media!

Date of experience: May 20, 2024

You have the books I need!
February 16th, 2024
Verified purchase
• Previous review
Reason I chose this business:

Best choices, best prices!

Date of experience: February 16, 2024

Found the book & lots of choices
July 20th, 2022
Verified purchase
• Previous review
Reason I chose this business:

You are my go to for new/used books, music and dvds.
I've never got a LEMON!

Date of experience: July 20, 2022

Quick!
July 7th, 2021
Verified purchase
• Previous review

Quick! Easy! And you had extra copies!

Reason I chose this business:

I've purchased harder to find religious books before.

Date of experience: July 7, 2021

Thumbnail of user deannas438
Wisconsin
1 review
0 helpful votes
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May 31st, 2023
Verified purchase

Easy to locate book title and to choose among the price and hardcover/softcover options. Good value for the price.

Reason I chose this business:

Many titles available. Many price choices and many condition choices. Good value. Description is accurate to product.

Date of experience: May 31, 2023

Thumbnail of user jeannieg53
Colorado
1 review
0 helpful votes
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January 13th, 2022
Verified purchase

Couldn't place a different shipping address as my billing address was different. Had to use another card to match shipping address.

Reason I chose this business:

You have the book I wanted with good reviews.

Date of experience: December 14, 2021

Thumbnail of user caroli288
Idaho
1 review
0 helpful votes
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April 7th, 2021
Verified purchase

I liked your prices and wanted to buy more books but couldn't afford the shipping. It cost more than the books I wanted to buy.

Reason I chose this business:

Only bookstore with book I wanted at used book price.

Date of experience: March 8, 2021

Thumbnail of user johnd6661
Tennessee
1 review
0 helpful votes
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June 13th, 2022
Verified purchase

Not as fluent as Thriftbooks, shipping clearly not as well done - however a good source for used books.

Date of experience: June 13, 2022

Thumbnail of user sherip105
California
1 review
0 helpful votes
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October 2nd, 2021
Verified purchase

I was unable to proceed to checkout. I had to reenter several times before I could continue to finalize the order.

Reason I chose this business:

You have the book I wanted. And, considering the following question, you should always follow-up with your customers.

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: September 2, 2021

Thumbnail of user christinah738
Georgia
1 review
0 helpful votes
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June 27th, 2021
Verified purchase

For some reason, I'm having to enter my billing adress, as well as, my shipping adress over and over.

Date of experience: May 28, 2021

Thumbnail of user hugoo33
Virginia
2 reviews
0 helpful votes
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September 25th, 2022
Verified purchase
• Updated review

I have bought 2 books here so far, so far so good. The quality of the 1st book was good; let me see the quality of the 2nd one.

Reason I chose this business:

Good experience the 1st time!

Date of experience: September 25, 2022

It was simple and easy, but until I receive the book...
August 21st, 2022
Verified purchase
• Previous review

It was simple and easy, but until I receive the book it is only 4 stars. If everything goes well, it will earn the last star.

Reason I chose this business:

Searching the Internet for this book in particular.

Date of experience: August 21, 2022

Thumbnail of user cynthiah2316
Virginia
1 review
0 helpful votes
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May 31st, 2024
Verified purchase

The process of ordering was really easy, and the delivery was really fast.

Reason I chose this business:

You had the most reasonable price.

Value
Shipping
Quality

Date of experience: May 21, 2024

Thumbnail of user marks3567
Georgia
2 reviews
0 helpful votes
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April 27th, 2021
Verified purchase

The books I ordered totaled $56.71. The books I wanted and lost in the ether totaled $11 and change. I'm not happy about that.

Reason I chose this business:

Only place I could find the books I want.

Date of experience: March 28, 2021

Thumbnail of user davidh8487
Washington
1 review
0 helpful votes
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April 15th, 2023
Verified purchase

Moving a book from cart to wishlist then requires navigating back to the cart. Tedious when moving multiple items from cart to wishlist.

Reason I chose this business:

Support independent book sellers

Date of experience: April 15, 2023

Thumbnail of user phyllisf104
North Carolina
1 review
0 helpful votes
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March 28th, 2021
Verified purchase

Would have liked to have been able to return to menu to check on another seller rather than have to remove book to Wishlist in order to proceed.

Reason I chose this business:

Great success with past orders.

Date of experience: March 28, 2021

Thumbnail of user allenf101
Maryland
1 review
0 helpful votes
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February 8th, 2021
Verified purchase

Alibris is my key to getting hard to find books and books that I can buy used that I wouldn't buy new.

Reason I chose this business:

I wanted a used book because new was too expensive.

Date of experience: February 8, 2021

Thumbnail of user davidp5934
Georgia
1 review
0 helpful votes
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December 10th, 2023
Verified purchase

I appreciate the fast notification that my order had been canceled giving me enough time to quickly re-order.

Date of experience: December 10, 2023

Thumbnail of user ericr1084
Pennsylvania
1 review
0 helpful votes
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November 20th, 2021
Verified purchase

It has been quick, straightforward and easy. I enjoyed the informativeness of the page and the expediency of the process.

Reason I chose this business:

It had my book I wanted

Date of experience: November 20, 2021

Thumbnail of user billm2000
Florida
1 review
0 helpful votes
  • Send Message
April 30th, 2024
Verified purchase
• Updated review

No problems. I found what I was looking for and had several options to pick from…

Reason I chose this business:

Looking for music I do not have on CD

Value
Shipping
Quality

Date of experience: April 20, 2024

I've had no problems navigating your site
October 10th, 2023
Verified purchase
• Previous review
Reason I chose this business:

You have what I'm looking for...

Date of experience: October 10, 2023

Thumbnail of user amandac1862
California
1 review
0 helpful votes
  • Send Message
December 1st, 2023
Verified purchase
• Updated review

Always delighted to find books that aren't in print anymore, and at a battleground of costs! Thank you!

Reason I chose this business:

Couldn't find what I wanted elsewhere

Date of experience: December 1, 2023

I love the competitive prices and great selection!
January 28th, 2022
Verified purchase
• Previous review
Reason I chose this business:

It's easy and affordable!

Date of experience: January 28, 2022

Thumbnail of user vernonn20
Washington
1 review
0 helpful votes
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March 3rd, 2022
Verified purchase

Supposed to get $1 off. Not.
Caphtya didn't work. Repeatedly.
Supposed to get Capital $2.50 off. Not

Reason I chose this business:

Shipping problem.

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: February 1, 2022

Thumbnail of user christianb844
Texas
1 review
0 helpful votes
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May 31st, 2024
Verified purchase

I saw a book
I bought a book
Bla bla bla bla bla bla bla bla bla bla bla

Date of experience: May 21, 2024

Thumbnail of user juanv458
Chile
1 review
0 helpful votes
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November 22nd, 2022
Verified purchase

My flabber is gasted over the affordable shipping fees to South America, and to have content from my old college professor! It rekindles memories.

Reason I chose this business:

Fellow alumn mentioned she found the book I'm interested in here.

Date of experience: November 22, 2022

Thumbnail of user ivanm439
California
1 review
0 helpful votes
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November 25th, 2023
Verified purchase

Great pricesin books,but the shipping it's expensive.
Must work on better prices when it comes to shipping,it's a disadvantage

Reason I chose this business:

Great deals

Date of experience: November 25, 2023

Thumbnail of user sharonw2648
Canada
2 reviews
0 helpful votes
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May 23rd, 2024
Verified purchase

That's when I check out alibris.My purchase comes in good time, in excellent condition.

Reason I chose this business:

They have what I want. I wish they had a Canadian site. We have lots of books here too!

Value
Shipping
Quality

Date of experience: May 13, 2024

Thumbnail of user triciab243
Georgia
1 review
0 helpful votes
  • Send Message
May 23rd, 2024
Verified purchase

I only just place an order. Little difficult getting my order to go in.

Date of experience: May 13, 2024

Thumbnail of user maryannh179
Wisconsin
1 review
0 helpful votes
  • Send Message
May 30th, 2024
Verified purchase

I found exactly what I wanted quickly and easily and at a good price.

Reason I chose this business:

My past experience with Alibris has been good and I've made them my go-to for used books.

Date of experience: May 20, 2024

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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