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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 92,722 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    646
  • Value
    7243
  • Shipping
    7232
  • Quality
    7231

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93.1%
Positive
17,907
Neutral
793
Negative
538
View ratings trends
30
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How would you rate Alibris?

Reviews (92,722)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1113) web site (344) use site (210) credit card (490) billing address (202) coupon code (240) shopping cart (176) email address (82)
Thumbnail of user kyraa18
Arizona
1 review
0 helpful votes
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October 13th, 2023
Verified purchase

Easy to navigate, great selections from all over, seamless checkout. Thank you! Hope there aren't any shipping issues, will update.

Reason I chose this business:

Had a book in stock and ended up finding more titles that interested me.

Date of experience: October 13, 2023

Thumbnail of user mikes4344
California
1 review
0 helpful votes
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March 29th, 2023
Verified purchase

I usually come here via bookfinder.com, which takes me directly to the specific product page. Ordering is simple.

Reason I chose this business:

Referred by bookfinder.com

Date of experience: March 29, 2023

Thumbnail of user artr62
Missouri
1 review
0 helpful votes
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August 9th, 2021
Verified purchase

Add to cart pages on 99cent books lacks important information. Results in frustration until you figure it out.

Reason I chose this business:

The 99cent copy options.

Date of experience: August 9, 2021

Thumbnail of user jeanl851
Oregon
1 review
0 helpful votes
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April 18th, 2023
Verified purchase

Thanks for the new feature, compareing combined shipping and saving a little money. Much appreciated.

Date of experience: April 18, 2023

Thumbnail of user lindaw2883
Massachusetts
1 review
0 helpful votes
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October 27th, 2022
Verified purchase
• Updated review

User friendly, clear instructions, thoughtfully designed process to check out that really works! Love it, I'm not s techie, so thanks.

Reason I chose this business:

Great previous experiences

Date of experience: October 27, 2022

Always easy to get a book ordered
August 19th, 2022
Verified purchase
• Previous review

Always easy to get a book ordered. They arrive promptly.

Reason I chose this business:

They do the job!

Date of experience: August 19, 2022

Easy, efficient
August 8th, 2022
Verified purchase
• Previous review
Reason I chose this business:

Goid prior experience

Date of experience: August 8, 2022

Easy, efficient and quick
August 7th, 2022
Verified purchase
• Previous review
Reason I chose this business:

Previous good experience

Date of experience: August 7, 2022

Thumbnail of user tiyandraie
Illinois
1 review
0 helpful votes
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July 26th, 2022
Verified purchase
• Updated review

Most items I receive, however better shipping needs to be arranged between albris and sellers. Thanks.

Reason I chose this business:

Shopping here has been okay.

Date of experience: June 26, 2022

It's okay so far
May 25th, 2022
Verified purchase
• Previous review

It's okay so far. When I receive my items it'll be great.

Reason I chose this business:

Good place to shop.

Date of experience: May 25, 2022

This was okay, but not the ease I would have preferred
April 24th, 2022
Verified purchase
• Previous review
Reason I chose this business:

You had what I was looking for.

Date of experience: March 25, 2022

Thumbnail of user tzel1
Malaysia
1 review
0 helpful votes
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May 22nd, 2021
Verified purchase

Convenient. However, was unfortunate that I wasn't able to pay through Paypal, which would have been preferred.

Reason I chose this business:

It was the only place where I could get a certain book that I wanted

Date of experience: May 22, 2021

Thumbnail of user lisag743
New York
3 reviews
0 helpful votes
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April 20th, 2023
Verified purchase

Excellent, as always.
Displeased that so few sellers can manage to upload an image of the book they are selling.

Reason I chose this business:

Have used it for year

Date of experience: April 20, 2023

Thumbnail of user michaelg3338
Illinois
1 review
0 helpful votes
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June 20th, 2021
Verified purchase

Stated "eligible for free shipping " but alas this was NOTvthe case. The old "bait and switch". Deceitful!

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: May 21, 2021

Thumbnail of user seanl300
Connecticut
1 review
0 helpful votes
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July 15th, 2021
Verified purchase

Impressed with you recalculating saver function.
Tech is good for something even if it can't save the world.

Reason I chose this business:

Rooke was low on Wilkie Collins.

Date of experience: July 15, 2021

Thumbnail of user bobl943
Maine
1 review
0 helpful votes
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March 6th, 2023
Verified purchase

Didn't know this book even existed until 5 minutes ago. Couldn't find it anywhere else but Alibris. Thank you.

Reason I chose this business:

Enough with the questions. What's with the third degree?

Date of experience: March 6, 2023

Thumbnail of user christlinew
Massachusetts
1 review
0 helpful votes
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May 24th, 2021
Verified purchase

Quick and easy. I wish we could bookmark certain sellers to get notifications when wishlist books were back in stock.

Date of experience: May 24, 2021

Thumbnail of user ericc1211
Colorado
1 review
0 helpful votes
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March 24th, 2022
Verified purchase
• Updated review

When I know what I'm looking for, Alibris is the best! Recent purchases - Beethoven Symphonies 6-9/Jordi Savall (2022) and Nonesuch Guide to Electronic Music double LP (late 1960's)

Reason I chose this business:

I had a vision. (I live in Santa Fe)

Date of experience: March 24, 2022

Good
March 31st, 2021
Verified purchase
• Previous review
Reason I chose this business:

Classical music

Date of experience: March 31, 2021

Thumbnail of user michaelv892
North Carolina
1 review
0 helpful votes
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February 11th, 2021
Verified purchase

Alibris offered a very quick, easy, professional ordering and shipping process.
Thank you kindly,
Venturini

Reason I chose this business:

Alibris offered the best buy.

Date of experience: February 11, 2021

Thumbnail of user keithj537
Virginia
1 review
0 helpful votes
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June 26th, 2022
Verified purchase

Gene W. Baade Books on West had everything I look for in the short description: condition, edition, and printing.

Reason I chose this business:

Vast selection!

Date of experience: June 26, 2022

Thumbnail of user maryc3412
Virginia
1 review
0 helpful votes
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December 12th, 2022
Verified purchase
• Updated review

Alibris has always been a most satisfying experience for me...Great prices, honest qualitu ratings, quick delivery.

Reason I chose this business:

From positive past experience.

Date of experience: December 12, 2022

I am grateful for Alibris
June 27th, 2022
Verified purchase
• Previous review

I am grateful for Alibris. It is a godsend!

Reason I chose this business:

Past positive experience.

Date of experience: June 27, 2022

Ease of shopping, ease of upodating, ease of searching...
March 3rd, 2022
Verified purchase
• Previous review

Ease of shopping, ease of upodating, ease of searching... Great!

Reason I chose this business:

Past experience has proven Alibris to be fair and reputable.

Date of experience: March 3, 2022

Easy, quick and plentiful...
February 2nd, 2022
Verified purchase
• Previous review

Easy, quick and plentiful... I've found many hard-to-find items on alibris.

Reason I chose this business:

Positive past experiences.

Date of experience: February 2, 2022

Thumbnail of user annaraee
Indiana
1 review
0 helpful votes
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October 8th, 2022
Verified purchase

Thank you for not making me sign up to your "group". I hate having loads of usernames and passwords.

Reason I chose this business:

I liked the price and the above mentioned reason.

Date of experience: October 8, 2022

Thumbnail of user chanels13
Rhode Island
2 reviews
7 helpful votes
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November 3rd, 2021
Verified purchase

Having to retype my credit card number all over again because I entered something wrong was kind of annoying.

Date of experience: November 3, 2021

Thumbnail of user katea177
Arizona
2 reviews
0 helpful votes
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November 3rd, 2021
Verified purchase

Easy to find and order. Smooth transaction. Book was reviewed by Anna & Kristina's Kitchen as a "Buy."

Reason I chose this business:

Couldn’t find the book on Amazon.

Date of experience: November 3, 2021

Thumbnail of user judithh714
Montana
1 review
0 helpful votes
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October 14th, 2022
Verified purchase
• Updated review

I was offered a $15.00 credit by email TODAY but all attempts to obtain the coupon # are disabled. Isnt that bait and switch

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: September 14, 2022

As expected
August 28th, 2022
Verified purchase
• Previous review

Date of experience: August 28, 2022

Thumbnail of user debbieh1065
Washington
1 review
0 helpful votes
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August 2nd, 2022
Verified purchase

I haven't received my books yet... obviously... but the ease and clarity of ordering was top notch! Thank you for making it easy to maneuver through!

Reason I chose this business:

Best prices overall!

Date of experience: August 2, 2022

Thumbnail of user josef744
California
1 review
0 helpful votes
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June 26th, 2023
Verified purchase

Soooooo easy to navigate and get quick response. Especially like guest checkout. Tired of pass words

Reason I chose this business:

Looking for a particular movie

Date of experience: June 26, 2023

Thumbnail of user graced201
California
1 review
0 helpful votes
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November 17th, 2021
Verified purchase

Got tricked by coupon codes that didnt actually apply :/ but the site is easy to navigate and offers a lot of options!

Reason I chose this business:

Better deal than Ahmazon, and (I assume) better ethics!

Date of experience: November 17, 2021

Thumbnail of user rhondaa187
Tennessee
1 review
0 helpful votes
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March 28th, 2022
Verified purchase

Great so far. Hope the DVD I ordered arrives shortly and in good condition! Shouldn't be too long from TX to TN. Thanks :)

Reason I chose this business:

Just a random Google search..

Date of experience: March 28, 2022

Thumbnail of user douglasc496
Georgia
1 review
0 helpful votes
  • Send Message
November 19th, 2021
Verified purchase

Easy and fast, but couldn't change email address listed/showing for Paypal. That option would be great.

Date of experience: November 19, 2021

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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