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Alibris has a rating of 4.7 stars from 92,705 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
I found what I wanted easily. Also, i like that you show the shipping costs BEFORE I entered all of my payment information.
You had what i wanted
Date of experience: April 16, 2024
Thanks for the opportunity to weigh in on this.
Recently I have been faced with the necessity of jumping through hoops to get on your site. NUMEROUS times in order to do what I needed to do to make two purchases, since I'm not terribly efficient at it.
TWICE having to play the puzzle game with "Recaptcha" photos, EACH TIME.
There is a statement that to avoid it I should check my computer for malware.
Does this mean that all of a sudden you have detected malware on my computer? And/or that if I do screen for malware, I will stop having this situation? Or that you have a serious problem with people's malware that you are trying to solve this way?
It is ironic that just after Thriftbooks has removed the photo game (but just requires a simple answer to the question of whether I am "human"), you have added a double dose.
The other thing that is unfortunate is that you have raised your shipping price. I realize that we are in an impossible situation with regard to skyrocketing postage costs (probably largely because of ebay getting to ship Chinese goods for free, basically, which must mean that everyone else is paying for the total cost of running the bloated postal bureaucracy) but since your business model relies on collecting the flat rate per book (totally reasonable since you are a marketplace for all the sellers) it does cause it to add up.
Please don't take this rant "personally". As you can see, I have not let these matters interfere with making "huge" purchases of your many fine books, with perfectly good service.
So keep up the good work on that major score, but if there's any way to solve those two problems, please find it!
Sincerely,
An otherwise satisfied customer
P.s. I wanted to submit this privately since it is for your internal purposes only but on clicking the submit button I learn that I must agree to its being submitted publicly. Very well, I have removed my signature but will leave the text.
* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 28, 2021
Excellent service for 20 years! I have used Alibris since I was in graduate school.
The crrect titles and best service
Date of experience: May 6, 2024
The description was good which is what counts for me.
Price, shipping arrival all good.
Date of experience: May 6, 2024
Experience was fine- delivery timely, individual book explanations were fairly clear.
Date of experience: March 12, 2024
I've gotten all the books I ordered very quickly, and the only one I didn't receive on time I got a full refund for.
Buying textbooks for college courses
Date of experience: January 22, 2021
Quick, easy, and all the right editions at the right range of prices.
First reliable source
Date of experience: May 19, 2024
Easy to find related books and extensive choice of used books
Price of book
Date of experience: May 18, 2024
I just found this website and this will be the second movie I've ordered from you and I'm very Happy with it thank you
The Price and the quickness of the delivery
Date of experience: February 6, 2023
So exciting to find books I WANT to read at seriously low prices! Excellent suggestions for other books I may be interested in, too.
Recently retired, I decided to start reading intensely again.
Date of experience: November 11, 2021
Cheapest price for the book I was looking for of all the sites I visited.
Google find
Date of experience: May 19, 2024
It was hard to change my credit card info and address on the phone. Most sites it auto processes.
Trying to support smaller businesses and avoid amazon.
* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 29, 2024
I always check with Alibris first when looking for a book that I want to read.
Reliable and large selection
Date of experience: April 27, 2024
Alibris is easy to use. Find items with ease and checkout is very simple.
I know I can rely in Alibris to help me find the books I want to read.
Date of experience: April 19, 2024
Have used them several times in t he past
Date of experience: February 17, 2024
I always shop Alibris for books and favorite authors. They are great!
Because I have used them for years without a problem.
Date of experience: November 14, 2022
Easy to use website with 1000s of books on many levels of interest
I have used it for years and always had good results.
Date of experience: August 26, 2022
I have used it for years
Date of experience: June 27, 2022
Each to. Access titles and authors
Have used them many times.
Date of experience: June 5, 2021
Why did I pay so much for a book that still had a $2 price tag?
* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 27, 2024
Best place to find a book. Very easy to place the order and great prices.
Date of experience: May 18, 2024
It's easy to find the books and use the order form. Thank you. Thank you. Thank you.
Date of experience: May 19, 2024
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Date of experience: September 26, 2024
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Foo foo foo foo
Date of experience: August 25, 2024
Shipping was prompt and book was in the condition described
Have been a customer for over twenty years.
Date of experience: May 18, 2024
I have shopped Alibris for years and it has always been a good experience.
Date of experience: April 27, 2024
I have shopped Alibris for many years and never been disappointed.
I am a frequent customer.
Date of experience: October 21, 2023
Been using Alibris for over 15 years
Date of experience: August 17, 2023
Long time user
Date of experience: September 6, 2022
Been buying from Alibris for more than ten years and I have never been disappointed.
Always a good selection
Date of experience: July 31, 2022
Alibris is one of the best retail shopping site I have ever used.
Always a reliable source for Books and media
Date of experience: February 26, 2022
I have shopped Alibris for years and have always been satisfied.
Date of experience: December 1, 2021
I have been shopping Alibris for more than 15 years.
Date of experience: March 8, 2021
Great selection and prices.
Speedy delivery!
Reliable service.
Date of experience: May 19, 2024
Date of experience: December 3, 2023
Date of experience: November 11, 2023
Easy and Fast.
Great selection and prices.
Date of experience: November 7, 2023
Previous experience.
Date of experience: April 1, 2023
Great selection and prices.
Date of experience: August 30, 2022
Date of experience: April 20, 2021
Oder arrived fast and in great condition would definitely recommend! :)
It was the only place that had the movie I was looking for.
Date of experience: May 19, 2024
Easy to navigate site and very informative in "details" section of descriptions
Date of experience: May 19, 2024
Repeat customer, never a problem
Date of experience: October 13, 2023
Reliable place for quality used books. Wide range of availability.
Previous success and satisfaction.
Date of experience: May 19, 2024
Seems very good and had the lowest price on books I really needed
Lowest price
Date of experience: May 19, 2024
We love browsing books, drinking coffee, and talking with people who love good stories.
Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.
