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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 92,600 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    638
  • Value
    7177
  • Shipping
    7166
  • Quality
    7165

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93.1%
Positive
17,938
Neutral
797
Negative
540
View ratings trends
30
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How would you rate Alibris?

Reviews (92,600)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1114) web site (343) use site (210) credit card (489) billing address (202) coupon code (240) shopping cart (176) email address (82)
Thumbnail of user calvins151
Delaware
1 review
0 helpful votes
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February 13th, 2022
Verified purchase

So far, so good. I recommend Alibris to all of my friends and colleagues when we need books.

Reason I chose this business:

I am familiar with this company

Date of experience: February 13, 2022

Thumbnail of user angelam1771
Oregon
2 reviews
0 helpful votes
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September 4th, 2021
Verified purchase

I found the books I was looking for at a 90% reduction compared to other sites. Extremely pleased.

Date of experience: September 4, 2021

Thumbnail of user gemai1
New Jersey
1 review
0 helpful votes
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August 25th, 2022
Verified purchase

The $4 off of $30 did not work. I ended up taking a book out of my order.

Reason I chose this business:

More affordable than other sites

Date of experience: July 26, 2022

Thumbnail of user miyungs
New York
1 review
0 helpful votes
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December 15th, 2021
Verified purchase

I asked for help to order more in quantity and only answers i got was not really answered.

Reason I chose this business:

Thought you had a good reputation

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: November 15, 2021

Thumbnail of user cynthiab1405
Maryland
1 review
0 helpful votes
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July 29th, 2021
Verified purchase

I have spent more than an hour trying to order 2 books, I am only sure about 1.

Reason I chose this business:

I have always gotten great servce

Date of experience: June 29, 2021

Thumbnail of user suzannep327
Arizona
0 reviews
0 helpful votes
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January 1st, 2022
Verified purchase

I'm on a schedule and in a hurry so some procedures took longer than I cared to take.

Date of experience: December 2, 2021

Thumbnail of user marygracep
New York
1 review
0 helpful votes
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January 10th, 2021
Verified purchase

Overall good but one item never got to me but they responded quickly and waiting for a refund

Date of experience: January 10, 2021

Thumbnail of user lawrences654
New York
1 review
0 helpful votes
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February 24th, 2022
Verified purchase

Website is a pain in the neck. If I didn't need this book, i would have given up.

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: January 25, 2022

Thumbnail of user sheilab581
New Mexico
1 review
0 helpful votes
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January 7th, 2022
Verified purchase

The site is easy to use, but I wish a gift card could be enclosed with the package.

Reason I chose this business:

Alibris had the books I wanted for a very reasonable price.

Date of experience: January 7, 2022

Thumbnail of user donnat1722
Oregon
1 review
0 helpful votes
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May 11th, 2022
Verified purchase

Alibris is always a great place to look for books and for finding new ones along the way

Reason I chose this business:

Didn't like the prices elsewhere

Date of experience: May 11, 2022

Thumbnail of user eileenm573
California
1 review
0 helpful votes
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December 3rd, 2021
Verified purchase

So far so good. Let's see when I receive my book. Thank you for making the process easy!

Reason I chose this business:

I liked the price.

Date of experience: December 3, 2021

Thumbnail of user annm1430
Maine
1 review
0 helpful votes
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May 23rd, 2021
Verified purchase

I found 2 DVDs I want and was able to order them at an affordable price. Happy me.

Reason I chose this business:

I simply was online searching for the DVDs I wanted and Alibris popped up. :)

Date of experience: May 23, 2021

Thumbnail of user editho124
Mississippi
1 review
0 helpful votes
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December 3rd, 2021
Verified purchase

Thank you i had a good experience. Shopping was easy and I hope to receive the order soon.

Reason I chose this business:

I saw the book I am looking for

Date of experience: December 3, 2021

Thumbnail of user jans1022
Virginia
1 review
0 helpful votes
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July 14th, 2023
Verified purchase

My first order with you. Quick and easy. Bonus you had the 3 books I was looking for!

Reason I chose this business:

The used book site that i normally use didn't have one of the books I wanted. So just went looking around. You won!

Date of experience: July 14, 2023

Thumbnail of user caroly442
Idaho
1 review
0 helpful votes
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September 7th, 2021
Verified purchase

Checkout was painless, and I didn't have to create an account just to buy a single book. Wonderful!

Date of experience: September 7, 2021

Thumbnail of user ericb1633
Virginia
1 review
0 helpful votes
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February 24th, 2023
Verified purchase
• Updated review

I love buying from Alibris, you always have the book I am looking for at a great price.

Reason I chose this business:

Lowest price for a copy of this book.

Date of experience: February 24, 2023

I have always had vey positive experiences using
September 13th, 2021
Verified purchase
• Previous review
Reason I chose this business:

I always have very positive experiences using Alibris and the prices can't be beat!

Date of experience: September 13, 2021

Thumbnail of user jennifert2367
Nevada
1 review
0 helpful votes
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July 17th, 2023
Verified purchase

I wish that there was a way to highlight books from the same seller to save on shipping!

Reason I chose this business:

I don’t want to use Amazon

Date of experience: July 17, 2023

Thumbnail of user tracyo189
New York
1 review
0 helpful votes
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January 27th, 2022
Verified purchase

I always shop here but I am a bit dismayed about the shipping prices. Lower them if possible.

Reason I chose this business:

Book i wanted

Date of experience: January 27, 2022

Thumbnail of user benjis14
New York
2 reviews
0 helpful votes
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March 29th, 2022
Verified purchase

Has been so helpful to me these past two years of finding mostly all of my requested books

Reason I chose this business:

Love this site so much!

Date of experience: March 29, 2022

Thumbnail of user carolk1119
Connecticut
1 review
0 helpful votes
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August 2nd, 2022
Verified purchase
• Updated review

I'd actually like multiple copies of this book. I did not see an option to add more copies.

Reason I chose this business:

Email arrived

Date of experience: August 2, 2022

Quick, easy
April 21st, 2022
Verified purchase
• Previous review
Reason I chose this business:

Price, quick

Date of experience: April 21, 2022

This is a second time I have ordered this
October 7th, 2021
Verified purchase
• Previous review

This is a second time I have ordered this. The contractor/vendor that you engaged to sell the first book I ordered failed, and the Birthday gift will not be here on time. I am really disappointed. I ordered in plenty of time to get the book when I needed it. I hate Amazon and I want to never use that site, but I hope there is no glitch this time.

Reason I chose this business:

Because I do not want to use Amazon.

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: September 7, 2021

Thumbnail of user patriciad1154
Florida
1 review
0 helpful votes
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February 14th, 2021
Verified purchase

Could not find this book and your company had the exact book I was looking for thank you

Reason I chose this business:

It was listed with some other book store to find books

Date of experience: February 14, 2021

Thumbnail of user alannaw13
Canada
1 review
0 helpful votes
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February 12th, 2021
Verified purchase

It's good, I like how it's set to give you many different price options for the same book

Reason I chose this business:

Because you're not Amazon.

Date of experience: February 12, 2021

Thumbnail of user deer275
Maryland
1 review
0 helpful votes
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July 20th, 2023
Verified purchase

It was quick and easy, but did take me a minute to figure out how to correct mistakes.

Reason I chose this business:

I was looking for a particular title and referred by a friend

Date of experience: July 20, 2023

Thumbnail of user glenng387
Virginia
1 review
0 helpful votes
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August 18th, 2023
Verified purchase

I selected an item, but when I went to check out, a different edition was in my cart.

Reason I chose this business:

To find books of interest that are in reasonably good condition and are sold at a fair price.

Date of experience: July 19, 2023

Thumbnail of user angelad815
Texas
1 review
0 helpful votes
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April 21st, 2022
Verified purchase
• Updated review

Great experience, I love to shop in the online store. I always find what I'm looking for here!

Reason I chose this business:

I alway find what I'm looking for in this store.

Date of experience: April 21, 2022

Absolutely wonderful
April 23rd, 2021
Verified purchase
• Previous review
Reason I chose this business:

I always find what I am looking for on this site!

Date of experience: April 23, 2021

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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