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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 92,600 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    638
  • Value
    7177
  • Shipping
    7166
  • Quality
    7165

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93.1%
Positive
17,938
Neutral
797
Negative
540
View ratings trends
30
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How would you rate Alibris?

Reviews (92,600)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1114) web site (343) use site (210) credit card (489) billing address (202) coupon code (240) shopping cart (176) email address (82)
Thumbnail of user ricardoc255
Arizona
1 review
0 helpful votes
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November 17th, 2021
Verified purchase

I'm giving this site a chance; I am optimistic that the item will arrive in a timely manner.

Reason I chose this business:

I found the lowest price for an item I've been coveting for a while. I've not found it quite this affordable until today.

Date of experience: November 17, 2021

Thumbnail of user janetu472
Texas
3 reviews
0 helpful votes
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October 9th, 2023
Verified purchase
• Updated review

I don't like it that I was not offered the option to *not save* my credit card digits.

Date of experience: September 9, 2023

Got a great book inexpensively
September 7th, 2023
Verified purchase
• Previous review

Date of experience: September 7, 2023

I gave five stars because I support your mission with...
January 7th, 2022
Verified purchase
• Previous review

I gave five stars because I support your mission with all my heart. But in fact I had lots of difficulties. For example, on one screen, my phone number was added at the end of my shipping or billing address--I forgot to look at which. There was no edit button, so I went forward to paying and on that screen it was gone. On another screen, the state was an issue; the page wanted TX and not Texas as auto-fill used. Also, I don't like it that you saved my credit card information and gave me no option to opt out. So many sites get hacked, I'd rather not let my info get saved (and you're a prime target for such hacks, given your mission).

Reason I chose this business:

Your goal to save Catholic doctrine in its books! Thank you, thank you, thank you! By the way, I selected No on your final question as to whether to follow up on an order because it might cause you more work. If it's automated, sure, please follow up.

Date of experience: January 7, 2022

Thumbnail of user patriciay844
California
1 review
0 helpful votes
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June 1st, 2023
Verified purchase

I'm glad you guys ship to Guam. Ebay and other online books stores don't. I don't understand that.

Reason I chose this business:

No one else ships to Guam, apparently. I've used Alibris in the past. Good experiences.

Date of experience: June 1, 2023

Thumbnail of user theresam1286
Missouri
1 review
0 helpful votes
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May 22nd, 2023
Verified purchase

So easy to find out of print books. You never have to give up the search with Alibris!

Date of experience: May 22, 2023

Thumbnail of user timothyb927
California
1 review
0 helpful votes
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December 5th, 2021
Verified purchase

Great

That's where my book I wanted was. Price is good and I can process as a guest

Date of experience: December 5, 2021

Thumbnail of user stevenp1056
Texas
1 review
0 helpful votes
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May 1st, 2021
Verified purchase

Thanks to Alibris, it never has, nor ever could be, easier to find and purchase a used book.

Reason I chose this business:

Alibris is like having a concierge for the bookselling world. What ever one needs, Alibris will make it happen.

Date of experience: May 1, 2021

Thumbnail of user billies152
Michigan
1 review
0 helpful votes
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January 15th, 2022
Verified purchase

I love this site for books. I use it over Amazon or Christian bookstore. You are a blessing.

Reason I chose this business:

Used in past.

Date of experience: January 15, 2022

Thumbnail of user deborahs1531
Maryland
1 review
0 helpful votes
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May 30th, 2021
Verified purchase

So far Alibris has had the books I want at prices I can afford. I've been very pleased.

Reason I chose this business:

Cheap books, fast shipping

Date of experience: May 30, 2021

Thumbnail of user lorik658
California
1 review
0 helpful votes
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June 28th, 2022
Verified purchase

I was able to type in reference numbers and this led me to the correct book. Thank you

Reason I chose this business:

Biblical studies

Date of experience: June 28, 2022

Thumbnail of user tainam3
New York
1 review
0 helpful votes
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January 14th, 2022
Verified purchase
• Updated review

The website is easy to use and there is always a variety of whatever you are looking for!

Reason I chose this business:

I always choose Alibris when I need to buy books for school. Alibris offers free shipping and quality books at an affordable price. Great resource!

Date of experience: January 14, 2022

Interface is clean and easy to manage
August 6th, 2021
Verified purchase
• Previous review

Interface is clean and easy to manage. Books are clearly organized and can be even further specified through ISBN number(s). Most books I have found use ISBN-13 and regular ISBN so be mindful of that when looking for particular editions of a book.
Overall, 10/10. Will shop using this site in the future.

Reason I chose this business:

Was recommended this site by a Professor last semester and was shocked to find quality books at such a low price. I now come here for most book/textbook necessities.

Date of experience: August 6, 2021

Thumbnail of user shawnak41
California
1 review
0 helpful votes
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January 5th, 2022
Verified purchase

You have the book I want for a great price and the ordering website is easy to use.

Reason I chose this business:

You had the book I wanted for a cheap price.

Date of experience: January 5, 2022

Thumbnail of user elizabeths1663
Colorado
1 review
0 helpful votes
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March 26th, 2021
Verified purchase

I shop with Alibris on a consistent basis because they almost always have what I am looking for.

Reason I chose this business:

They have the book I want.

Date of experience: March 26, 2021

Thumbnail of user maryr2405
Wisconsin
1 review
0 helpful votes
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October 20th, 2021
Verified purchase

Hard to find this book written by a drear friend. I'm pleased you have found it. Thank you!

Date of experience: October 20, 2021

Thumbnail of user noahk217
Kentucky
1 review
0 helpful votes
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August 21st, 2023
Verified purchase

I love this website. Books are always in at least pretty good condition if they say very good.

Reason I chose this business:

I’ve used it before and trust it.

Date of experience: August 21, 2023

Thumbnail of user rogerd411
New Mexico
3 reviews
0 helpful votes
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September 13th, 2021
Verified purchase

Glad to have found a copy of this book at a reasonable price checkout was quick and easy

Reason I chose this business:

Google search for this book

Date of experience: September 13, 2021

Thumbnail of user saretad
Kansas
1 review
0 helpful votes
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March 24th, 2022
Verified purchase

I placed items in my cart early yesterday and they disappeared. I had to choose a pricier item.

Date of experience: February 22, 2022

Thumbnail of user duanem125
Georgia
1 review
0 helpful votes
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September 11th, 2021
Verified purchase

All good so far. I am pleased with my experience over the past year or so. Thank you.

Reason I chose this business:

Luck of the draw

Date of experience: September 11, 2021

Thumbnail of user jamesh3839
Colorado
1 review
0 helpful votes
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May 30th, 2021
Verified purchase

A little difficult to change my billing address, had to go back and forth, but finally got it.

Reason I chose this business:

I just like it so much better than Amazon

Date of experience: May 30, 2021

Thumbnail of user jenseas
California
1 review
0 helpful votes
  • Send Message
April 24th, 2022
Verified purchase
• Updated review

I love this website because I can choose the book cover, which is important to me. Thank you!

Reason I chose this business:

I love this website because I can choose the book cover, which is important to me. Thank you!

Date of experience: April 24, 2022

Alibis has the best selection of used books
March 14th, 2021
Verified purchase
• Previous review

Alibis has the best selection of used books. I love that I can see the cover of the book before I buy it. It is important to me as I have a love for books, and the art work on the cover coupled with my memory of reading the book brings me pleasure.

Reason I chose this business:

I always come to Alibris when I am buying classic books because of the vast variety of books from different sellers.

Date of experience: March 14, 2021

Thumbnail of user clarem127
Nevada
1 review
0 helpful votes
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May 1st, 2021
Verified purchase

Thank you. I just hope it gets to my Texas friend in Puerto Rico in a timely manner.

Reason I chose this business:

Price was reasonable

Date of experience: May 1, 2021

Thumbnail of user danield1696
California
1 review
0 helpful votes
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January 29th, 2022
Verified purchase

Alibris usually has the books that I want and with a wide variety of prices for used books.

Reason I chose this business:

Alibris has a great selection, both in titles and in prices for individual books.

Date of experience: January 29, 2022

Thumbnail of user haileya19
Arizona
1 review
0 helpful votes
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July 18th, 2021
Verified purchase

Easy to find the books I want. Loved all the new and used available options. Great prices too!

Reason I chose this business:

Used in the past and know I can always find a great deal!

Date of experience: July 18, 2021

Thumbnail of user alexg795
Colorado
1 review
0 helpful votes
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February 21st, 2021
Verified purchase

First time. Let's see. I liked the experience. If the delivery is good I'll be a regular customer.

Reason I chose this business:

It was not Amazon and had exactly what I needed at a very good price.

Date of experience: February 21, 2021

Thumbnail of user janb570
Maryland
1 review
0 helpful votes
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February 22nd, 2022
Verified purchase
• Updated review

Always enjoy shopping at Alibris. Easy to navigate and I never fail to find what I'm looking for.

Reason I chose this business:

Unable to find the book I wanted on Amazon.

Date of experience: February 22, 2022

Easy to order
September 26th, 2021
Verified purchase
• Previous review

Easy to order. Always find the books I want.

Reason I chose this business:

Old titles that Amazon doesn't carry.

Date of experience: September 26, 2021

Thumbnail of user dougm548
California
1 review
0 helpful votes
  • Send Message
March 22nd, 2021
Verified purchase

I thought there was a $15 discount code for my order. Was not clear how to get it.

Reason I chose this business:

Promised a $15 discount that did not happen.

Date of experience: February 20, 2021

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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