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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 92,492 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    633
  • Value
    7130
  • Shipping
    7119
  • Quality
    7118

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93.1%
Positive
17,954
Neutral
798
Negative
540
View ratings trends
30
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How would you rate Alibris?

Reviews (92,492)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1112) web site (343) use site (209) credit card (487) billing address (202) coupon code (240) shopping cart (176) email address (82)
Thumbnail of user nicoleg1204
Colorado
1 review
0 helpful votes
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May 29th, 2022
Verified purchase

Quick, easy and just what I was looking for for cheaper! Will definitely purchase from here again!

Reason I chose this business:

Came across a new bookstore wanted to try it out

Date of experience: May 29, 2022

Thumbnail of user patricias565
Maryland
1 review
0 helpful votes
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February 15th, 2023
Verified purchase
• Updated review

You had a copy of the book I have been searching for and the price is reasonable.

Reason I chose this business:

I could not find the book elsewhere

Date of experience: February 15, 2023

Lots of choice, easy purchase
February 22nd, 2022
Verified purchase
• Previous review
Reason I chose this business:

I got an email and had been thinking about this book.

Date of experience: February 22, 2022

You had the book I wanted, the price was reasonable...
December 5th, 2021
Verified purchase
• Previous review

You had the book I wanted, the price was reasonable and the book will be delivered in 3 days.

Reason I chose this business:

You had tne book I wanted at a price I was willing to pay

Date of experience: December 5, 2021

I could answer this more accurately if my order was...
September 17th, 2021
Verified purchase
• Previous review

I could answer this more accurately if my order was completed. I didn't realize I was buying from an overseas seller and I would not have completed the sale had I realized. But it may work out, we'll see.

Reason I chose this business:

They sent me an email and they had the title I wanted at a good price.

Date of experience: September 17, 2021

Thumbnail of user maryt1789
North Carolina
1 review
0 helpful votes
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December 18th, 2021
Verified purchase

Simple, easy to use, and I found what I was looking for at a very good price.

Reason I chose this business:

Looking for a hard to find book

Date of experience: December 18, 2021

Thumbnail of user deborahc1976
Washington
1 review
0 helpful votes
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June 28th, 2022
Verified purchase

I had to reboot and delete my international address for your system to change the shipping amount!

Reason I chose this business:

Cheapest edition available

Date of experience: May 29, 2022

Thumbnail of user annag592
Texas
3 reviews
0 helpful votes
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January 10th, 2022
Verified purchase

I love this book it helps me to understand more of what I memorized as a child

Date of experience: January 10, 2022

Thumbnail of user teriz14
California
1 review
0 helpful votes
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December 28th, 2021
Verified purchase

How can I get free shipping? I don't think I'll be ordering any more from this site.

Reason I chose this business:

I wanted this book

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: November 28, 2021

Thumbnail of user brieno
Tennessee
1 review
0 helpful votes
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May 14th, 2021
Verified purchase

Really appreciate being able to shop as a guest and not have to set up an account!

Reason I chose this business:

Good luck with y’all in the past and the above comment about not needing an account.

Date of experience: May 14, 2021

Thumbnail of user rosemaryk86
Georgia
1 review
0 helpful votes
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November 11th, 2021
Verified purchase

You have the books I want. Prices are reasonable. I like getting them shipped to my address.

Reason I chose this business:

My local store didn't have them at the prices I was willing to pay.

Date of experience: November 11, 2021

Thumbnail of user rachelh720
Tennessee
1 review
0 helpful votes
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November 12th, 2021
Verified purchase

It was easy to find what I wanted and purchase it from a seller who appears reputable.

Reason I chose this business:

It was an affordable option where I could find a used DVD without going to Amazon or Walmart. Although Alibris is also a big company, I think it is a little less big than those two, and I prefer to spread the dollars around.

Date of experience: November 12, 2021

Thumbnail of user jilla323
Virginia
1 review
0 helpful votes
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January 10th, 2023
Verified purchase
• Updated review

Always great! Very easy to find all of the books I wish to read, even new releases.

Reason I chose this business:

I Check here first for the best prices.

Date of experience: January 10, 2023

I adore Alibris
August 12th, 2021
Verified purchase
• Previous review

I adore Alibris. I can always find the books I need and want. Delivery is prompt and courteous.

Reason I chose this business:

Again, I knew what needed, I knew it would be available and I wouldn’t have to pay full price. I could re-home a book.

Date of experience: August 12, 2021

Thumbnail of user lindas4368
Missouri
1 review
0 helpful votes
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March 10th, 2022
Verified purchase
• Updated review

I can find books and DVDS that are difficult to find at reasonable prices. Service is excellent!

Date of experience: March 10, 2022

The website is easy to navigate and read
February 16th, 2022
Verified purchase
• Previous review
Reason I chose this business:

I was told about access to buy CD's

Date of experience: February 16, 2022

Thumbnail of user duncanw69
Virginia
1 review
0 helpful votes
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January 12th, 2023
Verified purchase

Great experience. Your site had all four books I was looking for when no other site did!

Reason I chose this business:

I was able to order every book I was looking for on one site.

Date of experience: January 12, 2023

Thumbnail of user dorindac12
Missouri
1 review
0 helpful votes
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March 26th, 2023
Verified purchase

I'm really glad this is a great place to get the latest books at a cheap price!

Reason I chose this business:

Needed to get Colleen Hoover books for cheap

Date of experience: March 26, 2023

Thumbnail of user bjd29
North Carolina
1 review
0 helpful votes
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December 23rd, 2022
Verified purchase

The website is nicely organized and it's easy to find the exact book I was looking for.

Reason I chose this business:

I wanted to find a high quality used book, and I refuse to do business with Amazon or any of its affiliates (if possible).

Date of experience: December 23, 2022

Thumbnail of user brents424
Illinois
1 review
0 helpful votes
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June 7th, 2023
Verified purchase

Wonderful to be able to pick up a book so cheaply and help out the selling charity.

Reason I chose this business:

Price, convenience, option of a used book.

Date of experience: June 7, 2023

Thumbnail of user jonathanj455
Portugal
1 review
0 helpful votes
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December 12th, 2022
Verified purchase

I am delighted to find exactly the book I was looking for at such a reasonable price!

Reason I chose this business:

I have successfully shopped with your company over the past 20-30 years, and am very happy to continue the streak of successes!

Date of experience: December 12, 2022

Thumbnail of user connieh534
Oklahoma
2 reviews
0 helpful votes
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February 8th, 2022
Verified purchase

I like these kinds of orders. They are simple and I am elderly. Thank you very much..

Date of experience: February 8, 2022

Thumbnail of user alisonj126
Colorado
1 review
0 helpful votes
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March 19th, 2023
Verified purchase
• Updated review

Took several tries to place the order as the website kept switching expiration date on credit card

Reason I chose this business:

Cheap price

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: February 17, 2023

Couldn't order on android phone or tablet
March 8th, 2022
Verified purchase
• Previous review

Couldn't order on android phone or tablet. Finally able to place order on PC.

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: February 6, 2022

Thumbnail of user paulah363
New York
1 review
0 helpful votes
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February 15th, 2023
Verified purchase
• Updated review

It is Simple & easy doing business with you just how I like IT! T/U
P. Harvey

Reason I chose this business:

Good service

Date of experience: February 15, 2023

Excellent!
May 14th, 2022
Verified purchase
• Previous review

Excellent! No problem what so ever!

Reason I chose this business:

Bcuz of the indepth decryption on the book!

Date of experience: May 14, 2022

To type in my information did not go smoothly!
March 11th, 2022
Verified purchase
• Previous review

To type in my information did not go smoothly! Had t o do ever thing twice

Reason I chose this business:

I have bought books from Alibris & had gotten excellent service

Date of experience: March 11, 2022

After seeing the movie is was glad to pick up the book
February 14th, 2022
Verified purchase
• Previous review

After seeing the movie is was glad to pick up the book. Shopping experience is as always great!

Reason I chose this business:

Because of quality & price. T/U Alone is!

Date of experience: February 14, 2022

Fast, easy
December 23rd, 2020
Verified purchase
• Previous review

Fast, easy. Great to do business with you.

Date of experience: December 23, 2020

Thumbnail of user ginaw175
Missouri
1 review
0 helpful votes
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March 16th, 2021
Verified purchase

I would like to be able to specify age and board book when searching for children's books.

Reason I chose this business:

Alibris is not Amazon

Date of experience: March 16, 2021

Thumbnail of user valjeannee1
North Carolina
1 review
0 helpful votes
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August 13th, 2023
Verified purchase

Love the option to save money on the book purchases at check out. I appreciate that feature.

Reason I chose this business:

I get great books at a hugely discounted price

Date of experience: August 13, 2023

Thumbnail of user richardh2025
Texas
1 review
0 helpful votes
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May 14th, 2021
Verified purchase

I had to leave the site for a while and now I'm back. The items were there!

Date of experience: May 14, 2021

Thumbnail of user johns13406
New York
1 review
0 helpful votes
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June 13th, 2023
Verified purchase
• Updated review

Poor notification of ordered item being out of stock but nice to be given an alternate option

Date of experience: May 14, 2023

Best price and fastest shipping I could find for this...
May 6th, 2023
Verified purchase
• Previous review

Best price and fastest shipping I could find for this book. Hopefully it does in fact arrive within a week as that's when it's needed!

Date of experience: May 6, 2023

Thumbnail of user mariea409
New Jersey
1 review
0 helpful votes
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September 1st, 2022
Verified purchase
• Updated review

The system should be able to save your password instead of having to re-enter it each time.

Reason I chose this business:

Looking for good books and you guys are the best.

Date of experience: September 1, 2022

Very east
March 6th, 2022
Verified purchase
• Previous review
Reason I chose this business:

Had it for years

Date of experience: March 6, 2022

Thumbnail of user philips652
Washington
1 review
0 helpful votes
  • Send Message
May 15th, 2022
Verified purchase
• Updated review

Shipping is too costly at 70% of the purchase price. Please find a more economical shipping method.

Reason I chose this business:

I’m a repeat customer

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: April 15, 2022

Slurm forgebniss
May 9th, 2022
Verified purchase
• Previous review

Date of experience: April 9, 2022

Flarg
March 14th, 2022
Verified purchase
• Previous review

Flarg. Essumikov flarg.

Date of experience: March 14, 2022

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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