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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 92,450 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    631
  • Value
    7104
  • Shipping
    7093
  • Quality
    7092

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93.1%
Positive
17,982
Neutral
798
Negative
540
View ratings trends
30
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How would you rate Alibris?

Reviews (92,450)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1112) web site (343) use site (209) credit card (487) billing address (202) coupon code (240) shopping cart (176) email address (82)
Thumbnail of user anned469
Virginia
1 review
0 helpful votes
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June 19th, 2022
Verified purchase
• Updated review

Happy to find a book I really wanted at a reduced price, with an Alibris coupon.

Reason I chose this business:

Price and availability of a book I wanted.

Date of experience: June 19, 2022

Found what I was looking for at an excellent price
April 14th, 2022
Verified purchase
• Previous review

Found what I was looking for at an excellent price. Great selection of used copies to choose from.

Reason I chose this business:

Hoped to find a used edition of the book I was looking for at a low price.

Date of experience: April 14, 2022

Thumbnail of user jonathanj209
California
2 reviews
0 helpful votes
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March 30th, 2022
Verified purchase

Great to find what I was looking for so quickly and at such a great price!

Reason I chose this business:

Had the book Ivwas searching for at a great price!

Date of experience: March 30, 2022

Thumbnail of user mikaylam51
New York
1 review
0 helpful votes
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March 17th, 2022
Verified purchase

I like this site, but I wish it told you when your package would likely arrive.

Reason I chose this business:

I chose Albris because I am a college student who needs cheap books quick.

Date of experience: March 17, 2022

Thumbnail of user geralds407
Florida
1 review
0 helpful votes
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January 25th, 2023
Verified purchase
• Updated review

I'm very satisfied with your service I've used Alibris for years with over 100 books purchased.

Reason I chose this business:

Great past history

Date of experience: January 25, 2023

I've used alibis for years, I'm very satisfied!
December 15th, 2022
Verified purchase
• Previous review

Date of experience: December 15, 2022

I use Alibris.com all the time for my books
August 19th, 2021
Verified purchase
• Previous review

Date of experience: August 19, 2021

Thumbnail of user lindap2146
Indiana
1 review
0 helpful votes
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December 8th, 2021
Verified purchase

I wish I didn't have to pay multiple shipping charges for books from the same vendor!

Reason I chose this business:

Review on line

Date of experience: December 8, 2021

Thumbnail of user davidw5538
Florida
1 review
0 helpful votes
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August 4th, 2022
Verified purchase

I like that I could order the book as a guest; it was fast and efficient!

Reason I chose this business:

Lowest price for my book.

Date of experience: August 4, 2022

Thumbnail of user michaelb9750
Indiana
1 review
0 helpful votes
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January 22nd, 2023
Verified purchase

I regret that my $20 coupon expired 4 days ago. I would have bought more books!

Reason I chose this business:

It had the book I waslloking for at the best price.

Date of experience: January 22, 2023

Thumbnail of user linzies2
Illinois
1 review
0 helpful votes
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May 3rd, 2021
Verified purchase

Had the best price for the book I wanted, hopefully it's reliable and comes in alright.

Reason I chose this business:

Lowest price of book I wanted.

Date of experience: May 3, 2021

Thumbnail of user davep958
Idaho
1 review
0 helpful votes
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May 4th, 2023
Verified purchase

I didn't receive the promised $5 coupon. I like your site but don't care for gimmicks.

Reason I chose this business:

Great variety

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: April 4, 2023

Thumbnail of user kaitlyns85
Georgia
1 review
0 helpful votes
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August 16th, 2021
Verified purchase

All around pretty easy searching and I found what I needed quickly at a good price!

Reason I chose this business:

A professor recommended it

Date of experience: August 16, 2021

Thumbnail of user roxannes147
Virginia
1 review
0 helpful votes
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August 17th, 2021
Verified purchase

Site was easy to search, found exactly what I was looking for at a fair price.

Reason I chose this business:

Search engine identified the site as a source for secondhand dvds

Date of experience: August 17, 2021

Thumbnail of user scottg1078
Georgia
1 review
0 helpful votes
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May 2nd, 2021
Verified purchase

Easy to find the book I wanted--and a first edition at a reasonable price. Many thanks.

Reason I chose this business:

Sent there by bookbinder.com

Date of experience: May 2, 2021

Thumbnail of user euniceg66
Illinois
1 review
0 helpful votes
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September 11th, 2023
Verified purchase

Great alternative to Amazon when shopping for books. I like getting second hand books from here!

Date of experience: September 11, 2023

Thumbnail of user marshap113
Vermont
1 review
0 helpful votes
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September 27th, 2022
Verified purchase
• Updated review

I usually can find what I want, but you need to reduce the cost of postage.

Reason I chose this business:

I use it a lot.

Date of experience: September 27, 2022

Usually can find what I want, but the shipping costs...
November 2nd, 2021
Verified purchase
• Previous review

Usually can find what I want, but the shipping costs need to be lowered.

Reason I chose this business:

For used books

Date of experience: November 2, 2021

Thumbnail of user danielr1554
New Jersey
1 review
0 helpful votes
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May 11th, 2021
Verified purchase

Check out sucks. Cant retrieve and old password from 20 years ago. Cant use Apple pay.

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: April 11, 2021

Thumbnail of user janets1724
California
1 review
0 helpful votes
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June 28th, 2022
Verified purchase
• Updated review

I have been using alibris for years and find the search and ordering process very easy

Reason I chose this business:

Alibris is my go-to choose for finding used books. You can search various booksellers for the right choice.

Date of experience: June 28, 2022

Always quick and easy to find what i want and place...
June 12th, 2022
Verified purchase
• Previous review

Always quick and easy to find what i want and place an order

Reason I chose this business:

I'm a regular customer of alibris

Date of experience: June 12, 2022

Easy to find and choose a book dealer
April 12th, 2022
Verified purchase
• Previous review
Reason I chose this business:

I always go to alibis when I want a book

Date of experience: April 12, 2022

Quick and easy finding the book I was looking for
January 14th, 2022
Verified purchase
• Previous review
Reason I chose this business:

I like ordering from Alibris to support independent booksellers

Date of experience: January 14, 2022

Thumbnail of user jeffreym1353
New Jersey
2 reviews
0 helpful votes
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September 15th, 2022
Verified purchase

King Crab books LLC is a fantastic bookseller and great to interact with. Great customer service

Reason I chose this business:

King Crab Books

Date of experience: September 15, 2022

Thumbnail of user liciap3
Italy
1 review
0 helpful votes
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November 16th, 2021
Verified purchase

You should allow buying more than one copy, especially if the customer is buying from abroad.

Reason I chose this business:

I sent a search

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: October 17, 2021

Thumbnail of user angelao592
Ohio
1 review
0 helpful votes
  • Send Message
October 9th, 2021
Verified purchase

Found books for which I've searched for some time, and at an affordable price. Thank you!

Reason I chose this business:

They had that for which I was searching!

Date of experience: October 9, 2021

Thumbnail of user mrsh142
Nebraska
1 review
0 helpful votes
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March 25th, 2022
Verified purchase

Shipping listed with the book was $3.49, but charged $4.49. Whatever. It's a buck. But still.

Reason I chose this business:

Because you had the book for the best price.

Date of experience: February 23, 2022

Thumbnail of user downinglauraj
New Mexico
2 reviews
0 helpful votes
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August 22nd, 2023
Verified purchase

The $5 discount code I was sent by email was not applied, with no explanation given

Reason I chose this business:

It is independent of Amazon, and has a good selection of new and used books

Date of experience: July 23, 2023

Thumbnail of user lavonnes11
California
1 review
0 helpful votes
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March 21st, 2021
Verified purchase

Great selection but "trade paperbacks" should inform the customer that the print is EXCEEDINGLY SMALL/barely legible

Reason I chose this business:

I’ve bought from you before

Date of experience: February 19, 2021

Thumbnail of user ellent218
New York
1 review
0 helpful votes
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May 17th, 2022
Verified purchase

I found what I wanted easily, and it was easy to update my credit card information.

Reason I chose this business:

Past positive experience

Date of experience: May 17, 2022

Thumbnail of user carolynm1421
Canada
1 review
0 helpful votes
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September 25th, 2022
Verified purchase

Alibris had the book I wanted in a very good condition. The checkout process was easy.

Reason I chose this business:

The quality of the book I was looking for was very good.

Date of experience: September 25, 2022

Thumbnail of user jenniferannes1
California
1 review
0 helpful votes
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July 29th, 2021
Verified purchase

Easily found what I was looking for. Excellent prices! Thank you for your time and help...

Reason I chose this business:

Better pricing!

Date of experience: July 29, 2021

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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