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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 92,443 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    631
  • Value
    7101
  • Shipping
    7090
  • Quality
    7089

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93.1%
Positive
17,982
Neutral
798
Negative
540
View ratings trends
30
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How would you rate Alibris?

Reviews (92,443)

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Reviews that mention popular keywords

shopping experience (1111) web site (344) use site (208) credit card (487) billing address (202) coupon code (240) shopping cart (176) email address (82)
Thumbnail of user teresae194
New York
1 review
0 helpful votes
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August 13th, 2022
Verified purchase
• Updated review

Alibris has been my go to for reasonable priced books in good shape for many years.

Reason I chose this business:

I was sure I could find what I was looking for at Alibris.

Date of experience: August 13, 2022

Alibris has many of the books I'm looking for at a...
October 9th, 2021
Verified purchase
• Previous review

Alibris has many of the books I'm looking for at a reasonable price.

Reason I chose this business:

I always order from Alibris

Date of experience: October 9, 2021

Thumbnail of user kathrynn244
New York
1 review
0 helpful votes
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August 11th, 2022
Verified purchase

I wish it was easier to check for books from the same store to consolidate shipping.

Reason I chose this business:

Great resources for college texts!

Date of experience: August 11, 2022

Thumbnail of user deborah36
Idaho
2 reviews
0 helpful votes
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September 22nd, 2021
Verified purchase

Great price, shipping is a bummer, more than the books. But all in all good experience.

Date of experience: September 22, 2021

Thumbnail of user jacobb426
New Mexico
1 review
0 helpful votes
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June 9th, 2021
Verified purchase

The price is fair but haven't received the book yet. I'm hoping it's in good condition

Date of experience: June 9, 2021

Thumbnail of user christinaw367
New York
1 review
0 helpful votes
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February 28th, 2021
Verified purchase

My shopping experience on Alibris was good. I'm glad my professor shared this website with me.

Reason I chose this business:

I chose Alibris today because I had to purchase a book for class.

Date of experience: February 28, 2021

Thumbnail of user anitaf163
Texas
2 reviews
0 helpful votes
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September 21st, 2021
Verified purchase

I've been a customer for several years, and I can count on your inventory and price.

Reason I chose this business:

I'm trying out a new author (to me) and want hard copies to pass on to one of my kids.

Date of experience: September 21, 2021

Thumbnail of user lynnb1150
New Mexico
1 review
0 helpful votes
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October 15th, 2022
Verified purchase

Found 2 books my grand daughter was looking for, shipping cost mote than the books... lol

Reason I chose this business:

Same books as elsewhere at almost dirt cheap prices.

Date of experience: October 15, 2022

Thumbnail of user maverickk4
Montana
1 review
0 helpful votes
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January 18th, 2022
Verified purchase

Very reasonable prices as well as being easy to use are why I gave 5 stars.

Reason I chose this business:

I'm a broke college student and Alibris had the lowest price on a textbook I need for class.

Date of experience: January 18, 2022

Thumbnail of user javierw14
Texas
1 review
0 helpful votes
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February 17th, 2022
Verified purchase

I don't like the fact that the cart's default view is items you've saved for later.

Reason I chose this business:

Hard to find books and a coupon I received.

Date of experience: January 18, 2022

Thumbnail of user nicholasr556
Texas
1 review
0 helpful votes
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July 12th, 2021
Verified purchase

Found the best price on a book I needed plus a coupon code that actually worked!

Reason I chose this business:

Best price available.

Date of experience: July 12, 2021

Thumbnail of user barbaram2248
Pennsylvania
1 review
0 helpful votes
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October 17th, 2021
Verified purchase

The price for the used book did seem to increase 3 dollars after I signed in

Reason I chose this business:

I'm tired of giving money to Amazon (yes I know) ;)

Date of experience: October 17, 2021

Thumbnail of user wellsw2
Wisconsin
1 review
0 helpful votes
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May 22nd, 2023
Verified purchase

Easy to find any book and good prices. Shipping is expensive but that's to be expected.

Date of experience: May 22, 2023

Thumbnail of user md720
Texas
1 review
0 helpful votes
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March 8th, 2023
Verified purchase

Process was hampered by endless unwanted ads. I had to repeat the process more than once.

Reason I chose this business:

Recommended by a friend.

Date of experience: February 6, 2023

Thumbnail of user jennier55
Washington
1 review
0 helpful votes
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December 15th, 2021
Verified purchase
• Updated review

I enjoy the layout of the site, it is easy to read and use. Thank you

Reason I chose this business:

As above, plus I prefer your site to others.

Date of experience: December 15, 2021

I tried yesterday to make this book order, and Alibris...
January 3rd, 2022
Verified purchase
• Previous review

I tried yesterday to make this book order, and Alibris did not accept my password which was correct as far as I could tell. But I went ahead and requested the code to change my password. I got it, put in the new password and the button wouldn't work. After a break, I came back and tried it again, it worked, and when I went to purchase the books I had set aside, my cart was empty. Luckily, there were still copies of everything I had wanted --- the kicker is nearly all the books in this second order now cost $1 or more than the price I had originally seen when I made up the order the first time. I like to shop Alibris because I like what seems to be an independent book broker, and I don't care to support Amazon. But this has happened to me before, and with the shipping costs, I could just as well pay for Amazon prime and not have to pay shipping. I will give you another chance, but really, it feels like a bait and switch to discover what I want and then raise the price. Really... Thank you for listening.

Date of experience: December 4, 2021

Thank you so much for the option to choose more savings...
May 2nd, 2021
Verified purchase
• Previous review

Thank you so much for the option to choose more savings from your consolidation cart. -- I don't remember seeing that before andam most grateful! What a deal!

Reason I chose this business:

I prefer it as my go-t0 used book store, and am happy to spread business to other than huge conglomerates like Amazon. The site is easy to use and I do not feel pressured from lots of pop-up suggestions etc. I especially enjoy that I do not feel "super-tracked", so that I am interrupted from my perusal by 'related search'options. While Alibiris does offer this sort of assistance, somehow it is not so pushy and interruptive to me, thus I am more likely to follow it up. Thank you for all you do.

Date of experience: May 2, 2021

Thumbnail of user jerrys789
Texas
2 reviews
0 helpful votes
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May 24th, 2022
Verified purchase
• Updated review

Great deals! Book conditions are accurately described. My go to place whenever I want a book!

Date of experience: May 24, 2022

Really enjoyed browsing your site!
June 4th, 2021
Verified purchase
• Previous review
Reason I chose this business:

Discovered by accident when I was searching for the Graham Parker movie. Never heard of you before but will be back to buy more.

Date of experience: June 4, 2021

Thumbnail of user erics2220
Illinois
1 review
0 helpful votes
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December 15th, 2021
Verified purchase

If I select all my purchases from one seller... I should get a break in shipping.

Reason I chose this business:

Used items are easier to find than ebay, amazon etc.

Date of experience: December 15, 2021

Thumbnail of user judya766
Pennsylvania
1 review
0 helpful votes
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November 13th, 2022
Verified purchase

I found what I needed and at a reasonable price. The shipping cost was also fair.

Reason I chose this business:

Great prices on books.

Date of experience: November 13, 2022

Thumbnail of user eduardov137
Brazil
1 review
0 helpful votes
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August 12th, 2022
Verified purchase

Alibris is great. I find most books I'm looking for and the delivery is often quick.

Reason I chose this business:

Good prices for used books and excellent delivery service.

Date of experience: August 12, 2022

Thumbnail of user richardr2570
California
0 reviews
0 helpful votes
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January 19th, 2022
Verified purchase

Wow, so fast, easy, and 60% off the lowest price I could find on the net.

Reason I chose this business:

Lowest price.

Date of experience: January 19, 2022

Thumbnail of user williamb3875
Illinois
1 review
0 helpful votes
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February 5th, 2022
Verified purchase

So far so good. Let's see when and what kind of condition the cd is in

Date of experience: February 5, 2022

Thumbnail of user emilyp491
Alabama
1 review
0 helpful votes
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July 17th, 2022
Verified purchase
• Updated review

I love the experience at Alibris. They find me the best deals and it's user friendly

Reason I chose this business:

Had the cheapest books.

Date of experience: July 17, 2022

My items were quick to find
June 24th, 2021
Verified purchase
• Previous review

My items were quick to find. They gave me plenty of info about each item (whether it was worn and so forth) which was so helpful. I LOVE the option where it helps me choose the earth friendly option (consolidating the boxes).

Reason I chose this business:

I compared the prices to Thriftbooks, and Alibris offered the cheaper price. Also, I redeemed cashback through Swagbucks.

Date of experience: June 24, 2021

Thumbnail of user joanw619
Nevada
1 review
0 helpful votes
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October 17th, 2022
Verified purchase

Love this site-have been using it for years. I always find great items at great prices.

Reason I chose this business:

It’s my “go to” site.

Date of experience: October 17, 2022

Thumbnail of user karlf89
California
2 reviews
0 helpful votes
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October 18th, 2022
Verified purchase
• Updated review

Easy to find the rare book I want and there were several options to choose from.

Reason I chose this business:

Email announcing a discount and the book I want is available at a price point I can accept.

Date of experience: October 18, 2022

Quick and easy!
November 26th, 2021
Verified purchase
• Previous review
Reason I chose this business:

Local bookshop re commended.

Date of experience: November 26, 2021

Thumbnail of user walterj311
Texas
1 review
0 helpful votes
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November 29th, 2022
Verified purchase
• Updated review

I can find just about any book that I want and the checkout process is simple!

Reason I chose this business:

I can find just about any book that I want and the checkout process is simple!

Date of experience: November 29, 2022

Alibris seems to always have the book I'm looking for!
September 11th, 2021
Verified purchase
• Previous review

Date of experience: September 11, 2021

I can almost always find the book I'm after at a great...
September 4th, 2021
Verified purchase
• Previous review

I can almost always find the book I'm after at a great price!

Date of experience: September 4, 2021

Thumbnail of user warrenp137
Honduras
1 review
0 helpful votes
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August 31st, 2022
Verified purchase

Great as always. Only improvement I would like to see is to save my billing information.

Reason I chose this business:

I'm a satisfied returning customer. I first came recommended by Rakuten.

Date of experience: August 31, 2022

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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