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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 92,291 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    623
  • Value
    7020
  • Shipping
    7009
  • Quality
    7008

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93.1%
Positive
18,024
Neutral
800
Negative
536
View ratings trends
30
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How would you rate Alibris?

Reviews (92,291)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1110) web site (345) use site (209) credit card (487) billing address (202) coupon code (239) shopping cart (176) email address (82)
Thumbnail of user marciad338
Nebraska
1 review
0 helpful votes
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February 16th, 2024
Verified purchase
• Updated review

Thrilled to send these to our far-away grandson for his birthday. Thank you for the help.

Date of experience: February 16, 2024

Could not apply any coupon codes
February 1st, 2023
Verified purchase
• Previous review

Could not apply any coupon codes. Frustrating.

Date of experience: January 2, 2023

Thumbnail of user brigittel34
Virginia
1 review
0 helpful votes
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February 23rd, 2024
Verified purchase
• Updated review

I really love Alibris. I can always find what I want while supporting book stores - love it!

Reason I chose this business:

I always check Alibris first when looking for books.

Date of experience: February 23, 2024

Alibris is becoming the hole in my pocket
March 23rd, 2023
Verified purchase
• Previous review

Alibris is becoming the hole in my pocket - I CANNOT stay off of here!

Reason I chose this business:

I always check Alibris first when I'm looking for a book.

Date of experience: March 23, 2023

I always check Alibris first
March 2nd, 2023
Verified purchase
• Previous review

I always check Alibris first - the selection and prices are unbeatable.

Reason I chose this business:

Alibris is my first stop when book shopping; I almost always find what I am looking for (and usually far more than I intended!).

Date of experience: March 2, 2023

I usually find what I'm looking for, at a reasonable...
October 4th, 2022
Verified purchase
• Previous review

I usually find what I'm looking for, at a reasonable price, at Alibris.

Reason I chose this business:

I always start by checking Alibris when I'm searching for a specific title.

Date of experience: October 4, 2022

I love Alibris
January 9th, 2022
Verified purchase
• Previous review

I love Alibris - you always have the books I am looking for at fair prices.

Reason I chose this business:

I always start my book searches at Alibris. If you don't have it, I'm probably not going to find it anywhere else.

Date of experience: January 9, 2022

I love shopping at Alibris
March 17th, 2021
Verified purchase
• Previous review

I love shopping at Alibris - amazing selection of books, plus I like knowing I am supporting smaller book sellers.

Reason I chose this business:

I was looking for a book I wasn't sure was still in print.

Date of experience: March 17, 2021

Thumbnail of user marinam240
Illinois
2 reviews
0 helpful votes
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February 26th, 2024
Verified purchase
• Updated review
Reason I chose this business:

Your price, your reliability with book condition descriptions and You are not affiliated with AMAZON!

Date of experience: February 26, 2024

I am happy alibris is not affiliated with Amazon and...
February 8th, 2024
Verified purchase
• Previous review

I am happy alibris is not affiliated with Amazon and affords me both relatively low prices with accurate book condition descriptions.

Reason I chose this business:

I have been consistently happy with my shopping experience with alibris because it, most importantly, is not affiliated with Amazon and, secondly, has afforded both relatively low prices backed by accurate book condition descriptions reliably guaranteed.

Date of experience: February 8, 2024

So far my shopping experience has been very smooth...
January 7th, 2024
Verified purchase
• Previous review

So far my shopping experience has been very smooth and satisfactory.

Reason I chose this business:

Alibris is neither Amazon nor AbeBooks, offers low prices, provides a reliable description of book's condition.

Date of experience: January 7, 2024

Smooth and easy
December 31st, 2023
Verified purchase
• Previous review
Reason I chose this business:

The price and the fact that you are not affiliated with Amazon.

Date of experience: December 31, 2023

Very smooth and, up to this point, reliable
December 28th, 2023
Verified purchase
• Previous review
Reason I chose this business:

Consistently straightforward in the past and
NOT Amazon.

Date of experience: December 28, 2023

Very smooth and easy
December 8th, 2023
Verified purchase
• Previous review
Reason I chose this business:

Your low prices and your accurate descriptions are much appreciated as well as simply not being Amazon.

Date of experience: December 8, 2023

Book finder listed the book as Book price $4.00 Shipping...
December 7th, 2023
Verified purchase
• Previous review

Book finder listed the book as Book price $4.00 Shipping cost $4.49.
Alibris Charged "Item Total" as "$4.43" Shipping cost "$4.49" Est. Tax "$.59" It was impossible to correct the discrepancy between "Book Price" and "Item Total." To even get "$4.43" as a item price was difficult. Other higher prices had shown up well beyond the original $4.00 seen on Bookfinder.

What is going on here?

I am worried at this point of hackings and hackers...not trusting online purchasing with every passing day.

Especially with this experience.

Reason I chose this business:

The price was low, the item was in good shape, and you were not Amazon nor its affiliates.

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: November 14, 2023

Very good about detailed descriptions of item
October 22nd, 2023
Verified purchase
• Previous review

Very good about detailed descriptions of item.
Thank you!

Reason I chose this business:

The detailed care given to the book condition-description, the low price, the fact of not-being Amazon or its affiliates.

Date of experience: October 22, 2023

The purchase was smooth relatively cheaper, pretty...
December 14th, 2022
Verified purchase
• Previous review

The purchase was smooth relatively cheaper, pretty high quality and not Amazon!

Reason I chose this business:

Lowest price at the best condition and NOT Amazon or its affiliates.

Date of experience: December 14, 2022

Reliable and economical
November 12th, 2022
Verified purchase
• Previous review
Reason I chose this business:

It was not Amazon or its affiliates.

Date of experience: November 12, 2022

Without a glich
March 26th, 2022
Verified purchase
• Previous review
Reason I chose this business:

It was not Amazon and it had a clear unambiguous description of the book condition.

Date of experience: March 26, 2022

Thumbnail of user barbaraf2
California
4 reviews
7 helpful votes
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October 25th, 2022
Verified purchase

Went from addall.com to alibris site quickly and easily ordered a book from my existing account.

Reason I chose this business:

Had the book I wanted at a variety of conditions and prices.

Date of experience: October 25, 2022

Thumbnail of user monicam742
Pennsylvania
1 review
0 helpful votes
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September 2nd, 2021
Verified purchase

I wish there was a way to rreturn back from my shopping cart to "continue shopping"

Date of experience: September 2, 2021

Thumbnail of user nancys2513
California
2 reviews
0 helpful votes
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July 6th, 2022
Verified purchase

I've been awake y from Alibris for a long time. It took time to reorient myself.

Reason I chose this business:

Found the best cost for the book I needed

Date of experience: July 6, 2022

Thumbnail of user leanoras1
Connecticut
4 reviews
0 helpful votes
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February 7th, 2021
Verified purchase

I had a bit of trouble maneuvering at first, but otherwise it's been a. Joyful experience

Reason I chose this business:

I needed somewhere else to shop other than Thrift
Books, Hamilton Collection and Daedalus.

Date of experience: February 7, 2021

Thumbnail of user ajik3
Indonesia
1 review
0 helpful votes
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November 30th, 2021
Verified purchase

Shiiping cost to indonesia seem yo high, event it cost more higher than the book price

Reason I chose this business:

Alot of books can be choseen

Date of experience: November 30, 2021

Thumbnail of user candusv
Florida
1 review
0 helpful votes
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September 23rd, 2023
Verified purchase

I am very happy that you had this thank you have a nice weekend Candus Vallee

Date of experience: September 23, 2023

Thumbnail of user johnd7463
New Mexico
1 review
0 helpful votes
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February 28th, 2024
Verified purchase
• Updated review

Fast easy and fair pricing. Can't beat Alibris.com!

Reason I chose this business:

I've used before.

Date of experience: February 28, 2024

Easy to use
December 27th, 2022
Verified purchase
• Previous review
Reason I chose this business:

Best price.

Date of experience: December 27, 2022

Thumbnail of user joec1844
Oklahoma
1 review
0 helpful votes
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June 9th, 2022
Verified purchase

Sielwolf needs to stay on top. Magnum force is a great hit. My favorite. Rock on

Reason I chose this business:

I liked the name

Date of experience: June 9, 2022

Thumbnail of user maryc4650
Kentucky
1 review
0 helpful votes
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March 26th, 2023
Verified purchase

My order totaled over $98, yet I was told I did not qualify for a coupon.

Reason I chose this business:

It had a number of Phyllis A Whitney titles that I wanted to read.

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: February 24, 2023

Thumbnail of user betha470
Texas
1 review
0 helpful votes
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February 28th, 2024
Verified purchase

Alibris helped me locate additional resources by the same author. Who could ask for more?

Reason I chose this business:

Previous success on the site

Date of experience: February 28, 2024

Thumbnail of user elliew62
Oregon
1 review
0 helpful votes
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February 11th, 2021
Verified purchase

Shipping is never fast enough for someone who loves to read, but overall service is grest!

Date of experience: February 11, 2021

Thumbnail of user beverlys344
Virginia
4 reviews
0 helpful votes
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August 19th, 2023
Verified purchase

I am so happy to be able to get all of my favorite Dr Suess books

Date of experience: August 19, 2023

Thumbnail of user deborahm3209
Massachusetts
1 review
0 helpful votes
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February 28th, 2024
Verified purchase

As described and arrived on time. Excellent service.

Reason I chose this business:

I don't like amazon.

Value
Shipping
Quality

Date of experience: February 28, 2024

Thumbnail of user darionf2
New York
1 review
0 helpful votes
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January 14th, 2023
Verified purchase

Canceled my item so I had to pay tax and shipping twice to order a replacement

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: December 15, 2022

Thumbnail of user l.c2
Rhode Island
2 reviews
0 helpful votes
  • Send Message
February 28th, 2024
Verified purchase

You had everything I was looking for in stock with amazing prices. Very convenient.

Reason I chose this business:

Because I want to hel real booksellers, not amazon.

Date of experience: February 28, 2024

Thumbnail of user martins854
Colorado
1 review
0 helpful votes
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September 14th, 2021
Verified purchase

Immediately found, then ordered a book that 2 local bookstores couldn't find. So far so good...

Reason I chose this business:

Random internet search

Date of experience: September 14, 2021

Thumbnail of user dellah67
Texas
1 review
0 helpful votes
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February 28th, 2024
Verified purchase

Great selection with clear descriptions and a no-nonsense layout

Reason I chose this business:

Clear, easy platform

Date of experience: February 28, 2024

Thumbnail of user charlotten146
Massachusetts
1 review
0 helpful votes
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April 27th, 2022
Verified purchase

Thank you for repurposing used books, holding a book in hand is a timeless simple pleasure

Date of experience: April 27, 2022

Thumbnail of user ritab501
California
1 review
0 helpful votes
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August 19th, 2021
Verified purchase

Was able to find first edition book, second edition doesn't have clobyosh, I am very happy.

Date of experience: August 19, 2021

Thumbnail of user janesc2
Texas
1 review
0 helpful votes
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November 20th, 2021
Verified purchase

Nice and quick... especially the ability to edit shipping or cc infor. Prior to submitting order.

Date of experience: November 20, 2021

Thumbnail of user janiceg806
New Jersey
1 review
0 helpful votes
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December 13th, 2023
Verified purchase

I was looking for multiple copies of a book and was able to find them at a reasonable price.

Reason I chose this business:

Had multiple copies at a reasonable price

Date of experience: December 13, 2023

Thumbnail of user janetp1451
New York
1 review
0 helpful votes
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July 26th, 2023
Verified purchase

Great, except I would have appreciated knowing how the book would be shipped--i.e., USPS, ups wtc.

Reason I chose this business:

It appeared in my browser

Date of experience: July 26, 2023

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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