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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 92,291 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    623
  • Value
    7015
  • Shipping
    7004
  • Quality
    7003

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93.1%
Positive
18,026
Neutral
800
Negative
536
View ratings trends
30
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How would you rate Alibris?

Reviews (92,291)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1110) web site (345) use site (209) credit card (487) billing address (202) coupon code (239) shopping cart (176) email address (82)
Thumbnail of user larryh1421
Virginia
1 review
0 helpful votes
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March 3rd, 2023
Verified purchase

Virtual credit card doesnt work. I had to use another card that was not as protected.

Reason I chose this business:

Past customer with great results.

Date of experience: March 3, 2023

Thumbnail of user jeanj335
Oregon
1 review
0 helpful votes
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February 6th, 2024
Verified purchase
• Updated review

I love to shop for books from Alibris. It's easy to find that book you want to send to a friend.

Reason I chose this business:

I know they are a likely source for the book I'm looking for.

Date of experience: February 6, 2024

The best way to buy books without leaving home
March 29th, 2022
Verified purchase
• Previous review

Date of experience: March 29, 2022

Thumbnail of user kimh1345
District of Columbia
1 review
0 helpful votes
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May 20th, 2022
Verified purchase

Low price, shipping wasn't bad, and it's the title I wanted. The checkout was easy too!

Reason I chose this business:

It was the least expensive option even with shipping.

Date of experience: May 20, 2022

Thumbnail of user cindym1394
Massachusetts
1 review
0 helpful votes
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December 27th, 2022
Verified purchase
• Updated review

I like the prices but I couldn't find where to put my black friday discount code.

Reason I chose this business:

Christmas presents

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: November 27, 2022

I love alibris!
January 12th, 2022
Verified purchase
• Previous review
Reason I chose this business:

It is my go-to for affordable, recycled or new book options.

Date of experience: January 12, 2022

Thumbnail of user susanl1617
District of Columbia
1 review
0 helpful votes
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February 8th, 2024
Verified purchase
• Updated review

Almost always a perfect book shopping experience! I am a huge fan.

Reason I chose this business:

Knew what I wanted. Yup...you had it!

Date of experience: February 8, 2024

Always a pleasure to use your great service!
October 11th, 2023
Verified purchase
• Previous review
Reason I chose this business:

Long time customer.

Date of experience: October 11, 2023

Quick, easy and super efficient!
April 1st, 2023
Verified purchase
• Previous review
Reason I chose this business:

Long-time customer.

Date of experience: April 1, 2023

A pleasure to deal with such an efficient business!
December 26th, 2022
Verified purchase
• Previous review
Reason I chose this business:

Long-time customer.

Date of experience: December 26, 2022

Always quick and efficient
October 31st, 2022
Verified purchase
• Previous review

Always quick and efficient. Nearly always have what I am looking for.

Reason I chose this business:

Longtime customer.

Date of experience: October 31, 2022

Always a pleasure
September 8th, 2022
Verified purchase
• Previous review

Always a pleasure. I use Alibris all the time.

Reason I chose this business:

Long-time customer.

Date of experience: September 8, 2022

Quick, efficient, dependable
September 6th, 2022
Verified purchase
• Previous review

Quick, efficient, dependable. Just a great service!

Reason I chose this business:

Long-time customer.

Date of experience: September 6, 2022

I depend on Alibris and am seldom disappointed
March 5th, 2022
Verified purchase
• Previous review

I depend on Alibris and am seldom disappointed. As an avid reader, it's important to my life!

Reason I chose this business:

Longtime customer.

Date of experience: March 5, 2022

I always depend on Alibris for books and DVDs
January 31st, 2021
Verified purchase
• Previous review

I always depend on Alibris for books and DVDs. They are dependable and nearly always have what I want.

Reason I chose this business:

Long-time customer

Date of experience: January 31, 2021

Thumbnail of user tomc1582
Texas
1 review
0 helpful votes
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May 23rd, 2022
Verified purchase

Easy & quick getting exactly what I wanted at what seems like a very reasonable proce.

Reason I chose this business:

What can up as the best provider.

Date of experience: May 23, 2022

Thumbnail of user joni37
Indiana
1 review
0 helpful votes
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July 14th, 2021
Verified purchase

Allibris has a responsive web page so I know where I stand quickly with the order

Reason I chose this business:

I am looking at new business information and cannot afford to buy all brand new text books

Date of experience: July 14, 2021

Thumbnail of user michelleg2323
California
1 review
0 helpful votes
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May 21st, 2023
Verified purchase

Been a happy customer for 20yrs, best place for all types of used media hands down.

Reason I chose this business:

Best prices and you have Everything.

Date of experience: May 21, 2023

Thumbnail of user kimberlya1154
Utah
1 review
0 helpful votes
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April 12th, 2022
Verified purchase

I love being able to order a book snytime, I would like more discount on shipping

Reason I chose this business:

I need to order fir a friend. I lost her book

Date of experience: April 12, 2022

Thumbnail of user andreap997
Washington
1 review
0 helpful votes
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November 20th, 2022
Verified purchase

If 2 books are ordered and shipped from the same supplier the shipping should be prorated!

Reason I chose this business:

Seemed like cheaper until the shipping is added

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: October 21, 2022

Thumbnail of user shaneh753
Tennessee
1 review
0 helpful votes
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March 12th, 2023
Verified purchase

Wow a Diamond of a SitE! Just double when u add shipping, but still gr8 deals

Reason I chose this business:

The only one with a zelda guide

Date of experience: March 12, 2023

Thumbnail of user pamelap1063
Washington
1 review
0 helpful votes
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September 26th, 2021
Verified purchase

I was looking for non-fiction books and did a search but couldn't come up with non-fiction.

Date of experience: August 27, 2021

Thumbnail of user jamesl3514
Maryland
1 review
0 helpful votes
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August 22nd, 2022
Verified purchase

Terrific, as always, but wouldn't let me change my phone number from my old land line.

Reason I chose this business:

Past customer, always happy.

Date of experience: August 22, 2022

Thumbnail of user randallm215
California
2 reviews
0 helpful votes
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October 31st, 2021
Verified purchase

Got the book I wanted in good condition while hiding at home from Covid. 100% good!

Reason I chose this business:

Liked the deal.

Date of experience: October 31, 2021

Thumbnail of user janeh456
North Carolina
1 review
0 helpful votes
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January 28th, 2021
Verified purchase

A huge inventory easy sign in usually quick service but... yes. COVIID gets in the way

Reason I chose this business:

Past history.
My book club uses this site alot

Date of experience: January 28, 2021

Thumbnail of user arte27
New Mexico
1 review
0 helpful votes
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June 30th, 2022
Verified purchase

I couldn't log into your website from google chrome. I had to use firefox. Fis it.

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: May 31, 2022

Thumbnail of user micheleb1076
Pennsylvania
1 review
0 helpful votes
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January 15th, 2024
Verified purchase

Thanks for having the books I was searching for at a great price.

Reason I chose this business:

Availability and Price

Date of experience: January 15, 2024

Thumbnail of user deborahb3139
Georgia
1 review
0 helpful votes
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January 15th, 2024
Verified purchase

Getting used to the site. Hard for me to figure out some things.

Reason I chose this business:

Had what i wanted at a good price

Date of experience: January 15, 2024

Thumbnail of user virginiab1306
West Virginia
1 review
0 helpful votes
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January 15th, 2024
Verified purchase

It keeps getting easier over the years to find the books and order

Date of experience: January 15, 2024

Thumbnail of user victoriaa832
Arizona
1 review
0 helpful votes
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February 28th, 2024
Verified purchase

Fees are not included in the Google Shopping selections' list information.

Reason I chose this business:

Best price, and good past experiences.

Date of experience: February 28, 2024

Thumbnail of user lisad2285
Michigan
1 review
0 helpful votes
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February 9th, 2022
Verified purchase

Great prices as always! Albris is my go to book store, new products at used prices!

Date of experience: February 9, 2022

Thumbnail of user ronaldr699
New Jersey
1 review
0 helpful votes
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March 16th, 2021
Verified purchase

Use book finder to find the subjects that interest me.Use your services for the purchases. Thanhs.

Reason I chose this business:

Have used this sitew before

Date of experience: March 16, 2021

Thumbnail of user oliviaf146
Washington
1 review
0 helpful votes
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April 17th, 2021
Verified purchase

Shopping cart emptied after I logged in. Couldn't find a book after that happened. Long process...

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: March 18, 2021

Thumbnail of user williamm6155
Michigan
1 review
0 helpful votes
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February 27th, 2024
Verified purchase

Alibris always seems to have what I want, and at a fair price.

Date of experience: February 27, 2024

Thumbnail of user dant1137
Hawaii
1 review
0 helpful votes
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February 27th, 2024
Verified purchase

Easy to look though the different selections and make your choice

Reason I chose this business:

Low prices available for decent used books

Date of experience: February 27, 2024

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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