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Alibris has a rating of 4.7 stars from 92,237 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
I found the book I need both quickly and at a reasonable price.
It was the least expensive option of all the websites I looked into.
Date of experience: August 28, 2021
My experience has been very good. I have recommended it to my friends.
The author was recommended and I had read one of her novels.
Date of experience: May 10, 2021
I found the books I was looking for on this site. Thank you!
Date of experience: January 5, 2022
There should be a way to ship to different addresses in one order.
* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 9, 2023
Refused to accept virtual credit cards at first. Had to extend expiration date.
Product wanted
* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 17, 2022
It seems Alibris has changed it's format. It is somewhat difficult to navigate.
Could not find what I was looking for on other web sites.
Date of experience: March 7, 2021
Your prices are amazing and the quality of your used books is superb.
I've been using Alibris since my college days, about 20 years now.
Date of experience: July 6, 2023
Date of experience: August 23, 2021
Found exactly what I wanted with ease, and quick purchase and check out.
You had exactly what I wanted at a reasonable price.
Date of experience: November 17, 2022
It was easy to find a book and very quickly to check out
It feels better to me than Amazon
Date of experience: November 17, 2022
Freight kills me can we do freight by weight instead of each 3.99
Date of experience: January 30, 2021
Easy to purchase; am having trouble figuring out how to print my receipt
It had a book I need for work - at an affordable price, with reasonable shipping costs
Date of experience: January 29, 2021
The shopping experience was fast and easy. Looking forward to receiving the book.
Location and price.
Date of experience: March 7, 2022
I am confused by the offers of free shipping with the truck Icon.
Competitive pricing and coupons
Date of experience: January 27, 2021
I almost always find what I'm looking for here at a great price!
Date of experience: February 17, 2024
Alibris is my go-to site for used books because it is so easy.
Returning customer
Date of experience: July 8, 2021
I looked for the book I wanted and you had it. Very simple.
You had what I wanted.
Date of experience: October 17, 2021
I had to input all changed information twice, time consuming!
Date of experience: February 17, 2024
Glad to have found you. Found book I wanted at a fair price
I choose to no longer use Amazon. I am glad to have found you
Date of experience: June 29, 2021
I enjoy finding books on here! Great prices for new and used books!
Better price!
Date of experience: November 17, 2022
I have wanted this video for decades. I'm so glad you have it!
I've been a customer for decades. Now I order on my smartphone.
Date of experience: October 9, 2021
I was looking for the workbook that I need that goes with a Bible study book.
Date of experience: October 9, 2021
Best price.
Date of experience: February 17, 2024
I found exactly what I wanted and at a great price. Thank you.
Date of experience: May 9, 2023
Listings were not as organized as I am used to with your website.
Excellent past service
Date of experience: March 12, 2023
Good results (most of the time) in the past. Although this is the second time I'm paying for "The Arctic Event" - last time whoever I picked got the order mixed up and sent two of one ond none of that one. But it was a large order and by the time I figured out what had happened I just decided to let it slide.
Date of experience: October 31, 2022
One company sent the wrong book and I have not been able to get anyone from either your staff or theirs to help me get the right one.
No easy way to report my problem: I don't remember what I finally did but after a loud silence from Alibris I have tried to deal directly with the company who made the mistake. Again, loud silence.
First site I could figure out
Date of experience: March 5, 2021
Sometimes the book I click on is not the book that shows up in the cart
First site I could figure out
Date of experience: February 19, 2021
The search engine brought where I needed to go. So far, so good.
I always check this site for older books.
Date of experience: May 30, 2023
Date of experience: September 30, 2022
Everything worked very well. The only thing I would add is that I have to research books I want elsewhere, then come here to purchase them.
I prefer to avoid buying from Amazon when I can. I remember enjoying bookstores and things have changed.
Date of experience: February 3, 2022
I've been trying to avoid Amazon, so you are next in line.
Date of experience: October 14, 2021
I wish my purchase would have qualified for a discount. Oh, well.
I'm here basically as a a protest of Amazon. I'm a Republican voter and I can't for the life of me go along with big tech's steal of our elections.
Date of experience: March 6, 2021
Cart kept emptying. Also had to enter username over and over. Was frustrating...
* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 9, 2021
We love browsing books, drinking coffee, and talking with people who love good stories.
Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.
