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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 92,223 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    621
  • Value
    6982
  • Shipping
    6971
  • Quality
    6970

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93.1%
Positive
18,033
Neutral
804
Negative
537
View ratings trends
30
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How would you rate Alibris?

Reviews (92,223)

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Timeframe

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Reviews that mention popular keywords

shopping experience (1111) web site (345) use site (209) credit card (487) billing address (202) coupon code (239) shopping cart (176) email address (82)
Thumbnail of user dh957
Illinois
1 review
0 helpful votes
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February 23rd, 2024
Verified purchase

Biggest problem is that we don't always receive book even when Post Office says it was delivered.

Date of experience: February 16, 2024

Thumbnail of user chrisc4018
New York
1 review
0 helpful votes
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February 16th, 2024
Verified purchase
Reason I chose this business:

I'm a regular shopper

Date of experience: February 16, 2024

Thumbnail of user kiml1348
Washington
1 review
0 helpful votes
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January 15th, 2024
Verified purchase
Reason I chose this business:

The book was cheaper.

Date of experience: January 15, 2024

Thumbnail of user brandont604
New York
1 review
0 helpful votes
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January 14th, 2024
Verified purchase

I was very happy with the purchase of the books you offered

Date of experience: January 14, 2024

Thumbnail of user foresta9
Washington
2 reviews
0 helpful votes
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September 3rd, 2021
Verified purchase

IT WAS AIGHT. THE CREATE AN ACCOUNT / LOG IN / SIGN IN WAS A BIT CLUNKY YO. YOU NEED TO PLAY TEST THIS MORE MY KITTAH

Reason I chose this business:

IM TRYIN NOT TO SHOP AT AMAZON SINCE YO $#*! AMAZON DAWG

Date of experience: September 3, 2021

Thumbnail of user kathleenb2354
Virginia
1 review
0 helpful votes
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January 23rd, 2024
Verified purchase

So far, so good. This is my 1st order. So I can't tell you much more about my opinion yet.

Date of experience: January 23, 2024

Thumbnail of user martham1586
Colorado
1 review
0 helpful votes
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November 21st, 2023
Verified purchase

I appreciate how easy it is to find something I would like to read and share with friends!

Reason I chose this business:

I have had a good experience ordering from you in the past!

Date of experience: November 21, 2023

Thumbnail of user joycem464
Virginia
3 reviews
0 helpful votes
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February 3rd, 2024
Verified purchase

I would have ordered more however I thought shipping charges would be less for larger quantity.

Reason I chose this business:

They had the book I wanted to give as a gift.

Date of experience: January 27, 2024

Thumbnail of user donnam2616
Michigan
1 review
0 helpful votes
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February 26th, 2024
Verified purchase
• Updated review

You never sent my password reset to my email. I had to make another account.

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: February 2, 2024

I always love alibris
December 23rd, 2021
Verified purchase
• Previous review
Reason I chose this business:

You're the best

Date of experience: December 23, 2021

Thumbnail of user irenes278
Ohio
2 reviews
0 helpful votes
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February 3rd, 2024
Verified purchase

First time customer, and I found everything I was looking for on the first try.

Reason I chose this business:

Selection & price

Date of experience: February 3, 2024

Thumbnail of user harlenh1
Vermont
1 review
0 helpful votes
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February 9th, 2024
Verified purchase
• Updated review

Options are easy to find, and recommendations are appreciated.

Reason I chose this business:

Past experience, and the extensive catalog.

Date of experience: February 9, 2024

It's easy to find things, and I can pick a store and...
February 20th, 2021
Verified purchase
• Previous review

It's easy to find things, and I can pick a store and shop there, which saves on shipping costs.

Reason I chose this business:

Past experience.

Date of experience: February 20, 2021

Thumbnail of user ceceb21
Indiana
1 review
0 helpful votes
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February 10th, 2024
Verified purchase
• Updated review
Reason I chose this business:

Good price.

Date of experience: February 10, 2024

Very good loved the book options
January 25th, 2024
Verified purchase
• Previous review
Reason I chose this business:

Was looking for a good old book

Date of experience: January 25, 2024

Thumbnail of user tracyh1206
Vermont
1 review
0 helpful votes
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February 12th, 2024
Verified purchase

I was able to order hard to find music. Website was easy to use.

Reason I chose this business:

Had what I wanted. Amazon was selling one of the CDs for $99!

Date of experience: February 12, 2024

Thumbnail of user janicem1887
New York
1 review
0 helpful votes
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February 15th, 2024
Verified purchase

Thank you for offering these bilingual books. Easy to order.

Reason I chose this business:

Googled for the translator. Have a book with this translator. Like his format.

Date of experience: February 15, 2024

Thumbnail of user kylew762
Colorado
1 review
0 helpful votes
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February 15th, 2024
Verified purchase

Date of experience: February 15, 2024

Thumbnail of user nancyb3875
California
2 reviews
0 helpful votes
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February 15th, 2024
Verified purchase
Reason I chose this business:

The past great service

Date of experience: February 15, 2024

Thumbnail of user cynthiad159
Texas
1 review
0 helpful votes
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February 15th, 2024
Verified purchase
• Updated review

Wish you guys offered free shipping like many eBay sellers do:-)

Reason I chose this business:

Price + availability + easy to find what I was looking for. Also, I have used Alibris before with good results.

Date of experience: February 15, 2024

Smooth and easy, but it never remembers my account...
February 26th, 2023
Verified purchase
• Previous review

Smooth and easy, but it never remembers my account info and I have to re-enter every time

Date of experience: February 26, 2023

Thumbnail of user suzanneb1018
North Carolina
1 review
0 helpful votes
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February 15th, 2024
Verified purchase

Seem easy, simple! The system found what i wanted quickly. Very good.

Reason I chose this business:

It came up in my search and I thought it would be good to try it since I’ve used Amazon quite a bit.

Date of experience: February 15, 2024

Thumbnail of user cecilep21
Massachusetts
1 review
0 helpful votes
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February 15th, 2024
Verified purchase
• Updated review
Reason I chose this business:

I've been satisfied in the past.

Date of experience: February 15, 2024

So easy to change the order!
April 12th, 2023
Verified purchase
• Previous review
Reason I chose this business:

Quick service

Date of experience: April 12, 2023

Quick and easy
January 5th, 2022
Verified purchase
• Previous review
Reason I chose this business:

I usually find what I'm looking for.

Date of experience: January 5, 2022

Thumbnail of user frederickt139
Michigan
1 review
0 helpful votes
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February 15th, 2024
Verified purchase

This is my first order from your site. Let's see what happens.

Reason I chose this business:

Reasonable price

Date of experience: February 15, 2024

Thumbnail of user nicolek1373
Canada
1 review
0 helpful votes
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February 14th, 2024
Verified purchase

The way the shipping prices are set up took me by surprise and got me all kinds of $#*!ed up.

Reason I chose this business:

Needed cheap books

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: January 21, 2024

Thumbnail of user deborahh2595
Kentucky
1 review
0 helpful votes
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February 21st, 2024
Verified purchase

Excessive shipping costs, more than the cost of the books ordered

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: January 28, 2024

Thumbnail of user jillb1209
Minnesota
1 review
0 helpful votes
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February 1st, 2024
Verified purchase

I always head to alibris when I discover an out of print book I want

Date of experience: February 1, 2024

Thumbnail of user lisaa2817
Washington
1 review
0 helpful votes
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February 3rd, 2024
Verified purchase

Lots of copies to choose from. I like being able to pick stores that I want to support.

Date of experience: February 3, 2024

Thumbnail of user bradz106
New York
1 review
0 helpful votes
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February 15th, 2024
Verified purchase

Some books said they qualified for free shipping and then they charged shipping.

Date of experience: February 8, 2024

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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