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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 93,329 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    667
  • Value
    7587
  • Shipping
    7576
  • Quality
    7575

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93%
Positive
17,817
Neutral
792
Negative
540
View ratings trends
30
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How would you rate Alibris?

Reviews (93,329)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1120) web site (348) use site (212) credit card (495) billing address (202) coupon code (243) shopping cart (178) email address (83)
Thumbnail of user hughb120
Arkansas
2 reviews
0 helpful votes
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January 6th, 2022
Verified purchase

Very easy to find and buy this book. Shipping was very reasonable.

Reason I chose this business:

Lowest price. Located in Texas

Date of experience: January 6, 2022

Thumbnail of user michaelc5202
North Carolina
1 review
0 helpful votes
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October 14th, 2022
Verified purchase
• Updated review

More star trek books and new lee child books about jack reacher.

Reason I chose this business:

Price was right low.

Date of experience: September 14, 2022

I am glad you had the book but shipping is a little...
February 12th, 2022
Verified purchase
• Previous review

I am glad you had the book but shipping is a little bit pricey

Date of experience: January 13, 2022

Great it was hard finding this book but I struck gold...
July 28th, 2021
Verified purchase
• Previous review

Great it was hard finding this book but I struck gold thanks.

Reason I chose this business:

It had my hard to find book.

Date of experience: July 28, 2021

Thumbnail of user ashfordk
New Jersey
1 review
0 helpful votes
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June 18th, 2022
Verified purchase

Love alibris! Usually has the obscure books I'm looking for for research

Reason I chose this business:

Great selection

Date of experience: June 18, 2022

Thumbnail of user lynelld1
Ohio
1 review
0 helpful votes
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March 31st, 2021
Verified purchase

I love the prices and the condition that my books arrive in

Date of experience: March 31, 2021

Thumbnail of user charlottel238
Wisconsin
1 review
0 helpful votes
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January 2nd, 2022
Verified purchase

So far so good. Waiting to see the books when they arrive.

Date of experience: January 2, 2022

Thumbnail of user mariec464
Pennsylvania
2 reviews
0 helpful votes
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March 26th, 2021
Verified purchase

OK, after changing password. Where's the $5 credit for signing for newsletter?

Reason I chose this business:

Satisfied with earlier orders

Date of experience: March 26, 2021

Thumbnail of user barbaral1198
New York
1 review
0 helpful votes
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September 20th, 2023
Verified purchase
• Updated review

It was hard to figure out how to change my shipping address

Reason I chose this business:

Best price for hardcover copy on bookfinder.com

Date of experience: August 21, 2023

I have moved
February 27th, 2021
Verified purchase
• Previous review

I have moved. My home address is now the same as my shipping address-- the same road and zip but a different house number. The default shipping address is correct, but the home (I presume mailing) address is my old one, and I can't find any way to change that. Other than that, my eperience with alibris is good.

Reason I chose this business:

Because Abe Books is owned by Amazon, and (hopefully) Alibris isn't. Also I do get emails from Alibris offering % off orders- alas I let the most recent one expire yesterday.

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: January 28, 2021

Thumbnail of user debbyl54
Utah
1 review
0 helpful votes
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October 15th, 2021
Verified purchase
Reason I chose this business:

Alibris is the best place to look for books that are hard to find other places.

Date of experience: October 15, 2021

Thumbnail of user richardw3333
California
1 review
0 helpful votes
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February 24th, 2023
Verified purchase

The price shown was not available when I clicked on the link.

Date of experience: February 24, 2023

Thumbnail of user danniellek4
Oklahoma
1 review
0 helpful votes
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August 30th, 2022
Verified purchase
• Updated review

I love this site.
I can find everything.
Fast shipping, good products.

Reason I chose this business:

Have used site for about a year. Found by accident.

Date of experience: August 30, 2022

Everytime great
January 6th, 2022
Verified purchase
• Previous review

Date of experience: January 6, 2022

Thumbnail of user salenat9
Oregon
2 reviews
0 helpful votes
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September 9th, 2021
Verified purchase

Books have been in great shape and arrive in a timely manner.

Reason I chose this business:

Referred by a dear friend.

Date of experience: September 9, 2021

Thumbnail of user michaelh3715
California
1 review
0 helpful votes
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May 14th, 2022
Verified purchase
• Updated review

Always nice to have quick access to rare out of print books.

Reason I chose this business:

Always nice to have quick access to rare out of print books.

Date of experience: May 14, 2022

Excellent source for out of print books
April 22nd, 2021
Verified purchase
• Previous review

Date of experience: April 22, 2021

Thumbnail of user scottb3067
Texas
1 review
0 helpful votes
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April 25th, 2023
Verified purchase
Reason I chose this business:

I found the book I've been looking for for a long time.

Date of experience: April 25, 2023

Thumbnail of user irab78
California
1 review
0 helpful votes
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June 28th, 2021
Verified purchase

The site is good, prices are very low: but, shipping is expensive.

Reason I chose this business:

They had copies of used books that I wanted

Date of experience: May 29, 2021

Thumbnail of user deborahb1205
Ohio
1 review
0 helpful votes
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February 15th, 2021
Verified purchase

Aways find the books I am looking for! The prices are great!

Reason I chose this business:

Wanted to find books to write in for my grandchildren!

Date of experience: February 15, 2021

Thumbnail of user aureal6
Illinois
1 review
0 helpful votes
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January 20th, 2023
Verified purchase

I finally found the book I was looking for! Easy and fast

Reason I chose this business:

Is the only one who has the book

Date of experience: January 20, 2023

Thumbnail of user candycem3
New York
1 review
0 helpful votes
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September 9th, 2021
Verified purchase

Very Quick. I hope the rest of the transition goes as well.

Reason I chose this business:

Best price.

Date of experience: September 9, 2021

Thumbnail of user robertw4326
Idaho
1 review
0 helpful votes
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August 3rd, 2022
Verified purchase
Reason I chose this business:

Rediscovered Books of Boise, ID told me you had the book I was looking for

Date of experience: August 3, 2022

Thumbnail of user tamis243
Texas
1 review
0 helpful votes
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February 18th, 2022
Verified purchase

Easy and I love that you can make changes before you pay.

Reason I chose this business:

They had what I was looking for

Date of experience: February 18, 2022

Thumbnail of user sharonk1027
Pennsylvania
1 review
0 helpful votes
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September 9th, 2021
Verified purchase

I didn't have any trouble finding the books I wanted. Very easy.

Reason I chose this business:

Recommened by my sister.

Date of experience: September 9, 2021

Thumbnail of user lincolna25
Florida
1 review
0 helpful votes
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April 24th, 2023
Verified purchase
• Updated review

I have been an Alibris customer for twenty years. The books and service have been first rate.

Reason I chose this business:

Past experience as an Alibris customer

Date of experience: April 24, 2023

Quick and easy
March 29th, 2023
Verified purchase
• Previous review

Quick and easy. Found the exact book I wanted.

Reason I chose this business:

I have been your customer for years and have been satisfied with the books I ordered and the service.

Date of experience: March 29, 2023

Thumbnail of user lorir490
Illinois
2 reviews
0 helpful votes
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September 8th, 2021
Verified purchase
• Updated review

Quick and easy to order. Can't wait to receive the book. Thankyou

Reason I chose this business:

It's quick and easy and friendly service

Date of experience: September 8, 2021

Absolutely enjoying my Alibris book search and look...
May 12th, 2021
Verified purchase
• Previous review

Absolutely enjoying my Alibris book search and look forward to getting the book I just ordered.

Reason I chose this business:

Your Alibris website looks sincere and trustworthy

Date of experience: May 12, 2021

Thumbnail of user matthewm2328
Illinois
1 review
0 helpful votes
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January 19th, 2023
Verified purchase

Easy to search by isbn to ensure you're getting the right book

Date of experience: January 19, 2023

Thumbnail of user terrif187
Louisiana
1 review
0 helpful votes
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January 21st, 2023
Verified purchase
• Updated review
Reason I chose this business:

I can almost always find what I am looking for on Alibris.

Date of experience: January 21, 2023

I am always delighted to shop for books through Alibris
August 20th, 2022
Verified purchase
• Previous review
Reason I chose this business:

I knew I would find at least one hardback book I was looking for and probably one I was not looking for.

Date of experience: August 20, 2022

Thumbnail of user michaelm5983
Illinois
2 reviews
0 helpful votes
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September 9th, 2021
Verified purchase

My local book store recommended and I am grateful! Quick and way!

Reason I chose this business:

Not available at my local bookstore

Date of experience: September 9, 2021

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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