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    Alibris

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Alibris

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Overview

Alibris has a rating of 4.7 stars from 91,656 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    589
  • Value
    6660
  • Shipping
    6651
  • Quality
    6648

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93.1%
Positive
18,247
Neutral
807
Negative
546
View ratings trends
30
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How would you rate Alibris?

Reviews (91,656)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1103) web site (341) use site (206) credit card (486) billing address (201) coupon code (237) shopping cart (175) email address (81)
Thumbnail of user jenniferr2597
Georgia
1 review
0 helpful votes
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July 13th, 2022
Verified purchase

Great and the books come around the time frame the r due.

Reason I chose this business:

They r cheap books in good

Date of experience: July 13, 2022

Thumbnail of user robertf1796
South Carolina
1 review
0 helpful votes
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May 1st, 2021
Verified purchase

Bill was 30.00 shipping was 10.00, that is 30 % shipping. Highway robbery

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: April 1, 2021

Thumbnail of user litaa9
Virginia
1 review
0 helpful votes
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January 16th, 2022
Verified purchase

Checking out was simple and straightforward. All in all, it was enjoyable

Reason I chose this business:

I Googled a specific book and saw that it was available on Alibris for a low price

Date of experience: January 16, 2022

Thumbnail of user rev.l
California
1 review
0 helpful votes
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January 3rd, 2022
Verified purchase

If one knows what one is looking for, the outcome is inevitable.

Date of experience: January 3, 2022

Thumbnail of user karenh3460
North Carolina
3 reviews
0 helpful votes
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May 24th, 2022
Verified purchase

It was simple and it was easy and I got just what I wanted. Thank you so much!

Reason I chose this business:

I purchased a book

Date of experience: May 24, 2022

Thumbnail of user eliseb86
Massachusetts
1 review
0 helpful votes
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December 11th, 2021
Verified purchase

All the information is clear, and the transaction is easy to complete.

Reason I chose this business:

My previous experience with bookseller was excellent.

Date of experience: December 11, 2021

Thumbnail of user elizabethb3364
Canada
1 review
0 helpful votes
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August 18th, 2023
Verified purchase

So easy to find odd books and easy to update payment method.

Reason I chose this business:

I have used alibis in the past & have been most satisfied.

Date of experience: August 18, 2023

Thumbnail of user susanh2438
Texas
1 review
0 helpful votes
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September 11th, 2021
Verified purchase

I was pleased to find the offerings I was looking for and the great prices.

Reason I chose this business:

The availability and prices for the items for which I was searching.

Date of experience: September 11, 2021

Thumbnail of user perryj36
Minnesota
1 review
0 helpful votes
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January 12th, 2021
Verified purchase
Reason I chose this business:

It just popped up for my search on a book...

Date of experience: January 12, 2021

Thumbnail of user jenniferb3706
Florida
1 review
0 helpful votes
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May 4th, 2022
Verified purchase

Great prices. Decent shipping times. Decent selection. Great ease of website use.

Reason I chose this business:

Google search

Date of experience: May 4, 2022

Thumbnail of user patrician1369
Illinois
1 review
0 helpful votes
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March 19th, 2023
Verified purchase

The website is great and we'll see what the condition is like.

Reason I chose this business:

I like shopping small

Date of experience: March 19, 2023

Thumbnail of user sarab779
New York
1 review
0 helpful votes
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March 29th, 2022
Verified purchase

It kept Saying that my order address doesn't match my cards address. It says please change it.

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: February 27, 2022

Thumbnail of user olgaf128
Texas
1 review
0 helpful votes
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August 16th, 2022
Verified purchase

The process was easy and fast! Also the price was so accessible!

Reason I chose this business:

This is my fist time buying with Alibris. I'm just trying new sources.

Date of experience: August 16, 2022

Thumbnail of user alicer264
Ohio
1 review
0 helpful votes
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December 12th, 2021
Verified purchase

I am always pleased with the quality of the books I request.

Reason I chose this business:

Alibris is always my go to for books for my library.

Date of experience: December 12, 2021

Thumbnail of user karend1189
Michigan
1 review
0 helpful votes
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February 13th, 2021
Verified purchase

Always good. I always come back. Quality of real books always excellent#

Reason I chose this business:

Used you before for Tyler Perry's book and your website is quick and efficient and book is ordered in minutes. Your catalog is accurate and carries recent book releases.

Date of experience: February 13, 2021

Thumbnail of user bettyeu2
Texas
1 review
0 helpful votes
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August 19th, 2021
Verified purchase

You have a good reliable site. I have bought from you before.

Reason I chose this business:

Book I wanted was available in used for a great price. I hope it is in good condition.

Date of experience: August 19, 2021

Thumbnail of user sw641
Texas
1 review
0 helpful votes
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March 27th, 2021
Verified purchase

I'll have to wait until I getthe book to see if it is the one as advertized?

Reason I chose this business:

Could not find the book any other place

Date of experience: March 27, 2021

Thumbnail of user patriciab4006
Texas
2 reviews
0 helpful votes
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February 17th, 2023
Verified purchase

Fast and easy. Easy site to use and thank you for THAT

Date of experience: February 17, 2023

Thumbnail of user eileenm16
Washington
2 reviews
0 helpful votes
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November 24th, 2023
Verified purchase

Excellent. Very easy purchase & very efficient & friendly!

Reason I chose this business:

Great price & service!

Date of experience: November 24, 2023

Thumbnail of user lindam2990
Oregon
1 review
0 helpful votes
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May 31st, 2021
Verified purchase

The experience is when the book arrives and the condition, so far ordering is fine.

Reason I chose this business:

Cost and previous experience

Date of experience: May 31, 2021

Thumbnail of user alexandrag329
Puerto Rico
1 review
0 helpful votes
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December 11th, 2021
Verified purchase

Almost all the time I received books like new. I love books.

Reason I chose this business:

I choose Alibris always.

Date of experience: December 11, 2021

Thumbnail of user kelleyc137
North Carolina
1 review
0 helpful votes
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July 24th, 2023
Verified purchase
• Updated review

I love Alibris! I always save money & get what I want.

Reason I chose this business:

I've been using Alibris for over a decade!

Date of experience: July 24, 2023

I love Alibris & frequently tell others about it!
January 11th, 2023
Verified purchase
• Previous review
Reason I chose this business:

It is my "go to".

Date of experience: January 11, 2023

Alibris almost always has the best price!
August 8th, 2022
Verified purchase
• Previous review
Reason I chose this business:

I always choose Alibris to purchase books!

Date of experience: August 8, 2022

Thumbnail of user marilynl460
Maryland
2 reviews
0 helpful votes
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October 17th, 2022
Verified purchase

Ordering from alibris was very easy, and the price was very competitive.

Reason I chose this business:

It's a reasonably priced alternative to Amazon.

Date of experience: October 17, 2022

Thumbnail of user judithf177
California
1 review
0 helpful votes
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April 16th, 2021
Verified purchase

Ordering is easy and clear. But let's wait and see if delivery, etc. is just as easy and clear.

Reason I chose this business:

Least expensive provider for the book I want to buy.

Date of experience: April 16, 2021

Thumbnail of user walterb804
Massachusetts
1 review
0 helpful votes
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December 21st, 2023
Verified purchase

Really difficult to change the billing address. Really difficult to submit this feedback.

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: November 24, 2023

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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