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    Alibris

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Alibris

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Overview

Alibris has a rating of 4.7 stars from 91,423 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    578
  • Value
    6525
  • Shipping
    6516
  • Quality
    6513

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93.2%
Positive
18,357
Neutral
804
Negative
543
View ratings trends
30
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How would you rate Alibris?

Reviews (91,423)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1098) web site (343) use site (206) credit card (486) billing address (201) coupon code (235) shopping cart (175) email address (79)
Thumbnail of user gloryk4
Oregon
1 review
0 helpful votes
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February 26th, 2022
Verified purchase

Date of experience: February 26, 2022

Thumbnail of user rebeccaz398
Alabama
1 review
0 helpful votes
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November 19th, 2022
Verified purchase
• Updated review
Reason I chose this business:

Ueed before - pleased in the past

Date of experience: November 19, 2022

You are always quick and easy
September 25th, 2022
Verified purchase
• Previous review

You are always quick and easy. The descriptions are great and deliveries timely.

Reason I chose this business:

Inexpensive/relible.

Date of experience: September 25, 2022

I had chosen a couple of books from Alibris and then...
August 4th, 2021
Verified purchase
• Previous review

I had chosen a couple of books from Alibris and then did not place the order right away. When I returned to my computer, the cart had nothing in it and when I searched for the supplier and book, it was no longer showing up on your website at all. When I went to Amazon to place another order all of a sudden the books that I was going to order from you were now on Amazon. Tell me I am not losing my mind. My phone is *******264. It happened on two different books. One was from a VA Goodwill store and it is out of print. The price for it was $53.

Reason I chose this business:

Have out-of-print books.

Date of experience: August 4, 2021

Thumbnail of user fredericab9
Alabama
1 review
0 helpful votes
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September 14th, 2021
Verified purchase

Description of items are clearly written. Very easy to navigate through site

Reason I chose this business:

The prices are very reasonable

Date of experience: September 14, 2021

Thumbnail of user willisr22
Massachusetts
2 reviews
0 helpful votes
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February 16th, 2023
Verified purchase
Reason I chose this business:

Selection and accuracy of book descriptions

Date of experience: February 16, 2023

Thumbnail of user janmariea
Illinois
1 review
0 helpful votes
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February 12th, 2021
Verified purchase
Reason I chose this business:

The prices of books fit my budget and very affordable for me.

Date of experience: February 12, 2021

Thumbnail of user richards4409
Maryland
1 review
0 helpful votes
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May 24th, 2022
Verified purchase

Date of experience: May 24, 2022

Thumbnail of user bettew31
Pennsylvania
1 review
0 helpful votes
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November 19th, 2022
Verified purchase

Easy to use site and easily found what I needed. Good prices.

Reason I chose this business:

Looking for books on CD

Date of experience: November 19, 2022

Thumbnail of user annm2016
Illinois
1 review
0 helpful votes
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July 27th, 2022
Verified purchase

Complete, easy to use, order information format...

Reason I chose this business:

Direct access to product desired... no Amazon requirement...

Date of experience: July 27, 2022

Thumbnail of user richardh2223
New Zealand
1 review
0 helpful votes
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August 22nd, 2021
Verified purchase
Reason I chose this business:

Easy to locate on my computer.

Date of experience: August 22, 2021

Thumbnail of user mildredb105
South Carolina
1 review
0 helpful votes
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May 5th, 2022
Verified purchase

It's good to find theses hymn books but the Shipping is a little high.

Reason I chose this business:

Google search

Date of experience: May 5, 2022

Thumbnail of user markp2748
New York
2 reviews
0 helpful votes
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January 22nd, 2023
Verified purchase

It was a run around to change my shipping address. I almost gave up and did not order the book.

Reason I chose this business:

Good pricing.

Date of experience: January 22, 2023

Thumbnail of user thomasr1822
Florida
2 reviews
0 helpful votes
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July 27th, 2022
Verified purchase
Reason I chose this business:

Past experience

Date of experience: July 27, 2022

Thumbnail of user carolw1536
Maryland
1 review
0 helpful votes
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February 8th, 2022
Verified purchase

I have always found shopping for books at Alibris to be a very pleasant experience

Reason I chose this business:

Because I've used it efore

Date of experience: February 8, 2022

Thumbnail of user paulac918
Minnesota
1 review
0 helpful votes
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June 5th, 2022
Verified purchase

Ok. Charged tax on shipping. That does not seem correct

Reason I chose this business:

Found the book in us

Date of experience: May 6, 2022

Thumbnail of user carolb2771
California
1 review
0 helpful votes
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May 5th, 2022
Verified purchase
Reason I chose this business:

Google a particular book.

Date of experience: May 5, 2022

Thumbnail of user kerryj120
Canada
1 review
0 helpful votes
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October 30th, 2022
Verified purchase
• Updated review

-have always liked Alibris and am using it a lot more lately, keep up the good work!

Reason I chose this business:

-have used in the past and have been pleased with the service

Date of experience: October 30, 2022

Have always had very good service from Alibris
October 29th, 2022
Verified purchase
• Previous review
Reason I chose this business:

Best selection of the title; have used Alibris before.

Date of experience: October 29, 2022

Thumbnail of user jeffy471
New York
1 review
0 helpful votes
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May 27th, 2023
Verified purchase

No option to combine shipping when buying multiple titles from the same seller.

Reason I chose this business:

Certainly not for the customer service!

Date of experience: April 27, 2023

Thumbnail of user dianal694
New York
1 review
0 helpful votes
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August 21st, 2021
Verified purchase

Found a book I wanted. Good price. Easy shopping and check out.

Reason I chose this business:

Internet search pulled up you website. Found what I wanted.

Date of experience: August 21, 2021

Thumbnail of user lynnb916
Arizona
1 review
0 helpful votes
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November 23rd, 2021
Verified purchase
Reason I chose this business:

That's what came up on my search.

Date of experience: November 23, 2021

Thumbnail of user dianep1446
Virginia
3 reviews
0 helpful votes
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July 24th, 2023
Verified purchase

Looking forward to reading this book. Thank you for making it available.

Reason I chose this business:

Wanted to avoid Amazon!

Date of experience: July 24, 2023

Thumbnail of user doloresk48
California
1 review
0 helpful votes
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February 5th, 2022
Verified purchase

Easy purchase, nice selection, fair prices. What's not to like? Thank You.

~~~Returning customer

Reason I chose this business:

I prefer Alibris

Date of experience: February 5, 2022

Thumbnail of user elizabetht1026
Florida
1 review
0 helpful votes
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August 21st, 2021
Verified purchase

I love ordering books from this site. They are shipped promptly and always in excellent condition.

Reason I chose this business:

Coupon offered

Date of experience: August 21, 2021

Thumbnail of user jenniferp2345
Georgia
1 review
0 helpful votes
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July 27th, 2022
Verified purchase

Quick! Easy!... and information readily accessible!

Reason I chose this business:

Had shopped here in the past. The book I wanted wasnt available on Amazon.

Date of experience: July 27, 2022

Thumbnail of user dianab1037
Georgia
1 review
0 helpful votes
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July 27th, 2022
Verified purchase

Love shopping with you. Wish shipping were a little less but I get it.

Reason I chose this business:

Can usually find what I'm looking for.

Date of experience: July 27, 2022

Thumbnail of user ronalds763
Virginia
2 reviews
0 helpful votes
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February 7th, 2022
Verified purchase
• Updated review

Date of experience: February 7, 2022

Great experience so far I look to purchase more books...
November 12th, 2021
Verified purchase
• Previous review

Great experience so far I look to purchase more books in the future.

Date of experience: November 12, 2021

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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