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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 91,404 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    578
  • Value
    6514
  • Shipping
    6505
  • Quality
    6502

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93.2%
Positive
18,369
Neutral
804
Negative
543
View ratings trends
30
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How would you rate Alibris?

Reviews (91,404)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1098) web site (343) use site (206) credit card (486) billing address (201) coupon code (235) shopping cart (175) email address (79)
Thumbnail of user sharonc1947
Oregon
1 review
0 helpful votes
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April 10th, 2022
Verified purchase
Reason I chose this business:

Good reputation, past positive purchases

Date of experience: April 10, 2022

Thumbnail of user heathern327
Oregon
1 review
0 helpful votes
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January 15th, 2022
Verified purchase

Easy to navigate and liked that I was given a less expensive option at the end.

Reason I chose this business:

Friend rec.

Date of experience: January 15, 2022

Thumbnail of user msgr.s
Holy See
1 review
0 helpful votes
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October 6th, 2022
Verified purchase
• Updated review

Quick, secure and well documented from beginning to delivery.

Reason I chose this business:

Because a spiritual directee required reading materials.

Date of experience: October 6, 2022

Had to have Amex issue a new card and new number for...
May 26th, 2022
Verified purchase
• Previous review

Had to have Amex issue a new card and new number for security Reasons. I live in Italy and the Vatican. Trying to change my new billing address was impossible, though I did c change the country. I was not able to add change the City to ROMA nor the Italian ZIP Code *******, nor the Provincia

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: April 26, 2022

Thumbnail of user jeffreyz137
Texas
1 review
0 helpful votes
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July 4th, 2022
Verified purchase

Found book cheaper than thru Amazon. Easy to place order.

Date of experience: July 4, 2022

Thumbnail of user sandraw1584
Pennsylvania
1 review
0 helpful votes
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January 14th, 2022
Verified purchase

Very happy that I found the book used at a decent price since it just came out.

Reason I chose this business:

Because I hope it’s not a part of Bezo’s evil empire. The man is a complete $#*!.

Date of experience: January 14, 2022

Thumbnail of user lynnw139
Virginia
3 reviews
0 helpful votes
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April 5th, 2023
Verified purchase

Good prices, reasonable shipping great selection of older titles and site easy to navigate!

Date of experience: April 5, 2023

Thumbnail of user deborahf1206
California
1 review
0 helpful votes
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October 6th, 2022
Verified purchase
• Updated review

Easily found what I wanted. Checkout quick and easy.

Reason I chose this business:

Independent company serving independent bookstores - always my first choice.

Date of experience: October 6, 2022

I found the book I wanted easily and was able to browse...
August 4th, 2022
Verified purchase
• Previous review

I found the book I wanted easily and was able to browse for others.

Reason I chose this business:

Good reputation, independent (i. E., not Amazon).

Date of experience: August 4, 2022

Thumbnail of user ralphh298
Florida
1 review
0 helpful votes
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April 11th, 2022
Verified purchase

Date of experience: April 11, 2022

Thumbnail of user wayneg363
Massachusetts
1 review
0 helpful votes
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April 9th, 2022
Verified purchase

Seems fine so far. First time I have used them, things seem very straight forward. W.

Reason I chose this business:

Reasonable price.

Date of experience: April 9, 2022

Thumbnail of user christys334
Maryland
1 review
0 helpful votes
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November 2nd, 2021
Verified purchase

You had the book I've been searching for, and at a great price! I'm so grateful!

Reason I chose this business:

You carried the book I needed for my class.

Date of experience: November 2, 2021

Thumbnail of user dels31
Greenland
2 reviews
0 helpful votes
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September 28th, 2022
Verified purchase
• Updated review

Found my books fast and checked out quickly. Very satisfying.

Reason I chose this business:

I've used Alibris before

Date of experience: September 28, 2022

I've come to alibris since uni to find books that are...
June 25th, 2022
Verified purchase
• Previous review

I've come to alibris since uni to find books that are hard to find or too expensive in other places.

Reason I chose this business:

Looking for some philosophy books

Date of experience: June 25, 2022

Thumbnail of user stephenb2610
Canada
1 review
0 helpful votes
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July 24th, 2023
Verified purchase

First estimated at approx $6 CAD for shipping. Actually charged over $15. Happens every time.

Date of experience: June 24, 2023

Thumbnail of user paulaw416
Texas
1 review
0 helpful votes
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June 24th, 2023
Verified purchase
• Updated review

It's easy, full of variety and seem to care about us as customers.

Date of experience: June 24, 2023

I've always loved shopping at Albris
February 28th, 2023
Verified purchase
• Previous review

I've always loved shopping at Albris. It's easy, quick, and so many choices! Great place to want everything you see.

Reason I chose this business:

Ease of shopping and the variety.

Date of experience: February 28, 2023

It's always quick and easy plus the inventory is tremendous!
October 25th, 2021
Verified purchase
• Previous review
Reason I chose this business:

Right book for the right price.

Date of experience: October 25, 2021

Very easy to order
July 11th, 2021
Verified purchase
• Previous review

Very easy to order. Always a good selection of my books.

Reason I chose this business:

I choose quite often because of the choices of books.

Date of experience: July 11, 2021

Thumbnail of user pennellp
California
2 reviews
0 helpful votes
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January 11th, 2022
Verified purchase

Good prices and quick feedback when you had sold the book I bought.

Reason I chose this business:

It's not Amazon

Date of experience: January 11, 2022

Thumbnail of user tonyaj132
Virginia
1 review
0 helpful votes
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October 28th, 2021
Verified purchase
Reason I chose this business:

Alibris had both books I wanted.

Date of experience: October 28, 2021

Thumbnail of user richardb4743
New York
1 review
0 helpful votes
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December 24th, 2022
Verified purchase

You always have what I want and a good price. Your overall service is excellent.

Date of experience: December 24, 2022

Thumbnail of user lilyd117
Ohio
1 review
0 helpful votes
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June 25th, 2023
Verified purchase
• Updated review

Shopping thru Alibris has always been easy and highly satisfactory.

Reason I chose this business:

I have ordered my books from Alibris for several years.

Date of experience: June 25, 2023

It's clear with all the information one needs to make...
July 10th, 2022
Verified purchase
• Previous review

It's clear with all the information one needs to make a good purchase.

Reason I chose this business:

I have purchased old books from Alibris for years and rarely been disappointed.
Alibris is my 'go-to' source for the vintage books I enjoy.

Date of experience: July 10, 2022

Thumbnail of user rebeccam2167
California
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

So easy and much cheaper than other sites I've looked at!

Reason I chose this business:

Basically, it just randomly popped up.

Date of experience: July 1, 2022

Thumbnail of user kathleend875
Arizona
1 review
0 helpful votes
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July 14th, 2021
Verified purchase

Quick order & happy they had the book I wanted at a good price!

Reason I chose this business:

Return customer and best price.

Date of experience: July 14, 2021

Thumbnail of user elleng257
New Jersey
2 reviews
0 helpful votes
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May 5th, 2022
Verified purchase
• Updated review

Sneaky business of adding such high shipping, and state tax that probably doesn't apply.

Date of experience: April 5, 2022

Altho Bookfinder said you had this book for $14.70...
November 11th, 2021
Verified purchase
• Previous review

Altho Bookfinder said you had this book for $14.70 ($10.99 + $3.99 shipping) you've jacked up the price. This is not the first time you've done this. I usually avoid buying from Alibris for this reason, and will do so in the future.

Reason I chose this business:

Because you said you had a book another bookseller first promised and then reneged on.

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: October 12, 2021

Thumbnail of user lynnem266
Pennsylvania
1 review
0 helpful votes
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January 11th, 2022
Verified purchase

I love shopping at Alibris. Great availability and smooth check out.

Reason I chose this business:

Always my go-to shopping for books.

Date of experience: January 11, 2022

Thumbnail of user stuarta116
Wyoming
1 review
0 helpful votes
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March 30th, 2023
Verified purchase

Buying books for classes, most were available, and affordable!

Reason I chose this business:

Five of seven books I needed were available. When I want to crab the first, two more that I needed were recommended, so I kept going.

Date of experience: March 30, 2023

Thumbnail of user richardm2848
Massachusetts
1 review
0 helpful votes
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October 29th, 2021
Verified purchase
• Updated review

Shipping seems a little excessive, but I'm bookish, so oh well...

Reason I chose this business:

Ad in Outlook

Date of experience: October 29, 2021

Easy and user friendly shopping experience
September 7th, 2021
Verified purchase
• Previous review

Easy and user friendly shopping experience. Thank you!

Reason I chose this business:

It popped up when I was searching online for a book.

Date of experience: September 7, 2021

Thumbnail of user patriciag2276
New Jersey
1 review
0 helpful votes
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September 30th, 2022
Verified purchase
Reason I chose this business:

I always have been happy with every order from Alibis

Date of experience: September 30, 2022

Thumbnail of user lillas4
Canada
1 review
0 helpful votes
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October 30th, 2022
Verified purchase

Once the shipping is calculated it very much makes a difference!

Reason I chose this business:

Some books were cheaper than Amazon, and one in particular which I paid WAY TOO MUCH for here is needed sooner than later. Any of the savings I made by purchasing on Alibris went towards that ONE book I really really need.

Date of experience: September 30, 2022

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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