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    Alibris

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Alibris

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Overview

Alibris has a rating of 4.7 stars from 91,283 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    573
  • Value
    6452
  • Shipping
    6443
  • Quality
    6440

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93.2%
Positive
18,332
Neutral
800
Negative
539
View ratings trends
30
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How would you rate Alibris?

Reviews (91,283)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1098) web site (343) use site (206) credit card (486) billing address (201) coupon code (235) shopping cart (175) email address (79)
Thumbnail of user karlaf67
Georgia
1 review
0 helpful votes
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February 8th, 2021
Verified purchase

It was great that you offered a way to save money on my cart.

Reason I chose this business:

You had the book that I wanted.

Date of experience: February 8, 2021

Thumbnail of user margaretj601
Washington
1 review
0 helpful votes
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October 17th, 2021
Verified purchase

When will I receive the book? Need it fir a report before 9/27/21

Date of experience: September 17, 2021

Thumbnail of user camilleb132
New Jersey
1 review
0 helpful votes
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August 31st, 2022
Verified purchase
• Updated review

I have been comparing prices with other discount book companies and your company is reasonable.

Reason I chose this business:

I was looking for the most inexpensive books.

Date of experience: August 31, 2022

I ordered 3 books, was ready to checkout, then my cart...
September 25th, 2021
Verified purchase
• Previous review

I ordered 3 books, was ready to checkout, then my cart empties and when I reordered the same books the price went up. Seems like this is a "not so good" business practice so instead of ordering all three books from you I only ordering one and the other two I ordered from Amazon. They DON'T change prices.

Reason I chose this business:

I thought I would save money but I didn't!

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: August 26, 2021

Thumbnail of user larryb1032
Texas
1 review
0 helpful votes
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February 7th, 2021
Verified purchase

First time ever on this site and had no trouble finding what I needed or checking out.

Reason I chose this business:

Lowest price

Date of experience: February 7, 2021

Thumbnail of user tedf132
Pennsylvania
1 review
0 helpful votes
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August 31st, 2022
Verified purchase

Date of experience: August 31, 2022

Thumbnail of user gaetang7
Canada
1 review
0 helpful votes
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June 24th, 2021
Verified purchase

Web site working perfectly
However I would like to have shipping fees available before ordering

Reason I chose this business:

Web Searching

Date of experience: June 24, 2021

Thumbnail of user lauran962
Texas
1 review
0 helpful votes
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December 31st, 2021
Verified purchase

Easy to find the language book I was looking for and a range of options.

Reason I chose this business:

Previous experience purchasing from Alibris has been good.

Date of experience: December 31, 2021

Thumbnail of user melissaj966
Tennessee
0 reviews
0 helpful votes
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December 31st, 2021
Verified purchase

Very good; needed more books but didn't like the shipping costs.

Reason I chose this business:

Cheapest on book I needed.

Date of experience: December 31, 2021

Thumbnail of user jimk748
Indiana
1 review
0 helpful votes
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June 26th, 2021
Verified purchase

The shopping but we will wait to see how shipping and delivery goes. Thank you.

Reason I chose this business:

Good price on the product we were looking for.

Date of experience: June 26, 2021

Thumbnail of user susang2576
Ohio
1 review
0 helpful votes
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January 3rd, 2022
Verified purchase

Very good selections, great prices for used soft cover books

Reason I chose this business:

I was looking for a specific book, Bringers of the Dawn, and Alibris came up. I had purchased books from them years ago and was delighted to find that they were still open. That they are still open is a real credit to them in this age of electronic readers and is a reflection of their great selection and excellent service.

Date of experience: January 3, 2022

Thumbnail of user heatherk582
California
2 reviews
0 helpful votes
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June 24th, 2021
Verified purchase

I've always been able to find the books I want through Alibis

Reason I chose this business:

Regular go-to site for older books

Date of experience: June 24, 2021

Thumbnail of user susano1075
Kentucky
1 review
0 helpful votes
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July 22nd, 2022
Verified purchase

Shipping costs are way too high. Will probably be shopping elsewhere.

Reason I chose this business:

It was recommended, but too expensive. Will take the time to shop around in the future. Shipping costs are way too high.

Date of experience: June 22, 2022

Thumbnail of user nyronh
Pennsylvania
3 reviews
0 helpful votes
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December 31st, 2021
Verified purchase

Experience was quick and easy. Highly recommend this site. Will be shopping here again.

Reason I chose this business:

Reasonable prices

Date of experience: December 31, 2021

Thumbnail of user debbier574
Florida
2 reviews
0 helpful votes
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February 1st, 2022
Verified purchase

Going back and forth from my selection to order. Difficult.

Reason I chose this business:

Wanted specific book.

Date of experience: January 2, 2022

Thumbnail of user felicial141
Maryland
1 review
0 helpful votes
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December 20th, 2022
Verified purchase

Search engine could be better but I was able to finally find the book.

Reason I chose this business:

Looking for obscure, British book from the 1960's

Date of experience: December 20, 2022

Thumbnail of user christinam1177
Canada
1 review
0 helpful votes
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January 1st, 2022
Verified purchase

Clear explanation of how much shipping costs, and affordable books!

Reason I chose this business:

Secondhand is so much cheaper than from the publisher.

Date of experience: January 1, 2022

Thumbnail of user montyw25
Washington
1 review
0 helpful votes
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June 22nd, 2021
Verified purchase

Easy to find what I was looking for. Great prices with reasonable shipping.

Reason I chose this business:

I've ordered from Alibris before and was very happy.

Date of experience: June 22, 2021

Thumbnail of user keithr490
Ohio
0 reviews
0 helpful votes
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January 1st, 2022
Verified purchase

Great experience, looking forward to receiving the book!

Reason I chose this business:

Friends recommendation

Date of experience: January 1, 2022

Thumbnail of user aldot8
Florida
1 review
0 helpful votes
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December 31st, 2021
Verified purchase

Date of experience: December 31, 2021

Thumbnail of user judithm588
California
1 review
0 helpful votes
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June 25th, 2021
Verified purchase
Reason I chose this business:

Shopping for price and it was a good one.

Date of experience: June 25, 2021

Thumbnail of user richardr2363
New York
2 reviews
0 helpful votes
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December 23rd, 2022
Verified purchase
Reason I chose this business:

Easy to use

Date of experience: December 23, 2022

Thumbnail of user penelopel17
Texas
1 review
0 helpful votes
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June 25th, 2021
Verified purchase

You have just the, book I was looking for at a great price!

Reason I chose this business:

I have an account

Date of experience: June 25, 2021

Thumbnail of user stevenb2548
Arizona
1 review
0 helpful votes
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June 23rd, 2022
Verified purchase

When shopping for books music and movies Alibris is my go to

Reason I chose this business:

When shopping for books music and movies Alibris is my go to

Date of experience: June 23, 2022

Thumbnail of user rickt289
Idaho
1 review
0 helpful votes
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June 25th, 2021
Verified purchase

It's been awhile since I placed an order with you--but I'll definitely be a return customer!

Reason I chose this business:

Returned after a lapse--remembered why I shopped with you in the first place. First rate service, great prices and a fantastic selection!

Date of experience: June 25, 2021

Thumbnail of user jamesn1551
California
1 review
0 helpful votes
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June 22nd, 2022
Verified purchase

Easy to locate desired book. Checkout is efficient.

Reason I chose this business:

Previous experiences

Date of experience: June 22, 2022

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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