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    Alibris

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Alibris

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Overview

Alibris has a rating of 4.7 stars from 91,272 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    573
  • Value
    6444
  • Shipping
    6435
  • Quality
    6432

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93.2%
Positive
18,408
Neutral
804
Negative
541
View ratings trends
30
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How would you rate Alibris?

Reviews (91,272)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1097) web site (343) use site (205) credit card (486) billing address (200) coupon code (235) shopping cart (175) email address (79)
Thumbnail of user gailw340
New York
1 review
0 helpful votes
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January 12th, 2022
Verified purchase
• Updated review

I'm most likely to find books I want on Alibris. Search is easy and service has been excellent.

Date of experience: January 12, 2022

I nearly always find what I want at a good price, and...
August 15th, 2021
Verified purchase
• Previous review

I nearly always find what I want at a good price, and when I have needed customer service it has been excellent.

Reason I chose this business:

Looking for specific books.

Date of experience: August 15, 2021

Thumbnail of user tawnyat5
Kentucky
1 review
0 helpful votes
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December 13th, 2022
Verified purchase

Lot's of choices! Shipping is expensive for books!

Date of experience: December 13, 2022

Thumbnail of user andreas1300
Kentucky
1 review
0 helpful votes
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August 10th, 2021
Verified purchase

I did not get an opportunity to enter the discount coupon

Reason I chose this business:

Email with discount coupon

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: July 11, 2021

Thumbnail of user dawnp413
Illinois
1 review
0 helpful votes
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July 3rd, 2022
Verified purchase
• Updated review

Always buy from here. Great books, fair price and shipping

Date of experience: July 3, 2022

Love books from here
December 24th, 2021
Verified purchase
• Previous review

Love books from here. Always in great shape

Reason I chose this business:

Used before

Date of experience: December 24, 2021

Love ordering from you
August 4th, 2021
Verified purchase
• Previous review

Love ordering from you. Just wish when I order from same company they would combine shipping

Reason I chose this business:

You have all the books

Date of experience: August 4, 2021

Thumbnail of user carolc452
Tennessee
6 reviews
11 helpful votes
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December 10th, 2022
Verified purchase
• Updated review

Easy to navigate website. Great selection of books in all categories.

Reason I chose this business:

Prices for book I was looking for were at or below the competition's. Descriptions were clear and concise.

Date of experience: December 10, 2022

Well organized, user friendly website
November 7th, 2021
Verified purchase
• Previous review

Well organized, user friendly website. Huge inventory of books and DVDs. Found items I could not find at numerous other website and at reasonable prices.

Reason I chose this business:

Found the hardcover edition of The Beautiful Snow I couldn't find anywhere else.

Date of experience: November 7, 2021

Thumbnail of user iant261
Minnesota
1 review
0 helpful votes
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February 11th, 2022
Verified purchase

Nothing special. All pretty standard capitalist bs.

Reason I chose this business:

Cheapest option for the non-revised version of an old textbook I could find

Date of experience: January 12, 2022

Thumbnail of user trishas103
Maine
1 review
0 helpful votes
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January 12th, 2022
Verified purchase
Reason I chose this business:

Lowest price on a book I've been shopping for

Date of experience: January 12, 2022

Thumbnail of user katherineg373
Tennessee
1 review
0 helpful votes
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January 12th, 2022
Verified purchase

Search feature is user friendly and effective. Seller reviews helpful.

Reason I chose this business:

I was looking for an out-of-print book.

Date of experience: January 12, 2022

Thumbnail of user barbaral1497
Texas
1 review
1 helpful vote
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July 10th, 2021
Verified purchase

I was unable to find this DVD anywhere. Great price!

Date of experience: July 10, 2021

Thumbnail of user robertb6839
Illinois
1 review
0 helpful votes
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July 3rd, 2022
Verified purchase

Best price compared to several other online used book sellers.

Reason I chose this business:

I have used ALibris in the past.

Date of experience: July 3, 2022

Thumbnail of user candaceu11
Canada
1 review
0 helpful votes
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January 12th, 2022
Verified purchase

Great! I can always find what I'm looking for here

Reason I chose this business:

You always have what Amazon doesn't

Date of experience: January 12, 2022

Thumbnail of user kimberlyh1161
Georgia
1 review
0 helpful votes
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July 9th, 2021
Verified purchase

Cheap prices & quick shipping. Find any book you want/need!

Reason I chose this business:

Bigwords.com sent me here

Date of experience: July 9, 2021

Thumbnail of user ivettea23
Puerto Rico
2 reviews
0 helpful votes
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January 12th, 2022
Verified purchase

It was easy and convenient. I hope the book arrives soon!

Reason I chose this business:

It easier and I find variety of my selection

Date of experience: January 12, 2022

Thumbnail of user kjm19
Georgia
2 reviews
0 helpful votes
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July 6th, 2022
Verified purchase

Easy to locate what I wanted. Order was completed with no problems.

Reason I chose this business:

Variety of products; options available to purchase; product received quickly.

Date of experience: July 6, 2022

Thumbnail of user arrafis
Illinois
1 review
0 helpful votes
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July 9th, 2021
Verified purchase
Reason I chose this business:

A friend referred me

Date of experience: July 9, 2021

Thumbnail of user luzd59
Illinois
3 reviews
4 helpful votes
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January 10th, 2022
Verified purchase

It was good. Looking forward to receiving the book ordered.

Reason I chose this business:

You had the book I was looking for.

Date of experience: January 10, 2022

Thumbnail of user tonir188
South Carolina
1 review
0 helpful votes
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January 11th, 2022
Verified purchase
Reason I chose this business:

The books are in good shape and less expensive and the bookstore

Date of experience: January 11, 2022

Thumbnail of user malloryd30
Texas
0 reviews
0 helpful votes
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January 12th, 2022
Verified purchase

Easy to find the textbook I needed for a better price than my campus bookstore

Reason I chose this business:

It had the best price on the used textbook I needed and has good ratings on the BBB site

Date of experience: January 12, 2022

Thumbnail of user danielz573
Oregon
1 review
0 helpful votes
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October 8th, 2022
Verified purchase

Little confusing on free shipping but otherwise not too bad. Long time user of the site.

Reason I chose this business:

Good source of real books

Date of experience: October 8, 2022

Thumbnail of user arlenec46
Florida
1 review
0 helpful votes
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January 11th, 2022
Verified purchase

This book was a little less expensive than on e bay so I decided to buy for our grandson.

Reason I chose this business:

Book was a little less expensive.

Date of experience: January 11, 2022

Thumbnail of user billb1373
Colorado
1 review
0 helpful votes
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March 30th, 2021
Verified purchase

Clean, efficient and easy to make a decision. Time sensitive. Thanks.

Reason I chose this business:

I buy most of my books from Alibris. It's easy to get into the habit.

Date of experience: March 30, 2021

Thumbnail of user paull1295
Maine
1 review
0 helpful votes
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March 30th, 2021
Verified purchase

You had the book. And supplied a sensible description.

Reason I chose this business:

Recommended by local bookstore -- but unable to sell me an out-of-print title.

Date of experience: March 30, 2021

Thumbnail of user hollyannes
Washington
1 review
0 helpful votes
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January 10th, 2022
Verified purchase

I have always enjoyed alibis for finding good books to read

Reason I chose this business:

Coupon offered, but I was thinking of getting this book recently.

Date of experience: January 10, 2022

Thumbnail of user carlosh283
California
1 review
0 helpful votes
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January 10th, 2022
Verified purchase

Easy checkout and navigation. MAndatory text here...

Reason I chose this business:

They had the book i wanted

Date of experience: January 10, 2022

Thumbnail of user donnap1395
Alabama
1 review
0 helpful votes
  • Send Message
January 11th, 2022
Verified purchase

I had to keep entering information that was already there.

Date of experience: January 11, 2022

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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