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Alibris has a rating of 4.7 stars from 90,207 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
Very impressed w/ orderly arrangement of products for sale, e.g., music, books, movie, etc. Makes sense! Also, the choice of sellers is easy to understand & navigate--I contacted one book seller Solr by email to find out if the used book they were selling was highly dusty (allergies) & they emailed back w/ details & evident concern. Alibris is now my "go-to" source for great prices, selection & quality of sale. Thanks for doing a great job!
Very Difficult to change shipping address. Had to quit internet browser and log back in again. Shipping choices limited. I know from past purchase that independent sellers can take their sweet time shipping items and often do. Why does alibris appear to charge at 1st class parcel rates and deliver at slower and cheaper media mail rate? Delivery window excessively wide.
I read in New Yorker a short review of this new book and ordered within a week. Alibris delivered the book in 48 hours. Given the time required to receive some books, mostly out-of-print items, 48 hours is wonderful. The book is in "new condition," inexpensive, and has a high-quality binding.
Alibris is reliable and easy to use.
Date of experience: October 7, 2024
Always find what I want at a reasonable price. Excellent service. Once I received the wrong book in the mail (the one I wanted was not available) and I received a full refund. Much better than the Evil Empire site.
It's my go to for used books by mail.
Date of experience: September 18, 2024
First time using Alibris! Bought a couple copies for a book club, and including shipping was just over $15! The books arrived in the mail quickly and matched the condition descriptions. Will definitely be using Alibris again in the future!
Google search result and good prices.
Date of experience: September 25, 2024
On time - price met - after searching the net, Alibris offered by far the combination of the lowest price and quickest delivery time. There is no question Alibris will be of first choices for purchasing books in the future and will be recommended by me to my friends and family.
Offered the best deal.
Date of experience: October 14, 2024
The book cost more than I would've liked, but it was still pretty cheap compared to other offers out there. The book was a bit battered, which was disappointing, but the spine was tight and there were no missing pages.
I chose Alibris because it was the site where I found the best deal on the book I was looking for.
Date of experience: November 4, 2024
I ordered the book. The book shipped. Then it arrived at my house. As orders tend to go.
Because I could use PayPal to purchase the book I wanted.
Date of experience: October 1, 2024
I tried to cancel my order about 1 hour after I submitted it, plenty of time to cancel an order. I sent two emails to the seller but got no response. No one responded and I received the book that I mistakenly ordered. There were no options given to return it.
It had the book I thought I needed at a reasonable price.
* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 9, 2024
I was offered a coupon on an Email, Espresso, which gave me ten dollars off. It wouldn't accept this. Then another coupon was generated, giving me five dollars off if I'm not mistaken. There was also a "LOVE" coupon for a dollar off that I didn't use. In the end, once I processed the order No coupon was applied. Very disappointing, Joe Lin
Because you had that this text which is challenging to find.
Date of experience: November 23, 2024
BEST PRICE FOR BOTH THE BOOK AND THE SHIPPING
Date of experience: January 25, 2024
I have been ordering books from alibris for years and appreciate the variety, great prices and quick shopping. So far the delivery and books have been more than satisfactory. I am always recommending my friends to come to your site.
I always start my search for books to purchase with alibris before I go anywhere else.
Date of experience: December 8, 2024
I have already done this a few hours ago after I ordered the book PATRIOT,
For delivery to the same address.
If I can have a discount on these two orders, I will ve very much obliged.
Thanks and regards.
Joe.
I've been a customer of ALIBRIS for many years, now.
Date of experience: October 27, 2024
I've been a customer of ALIBRIS for quite several years now.
I was always satisfied with the service from Alibris.
Keep it.
Thank you.
Joe.
I love the customer care.
Date of experience: October 27, 2024
I received my order --- later than expected.
Two books were canceled off my order of 11 books.
One credit issued asap and one credit not until I went back and forth with an Alibris CSR. It took several days but the credit was finally issued.
I love the pricing that Alibris offers on harder to find books. I also love the coupons offered. That being said, I'll order again.
Issues with cancelation (by Alibris) of books on my order and not the correct amount of refund actually issued. After several e-mails and conversations, the issue was resolved.
Pricing and coupons.
Date of experience: December 4, 2024
The order went smooth and the website is super easy to use.
Shipping took a little longer than expected but overall, it was a great experience.
I order from Alibris for the pricing and coupons but also because the web-site is super easy to use.
It's easy to find books and save favorites.
Date of experience: July 9, 2024
Date of experience: May 2, 2024
I had coupon questions and they were answered quickly. Great experience.
Coupon questions answered and delt with promptly
Coupons and shipping 👍
Date of experience: March 26, 2024
Easy to use - love the coupons!
Price with coupons and free shipping!
Date of experience: March 13, 2024
Date of experience: January 15, 2024
Simple - love the coupons
Date of experience: January 2, 2024
I'd been looking for a specific book for several months and finally came across it on Alibris. Books were shipped quickly (I live in a US Territory where a lot of items won't ship), and were in perfect condition.
Was the only seller with the books I was looking for
Date of experience: October 26, 2024
Alibris is an outstanding place to purchase books. I'm a member of a book group and without fail, I'm able to find and purchase the books we will read. I also maintain a Wish List and I'm pleased to be able to enter books I want and subsequently purchase them through this site. Thank you.
Alibris is my go to place to buy used books. Over the years between Alibris and half.com, I have probably purchased 500 books. (I'm a book addict.) With the exception of one book, I have been pleased with the quality, the prompt response and overall performance of this site. Thank you and I'll continue to purchase.
Date of experience: November 26, 2024
I tried to order this and another book yesterday, but when I got to the choice of paying by PayPal or a credit card and I chose credit card the screen would not let me proceed to give my credit card information. Now the other book is lost on the screen, perhaps because the seller has probably taking it off, thinking that it is now sold--unless it were put back and another has quickly bought it because it was such a low price.
Been a long time customer.
Date of experience: August 28, 2024
I checked into my account with the email address and password I had been using yesterday, reviewed that order and placed two more items in my cart. I then placed that order on code and checked my email and returned to Alibris and my two items were still in my cart. I then went to checkout and them was required to check in again using the same password which was then rejected. I then had to reenter, form a new password which was required to be longer than the one I had used yesterday. Then made a new password, returned to my account and my cart was now empty, and had to place the order again. All of that wasted my time. Meanwhile, I never received my $5.00 coupon as promised yesterday as I signed up as a new customer.
Because of a previous order yesterday.
* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 28, 2023
As a new customer I clicked to receive the first-time coupon of $5.00 off my first order, but when check-out card there was no $5.00 coupon to use. Please credit my order with this amount and deduct it from my order's total. Thank you!
I knew of your value AND SERVICE
Date of experience: November 27, 2023
I enjoyed the Genius of Dogs so much that I shared it with others. Unfortunately, it never came home.
Alibris to the rescue! I was able to find a copy at a reasonable price when it was out of stock elsewhere. Yay!
Date of experience: November 7, 2024
Quick, easy, satisfying. Alibris does what it sets out to, and does it very well.
Alibris is like a social network for books - it lets me find old friends I'd lost track of.
Date of experience: August 10, 2024
One of the few places the book is available.
Date of experience: March 7, 2022
Alibris always seems to have what I'm looking for at a good price.
Alibris is my go-to when I want an out of print book.
Date of experience: April 6, 2021
I like using Alibris for many different books but t find they are particularly good with books that can be harder to find. The availability and prices have to be considered whenever I am looking for books.
Great catalog, easy search features, and good prices. However the shipping and handling can be expensive. Sometimes I find two books from thriftbooks but from two different locations which trigger two shipping and handling charges. Annoying
Date of experience: November 4, 2024
I had made the mistake of not signing in when I placed my book into the shopping cart. It ended up disappearing after signing in and was not coming up available any more. After contacting customer service and waiting a day or two, I was responded to with helpful service and got the matter taken care of so that I could purchase the book. This was during a two-day sale which ended during the time it took for me to get a reply but I was given the courtesy of getting the $5 off. There was also a glitch in the website during that time but all was taken care of and I am very happy with my purchase.
The scheduled wait-time for customer service was laid out in the contact form so I expected it to be a day or two. Alibris was also experiencing website issues but I was contacted and the matter was resolved within a few days.
They did a search for me on a rare book that I thought I would end up paying over a hundred dollars for (ebay prices). It took a few months but Alibris found it for me in perfect condition for less than $50 and the sale they had going on ended up paying for my shipping.
Date of experience: August 28, 2024
The first book of this name, stated as new, was rubbish since it was a reprint and the photos in the book were not reproduced in a viewable form. So I looked for an original book published in 1952. The latter cost less that the first book. The vendors of the newly printed book so point out that any photos are not reproduced
I've dealt with them before
Date of experience: November 18, 2024
I found it a little time consuming trying to find books I was interested in
I used them before
Date of experience: November 4, 2024
Book was received earlier than expected and was very well packed. My only disappointment was in the condition of the book's jacket and the fact that the book spine had completely separated from the bound pages. Neither of these conditions was in my opinion due to the way the book was packaged so I did not fault the sender who has already agreed to refund me.
Past great experience with Alibris.
* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 27, 2024
In all my years of locating hard to find books via Alibris I have never been disappointed with the way my orders have been handled.
Past great experience with Alibris.
Date of experience: August 4, 2024
Have always loved locating out of print hard to find books through Alibris. Never have been disappointed with the orders I've placed.
Past experience with Alibris
Date of experience: December 19, 2023
Have always been extremely pleased with all my alibris dealings.
Past good experiences when seeking out rare or out of print books.
Date of experience: October 4, 2023
I appreciate the owners detailed description of the book's current condition.
Date of experience: July 11, 2023
Best place to find out of date DVD's
Date of experience: June 14, 2023
Never been dissatisfied with my experiences buying books from alibris
My usual site for buying books
Date of experience: January 16, 2023
Past good experiences.
Date of experience: June 25, 2022
Always have had a good experience purchasing hard to find books through alibris.
Date of experience: May 4, 2022
Have always been quite pleased with customer service at Alibris.
Past good experiences buying books through Alibris
Date of experience: October 27, 2021
I've really appreciated the service Alibris provides. I've always received the books I've ordered in a timely manner, and the condition they are in has always been correct according to their description. Great deals.
Date of experience: November 21, 2024
I was able to find what I wanted and ordered it in an instant.
I have found them to be really reliable.
Date of experience: December 27, 2023
I really appreciate your service. I keep coming back.
I like the prices.
Date of experience: October 12, 2022
It was quick. The only issue that I had was that 2 items were put into my cart when I was sure I only entered 1. If one did not see that, they might order it and be charged for 2.
Had good experience with it in the past.
Date of experience: April 18, 2022
I've been very happy with the service, and they continue to upgrade it.
I like the idea of buying used books.
Date of experience: February 18, 2022
I've always appreciated the service that this website offers and am very happy with the way things are looked after.
I like the amount of selection there is.
Date of experience: January 10, 2022
This was really quick. Thanks for providing this service.
I've had good service from them always.
Date of experience: October 1, 2021
It's the only online used bookstore that I'm aware of apart from Amazon.
Date of experience: September 29, 2021
I like the pricing on the books.
Date of experience: June 25, 2021
I live in Japan and it takes about a month for an ordered book to arrive. Often I feel worried if the book will arrive. Alibris sent me a mail asking me if the ordered book had arrived and answered my question, which relieved my worry.
The answer was quick and told me what I wanted to learn.
I found the book with the lowest price at Alibris.
Date of experience: October 3, 2024
One book (a sewing book for children) was indeed in excellent shape. The other (a Gregg shorthand book) was described as "very good". I would have described it only as good - in addition to markings inside the front cover, which were mentioned, there were markings throughout the book.
Date of experience: November 27, 2024
I had attempted to order these from Powell's Books, my local bookstore, but the cost would have been three times the cost for the books and shipping (sadly cost does impact my purchases) and the shipping times were long without an option to pick up the books. Alibris had the books, good pricing and I will be able to read the books before Christmas.
I choose alibris because they have sufficient suppliers to offer me good pricing and excellent opportunities to find the books I would like.
Date of experience: October 7, 2024
It is wonderful to find this book and I look forward to reading it...thank you.
Because I can often find a book otherwise not available.
Date of experience: September 1, 2024
Everything worked and I found what I needed with the price I had set.
Because I find what I want in availability and cost.
Date of experience: August 19, 2024
Because Alibris provides the best choice for condition and availability.
Date of experience: December 10, 2023
Date of experience: August 11, 2023
The seller created a mailing label the day after I placed the order. However, they couldn't manage to get the book to the post office for two weeks after that. After two emails threatening to cancel the order, lo! The book was mailed and I received it promptly. Without ever hearing from the seller. If you don't need what you order at once, fine. But if you're ordering, say, a birthday present where it's imperative to get the book in a reasonable amount of time, look elsewhere.
Date of experience: October 16, 2024
First order was received damaged/bent due to flimsy packaging. I had to spend time to package and ship back to you. It could not be exchanged, so I had to reorder. Now I have to pay $4.99 shipping again?
* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 18, 2024
The only complaint I had was that the shipping process was a little long. Otherwise, the book was way cheaper than anything else I could find and was in great condition. It was triple wrapped to keep it so.
The cheaper book.
Date of experience: September 20, 2024
We love browsing books, drinking coffee, and talking with people who love good stories.
Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.
