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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 91,178 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    570
  • Value
    6390
  • Shipping
    6381
  • Quality
    6378

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93.2%
Positive
18,453
Neutral
810
Negative
545
View ratings trends
30
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How would you rate Alibris?
Top Positive Review

“Very impressed w/ orderly arrangement of products for...”

Cate Z.
9/16/21

Very impressed w/ orderly arrangement of products for sale, e.g., music, books, movie, etc. Makes sense! Also, the choice of sellers is easy to understand & navigate--I contacted one book seller Solr by email to find out if the used book they were selling was highly dusty (allergies) & they emailed back w/ details & evident concern. Alibris is now my "go-to" source for great prices, selection & quality of sale. Thanks for doing a great job!

Date of experience: 9/16/21
See positive reviews
Top Critical Review

“Very Difficult to change shipping address”

Stephen I.
5/17/21

Very Difficult to change shipping address. Had to quit internet browser and log back in again. Shipping choices limited. I know from past purchase that independent sellers can take their sweet time shipping items and often do. Why does alibris appear to charge at 1st class parcel rates and deliver at slower and cheaper media mail rate? Delivery window excessively wide.

Date of experience: 4/17/21
See critical reviews

Reviews (91,178)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1095) web site (341) use site (204) credit card (487) billing address (200) coupon code (235) shopping cart (175) email address (79)
Thumbnail of user marianb104
Wyoming
1 review
0 helpful votes
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March 15th, 2021
Verified purchase

Quick and easy. Glad you're helping books get to more readers!

Reason I chose this business:

Online search

Date of experience: March 15, 2021

Thumbnail of user kymb44
Maryland
1 review
0 helpful votes
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January 13th, 2022
Verified purchase

Quick and easy, even when using my phone to place the order.

Reason I chose this business:

Cost and quality of the used book desired.

Date of experience: January 13, 2022

Thumbnail of user giovannid46
California
1 review
0 helpful votes
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July 13th, 2021
Verified purchase

Good experience, I love buying older used books...!

Reason I chose this business:

Because I want to support private small bookshops

Date of experience: July 13, 2021

Thumbnail of user nancyj1210
Pennsylvania
2 reviews
0 helpful votes
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July 6th, 2022
Verified purchase

Website very organized with a great selection of used books

Reason I chose this business:

I knew they would have a good selection of used medical books

Date of experience: July 6, 2022

Thumbnail of user marys3423
California
1 review
0 helpful votes
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July 13th, 2021
Verified purchase

I like the fact that you seem to include a subject access.

Reason I chose this business:

Because you are the best used book database out there!
Your prices are right

Date of experience: July 13, 2021

Thumbnail of user masayukig
Japan
1 review
0 helpful votes
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March 15th, 2021
Verified purchase
Reason I chose this business:

Needed books listed

Date of experience: March 15, 2021

Thumbnail of user billd497
New Jersey
1 review
0 helpful votes
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July 5th, 2022
Verified purchase
• Updated review

Found two books I want. Seller responded promptly for clarification. Order went smoothly.

Reason I chose this business:

You had things other sellers didn't have!

Date of experience: July 5, 2022

Alibris often has books that other vendors don't
March 7th, 2022
Verified purchase
• Previous review

Alibris often has books that other vendors don't. Their frequent coupons are a major plus!

Reason I chose this business:

A book I want was not available on other sites.

Date of experience: March 7, 2022

Got what I wanted
March 8th, 2021
Verified purchase
• Previous review
Reason I chose this business:

The item I wanted

Date of experience: March 8, 2021

Thumbnail of user juliusl49
California
1 review
0 helpful votes
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July 13th, 2021
Verified purchase
Reason I chose this business:

I've used this website in the past and it helped me save so much, it is my go-to textbook site at this point!

Date of experience: July 13, 2021

Thumbnail of user rolfp11
Texas
1 review
0 helpful votes
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January 14th, 2022
Verified purchase

I've used Alibris service before. Never disappointed!

Reason I chose this business:

Past good experiences

Date of experience: January 14, 2022

Thumbnail of user jond453
Texas
1 review
0 helpful votes
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January 14th, 2022
Verified purchase

Separate shipping charges for each book is kind of a drag.

Reason I chose this business:

Better prices, and its not Amazon.

Date of experience: January 14, 2022

Thumbnail of user kathrynh465
California
1 review
0 helpful votes
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January 12th, 2022
Verified purchase
Reason I chose this business:

Best Price and excellent website.

Date of experience: January 12, 2022

Thumbnail of user wendeev
Georgia
1 review
0 helpful votes
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July 7th, 2022
Verified purchase

It's sad that shipping cost more than twice the 3 books I ordered.

Reason I chose this business:

Looking for used books on specific art media

Date of experience: July 7, 2022

Thumbnail of user katied262
Missouri
1 review
0 helpful votes
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January 13th, 2022
Verified purchase
• Updated review

I love shopping here and supporting local bookstores vs amazon.

Date of experience: January 13, 2022

It's always to easy to find what I'm looking for!
March 29th, 2021
Verified purchase
• Previous review
Reason I chose this business:

You’re awesome! Thank you!

Date of experience: March 29, 2021

Thumbnail of user scottg1153
Florida
1 review
0 helpful votes
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July 11th, 2021
Verified purchase

Always a pleasure, plain and simple, books easy to find.

Reason I chose this business:

My go to for good books.

Date of experience: July 11, 2021

Thumbnail of user anns1098
California
1 review
0 helpful votes
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January 13th, 2022
Verified purchase
• Updated review

Love this website. I often give to family and friends

Reason I chose this business:

Saw a cookbook I wanted

Date of experience: January 13, 2022

Love this website
December 3rd, 2021
Verified purchase
• Previous review
Reason I chose this business:

Great deals on books im interested in

Date of experience: December 3, 2021

Thumbnail of user mrs.b2
California
1 review
0 helpful votes
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January 13th, 2022
Verified purchase

Everything is clearly laid out. Book descriptions are good.

Reason I chose this business:

I have shopped from this company in the past.

Date of experience: January 13, 2022

Thumbnail of user claudiak135
Pennsylvania
1 review
0 helpful votes
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January 12th, 2022
Verified purchase
• Updated review

User friendly site. Always has the books I'm looking for.

Reason I chose this business:

My go-to place to order books.

Date of experience: January 12, 2022

User friendly site
December 14th, 2021
Verified purchase
• Previous review
Reason I chose this business:

Returning customer

Date of experience: December 14, 2021

Thumbnail of user rustym42
California
1 review
0 helpful votes
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July 12th, 2021
Verified purchase
Reason I chose this business:

The price of the book, which i found at AddAll, they offered you to me and your price looked great!

Date of experience: July 12, 2021

Thumbnail of user debraw952
Michigan
1 review
0 helpful votes
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July 12th, 2021
Verified purchase
Reason I chose this business:

Price from internet search

Date of experience: July 12, 2021

Thumbnail of user tishaj8
Texas
1 review
0 helpful votes
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February 22nd, 2021
Verified purchase

Way better than thrift books.com, hope the shipping is quick!

Reason I chose this business:

Glitch with thrift books & recommended by Duck Duck Go browser.

Date of experience: February 22, 2021

Thumbnail of user michelleb3316
Arizona
1 review
0 helpful votes
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February 12th, 2022
Verified purchase

My price wen t. F from 22.26 to 29.05 - felt ripped off or false ad.

Reason I chose this business:

The initial advertised price.

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: January 13, 2022

Thumbnail of user elizabethg1864
Indiana
1 review
0 helpful votes
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August 3rd, 2022
Verified purchase
Reason I chose this business:

Wanting to purchase a book published 12 years ago.

Date of experience: July 4, 2022

Thumbnail of user hannaht184
Michigan
1 review
0 helpful votes
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January 11th, 2022
Verified purchase

Fairly quick shipping and I've been able to find some uncommon books for a good price.

Reason I chose this business:

I've had a good experience ordering so far and to avoid funding Amazon as much as possible.

Date of experience: January 11, 2022

Thumbnail of user pamelal1002
Maryland
1 review
0 helpful votes
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January 12th, 2022
Verified purchase
Reason I chose this business:

1st result, good price

Date of experience: January 12, 2022

Thumbnail of user curisac
Michigan
1 review
0 helpful votes
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July 11th, 2021
Verified purchase

Best place to buy books hands down! I will be a repeat customer for sure. Thanks

Reason I chose this business:

Price and easy to use

Date of experience: July 11, 2021

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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