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    Alibris

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Alibris

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Overview

Alibris has a rating of 4.7 stars from 91,155 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    569
  • Value
    6378
  • Shipping
    6369
  • Quality
    6366

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93.2%
Positive
18,448
Neutral
811
Negative
544
View ratings trends
30
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How would you rate Alibris?
Top Positive Review

“Very impressed w/ orderly arrangement of products for...”

Cate Z.
9/16/21

Very impressed w/ orderly arrangement of products for sale, e.g., music, books, movie, etc. Makes sense! Also, the choice of sellers is easy to understand & navigate--I contacted one book seller Solr by email to find out if the used book they were selling was highly dusty (allergies) & they emailed back w/ details & evident concern. Alibris is now my "go-to" source for great prices, selection & quality of sale. Thanks for doing a great job!

Date of experience: 9/16/21
See positive reviews
Top Critical Review

“Very Difficult to change shipping address”

Stephen I.
5/17/21

Very Difficult to change shipping address. Had to quit internet browser and log back in again. Shipping choices limited. I know from past purchase that independent sellers can take their sweet time shipping items and often do. Why does alibris appear to charge at 1st class parcel rates and deliver at slower and cheaper media mail rate? Delivery window excessively wide.

Date of experience: 4/17/21
See critical reviews

Reviews (91,155)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1095) web site (341) use site (204) credit card (487) billing address (200) coupon code (235) shopping cart (175) email address (79)
Thumbnail of user michellet1522
California
1 review
0 helpful votes
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May 24th, 2022
Verified purchase

Quick and uncomplicated. No trouble using the site at all

Reason I chose this business:

Best price on what I needed

Date of experience: May 24, 2022

Thumbnail of user nicoleb1764
California
1 review
0 helpful votes
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December 7th, 2021
Verified purchase

I only buy free shipping! Thank you for continuing to offer this

Reason I chose this business:

Free shipping
Offers used options

Date of experience: December 7, 2021

Thumbnail of user gradys49
Arizona
1 review
0 helpful votes
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May 25th, 2022
Verified purchase

Very easy and intuitive.
Best prices compared to ALL sites.

Reason I chose this business:

Most reliable site I have found.

Date of experience: May 25, 2022

Thumbnail of user davids5439
California
1 review
0 helpful votes
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December 5th, 2021
Verified purchase
• Updated review
Reason I chose this business:

Selection of books is incredible,

Date of experience: December 5, 2021

Great place to find good used and new book
February 26th, 2021
Verified purchase
• Previous review
Reason I chose this business:

Found a copy of a Study Bible my GF wanted.

Date of experience: February 26, 2021

Thumbnail of user sorym
Wisconsin
1 review
0 helpful votes
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November 13th, 2021
Verified purchase
• Updated review

Straight forward, efficient, good info, love recycling books!

Date of experience: November 13, 2021

Not realizing shipping cost would only be removed at...
June 5th, 2021
Verified purchase
• Previous review

Not realizing shipping cost would only be removed at the end of checkout caused me to try several times = inconvenient
But free shipping is great, thanks

Reason I chose this business:

Used books are the way to go

Date of experience: June 5, 2021

Thumbnail of user lisap1499
Michigan
2 reviews
0 helpful votes
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April 2nd, 2021
Verified purchase

Easy to find what I'm looking for and compare prices from different sellers!

Reason I chose this business:

Looking for books by specific author

Date of experience: April 2, 2021

Thumbnail of user clairec313
New Jersey
1 review
0 helpful votes
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November 12th, 2021
Verified purchase
• Updated review

All good. Clear. Fast. No website glitches. Love alibris

Reason I chose this business:

Because I always do! For years now it's been my go to used book source. I love books so I LOVE ALIBRIS. Thanks for being a great place to shop.

Date of experience: November 12, 2021

Fast
August 18th, 2021
Verified purchase
• Previous review

Fast. Great site. Did I mention FAST?

Reason I chose this business:

I shop here regularly. They have my info. Makes it easy! Prices are great! Condition of books is always good.

Date of experience: August 18, 2021

Thumbnail of user stephaniem1835
New York
1 review
0 helpful votes
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April 24th, 2021
Verified purchase
Reason I chose this business:

I found a good price, but shipping prices are too much!

Date of experience: April 24, 2021

Thumbnail of user gladined
Arkansas
1 review
0 helpful votes
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November 12th, 2021
Verified purchase

Glad to find the Gordon Ramsay's book online. I just hope that they are in really good condition.

Reason I chose this business:

Google search

Date of experience: November 12, 2021

Thumbnail of user rutha614
Utah
2 reviews
0 helpful votes
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April 27th, 2022
Verified purchase
• Updated review

The books I'm looking for are nearly always available at a good price.

Reason I chose this business:

I was looking for two used books for my book group.

Date of experience: April 27, 2022

Easy to use site and good prices
April 14th, 2021
Verified purchase
• Previous review
Reason I chose this business:

Wanted a specific book that Alibris had for the lowest price.

Date of experience: April 14, 2021

Thumbnail of user lawrencec494
Virginia
1 review
0 helpful votes
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November 13th, 2021
Verified purchase

Easy to locate and purchase. However, shipping costs high for a book.

Reason I chose this business:

Has the book I was looking for

Date of experience: November 13, 2021

Thumbnail of user johnb8755
North Carolina
1 review
0 helpful votes
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April 30th, 2022
Verified purchase

Got what I ordered. Very fast shipping! Thank you!

Date of experience: April 30, 2022

Thumbnail of user douglasb622
Alabama
1 review
0 helpful votes
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November 12th, 2021
Verified purchase

I like having the choice of which seller to purchase from

Reason I chose this business:

The books I was looking for were not on my usual site

Date of experience: November 12, 2021

Thumbnail of user sherrieb82
Indiana
1 review
0 helpful votes
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November 11th, 2021
Verified purchase

Shopping at your site was very easy and quick! It has everything I wanted.

Date of experience: November 11, 2021

Thumbnail of user marys3054
North Carolina
1 review
0 helpful votes
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April 6th, 2021
Verified purchase

Website worked smoothly and navigation was easy to understand.

Reason I chose this business:

The savings I find on so many different kinds of books.

Date of experience: April 6, 2021

Thumbnail of user matthewf667
Colorado
1 review
0 helpful votes
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November 11th, 2021
Verified purchase
Reason I chose this business:

Hard to find books at good prices!

Date of experience: November 11, 2021

Thumbnail of user nancye538
California
1 review
0 helpful votes
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April 6th, 2021
Verified purchase
Reason I chose this business:

Has always been good experience with Alibris

Date of experience: April 6, 2021

Thumbnail of user charlesm1994
Texas
1 review
0 helpful votes
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November 12th, 2021
Verified purchase

Easy to follow instructions.
Like the pay options.

Reason I chose this business:

Search for a specific book

Date of experience: November 12, 2021

Thumbnail of user donnaj724
Texas
1 review
0 helpful votes
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November 12th, 2021
Verified purchase
• Updated review

The books I was looking for were available at a very competitive price.

Reason I chose this business:

I have ordered from Alibris often and always check the site when I am looking for new things to read.

Date of experience: November 12, 2021

Find the selections today to meet my terms of fair...
April 30th, 2021
Verified purchase
• Previous review

Find the selections today to meet my terms of fair price and free shipping options.

Reason I chose this business:

Coupon availability/free shipping offer

Date of experience: April 30, 2021

Thumbnail of user omara475
Pennsylvania
1 review
0 helpful votes
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December 13th, 2022
Verified purchase

Very efficient website. I'm looking forward to receiving my book.

Date of experience: December 13, 2022

Thumbnail of user hollih26
Washington
1 review
0 helpful votes
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December 13th, 2022
Verified purchase

There should be an easy way to adjust shipping costs for numerous items from one seller.

Reason I chose this business:

Saving money

Date of experience: December 13, 2022

Thumbnail of user lidwienk
Massachusetts
1 review
0 helpful votes
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April 2nd, 2021
Verified purchase

You have great collection at good prices - shipping sometimes too high in comparison

Reason I chose this business:

I have had more than one good experience with Alibris

Date of experience: April 2, 2021

Thumbnail of user stokesb2
Michigan
1 review
0 helpful votes
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April 24th, 2022
Verified purchase

Date of experience: April 24, 2022

Thumbnail of user kayt197
Arizona
1 review
0 helpful votes
  • Send Message
April 28th, 2022
Verified purchase

Date of experience: April 28, 2022

Thumbnail of user gretchenb88
Oregon
1 review
0 helpful votes
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April 2nd, 2021
Verified purchase

I have purchased several books through Alibris & the service is consistently very good.

Reason I chose this business:

The item I wanted was available (it was sold out at Powells.com) & a great price (too expensive at Amazon.) Thanks.

Date of experience: April 2, 2021

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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