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    Alibris

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Alibris

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Overview

Alibris has a rating of 4.7 stars from 91,129 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    568
  • Value
    6369
  • Shipping
    6360
  • Quality
    6357

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93.2%
Positive
18,468
Neutral
810
Negative
545
View ratings trends
30
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How would you rate Alibris?
Top Positive Review

“Very impressed w/ orderly arrangement of products for...”

Cate Z.
9/16/21

Very impressed w/ orderly arrangement of products for sale, e.g., music, books, movie, etc. Makes sense! Also, the choice of sellers is easy to understand & navigate--I contacted one book seller Solr by email to find out if the used book they were selling was highly dusty (allergies) & they emailed back w/ details & evident concern. Alibris is now my "go-to" source for great prices, selection & quality of sale. Thanks for doing a great job!

Date of experience: 9/16/21
See positive reviews
Top Critical Review

“Very Difficult to change shipping address”

Stephen I.
5/17/21

Very Difficult to change shipping address. Had to quit internet browser and log back in again. Shipping choices limited. I know from past purchase that independent sellers can take their sweet time shipping items and often do. Why does alibris appear to charge at 1st class parcel rates and deliver at slower and cheaper media mail rate? Delivery window excessively wide.

Date of experience: 4/17/21
See critical reviews

Reviews (91,129)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1095) web site (340) use site (204) credit card (487) billing address (200) coupon code (235) shopping cart (174) email address (79)
Thumbnail of user brendab1688
California
2 reviews
0 helpful votes
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November 13th, 2021
Verified purchase

I had given email before but didn't receive $5 coupon. This is 1st time ordering with you.

Reason I chose this business:

Thought I would try. You had sent email about your company.

Date of experience: November 13, 2021

Thumbnail of user judiee4
Utah
1 review
0 helpful votes
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November 13th, 2021
Verified purchase

Great site. Would help if you gave some credit for shipping

Date of experience: November 13, 2021

Thumbnail of user marcias287
New York
1 review
0 helpful votes
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November 15th, 2022
Verified purchase
• Updated review

Good search. Found what I was looking for and had several choices.

Reason I chose this business:

Alsways my first choice for books

Date of experience: November 15, 2022

Great search engine
July 2nd, 2022
Verified purchase
• Previous review
Reason I chose this business:

I needed a couple copies of this book.

Date of experience: July 2, 2022

Good search engine, and website is easy to navigate
September 7th, 2021
Verified purchase
• Previous review
Reason I chose this business:

Always buy my books at Alibris

Date of experience: September 7, 2021

Thumbnail of user tedt160
Canada
1 review
0 helpful votes
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November 12th, 2021
Verified purchase

Not intimidating at all. Great options presented and easy to follow instructions.

Reason I chose this business:

I have shopped here before and have been very satisfied with the results.

Date of experience: November 12, 2021

Thumbnail of user brendac1301
Colorado
1 review
0 helpful votes
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November 13th, 2021
Verified purchase
• Updated review

Date of experience: November 13, 2021

Just awesome!
October 6th, 2021
Verified purchase
• Previous review
Reason I chose this business:

Price and selection

Date of experience: October 6, 2021

Thumbnail of user douglasr115
Washington
4 reviews
1 helpful vote
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May 7th, 2021
Verified purchase

No extra hassle to place order. I appreciate that.

Reason I chose this business:

HAD WHAT I WANTED AT GOOD PRICE.

Date of experience: April 7, 2021

Thumbnail of user sharynw28
California
1 review
0 helpful votes
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July 20th, 2021
Verified purchase

Great selection. I like the coupons. Quick delivery and well prepared. Good website presentation.

Reason I chose this business:

I want to support smaller book sellers. Ones that pay taxes and don't use their billions to go to space for self-aggrandizement. Booksellers who truly care about their customers.

Date of experience: July 20, 2021

Thumbnail of user laureng398
Georgia
1 review
0 helpful votes
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November 11th, 2021
Verified purchase

I really appreciate a company that doesn't over charge for used books.

Reason I chose this business:

Better deal on books

Date of experience: November 11, 2021

Thumbnail of user junef352
Pennsylvania
1 review
0 helpful votes
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April 23rd, 2022
Verified purchase

Quick easy and product was avail when many where sold out

Reason I chose this business:

Internet and availability

Date of experience: April 23, 2022

Thumbnail of user lourdesd40
Florida
1 review
0 helpful votes
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November 13th, 2021
Verified purchase

Was not able to do much choosing between all the books available

Date of experience: November 13, 2021

Thumbnail of user toddo79
California
1 review
0 helpful votes
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May 7th, 2021
Verified purchase

A bit cumbersome, but far better than shopping at Amazon. So I thank you!

Reason I chose this business:

To avoid Amazon

Date of experience: April 7, 2021

Thumbnail of user patriciac2430
Washington
1 review
0 helpful votes
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April 26th, 2022
Verified purchase
• Updated review

Great prices, easy to search - watch out for shipping costs though

Reason I chose this business:

I needed specific books quickly and knew Alibris had them

Date of experience: April 26, 2022

Shipping fees are awful
January 10th, 2022
Verified purchase
• Previous review

Shipping fees are awful. HELP

Reason I chose this business:

Usually best prices anywhere

Date of experience: January 10, 2022

Thumbnail of user charlottek114
New Jersey
1 review
0 helpful votes
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April 17th, 2021
Verified purchase

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: March 18, 2021

Thumbnail of user traceym454
Canada
1 review
0 helpful votes
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April 3rd, 2022
Verified purchase

Amazing site. Wish i had found it years ago lol.
Very satisfied reader!

Reason I chose this business:

Why pay full price? Every book I have wanted I hve found here.

Date of experience: April 3, 2022

Thumbnail of user margaretc1239
New York
3 reviews
0 helpful votes
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October 25th, 2021
Verified purchase

Buying this book for my granddaughter! Saved a bundle!

Reason I chose this business:

Saved a bundle of $

Date of experience: October 25, 2021

Thumbnail of user dwightc67
Tennessee
1 review
0 helpful votes
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May 18th, 2021
Verified purchase

I love it. Will def order more book in the future!

Reason I chose this business:

I really wanted a certain book & this is the only website that had it in stock

Date of experience: May 18, 2021

Thumbnail of user cyndic69
Texas
1 review
0 helpful votes
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May 18th, 2021
Verified purchase

Easy to navigate and pay. I was offered things, but they were not pushed on me.

Reason I chose this business:

Past experience

Date of experience: May 18, 2021

Thumbnail of user josephd1523
Kansas
1 review
0 helpful votes
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October 25th, 2021
Verified purchase
• Updated review

You had two books cheap that I cannot get at the libraries in my city.
Easy search for each.

Date of experience: October 25, 2021

Quite easy though I did not find the low priced hardback...
October 24th, 2021
Verified purchase
• Previous review

Quite easy though I did not find the low priced hardback that I hoped for.

Date of experience: October 24, 2021

Thumbnail of user sherriw211
Arizona
1 review
0 helpful votes
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April 7th, 2022
Verified purchase
Reason I chose this business:

Looking for a good used book store.

Date of experience: April 7, 2022

Thumbnail of user melissas1470
North Carolina
1 review
0 helpful votes
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March 22nd, 2021
Verified purchase

Date of experience: March 22, 2021

Thumbnail of user marym4582
Colorado
1 review
0 helpful votes
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October 25th, 2021
Verified purchase

Had almost all the books I was looking for. And good pricing.

Reason I chose this business:

Sane as above

Date of experience: October 25, 2021

Thumbnail of user guillermoc71
Texas
1 review
1 helpful vote
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May 18th, 2021
Verified purchase

Even though 2 items were from the same seller shipping did not go down.

Reason I chose this business:

The selection was complete

Date of experience: May 18, 2021

Thumbnail of user caronk5
Oregon
3 reviews
0 helpful votes
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March 21st, 2021
Verified purchase
Reason I chose this business:

I ordered a remote book from you in the past and received great service.

Date of experience: March 21, 2021

Thumbnail of user lisat1793
Washington
1 review
0 helpful votes
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April 6th, 2022
Verified purchase

Fast, easy search, quick checkout, good responsive password reset

Reason I chose this business:

You're not amazon (don't tell me that's your parent company.)

Date of experience: April 6, 2022

Thumbnail of user melb205
Georgia
2 reviews
0 helpful votes
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November 14th, 2022
Verified purchase

My 'go-to' site for used books. Never been disappointed!

Reason I chose this business:

C.S. Lewis Anthology

Date of experience: November 14, 2022

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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