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Alibris has a rating of 4.7 stars from 91,129 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
Very impressed w/ orderly arrangement of products for sale, e.g., music, books, movie, etc. Makes sense! Also, the choice of sellers is easy to understand & navigate--I contacted one book seller Solr by email to find out if the used book they were selling was highly dusty (allergies) & they emailed back w/ details & evident concern. Alibris is now my "go-to" source for great prices, selection & quality of sale. Thanks for doing a great job!
Very Difficult to change shipping address. Had to quit internet browser and log back in again. Shipping choices limited. I know from past purchase that independent sellers can take their sweet time shipping items and often do. Why does alibris appear to charge at 1st class parcel rates and deliver at slower and cheaper media mail rate? Delivery window excessively wide.
Site is a little "sticky" - checkout involves more hang time than I remember
SUPPORT INDEPENDENT BOOKSTORES. THWART THE EMPIRE.
Date of experience: March 13, 2022
From bookbinder search
Date of experience: February 22, 2021
No comments... everything seems straight forward and works so far
Date of experience: March 15, 2022
First timer. Found exactly what I wanted. Thank you bunches
Alibris had exactly what I was looking for.
Date of experience: September 22, 2021
My first order, I buy a lot of books so if this goes well, I'll let you know.
Date of experience: May 16, 2021
Books were easily found. Alternative suggestion saved money.
Previous experience.
Date of experience: October 18, 2022
Previous experience
Date of experience: June 16, 2022
Easy to find books. Good to have taxes charged at the proper rate for the state.
Long association.
Date of experience: February 25, 2022
Found books I wanted at a price I wanted and proper sales tax was added.
Long association
Date of experience: February 20, 2022
Free shipping drew me in, but I still dislike paying 7% sales tax when the state rate is 6%.
Wife found books she wanted.
Date of experience: January 30, 2022
It would have been a five-star rating except Alibris insiste on charging 7% sales tax when sales tax in Vermont is 6%. I have told them repeatedly and they ignore me.
Date of experience: January 15, 2022
As usual, I am being charged more than the tax rate for the state of Vermont, 7% rather than 6%. They've been told before and do not listen.
Force of habit.
Date of experience: December 31, 2021
Sales tax in Vermont is 6% and not 7% but they have been told this and do not listen.
Date of experience: December 22, 2021
The sales tax in Vermont is 6%. I left this message before without result.
* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 10, 2021
Make sure the coupon code is spelled correctly
Sales tax for VT is 6%.
Previous experience
Date of experience: October 31, 2021
A positive shopping experience until I got the message that something had changed in my order with no indication that I could see about what had changed.
Long association.
Date of experience: October 12, 2021
Long relationship.
Date of experience: February 3, 2021
First time user. Super simple without a lot of needles account setup.
They had the book I wanted.
Date of experience: March 8, 2022
Thanks for low prices, free shipping, and easy to find coupon codes.
Lower price than Amazon.
Date of experience: February 12, 2021
Always have received each book in a timely fashion and well wrapped.
Date of experience: February 10, 2021
Date of experience: October 18, 2022
Because I got an email today with a coupon code.
Date of experience: February 10, 2021
Selection + price
Date of experience: October 18, 2022
I'm so happy about my shopping experience, there are no words for it,
I am a long time customer, when I want to buy a book to read, I get it here.
Date of experience: March 6, 2022
I'm your loyal customer, that's why. :)
Date of experience: October 5, 2021
Love buying from small businesses instead of Amazon!
Love buying from small businesses instead of Amazon!
Date of experience: July 19, 2022
Used it before with good experience and it had what I was looking for.
Date of experience: January 24, 2022
Quick and easy. Prompts were clear. Really fast process.
Best price of book I wanted in condition I wanted.
Date of experience: July 17, 2022
Tricky to deal with on my cell phone... interface is awkward.
Date of experience: January 25, 2022
Had been trying to get this book at a reasonable price for quite some time. Thank you!
Book I wanted came up at a good price
Date of experience: December 9, 2022
Great easy to find book and order. Hope it arrives in time for great-grandson's birthday
Old book hard to find
Date of experience: July 26, 2021
So far. Depends on conditions of DVD when and if received!
EBay is too buggy. Keeps making me jump thru hoops..
Date of experience: January 25, 2022
Thanks it was an easy process and you always have random books i like
Cheapest price
Date of experience: April 7, 2021
Really easy to find what I was looking for, good pricing too!
I was looking for a book that I wasn't able to find anywhere online.
Date of experience: July 26, 2021
Usually find the lowest price with Alibris; dependable seller.
Found what I wanted easily, right price.
Date of experience: January 25, 2022
Quick and easy. Found what I wanted in just a few clicks.
Date of experience: July 17, 2022
Date of experience: January 26, 2022
We love browsing books, drinking coffee, and talking with people who love good stories.
Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.
