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    Alibris

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Alibris

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Overview

Alibris has a rating of 4.7 stars from 91,108 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    568
  • Value
    6362
  • Shipping
    6353
  • Quality
    6350

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93.2%
Positive
18,463
Neutral
811
Negative
546
View ratings trends
30
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How would you rate Alibris?
Top Positive Review

“Very impressed w/ orderly arrangement of products for...”

Cate Z.
9/16/21

Very impressed w/ orderly arrangement of products for sale, e.g., music, books, movie, etc. Makes sense! Also, the choice of sellers is easy to understand & navigate--I contacted one book seller Solr by email to find out if the used book they were selling was highly dusty (allergies) & they emailed back w/ details & evident concern. Alibris is now my "go-to" source for great prices, selection & quality of sale. Thanks for doing a great job!

Date of experience: 9/16/21
See positive reviews
Top Critical Review

“Very Difficult to change shipping address”

Stephen I.
5/17/21

Very Difficult to change shipping address. Had to quit internet browser and log back in again. Shipping choices limited. I know from past purchase that independent sellers can take their sweet time shipping items and often do. Why does alibris appear to charge at 1st class parcel rates and deliver at slower and cheaper media mail rate? Delivery window excessively wide.

Date of experience: 4/17/21
See critical reviews

Reviews (91,108)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1095) web site (340) use site (204) credit card (487) billing address (200) coupon code (235) shopping cart (174) email address (79)
Thumbnail of user martinr461
New York
1 review
0 helpful votes
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January 26th, 2022
Verified purchase

Found what I was looking for and ordered it without any difficulty

Reason I chose this business:

Recommended by a friend

Date of experience: January 26, 2022

Thumbnail of user briane919
Oklahoma
1 review
0 helpful votes
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January 26th, 2022
Verified purchase

Very simple. All sites should be this easy to use.

Reason I chose this business:

It had what I was looking for.

Date of experience: January 26, 2022

Thumbnail of user soniam342
Illinois
2 reviews
0 helpful votes
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January 25th, 2022
Verified purchase

Super fast find and check out. Appreciated all details about the book's condition.
Thank you.

Date of experience: January 25, 2022

Thumbnail of user paigel106
Illinois
1 review
0 helpful votes
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January 26th, 2022
Verified purchase

Wide selection of books! Good prices. Easy website

Reason I chose this business:

Wide selection of books!

Date of experience: January 26, 2022

Thumbnail of user cynthiad1169
Wisconsin
1 review
0 helpful votes
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January 26th, 2022
Verified purchase

Date of experience: January 26, 2022

Thumbnail of user brendab1831
Iowa
1 review
0 helpful votes
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January 26th, 2022
Verified purchase
Reason I chose this business:

Returning customer

Date of experience: January 26, 2022

Thumbnail of user ryanm1485
Arizona
1 review
0 helpful votes
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July 19th, 2022
Verified purchase

Date of experience: July 19, 2022

Thumbnail of user jamesc4538
Florida
1 review
0 helpful votes
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January 24th, 2022
Verified purchase

Found the books I was looking for at prices better than anywhere else!

Reason I chose this business:

Great selection! Great Price!

Date of experience: January 24, 2022

Thumbnail of user asuntab
New York
3 reviews
0 helpful votes
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January 26th, 2022
Verified purchase

Very selfish of me, not all books that I wanted are here for sale.

Reason I chose this business:

Prior orders

Date of experience: January 26, 2022

Thumbnail of user royg201
Texas
2 reviews
0 helpful votes
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August 26th, 2021
Verified purchase

Shipping cost were supposed to be free if over 40$ and I got charged. That's messed up!

Reason I chose this business:

Good price books

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: July 27, 2021

Thumbnail of user kimberlym1647
Texas
1 review
0 helpful votes
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July 28th, 2021
Verified purchase

Got confused at first, but found my way. Easy and comfortable

Reason I chose this business:

Looking 4 books, search sent me 2 you

Date of experience: July 28, 2021

Thumbnail of user cherip75
California
1 review
0 helpful votes
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July 28th, 2021
Verified purchase

Always a great experience! Fast, easy, no hassle. Thanks.

Date of experience: July 28, 2021

Thumbnail of user inam31
Arizona
1 review
0 helpful votes
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January 24th, 2022
Verified purchase
• Updated review
Reason I chose this business:

I wanted a book not available locally

Date of experience: January 24, 2022

Alibris is so easy and service is consistently outstanding
May 29th, 2021
Verified purchase
• Previous review
Reason I chose this business:

Alibris always has what I want at reasonable prices.

Date of experience: May 29, 2021

Thumbnail of user taylorc295
West Virginia
1 review
0 helpful votes
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July 27th, 2021
Verified purchase

Everything was so easy to find. Pages were user friendly. Love the variety

Reason I chose this business:

Searching for nursing books for the cheapest option and ISBNS.net said they were the best value.

Date of experience: July 27, 2021

Thumbnail of user robertj2037
Massachusetts
1 review
0 helpful votes
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January 27th, 2022
Verified purchase
Reason I chose this business:

Stumbled upon it. I have bookmarked it.

Date of experience: January 27, 2022

Thumbnail of user robertc3834
Pennsylvania
2 reviews
0 helpful votes
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February 17th, 2021
Verified purchase

Quick and easy to find multiple sellers of a book with all conditions for sale.

Reason I chose this business:

Looking for a specific book in excellent condition

Date of experience: February 17, 2021

Thumbnail of user russellm492
Colorado
1 review
0 helpful votes
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January 26th, 2022
Verified purchase

Owl Books has always provided reliable descriptions and quick service.

Reason I chose this business:

ABE Books wanted to ship from England. Seemed silly.

Date of experience: January 26, 2022

Thumbnail of user larryl586
Florida
1 review
0 helpful votes
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January 25th, 2022
Verified purchase
• Updated review
Reason I chose this business:

Reasonable price and fast shipping

Date of experience: January 25, 2022

Good price and good delivery time
February 4th, 2021
Verified purchase
• Previous review
Reason I chose this business:

I have used Alibris many times before with great results.

Date of experience: February 4, 2021

Thumbnail of user lisaa2168
California
1 review
0 helpful votes
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July 18th, 2022
Verified purchase

Easy, great value, no extra steps - simple checkout and use.

Date of experience: July 18, 2022

Thumbnail of user katherineb534
California
1 review
0 helpful votes
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February 17th, 2021
Verified purchase

This is a dream come true. So many books and NOT shopping at Amazon!

Reason I chose this business:

Because it's not Amazon.:)
And my Mom loves your company.

Date of experience: February 17, 2021

Thumbnail of user markm3865
Washington
1 review
0 helpful votes
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January 26th, 2022
Verified purchase
• Updated review

Free shipping "may be eligible", but not available. Disappointing

Reason I chose this business:

Ad for discount

Date of experience: January 26, 2022

Stated eligible for free shipping, and then NOT available
February 7th, 2022
Verified purchase
• Previous review

Stated eligible for free shipping, and then NOT available. Disappointing.

Reason I chose this business:

Chose in the past

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: January 8, 2022

Thumbnail of user maggiec176
Maine
1 review
0 helpful votes
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January 25th, 2022
Verified purchase

Easy to find clear description and nice lay out of the ordering page

Reason I chose this business:

Looking for high quality copy - Hopefully that's what I will get!

Date of experience: January 25, 2022

Thumbnail of user ardisl3
Oregon
1 review
0 helpful votes
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January 25th, 2022
Verified purchase

First time using Alibris. I truly like supporting small local book stores. Thank you.

Reason I chose this business:

Because you have what I want and that purchasing through you helps small local book stores.

Date of experience: January 25, 2022

Thumbnail of user paule1072
Canada
1 review
0 helpful votes
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July 19th, 2022
Verified purchase
Reason I chose this business:

The best price out of several booksellers.

Date of experience: July 19, 2022

Thumbnail of user susannac27
Georgia
1 review
0 helpful votes
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October 24th, 2022
Verified purchase

I just ordered but the process was very easy. Send me a questionnaire when I've received it!

Reason I chose this business:

Low price of book

Date of experience: October 24, 2022

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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