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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 91,101 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    568
  • Value
    6359
  • Shipping
    6350
  • Quality
    6347

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93.2%
Positive
18,464
Neutral
812
Negative
544
View ratings trends
30
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How would you rate Alibris?
Top Positive Review

“Very impressed w/ orderly arrangement of products for...”

Cate Z.
9/16/21

Very impressed w/ orderly arrangement of products for sale, e.g., music, books, movie, etc. Makes sense! Also, the choice of sellers is easy to understand & navigate--I contacted one book seller Solr by email to find out if the used book they were selling was highly dusty (allergies) & they emailed back w/ details & evident concern. Alibris is now my "go-to" source for great prices, selection & quality of sale. Thanks for doing a great job!

Date of experience: 9/16/21
See positive reviews
Top Critical Review

“Very Difficult to change shipping address”

Stephen I.
5/17/21

Very Difficult to change shipping address. Had to quit internet browser and log back in again. Shipping choices limited. I know from past purchase that independent sellers can take their sweet time shipping items and often do. Why does alibris appear to charge at 1st class parcel rates and deliver at slower and cheaper media mail rate? Delivery window excessively wide.

Date of experience: 4/17/21
See critical reviews

Reviews (91,101)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1095) web site (340) use site (204) credit card (487) billing address (200) coupon code (235) shopping cart (174) email address (79)
Thumbnail of user hazeld78
Australia
1 review
0 helpful votes
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October 2nd, 2022
Verified purchase
Reason I chose this business:

The cheapest option for a hard-to-find book

Date of experience: October 2, 2022

Thumbnail of user helmfriedm
Canada
1 review
0 helpful votes
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January 13th, 2022
Verified purchase

Date of experience: December 14, 2021

Thumbnail of user tonyf811
Nevada
1 review
0 helpful votes
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October 2nd, 2022
Verified purchase
• Updated review

I'm always very pleased to shop here. Thank you for being one of the best and easiest sites ever

Reason I chose this business:

Because you're the best

Date of experience: October 2, 2022

I've always liked shopping with Alibris
September 20th, 2022
Verified purchase
• Previous review
Reason I chose this business:

I've always found everything I was looking for on Alibris.

Date of experience: September 20, 2022

Thumbnail of user roberta3105
Hawaii
1 review
0 helpful votes
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June 14th, 2022
Verified purchase

Quick, easy to understand instructions, and efficient checkout.

Date of experience: June 14, 2022

Thumbnail of user susanl1873
Texas
1 review
0 helpful votes
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May 23rd, 2021
Verified purchase

Date of experience: May 23, 2021

Thumbnail of user allenb386
Colorado
1 review
0 helpful votes
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June 14th, 2022
Verified purchase

Found the book I was looking for, in good condition. Order placed with ease.

Reason I chose this business:

Past experience.

Date of experience: June 14, 2022

Thumbnail of user sherryc576
Washington
1 review
0 helpful votes
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May 31st, 2022
Verified purchase

I found a variety of books on the subject at hand. Thanks, Alibris!

Reason I chose this business:

A good variety of choices

Date of experience: May 31, 2022

Thumbnail of user normau13
Arizona
2 reviews
0 helpful votes
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May 31st, 2022
Verified purchase

Wish I could buy from same seller on multiple books and perhaps save shipping charges.

Date of experience: May 31, 2022

Thumbnail of user rostislavm
Illinois
2 reviews
0 helpful votes
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October 2nd, 2022
Verified purchase

Shipping is nice. Wish more books varieties would be included.

Date of experience: October 2, 2022

Thumbnail of user benjaminw326
Illinois
1 review
0 helpful votes
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May 22nd, 2021
Verified purchase

Date of experience: May 22, 2021

Thumbnail of user margaretb1162
Washington
1 review
0 helpful votes
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May 22nd, 2021
Verified purchase

It's fine, but wish I had a sense of when the book will arrive.

Date of experience: May 22, 2021

Thumbnail of user elizabethz742
Massachusetts
1 review
0 helpful votes
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October 2nd, 2022
Verified purchase

Grateful that used books can easily find their way to new readers on Alibris. Thanks!

Reason I chose this business:

Alibris is my go-to site for used books, for years now.

Date of experience: October 2, 2022

Thumbnail of user nancyc1859
Ohio
1 review
0 helpful votes
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December 11th, 2021
Verified purchase

Easy to order. Hopefully all goes well and delivered by Christmas.

Reason I chose this business:

You had the book I wanted.

Date of experience: December 11, 2021

Thumbnail of user richardb2963
Illinois
1 review
0 helpful votes
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May 17th, 2021
Verified purchase

Unbelievable. I would pay $10.00 for a similar experience! Keep up the good work!

Reason I chose this business:

I like the name.

Date of experience: May 17, 2021

Thumbnail of user robertp2559
Maine
1 review
0 helpful votes
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May 22nd, 2021
Verified purchase

Site easy to use, both books I looked for were available, and at really great prices.

Reason I chose this business:

Because in the past I have found every book I was looking for listed on Alibris.

Date of experience: May 22, 2021

Thumbnail of user anthonys1644
Florida
1 review
0 helpful votes
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May 22nd, 2021
Verified purchase

This is how I do all my used book shopping now. Easy. Reliable. Awesome selection

Date of experience: May 22, 2021

Thumbnail of user barbaral1914
Oklahoma
1 review
0 helpful votes
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June 14th, 2022
Verified purchase
• Updated review

Love Alibris, easy ordering, arrive in a reasonable time!
My go to for books!

Reason I chose this business:

Because Alibris rocks!

Date of experience: June 14, 2022

Always great to order from Alibris!
May 23rd, 2022
Verified purchase
• Previous review

Date of experience: May 23, 2022

Love Alibris!
April 8th, 2022
Verified purchase
• Previous review
Reason I chose this business:

Use them most!

Date of experience: April 8, 2022

Thumbnail of user janeb888
Arkansas
2 reviews
0 helpful votes
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May 22nd, 2021
Verified purchase
Reason I chose this business:

Offered lowest price for what I wanted.

Date of experience: May 22, 2021

Thumbnail of user tamrak17
Idaho
1 review
0 helpful votes
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December 11th, 2021
Verified purchase
• Updated review

Thank you. I appreciated being able to shop several used books stores at the same time.

Reason I chose this business:

It popped up and worked well for what I was looking for. :)

Date of experience: December 11, 2021

Quick and easy
May 18th, 2021
Verified purchase
• Previous review

Quick and easy. Thank you!

Reason I chose this business:

They offered the book I was looking for and the price was good.

Date of experience: May 18, 2021

Thumbnail of user eduardob140
Pennsylvania
1 review
0 helpful votes
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September 22nd, 2022
Verified purchase

It's very straightforward and organized which makes it easy to shop.

Reason I chose this business:

Recommended by a librarian.

Date of experience: September 22, 2022

Thumbnail of user marya2679
California
1 review
0 helpful votes
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August 30th, 2021
Verified purchase

Tricky re offering free shipping but finding out later it was for certain order amounts

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: July 31, 2021

Thumbnail of user kathleenj80
Missouri
1 review
0 helpful votes
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May 22nd, 2021
Verified purchase

I've ordered many books from Alibris and all have been good experiences.

Reason I chose this business:

My go-to for purchasing books.

Date of experience: May 22, 2021

Thumbnail of user jonathanl582
Massachusetts
1 review
0 helpful votes
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December 12th, 2021
Verified purchase
Reason I chose this business:

A book bought for adopted children

Date of experience: December 12, 2021

Thumbnail of user irinas66
California
2 reviews
0 helpful votes
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December 12th, 2021
Verified purchase

Everything was nice, hope, these books will arrive in time for Christmas!

Date of experience: December 12, 2021

Thumbnail of user scottc2027
Pennsylvania
1 review
0 helpful votes
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September 19th, 2022
Verified purchase

I have been shopping with Alibris for years and had no problems.

Reason I chose this business:

To get a book, they always have the books I need.

Date of experience: September 19, 2022

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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