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    Alibris

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Alibris

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Overview

Alibris has a rating of 4.7 stars from 91,078 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    567
  • Value
    6349
  • Shipping
    6340
  • Quality
    6337

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93.2%
Positive
18,469
Neutral
809
Negative
545
View ratings trends
30
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How would you rate Alibris?
Top Positive Review

“Very impressed w/ orderly arrangement of products for...”

Cate Z.
9/16/21

Very impressed w/ orderly arrangement of products for sale, e.g., music, books, movie, etc. Makes sense! Also, the choice of sellers is easy to understand & navigate--I contacted one book seller Solr by email to find out if the used book they were selling was highly dusty (allergies) & they emailed back w/ details & evident concern. Alibris is now my "go-to" source for great prices, selection & quality of sale. Thanks for doing a great job!

Date of experience: 9/16/21
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Top Critical Review

“Very Difficult to change shipping address”

Stephen I.
5/17/21

Very Difficult to change shipping address. Had to quit internet browser and log back in again. Shipping choices limited. I know from past purchase that independent sellers can take their sweet time shipping items and often do. Why does alibris appear to charge at 1st class parcel rates and deliver at slower and cheaper media mail rate? Delivery window excessively wide.

Date of experience: 4/17/21
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Reviews (91,078)

Rating

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Other

Reviews that mention popular keywords

shopping experience (1095) web site (339) use site (204) credit card (487) billing address (200) coupon code (235) shopping cart (173) email address (79)
Thumbnail of user patriciab2991
California
1 review
0 helpful votes
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December 14th, 2021
Verified purchase

Very nice surprise to find two older movies available here!

Reason I chose this business:

I wanted to buy two older movies.

Date of experience: December 14, 2021

Thumbnail of user petert949
Connecticut
1 review
0 helpful votes
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December 14th, 2021
Verified purchase

No problems - all fine - although my book needs to arrive first.

Reason I chose this business:

Availability of a fairly scarce title...

Date of experience: December 14, 2021

Thumbnail of user kennethl420
California
2 reviews
0 helpful votes
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May 24th, 2021
Verified purchase
Reason I chose this business:

Price and availability

Date of experience: May 24, 2021

Thumbnail of user lauraw1195
California
4 reviews
1 helpful vote
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May 18th, 2021
Verified purchase

Its mostly excellent, but it hurts to pay so much for shipping. Ouch!

Reason I chose this business:

You ARENT amazon, who i hate, i hope so you sell books yeah, thats great
And beyond that, find what i need from boredom i am freed.

Date of experience: May 18, 2021

Thumbnail of user anthonyc2028
California
1 review
0 helpful votes
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May 24th, 2022
Verified purchase

Items were easy to locate. I do wish there was a "continue shopping" icon.

Reason I chose this business:

Availability and price

Date of experience: May 24, 2022

Thumbnail of user charlenem319
Missouri
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

Always easy to find things and has a great selection of items

Reason I chose this business:

Because I can't leave my home and so I have to do my shopping online and I've used you before and trust you

Date of experience: June 1, 2022

Thumbnail of user bryant193
Australia
1 review
0 helpful votes
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August 4th, 2021
Verified purchase

Easy navigation and good search function make ordering a pleasant experience.

Reason I chose this business:

Widest range of titles.

Date of experience: August 4, 2021

Thumbnail of user cristinep5
Ohio
1 review
0 helpful votes
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December 13th, 2021
Verified purchase

Much smoother than I expected. Looking for a specific book and you had it!

Reason I chose this business:

This is the only site that I found the book I wanted in Hardback! Everyone else is completely out, so I had to order so I can finish reading the series. I ordered a few others I've been looking at just because.

Date of experience: December 13, 2021

Thumbnail of user julieg813
Missouri
1 review
0 helpful votes
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December 12th, 2021
Verified purchase

Great prices on books that are new or in good used condition

Reason I chose this business:

Better deal than other sites

Date of experience: December 12, 2021

Thumbnail of user joshk310
Mississippi
1 review
0 helpful votes
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August 3rd, 2021
Verified purchase

Quick and easy shopping. Had just what I was looking for!

Reason I chose this business:

Good books at reasonable prices.

Date of experience: August 3, 2021

Thumbnail of user emmab379
Oklahoma
1 review
0 helpful votes
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May 24th, 2021
Verified purchase

Good so far. Hope my book arrives without bent corners.

Reason I chose this business:

Price & description of book condition.

Date of experience: May 24, 2021

Thumbnail of user douglass669
Tennessee
2 reviews
0 helpful votes
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December 12th, 2021
Verified purchase

I always enjoy looking at all the books Alibris has to offer

Date of experience: December 12, 2021

Thumbnail of user danielw1600
Iowa
1 review
0 helpful votes
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December 13th, 2021
Verified purchase
Reason I chose this business:

Seemed to be one of the few places that had the item I was looking for.

Date of experience: December 13, 2021

Thumbnail of user jang300
Massachusetts
1 review
0 helpful votes
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December 13th, 2021
Verified purchase

Quick & easy. Wish shipping were less expensive but...

Reason I chose this business:

Best price.

Date of experience: December 13, 2021

Thumbnail of user davidk3309
New York
1 review
0 helpful votes
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May 31st, 2022
Verified purchase

Too soon to tell. Second order but first went well.

Reason I chose this business:

Your annoying emails finally got to me. Sorry for the lousy humor.

Date of experience: May 31, 2022

Thumbnail of user heatherj585
Virginia
1 review
0 helpful votes
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September 5th, 2022
Verified purchase

Great shopping experience and fast check out, thank you!

Date of experience: September 5, 2022

Thumbnail of user lindam3693
Louisiana
1 review
0 helpful votes
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December 14th, 2021
Verified purchase
Reason I chose this business:

Was looking for a book for my daughter.

Date of experience: December 14, 2021

Thumbnail of user roberth4139
Maryland
1 review
0 helpful votes
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December 13th, 2021
Verified purchase

Shopping is easy on this site, and fun, plus I got a coupon discount.

Reason I chose this business:

A used book was just as good as a new one in this case.

Date of experience: December 13, 2021

Thumbnail of user briank1361
Michigan
1 review
0 helpful votes
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May 24th, 2021
Verified purchase

Great Selection... and the Cart Organizer saved me $20. NICE!

Reason I chose this business:

It came up on the topic I was viewing...

Date of experience: May 24, 2021

Thumbnail of user alexisa403
Montana
1 review
0 helpful votes
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September 3rd, 2022
Verified purchase

Always good and I love that you're not associated with Amazon.

Reason I chose this business:

You support independent bookstores. And you're reliable! I love ordering from Alibris. Also, I'm boycotting Amazon, so I no longer buy books there, or anything.

Date of experience: September 3, 2022

Thumbnail of user pauld2025
Maryland
1 review
0 helpful votes
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December 12th, 2021
Verified purchase

Easier than in the past; hoping as stated, all will arrive by Christmas!

Reason I chose this business:

Independent bookstores.

Date of experience: December 12, 2021

Thumbnail of user virginiam882
Pennsylvania
1 review
0 helpful votes
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December 14th, 2021
Verified purchase

Nicely laid out; easy to navigate; like that you include Paypal

Reason I chose this business:

Good option from GoodReads

Date of experience: December 14, 2021

Thumbnail of user kennetht378
Alabama
1 review
0 helpful votes
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December 13th, 2021
Verified purchase

First time customer.
Found what I was looking for and purchased same.

Reason I chose this business:

Google search

Date of experience: December 13, 2021

Thumbnail of user kathleenm1775
Indiana
1 review
0 helpful votes
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December 14th, 2021
Verified purchase

If all items are shipped from one seller, you should offer discounted shipping!

Reason I chose this business:

Pricing (before shipping costs are calculated) appears fantastic...

Date of experience: December 14, 2021

Thumbnail of user warrenj81
Wisconsin
1 review
0 helpful votes
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December 12th, 2021
Verified purchase

Shipping was amazingly low for a U. K. to U.S. order.

Date of experience: December 12, 2021

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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