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    Alibris

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Alibris

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Overview

Alibris has a rating of 4.7 stars from 91,060 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    567
  • Value
    6341
  • Shipping
    6332
  • Quality
    6329

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93.2%
Positive
18,469
Neutral
807
Negative
546
View ratings trends
30
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How would you rate Alibris?
Top Positive Review

“Very impressed w/ orderly arrangement of products for...”

Cate Z.
9/16/21

Very impressed w/ orderly arrangement of products for sale, e.g., music, books, movie, etc. Makes sense! Also, the choice of sellers is easy to understand & navigate--I contacted one book seller Solr by email to find out if the used book they were selling was highly dusty (allergies) & they emailed back w/ details & evident concern. Alibris is now my "go-to" source for great prices, selection & quality of sale. Thanks for doing a great job!

Date of experience: 9/16/21
See positive reviews
Top Critical Review

“Very Difficult to change shipping address”

Stephen I.
5/17/21

Very Difficult to change shipping address. Had to quit internet browser and log back in again. Shipping choices limited. I know from past purchase that independent sellers can take their sweet time shipping items and often do. Why does alibris appear to charge at 1st class parcel rates and deliver at slower and cheaper media mail rate? Delivery window excessively wide.

Date of experience: 4/17/21
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Reviews (91,060)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1095) web site (339) use site (204) credit card (487) billing address (200) coupon code (235) shopping cart (173) email address (79)
Thumbnail of user josephk945
Wisconsin
1 review
0 helpful votes
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October 4th, 2021
Verified purchase
• Updated review

Quick. Efficient. Many choices and values. Excellent.

Reason I chose this business:

Used before with good results.

Date of experience: October 4, 2021

Consistently consistent
February 12th, 2021
Verified purchase
• Previous review

Date of experience: February 12, 2021

Thumbnail of user rossy20
Missouri
1 review
0 helpful votes
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May 26th, 2021
Verified purchase
Reason I chose this business:

Had the cd I wanted.

Date of experience: May 26, 2021

Thumbnail of user janetf513
Indiana
1 review
0 helpful votes
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February 26th, 2021
Verified purchase
Reason I chose this business:

You had what I wanted, at a good price.

Date of experience: February 26, 2021

Thumbnail of user sarahb2043
Virginia
1 review
0 helpful votes
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October 4th, 2021
Verified purchase
• Updated review

Seems fine. Haven't gotten the book yet (just ordered), so we'll see, yeah?

Reason I chose this business:

I've used this site before for used books, along with Abebooks. No complaints.

Date of experience: October 4, 2021

Easy to browse
August 20th, 2021
Verified purchase
• Previous review

Easy to browse. The prices are the best I've found.

Reason I chose this business:

I remembered it existed, tbh.

Date of experience: August 20, 2021

Thumbnail of user francess426
North Carolina
1 review
0 helpful votes
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April 12th, 2022
Verified purchase
Reason I chose this business:

Could not find what I wanted on other sites

Date of experience: March 13, 2022

Thumbnail of user maciejm11
Illinois
1 review
0 helpful votes
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February 22nd, 2021
Verified purchase
Reason I chose this business:

I prefer to buy at Alibris than to support Amazon by buying from them.

Date of experience: February 21, 2021

Thumbnail of user lisas3889
Pennsylvania
1 review
0 helpful votes
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March 15th, 2022
Verified purchase

Very user friendly. Order went through on first attempt. Thank you.

Reason I chose this business:

Wanted a bookseller that isn't Amazon

Date of experience: March 15, 2022

Thumbnail of user terryg458
Connecticut
1 review
0 helpful votes
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September 27th, 2021
Verified purchase

A little confusing. Are you called Alibris or Discover Books?

Date of experience: September 27, 2021

Thumbnail of user leec506
California
1 review
0 helpful votes
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April 12th, 2022
Verified purchase
• Updated review

Prices decent overall, but I don't like how shipping costs go up the more items you buy.

Date of experience: March 13, 2022

My only complaint would be that I feel the shipping...
March 11th, 2022
Verified purchase
• Previous review

My only complaint would be that I feel the shipping charges are excessive.

Reason I chose this business:

Even with the excessive shipping charge, your price for this book is at least 25%
Less expensive than other sites I checked.

Date of experience: March 11, 2022

Thumbnail of user monikad136
New Zealand
1 review
0 helpful votes
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March 14th, 2022
Verified purchase
Reason I chose this business:

You had the book I wanted, condition- and price-wise.

Date of experience: March 14, 2022

Thumbnail of user elizabethk942
Missouri
2 reviews
0 helpful votes
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February 15th, 2021
Verified purchase

Alibris always seems to have everything I search for in dvds and books.

Date of experience: February 15, 2021

Thumbnail of user brettc232
Tennessee
2 reviews
0 helpful votes
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April 10th, 2022
Verified purchase

You offered me a $15 discount and free shipping. I got neither.

Reason I chose this business:

You had the movies I wanted

Date of experience: March 11, 2022

Thumbnail of user cherylm932
Arizona
1 review
0 helpful votes
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February 16th, 2021
Verified purchase

Usually have what I need at a cheaper price and sometimes better condition.

Reason I chose this business:

Best condition for the best price

Date of experience: February 16, 2021

Thumbnail of user jakeh172
Texas
1 review
0 helpful votes
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March 14th, 2021
Verified purchase
Reason I chose this business:

Wanted to try something besides amazon that was cost saving for me

Date of experience: February 12, 2021

Thumbnail of user dani189
Colorado
2 reviews
0 helpful votes
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February 13th, 2021
Verified purchase

First time ordering from you company. Very straight forward and easy. Dan

Reason I chose this business:

Competitive pricing.

Date of experience: February 13, 2021

Thumbnail of user sarahc1254
Georgia
1 review
0 helpful votes
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February 13th, 2021
Verified purchase

Supporting my book habit is easy and affordable with these guys

Reason I chose this business:

When I want a book, I don't need a new one. It's going to looked used after I've had it awhile. So keeping these books in circulation and out of the landfill is the best thing for everyone involved

Date of experience: February 13, 2021

Thumbnail of user carmellas10
Illinois
2 reviews
0 helpful votes
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October 24th, 2022
Verified purchase

Great prices & selection so far just now purchased first time ever have not received any items yet

Reason I chose this business:

Price & availability

Date of experience: October 24, 2022

Thumbnail of user lauries493
New York
1 review
0 helpful votes
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September 20th, 2021
Verified purchase

Easy, great selection, streamlined process. Thank you!

Reason I chose this business:

Recommended

Date of experience: September 20, 2021

Thumbnail of user caithleannep
Georgia
1 review
0 helpful votes
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March 9th, 2022
Verified purchase
Reason I chose this business:

You had what I was looking for.

Date of experience: March 9, 2022

Thumbnail of user joele131
Pennsylvania
1 review
0 helpful votes
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October 17th, 2021
Verified purchase

I had to make this order twice, because the website messed up.

Reason I chose this business:

Cheapest price for this book.

Date of experience: September 17, 2021

Thumbnail of user alexanderp390
Canada
1 review
0 helpful votes
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July 28th, 2022
Verified purchase

I do have an account with you, error message came multiple times

Date of experience: July 28, 2022

Thumbnail of user jeanmaries7
Illinois
1 review
0 helpful votes
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September 11th, 2021
Verified purchase

Listed by seller ships for free but was charged $3.99 standard shipping

Reason I chose this business:

Happen to find book I was wanting to use in the classroom

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: August 12, 2021

Thumbnail of user arwend
North Carolina
1 review
0 helpful votes
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April 13th, 2021
Verified purchase

Website is easy to navigate. Wish the shopping cart could be viewed before payment info put in.

Reason I chose this business:

Not Amazon.

Date of experience: April 13, 2021

Thumbnail of user jamieg400
New York
1 review
0 helpful votes
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May 13th, 2021
Verified purchase

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: April 13, 2021

Thumbnail of user andrewc1101
North Carolina
1 review
0 helpful votes
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December 30th, 2020
Verified purchase
Reason I chose this business:

Prices were GREAT!

Date of experience: December 30, 2020

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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