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    Alibris

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Alibris

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Overview

Alibris has a rating of 4.7 stars from 91,021 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    562
  • Value
    6321
  • Shipping
    6312
  • Quality
    6309

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93.2%
Positive
18,461
Neutral
800
Negative
546
View ratings trends
30
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How would you rate Alibris?
Top Positive Review

“Very impressed w/ orderly arrangement of products for...”

Cate Z.
9/16/21

Very impressed w/ orderly arrangement of products for sale, e.g., music, books, movie, etc. Makes sense! Also, the choice of sellers is easy to understand & navigate--I contacted one book seller Solr by email to find out if the used book they were selling was highly dusty (allergies) & they emailed back w/ details & evident concern. Alibris is now my "go-to" source for great prices, selection & quality of sale. Thanks for doing a great job!

Date of experience: 9/16/21
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Top Critical Review

“Very Difficult to change shipping address”

Stephen I.
5/17/21

Very Difficult to change shipping address. Had to quit internet browser and log back in again. Shipping choices limited. I know from past purchase that independent sellers can take their sweet time shipping items and often do. Why does alibris appear to charge at 1st class parcel rates and deliver at slower and cheaper media mail rate? Delivery window excessively wide.

Date of experience: 4/17/21
See critical reviews

Reviews (91,021)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1094) web site (338) use site (204) credit card (487) billing address (200) coupon code (235) shopping cart (173) email address (79)
Thumbnail of user jamesb4370
Connecticut
1 review
0 helpful votes
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February 21st, 2021
Verified purchase

Truly the only place that I can expect to find what I'm looking for!

Reason I chose this business:

Thank you so much for have the book I trying to replace...

Date of experience: February 21, 2021

Thumbnail of user lindad1438
California
1 review
0 helpful votes
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February 21st, 2021
Verified purchase

Date of experience: February 21, 2021

Thumbnail of user jamesb4371
Oregon
1 review
0 helpful votes
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February 22nd, 2021
Verified purchase

Great. I only hope that my order is shipped today.

Reason I chose this business:

Book availability

Date of experience: February 22, 2021

Thumbnail of user ruthh661
Washington
1 review
0 helpful votes
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March 23rd, 2021
Verified purchase

You cancelled my first order of this book earlier tonight and then I had to pay more for it.

Reason I chose this business:

Other book sellers not selling book for ridiculous reasons.

Date of experience: February 21, 2021

Thumbnail of user danielb1919
Illinois
1 review
0 helpful votes
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October 25th, 2022
Verified purchase
• Updated review

Easy place to find the books you want at a reasonable price.

Reason I chose this business:

Repeat customer

Date of experience: October 25, 2022

Good selection and reasonable price
September 16th, 2022
Verified purchase
• Previous review

Date of experience: September 16, 2022

Great prices and reasonable shipping
March 18th, 2022
Verified purchase
• Previous review
Reason I chose this business:

Reapeat customer.

Date of experience: March 18, 2022

Easy way to shop several sellers on one sight
July 25th, 2021
Verified purchase
• Previous review
Reason I chose this business:

Repeat customer

Date of experience: July 25, 2021

Thumbnail of user jenniferf1537
North Carolina
1 review
0 helpful votes
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September 28th, 2021
Verified purchase

Easy to navigate site. Checkout was simple. No issues!

Reason I chose this business:

Product availability.

Date of experience: September 28, 2021

Thumbnail of user rachelm1126
Alabama
1 review
0 helpful votes
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March 13th, 2022
Verified purchase

Date of experience: March 13, 2022

Thumbnail of user jeannel389
California
1 review
1 helpful vote
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May 28th, 2021
Verified purchase

Simple easy check out. It was a positive experience. I will definitely use this website again.

Date of experience: May 28, 2021

Thumbnail of user triciaw78
Minnesota
1 review
0 helpful votes
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February 21st, 2021
Verified purchase

Get all my book here and send books to friends. Love it!

Reason I chose this business:

Best place to buy used books.

Date of experience: February 21, 2021

Thumbnail of user eh233
Massachusetts
1 review
0 helpful votes
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March 23rd, 2021
Verified purchase

The inability prioritize items on my wish list is unforgiveable

Reason I chose this business:

Can find some very good deals

Date of experience: February 21, 2021

Thumbnail of user chrisb2478
Iowa
2 reviews
0 helpful votes
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September 28th, 2021
Verified purchase
Reason I chose this business:

You had the Blu-ray that I was looking for

Date of experience: September 28, 2021

Thumbnail of user joannel332
Arizona
2 reviews
0 helpful votes
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September 23rd, 2021
Verified purchase
Reason I chose this business:

Just checking the net for used books.

Date of experience: September 23, 2021

Thumbnail of user amyg1081
Arizona
1 review
0 helpful votes
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September 22nd, 2021
Verified purchase
• Updated review

Date of experience: September 22, 2021

Simple and quick
September 22nd, 2021
Verified purchase
• Previous review

Date of experience: September 22, 2021

Thumbnail of user richardk1700
Arkansas
1 review
0 helpful votes
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September 19th, 2021
Verified purchase

Amazing portal—easy to decide which book I want out and make a decision

Reason I chose this business:

Needed a new or used options for a hard to find out of print book

Date of experience: September 19, 2021

Thumbnail of user laurieb436
New York
1 review
0 helpful votes
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February 8th, 2021
Verified purchase

USPS is so unreliable and pricey. Makes it hard to find good deals.

Reason I chose this business:

Despite shipping costs today's order was a good deal.

Date of experience: February 8, 2021

Thumbnail of user jesusl115
California
1 review
0 helpful votes
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September 16th, 2021
Verified purchase

Not Amazon. Supports local bookstores. Great website. 5 stars!

Date of experience: September 16, 2021

Thumbnail of user clarev19
Pennsylvania
1 review
0 helpful votes
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September 16th, 2021
Verified purchase

Quick and easy. Will see how soon delivery occurs.

Reason I chose this business:

Always use Alibri. Haven’t been disappointed yet!

Date of experience: September 16, 2021

Thumbnail of user stephaniea876
California
1 review
0 helpful votes
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August 16th, 2021
Verified purchase

Love the new cart optimization option! And I always find what I'm looking for at Alibris.

Reason I chose this business:

Wanted to purchase my books used, if possible, and always use Alibris when I can to support independent bookstores.

Date of experience: August 16, 2021

Thumbnail of user jimb1964
Arizona
1 review
0 helpful votes
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September 2nd, 2022
Verified purchase
• Updated review

Date of experience: August 3, 2022

Purchase was fast and easy
August 25th, 2021
Verified purchase
• Previous review

Date of experience: August 25, 2021

Thumbnail of user samm841
Michigan
2 reviews
0 helpful votes
  • Send Message
January 5th, 2021
Verified purchase

Date of experience: January 4, 2021

Thumbnail of user marshab280
California
1 review
0 helpful votes
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December 26th, 2022
Verified purchase
• Updated review

Don't understand shipping costs in a multiple book order - it seems unreasonable.

Date of experience: November 26, 2022

Please let me know the soonest it can ship!
May 3rd, 2022
Verified purchase
• Previous review

Please let me know the soonest it can ship! I need it asap.

Reason I chose this business:

Recommended by a friend.

Date of experience: May 3, 2022

Thumbnail of user paulb3949
California
1 review
0 helpful votes
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August 2nd, 2022
Verified purchase
Reason I chose this business:

I was redirected from dealoz

Date of experience: August 2, 2022

Thumbnail of user dorothyt470
Maryland
1 review
0 helpful votes
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August 16th, 2021
Verified purchase

Wonderful variety of stock. Reasonable packing. Good prices.

Reason I chose this business:

All of the above, and had specific item sought.

Date of experience: August 16, 2021

Thumbnail of user marcc454
New York
1 review
0 helpful votes
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August 2nd, 2022
Verified purchase

Easy to navigate site and purchase what I was looking for. Exceptional Price!

Reason I chose this business:

You had the book I was looking for at a great price

Date of experience: August 2, 2022

Thumbnail of user susano940
Michigan
1 review
0 helpful votes
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February 9th, 2022
Verified purchase
Reason I chose this business:

Used before.

Date of experience: February 9, 2022

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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