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    Alibris

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Alibris

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Overview

Alibris has a rating of 4.7 stars from 90,814 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    555
  • Value
    6208
  • Shipping
    6199
  • Quality
    6196

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93.2%
Positive
18,492
Neutral
802
Negative
547
View ratings trends
30
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How would you rate Alibris?
Top Positive Review

“Very impressed w/ orderly arrangement of products for...”

Cate Z.
9/16/21

Very impressed w/ orderly arrangement of products for sale, e.g., music, books, movie, etc. Makes sense! Also, the choice of sellers is easy to understand & navigate--I contacted one book seller Solr by email to find out if the used book they were selling was highly dusty (allergies) & they emailed back w/ details & evident concern. Alibris is now my "go-to" source for great prices, selection & quality of sale. Thanks for doing a great job!

Date of experience: 9/16/21
See positive reviews
Top Critical Review

“Very Difficult to change shipping address”

Stephen I.
5/17/21

Very Difficult to change shipping address. Had to quit internet browser and log back in again. Shipping choices limited. I know from past purchase that independent sellers can take their sweet time shipping items and often do. Why does alibris appear to charge at 1st class parcel rates and deliver at slower and cheaper media mail rate? Delivery window excessively wide.

Date of experience: 4/17/21
See critical reviews

Reviews (90,814)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1093) web site (338) use site (204) credit card (486) billing address (198) coupon code (235) shopping cart (173) email address (79)
Thumbnail of user mavisc19
Washington
1 review
0 helpful votes
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December 18th, 2021
Verified purchase

First time. Keeping fingers crossed all goes well.

Reason I chose this business:

Searched the web and you had what I want at a good price.

Date of experience: December 18, 2021

Thumbnail of user barryw361
New York
1 review
0 helpful votes
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December 19th, 2021
Verified purchase

1 thought you were offering a $15 reduction per your recent e-mail?

Reason I chose this business:

I am a current customer and your recent e-mail said i was offered a $15 credit

Date of experience: December 19, 2021

Thumbnail of user carolync644
Florida
1 review
0 helpful votes
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June 3rd, 2021
Verified purchase

So far I have had positive experiences. Hope it continues

Date of experience: June 3, 2021

Thumbnail of user michellem3351
Virginia
1 review
0 helpful votes
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December 19th, 2021
Verified purchase
Reason I chose this business:

Least expensive price.

Date of experience: December 19, 2021

Thumbnail of user phillipg172
North Carolina
1 review
0 helpful votes
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June 3rd, 2021
Verified purchase

Price was got my interest. Being able to use Paypal made it happen.

Date of experience: June 3, 2021

Thumbnail of user cherylm1532
New Hampshire
1 review
0 helpful votes
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June 8th, 2022
Verified purchase

You had what I was looking for at a reasonable price. That rates 5 stars.

Reason I chose this business:

Purchase goes toward Amtrak Points.

Date of experience: June 8, 2022

Thumbnail of user henryl398
California
1 review
0 helpful votes
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July 8th, 2021
Verified purchase

At first the site didn't recognize I had something in my cart.

Reason I chose this business:

Good prices on a product.

Date of experience: June 8, 2021

Thumbnail of user johnk3434
New York
1 review
0 helpful votes
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June 8th, 2022
Verified purchase
• Updated review
Reason I chose this business:

Good prices

Date of experience: June 8, 2022

Your software is screwed up today
November 5th, 2021
Verified purchase
• Previous review

Your software is screwed up today. Hard to keep selected books in the cart.

Date of experience: November 5, 2021

Thumbnail of user carissan15
Colorado
2 reviews
0 helpful votes
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June 8th, 2022
Verified purchase

Quick and painless. Super excited to receive my book!

Reason I chose this business:

Recommended by Tattered Cover bookseller

Date of experience: June 8, 2022

Thumbnail of user carolc1739
Utah
1 review
0 helpful votes
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August 24th, 2021
Verified purchase
Reason I chose this business:

Who I always order from

Date of experience: August 24, 2021

Thumbnail of user patriciad1518
Pennsylvania
1 review
0 helpful votes
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August 24th, 2021
Verified purchase
Reason I chose this business:

You had the DVD I needed.

Date of experience: August 24, 2021

Thumbnail of user lindak1421
Oregon
1 review
0 helpful votes
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June 6th, 2021
Verified purchase

Date of experience: June 6, 2021

Thumbnail of user janetd1008
Pennsylvania
1 review
0 helpful votes
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December 19th, 2021
Verified purchase
Reason I chose this business:

I was curious to see if I could get the book that I was looking for.

Date of experience: December 19, 2021

Thumbnail of user christopherc1731
California
1 review
0 helpful votes
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December 18th, 2021
Verified purchase
• Updated review

Alibris had exactly what I was looking for at a fair price.

Reason I chose this business:

Good past history with Alibris

Date of experience: December 18, 2021

Easy and satisfying shopping experience
September 1st, 2021
Verified purchase
• Previous review
Reason I chose this business:

They have done well by me for several years.

Date of experience: September 1, 2021

Thumbnail of user saraw407
Massachusetts
1 review
0 helpful votes
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August 24th, 2021
Verified purchase

Is shipping for 2 small childrens books have to be that much?

Reason I chose this business:

I have gotten good books from you in the past and I will not shop at amazon.

Date of experience: August 24, 2021

Thumbnail of user annh1006
Illinois
1 review
0 helpful votes
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June 8th, 2022
Verified purchase
Reason I chose this business:

Online selection

Date of experience: June 8, 2022

Thumbnail of user lyzetteb
Florida
1 review
0 helpful votes
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June 2nd, 2021
Verified purchase
Reason I chose this business:

Returning Customer.

Date of experience: June 2, 2021

Thumbnail of user amyg1419
Arizona
1 review
0 helpful votes
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June 8th, 2022
Verified purchase

Lots of small print with little border space between items.

Date of experience: June 8, 2022

Thumbnail of user chuckb276
Missouri
1 review
0 helpful votes
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June 9th, 2022
Verified purchase

You had what I was looking for at a great price. Painless data entry.

Date of experience: June 9, 2022

Thumbnail of user nancys2009
Virginia
1 review
0 helpful votes
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June 6th, 2021
Verified purchase

No password required. Guest checkout was easy. I will shop here again.

Reason I chose this business:

Could not find what I wanted from my local bookstore.

Date of experience: June 6, 2021

Thumbnail of user sherrys567
Oregon
1 review
0 helpful votes
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June 2nd, 2021
Verified purchase

No disappointments. The books received have always been just as promised.

Date of experience: June 2, 2021

Thumbnail of user adells1
California
1 review
0 helpful votes
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August 24th, 2021
Verified purchase

User friendly site. Easily found what I was looking for.

Reason I chose this business:

Site came up from my search. Your site had the item I was was looking to purchase. The item was listed at a good price. Reasonable shipping cost.

Date of experience: August 24, 2021

Thumbnail of user kirka73
Massachusetts
1 review
0 helpful votes
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June 9th, 2022
Verified purchase
• Updated review

I find what I'm looking for. It doesn't cost much.

Date of experience: June 9, 2022

I know the media mail rates
March 23rd, 2022
Verified purchase
• Previous review

I know the media mail rates. You're overcharging.

Reason I chose this business:

Always been happy here. Don't like buying from the big A.

Date of experience: February 21, 2022

Thumbnail of user laurab2404
Oregon
1 review
0 helpful votes
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June 8th, 2021
Verified purchase

Website was easy to navigate. I like that alibris saves my recently viewed books.

Reason I chose this business:

Over the years, Alibris has been the one source where I could find the obscure books I love.

Date of experience: June 8, 2021

Thumbnail of user janef374
New York
1 review
0 helpful votes
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August 24th, 2021
Verified purchase

It was easy to order my book from Alibris online! Thanks

Date of experience: August 24, 2021

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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