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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 90,353 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    534
  • Value
    5948
  • Shipping
    5939
  • Quality
    5936

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93.2%
Positive
18,575
Neutral
809
Negative
552
View ratings trends
30
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How would you rate Alibris?
Top Positive Review

“Very impressed w/ orderly arrangement of products for...”

Cate Z.
9/16/21

Very impressed w/ orderly arrangement of products for sale, e.g., music, books, movie, etc. Makes sense! Also, the choice of sellers is easy to understand & navigate--I contacted one book seller Solr by email to find out if the used book they were selling was highly dusty (allergies) & they emailed back w/ details & evident concern. Alibris is now my "go-to" source for great prices, selection & quality of sale. Thanks for doing a great job!

Date of experience: 9/16/21
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Top Critical Review

“Very Difficult to change shipping address”

Stephen I.
5/17/21

Very Difficult to change shipping address. Had to quit internet browser and log back in again. Shipping choices limited. I know from past purchase that independent sellers can take their sweet time shipping items and often do. Why does alibris appear to charge at 1st class parcel rates and deliver at slower and cheaper media mail rate? Delivery window excessively wide.

Date of experience: 4/17/21
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Reviews (90,353)

Rating

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Other

Reviews that mention popular keywords

shopping experience (1088) web site (334) use site (204) credit card (484) billing address (196) coupon code (234) shopping cart (173) email address (78)
Thumbnail of user richards4796
Georgia
1 review
0 helpful votes
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September 7th, 2022
Verified purchase

Great price, quality book, fine website, easy checkout. What's not to like?

Reason I chose this business:

Great price, quality book, fine website, easy checkout. What's not to li

Date of experience: September 7, 2022

Thumbnail of user jonw447
Vermont
0 reviews
0 helpful votes
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January 6th, 2022
Verified purchase

Thanks! Quick service and had the titles I was seeking.

Reason I chose this business:

Available used books

Date of experience: January 6, 2022

Thumbnail of user jennifert984
California
1 review
0 helpful votes
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January 29th, 2021
Verified purchase

Easy! Thank you for supporting independent sellers

Reason I chose this business:

Because you support independent sellers

Date of experience: January 29, 2021

Thumbnail of user jeffreyp503
Arizona
1 review
0 helpful votes
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August 29th, 2021
Verified purchase
Reason I chose this business:

The standard.

Date of experience: August 29, 2021

Thumbnail of user angelag1377
Nevada
1 review
0 helpful votes
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January 6th, 2022
Verified purchase

The only thing I would change is being able to add multiple coupons.

Reason I chose this business:

The textbooks I purchased here are at least half the price of the same ones at my University

Date of experience: January 6, 2022

Thumbnail of user filibertog3
Missouri
1 review
0 helpful votes
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December 12th, 2022
Verified purchase
• Updated review

Simple process, well stocked bookstore, I like shopping here.

Reason I chose this business:

Ample book supply and availability

Date of experience: December 12, 2022

I can find about half the books I need at Alibris
October 24th, 2022
Verified purchase
• Previous review

I can find about half the books I need at Alibris. The service is good, I will continue shopping with you as time goes by.

Date of experience: October 24, 2022

NIce, quick and efficient
July 27th, 2022
Verified purchase
• Previous review
Reason I chose this business:

ALibris carries a very good stock of books, even some of the rare and hard to find. Keep up the good work.

Date of experience: July 27, 2022

Excellent service and a good selection of fine books,...
September 15th, 2021
Verified purchase
• Previous review

Excellent service and a good selection of fine books, even if they are out of print. Keep up the good work.

Reason I chose this business:

I have found very good books here.

Date of experience: September 15, 2021

Very good service, I will continue shopping my books...
March 1st, 2021
Verified purchase
• Previous review

Very good service, I will continue shopping my books with you.

Reason I chose this business:

Have used Alibris to find rare books before.

Date of experience: March 1, 2021

Thumbnail of user kashaveraw
Virginia
1 review
0 helpful votes
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June 22nd, 2022
Verified purchase

Great. I'm glad to find this very expensive book at an affordable price.

Date of experience: June 22, 2022

Thumbnail of user kerryb250
New Mexico
2 reviews
0 helpful votes
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January 7th, 2022
Verified purchase
• Updated review
Reason I chose this business:

Only source I knew that would likely have my desired tomes

Date of experience: January 7, 2022

Great prices on hard to find author
October 13th, 2021
Verified purchase
• Previous review
Reason I chose this business:

Hamilton Booksellers was out

Date of experience: October 13, 2021

Thumbnail of user derekw439
Kentucky
1 review
0 helpful votes
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January 6th, 2022
Verified purchase

Thank you one of easiest transactions I've seen in a while!

Reason I chose this business:

The price was outstanding for the books I needed for a Bible class. I will be able to gift a book to those in the class.
Thank you,
Dr. W

Date of experience: January 6, 2022

Thumbnail of user maryf2486
Minnesota
1 review
0 helpful votes
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September 5th, 2022
Verified purchase
• Updated review

Easy and satisfied with the shipping books always good shape

Reason I chose this business:

Didn't, it came up with the books I wanted and could use pay pal

Date of experience: September 5, 2022

Everything went smooth ordering we'll see how the shipping...
August 26th, 2022
Verified purchase
• Previous review

Everything went smooth ordering we'll see how the shipping goes once it's sent

Date of experience: August 26, 2022

Thumbnail of user anas725
California
1 review
0 helpful votes
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June 9th, 2023
Verified purchase
Reason I chose this business:

For the price of the books

Date of experience: June 9, 2023

Thumbnail of user leoras10
Michigan
1 review
0 helpful votes
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January 7th, 2022
Verified purchase
• Updated review

Hope I didn't order it twice, but everything seems ok.

Reason I chose this business:

It was from an e-mail telling me I didn't get this book when I first ordered it.

Date of experience: January 7, 2022

I wanted to look for specific and it took me a little...
January 5th, 2022
Verified purchase
• Previous review

I wanted to look for specific and it took me a little time to figure out how to enter the names of the books. Otherwise, everything went very well.

Reason I chose this business:

Last time I looked for these books I didn't find them. I was giving it another try. Also the suggestion of free shipping was an incentive. Often the shipping cost is greater than the cost of the books I order. The actual discount was less than I had hoped, but thanks for $3.

Date of experience: January 5, 2022

Very easy and satisfactory
April 19th, 2021
Verified purchase
• Previous review

Very easy and satisfactory. Thank you.

Reason I chose this business:

Have used before.

Date of experience: April 19, 2021

Thumbnail of user suzanb39
Utah
1 review
0 helpful votes
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December 13th, 2022
Verified purchase

Good. I wish you had a "gift" option to let people know from whom the shipment was sent.

Date of experience: December 13, 2022

Thumbnail of user johnr5325
Virginia
1 review
0 helpful votes
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September 6th, 2022
Verified purchase

I wanted to order a two volume set. No problem! Alibris treated me right.

Reason I chose this business:

Addall showed me that this was the best price. Also, both volumes are described as 'like new.' That's important to me.

Date of experience: September 6, 2022

Thumbnail of user joannep342
Ohio
1 review
0 helpful votes
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January 6th, 2022
Verified purchase
Reason I chose this business:

This is my go to for all used books or CDs.

Date of experience: January 6, 2022

Thumbnail of user natalief301
California
1 review
0 helpful votes
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June 21st, 2022
Verified purchase

Variety of books available and easy website to access through.

Reason I chose this business:

Excellent prices

Date of experience: June 21, 2022

Thumbnail of user leahd223
Massachusetts
1 review
0 helpful votes
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June 21st, 2022
Verified purchase

Easy to use and find my book choice for a low price with shipping type of choices as well.

Reason I chose this business:

They had the book for the lowest price

Date of experience: June 21, 2022

Thumbnail of user williamp2860
Michigan
1 review
0 helpful votes
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September 6th, 2022
Verified purchase

First time and I'll check the order once received! Easy set up so far.

Reason I chose this business:

Try something new and like the price!

Date of experience: September 6, 2022

Thumbnail of user jeremye275
Ohio
1 review
0 helpful votes
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December 13th, 2022
Verified purchase

Used to use Alibris a lot years ago, first time back in quite awhile.

Reason I chose this business:

Alibris is the only platform that had the book I was looking for.

Date of experience: December 13, 2022

Thumbnail of user richardz272
Oregon
1 review
0 helpful votes
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January 14th, 2021
Verified purchase

I love that Alibris found better deals for my overall shopping experience.

Reason I chose this business:

Alibris is a retail partner with Melaleuca. That's how I found the website! Now I'm getting 8% back toward my Melaleuca shopping too!

Date of experience: January 14, 2021

Thumbnail of user jacobg392
Illinois
1 review
0 helpful votes
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June 22nd, 2022
Verified purchase

Love Alibris and the cheaper shopping cart option, plus coupons!

Reason I chose this business:

Alibris allows me to order independent press books that I wouldn't otherwise be able to find used.

Date of experience: June 22, 2022

Thumbnail of user richards5633
Hawaii
1 review
0 helpful votes
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June 9th, 2023
Verified purchase

Credit card update procedure is super -- a joy to use.

Reason I chose this business:

It's the best online used book dealer.

Date of experience: June 9, 2023

Thumbnail of user susano1075
Kentucky
1 review
0 helpful votes
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July 22nd, 2022
Verified purchase

Shipping costs are way too high. Will probably be shopping elsewhere.

Reason I chose this business:

It was recommended, but too expensive. Will take the time to shop around in the future. Shipping costs are way too high.

Date of experience: June 22, 2022

Thumbnail of user janec1028
California
1 review
0 helpful votes
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January 7th, 2022
Verified purchase

Very easy to navigate your site & find exactly what I am looking for.

Date of experience: January 7, 2022

Thumbnail of user roberts7061
Pennsylvania
1 review
0 helpful votes
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June 22nd, 2022
Verified purchase

Very fair price, especially with shipping & tax, hope it comes in good shape, thanks!

Reason I chose this business:

Price and to get away from Amazon!

Date of experience: June 22, 2022

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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