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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 90,257 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    530
  • Value
    5902
  • Shipping
    5893
  • Quality
    5891

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93.2%
Positive
18,545
Neutral
806
Negative
550
View ratings trends
30
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How would you rate Alibris?
Top Positive Review

“Very impressed w/ orderly arrangement of products for...”

Cate Z.
9/16/21

Very impressed w/ orderly arrangement of products for sale, e.g., music, books, movie, etc. Makes sense! Also, the choice of sellers is easy to understand & navigate--I contacted one book seller Solr by email to find out if the used book they were selling was highly dusty (allergies) & they emailed back w/ details & evident concern. Alibris is now my "go-to" source for great prices, selection & quality of sale. Thanks for doing a great job!

Date of experience: 9/16/21
See positive reviews
Top Critical Review

“Very Difficult to change shipping address”

Stephen I.
5/17/21

Very Difficult to change shipping address. Had to quit internet browser and log back in again. Shipping choices limited. I know from past purchase that independent sellers can take their sweet time shipping items and often do. Why does alibris appear to charge at 1st class parcel rates and deliver at slower and cheaper media mail rate? Delivery window excessively wide.

Date of experience: 4/17/21
See critical reviews

Reviews (90,257)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1087) web site (334) use site (204) credit card (484) billing address (196) coupon code (234) shopping cart (173) email address (78)
Thumbnail of user tomr842
Tennessee
1 review
0 helpful votes
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December 12th, 2022
Verified purchase
• Updated review

Very good price for this Karen Hesse hardcover book in fine condition

Reason I chose this business:

Always go to Alibris to find used books in excellent condition

Date of experience: December 12, 2022

Good books, good prices from Alibris!
October 6th, 2021
Verified purchase
• Previous review
Reason I chose this business:

Always look at Alibris!

Date of experience: October 6, 2021

Good books, good prices
July 22nd, 2021
Verified purchase
• Previous review
Reason I chose this business:

One of my go-to stores

Date of experience: July 22, 2021

Thumbnail of user crystalt192
Virginia
1 review
0 helpful votes
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April 30th, 2021
Verified purchase

Good pricing and easy website to use. Will definitely be shopping here again.

Reason I chose this business:

Couldnt find item at thriftbooks and wanted to try another site.

Date of experience: April 30, 2021

Thumbnail of user josephm3578
Idaho
1 review
0 helpful votes
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December 12th, 2022
Verified purchase
Reason I chose this business:

Price comparison!

Date of experience: December 12, 2022

Thumbnail of user bryant193
Australia
1 review
0 helpful votes
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August 4th, 2021
Verified purchase

Easy navigation and good search function make ordering a pleasant experience.

Reason I chose this business:

Widest range of titles.

Date of experience: August 4, 2021

Thumbnail of user sylviac223
Washington
1 review
0 helpful votes
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April 30th, 2021
Verified purchase

Had the book I wanted at an excellent price - easy to use website.

Reason I chose this business:

I've used them before with good results and the price was very good.

Date of experience: April 30, 2021

Thumbnail of user ginao326
Colorado
1 review
0 helpful votes
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April 29th, 2021
Verified purchase
Reason I chose this business:

Love the prices and easy transaction!

Date of experience: April 29, 2021

Thumbnail of user harrietg48
Florida
2 reviews
0 helpful votes
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January 18th, 2022
Verified purchase

Very pleased with pricing and order process was super fast

Date of experience: January 18, 2022

Thumbnail of user susanl2265
Oregon
1 review
0 helpful votes
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November 20th, 2021
Verified purchase

Easy to navigate site. Great coupon for additional savings.

Reason I chose this business:

Google search

Date of experience: November 20, 2021

Thumbnail of user normat117
Texas
1 review
0 helpful votes
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January 12th, 2022
Verified purchase

Great prices and easy to order books I am interested in reading!

Date of experience: January 12, 2022

Thumbnail of user carolynr714
Maryland
1 review
0 helpful votes
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December 18th, 2022
Verified purchase

Well if I knew my info it would have been a breeze...lol
Love this Company

Date of experience: December 18, 2022

Thumbnail of user kims2246
Colorado
1 review
0 helpful votes
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December 18th, 2022
Verified purchase

Free is my favorite, love the fair retail prices..

Reason I chose this business:

Fair Prices

Date of experience: December 18, 2022

Thumbnail of user candaceu11
Canada
1 review
0 helpful votes
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January 12th, 2022
Verified purchase

Great! I can always find what I'm looking for here

Reason I chose this business:

You always have what Amazon doesn't

Date of experience: January 12, 2022

Thumbnail of user tonir188
South Carolina
1 review
0 helpful votes
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January 11th, 2022
Verified purchase
Reason I chose this business:

The books are in good shape and less expensive and the bookstore

Date of experience: January 11, 2022

Thumbnail of user tonyq346
Ohio
1 review
0 helpful votes
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December 17th, 2022
Verified purchase

Don't like that my occupation and phone number appear in the mail address

Reason I chose this business:

I don't support Jeff Bezos

Date of experience: December 17, 2022

Thumbnail of user melissas1470
North Carolina
1 review
0 helpful votes
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March 22nd, 2021
Verified purchase

Date of experience: March 22, 2021

Thumbnail of user jimw1316
California
1 review
0 helpful votes
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December 17th, 2022
Verified purchase

Excellent. Allowed to pick both the edition and seller I desired

Date of experience: December 17, 2022

Thumbnail of user carolinel195
Missouri
1 review
0 helpful votes
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June 27th, 2022
Verified purchase
• Updated review

I can usually find any book I'm looking for at a good price.

Reason I chose this business:

They have the books I'm looking for

Date of experience: June 27, 2022

I can always find the book I'm looking for
January 26th, 2021
Verified purchase
• Previous review

I can always find the book I'm looking for. They arrive on time and in good condition.

Reason I chose this business:

Had what I wanted for a great price.

Date of experience: January 26, 2021

Thumbnail of user debbieb1120
Colorado
1 review
0 helpful votes
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July 27th, 2022
Verified purchase
• Updated review

Had to sign in multiple times. Lost my order twice.

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: June 27, 2022

Ok
January 12th, 2021
Verified purchase
• Previous review

Date of experience: January 12, 2021

Thumbnail of user arlenec46
Florida
1 review
0 helpful votes
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January 11th, 2022
Verified purchase

This book was a little less expensive than on e bay so I decided to buy for our grandson.

Reason I chose this business:

Book was a little less expensive.

Date of experience: January 11, 2022

Thumbnail of user daniell1950
Ohio
1 review
0 helpful votes
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June 27th, 2022
Verified purchase

Best price on technical book for manufacturing quality professionals

Date of experience: June 27, 2022

Thumbnail of user stephenh1145
California
1 review
0 helpful votes
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March 20th, 2021
Verified purchase
Reason I chose this business:

Return customer

Date of experience: March 20, 2021

Thumbnail of user emilym1198
Florida
1 review
0 helpful votes
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March 22nd, 2021
Verified purchase

Typically have the books I'm looking for at lower prices than competitors

Date of experience: March 22, 2021

Thumbnail of user georget1167
District of Columbia
1 review
0 helpful votes
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December 17th, 2022
Verified purchase

This was my first time using your website. I'm impressed with the ease of use.

Thank you

Reason I chose this business:

Searching for JOSEPH BOLOGNE DE SAINT-GEORGES autobiography. Found your website and was happy to know I could purchase I new hardcover instead of a used one.

Date of experience: December 17, 2022

Thumbnail of user donnap1395
Alabama
1 review
0 helpful votes
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January 11th, 2022
Verified purchase

I had to keep entering information that was already there.

Date of experience: January 11, 2022

Thumbnail of user caronk5
Oregon
3 reviews
0 helpful votes
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March 21st, 2021
Verified purchase
Reason I chose this business:

I ordered a remote book from you in the past and received great service.

Date of experience: March 21, 2021

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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