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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 90,244 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    530
  • Value
    5897
  • Shipping
    5888
  • Quality
    5886

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93.2%
Positive
18,540
Neutral
806
Negative
550
View ratings trends
30
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How would you rate Alibris?
Top Positive Review

“Very impressed w/ orderly arrangement of products for...”

Cate Z.
9/16/21

Very impressed w/ orderly arrangement of products for sale, e.g., music, books, movie, etc. Makes sense! Also, the choice of sellers is easy to understand & navigate--I contacted one book seller Solr by email to find out if the used book they were selling was highly dusty (allergies) & they emailed back w/ details & evident concern. Alibris is now my "go-to" source for great prices, selection & quality of sale. Thanks for doing a great job!

Date of experience: 9/16/21
See positive reviews
Top Critical Review

“Very Difficult to change shipping address”

Stephen I.
5/17/21

Very Difficult to change shipping address. Had to quit internet browser and log back in again. Shipping choices limited. I know from past purchase that independent sellers can take their sweet time shipping items and often do. Why does alibris appear to charge at 1st class parcel rates and deliver at slower and cheaper media mail rate? Delivery window excessively wide.

Date of experience: 4/17/21
See critical reviews

Reviews (90,244)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1087) web site (334) use site (204) credit card (484) billing address (196) coupon code (234) shopping cart (173) email address (78)
Thumbnail of user gayleb112
Maryland
1 review
0 helpful votes
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February 19th, 2021
Verified purchase
Reason I chose this business:

Above message

Date of experience: February 19, 2021

Thumbnail of user cynthiac2153
Pennsylvania
1 review
0 helpful votes
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June 26th, 2022
Verified purchase
Reason I chose this business:

Google search

Date of experience: June 26, 2022

Thumbnail of user johannam92
Montana
3 reviews
0 helpful votes
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February 18th, 2021
Verified purchase

I can always count on Alibris books to find what I'm looking for.

Reason I chose this business:

You had the book I was looking for.

Date of experience: February 18, 2021

Thumbnail of user lewisw132
Ohio
1 review
0 helpful votes
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January 11th, 2022
Verified purchase

Date of experience: January 11, 2022

Thumbnail of user loisw124
Maryland
1 review
0 helpful votes
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February 17th, 2021
Verified purchase
Reason I chose this business:

This is were the books are available

Date of experience: February 17, 2021

Thumbnail of user janh480
Connecticut
1 review
0 helpful votes
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February 9th, 2022
Verified purchase

When I mistakenly order two or three copies, it is very hard to correct!

Reason I chose this business:

Recycle recycle recycle

Date of experience: January 10, 2022

Thumbnail of user garyk535
Ohio
2 reviews
0 helpful votes
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July 26th, 2022
Verified purchase
• Updated review

Difficult to get the correct copy and shipping is too high

Date of experience: June 26, 2022

I can't seem to get rid of my old shipping address...
February 26th, 2021
Verified purchase
• Previous review

I can't seem to get rid of my old shipping address thought I did years ago

Reason I chose this business:

They are on my list of good places to buy books.

Date of experience: February 26, 2021

Thumbnail of user dougs711
Nebraska
2 reviews
0 helpful votes
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February 9th, 2022
Verified purchase

Date of experience: January 10, 2022

Thumbnail of user johnc8464
California
3 reviews
0 helpful votes
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June 25th, 2022
Verified purchase
• Updated review

Quick website, lots of choices, easy to order, fair prices.

Reason I chose this business:

Previous experience

Date of experience: June 25, 2022

Good selection, fair prices, easy to use website
June 7th, 2022
Verified purchase
• Previous review

Good selection, fair prices, easy to use website. Excellent

Reason I chose this business:

Dropped Amazon because of a dispute and needed a book for a friend; found it here.

Date of experience: June 7, 2022

Thumbnail of user luisu36
Tennessee
1 review
0 helpful votes
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January 10th, 2022
Verified purchase

It's easy to shop on Alibris and the prices are much cheaper than any other site.

Date of experience: January 10, 2022

Thumbnail of user katherinep733
Canada
1 review
0 helpful votes
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June 25th, 2022
Verified purchase

Found the book I was looking for, reasonable price... and easy to order

Reason I chose this business:

Couldn't find this book easily and Alibris had it

Date of experience: June 25, 2022

Thumbnail of user kennethh1152
Montana
0 reviews
0 helpful votes
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January 10th, 2022
Verified purchase

Very easy and they have every book you are looking for! Saved over $150 this semester!

Date of experience: January 10, 2022

Thumbnail of user amyt725
Texas
2 reviews
0 helpful votes
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December 16th, 2022
Verified purchase
• Updated review

My favorite site. Low prices and there is never an issue finding a book.

Reason I chose this business:

Used is best and let's give Amazon some competition!

Date of experience: December 16, 2022

End control of big corporations now imposing their...
April 3rd, 2022
Verified purchase
• Previous review

End control of big corporations now imposing their political agendas. Support local!

Reason I chose this business:

Supporting small businesses.

Date of experience: April 3, 2022

Alibris is my favorite site for books
December 30th, 2021
Verified purchase
• Previous review
Reason I chose this business:

I am tired of corporations.

Date of experience: December 30, 2021

I love this website!
December 27th, 2021
Verified purchase
• Previous review

Date of experience: December 27, 2021

This is my favorite website
January 29th, 2021
Verified purchase
• Previous review

This is my favorite website. I hope you don't start censoring books, too.

Reason I chose this business:

I love that you are not Amazon! We have to stop the monopoly and censorship.

Date of experience: January 29, 2021

Thumbnail of user marrettl
Ohio
1 review
0 helpful votes
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February 17th, 2021
Verified purchase

They helped me find exactly what I was looking for at a great price

Date of experience: February 17, 2021

Thumbnail of user williamp1788
Tennessee
1 review
0 helpful votes
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February 18th, 2021
Verified purchase

I have always been very satisfied with books and service from Alibris.

Reason I chose this business:

IT is my usual go-to for inexpensive books.

Date of experience: February 18, 2021

Thumbnail of user kathleenf1036
Missouri
1 review
0 helpful votes
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June 26th, 2022
Verified purchase

Alibris is always my first stop when I need a book. It's quick, easy and reliable.
Thank you.

Date of experience: June 26, 2022

Thumbnail of user philiph163
Florida
3 reviews
0 helpful votes
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January 10th, 2022
Verified purchase

Info presented quickly, accurately. Ordering process expedited.

Date of experience: January 10, 2022

Thumbnail of user forestt10
Ohio
1 review
0 helpful votes
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February 17th, 2021
Verified purchase

You should be able to see shipping prices from the product pages

Reason I chose this business:

Only outlet with reasonable price on this used book

Date of experience: February 17, 2021

Thumbnail of user ireneh162
Tennessee
1 review
0 helpful votes
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February 19th, 2021
Verified purchase

Had what I wanted at a good Price. Arrived quickly

Reason I chose this business:

Searched for specific book and they came up

Date of experience: February 19, 2021

Thumbnail of user edithp67
Virginia
1 review
0 helpful votes
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January 11th, 2022
Verified purchase
• Updated review

Alibris makes it easy to find, sort and order the books I am looking for. Thanks!

Reason I chose this business:

I knew I could find what I was looking for.

Date of experience: January 11, 2022

Always easy
April 5th, 2021
Verified purchase
• Previous review
Reason I chose this business:

I knew you would be able to help me find the book I wanted

Date of experience: April 5, 2021

Thumbnail of user sarahh1837
South Dakota
0 reviews
0 helpful votes
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January 10th, 2022
Verified purchase

Easy, and cheaper than buying new. :) Thank you, Alibris!

Reason I chose this business:

Found it on google

Date of experience: January 10, 2022

Thumbnail of user rebeccah983
Illinois
1 review
0 helpful votes
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March 20th, 2021
Verified purchase

Two book orders were immediately cancelled so I had to pay more.

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: February 18, 2021

Thumbnail of user annettem429
Virginia
1 review
0 helpful votes
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January 10th, 2022
Verified purchase

Easy and great prices. It is wonderful that the textbook options are available too.

Reason I chose this business:

Randomly came across but the ease of the site and prices sealed the deal.

Date of experience: January 10, 2022

Thumbnail of user jons796
Massachusetts
1 review
0 helpful votes
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January 11th, 2022
Verified purchase

Thanks! Appreciate the great deal on my books. See u again!

Date of experience: January 11, 2022

Thumbnail of user catherinem719
New York
1 review
0 helpful votes
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February 18th, 2021
Verified purchase

I like the option of choosing which seller to purchase from.

Reason I chose this business:

Huge selection! Had everything I was looking for in creative art books!

Date of experience: February 18, 2021

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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