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    Alibris

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Alibris

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Overview

Alibris has a rating of 4.7 stars from 90,239 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    530
  • Value
    5893
  • Shipping
    5884
  • Quality
    5882

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93.2%
Positive
18,537
Neutral
805
Negative
550
View ratings trends
30
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How would you rate Alibris?
Top Positive Review

“Very impressed w/ orderly arrangement of products for...”

Cate Z.
9/16/21

Very impressed w/ orderly arrangement of products for sale, e.g., music, books, movie, etc. Makes sense! Also, the choice of sellers is easy to understand & navigate--I contacted one book seller Solr by email to find out if the used book they were selling was highly dusty (allergies) & they emailed back w/ details & evident concern. Alibris is now my "go-to" source for great prices, selection & quality of sale. Thanks for doing a great job!

Date of experience: 9/16/21
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Top Critical Review

“Very Difficult to change shipping address”

Stephen I.
5/17/21

Very Difficult to change shipping address. Had to quit internet browser and log back in again. Shipping choices limited. I know from past purchase that independent sellers can take their sweet time shipping items and often do. Why does alibris appear to charge at 1st class parcel rates and deliver at slower and cheaper media mail rate? Delivery window excessively wide.

Date of experience: 4/17/21
See critical reviews

Reviews (90,239)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1087) web site (334) use site (204) credit card (484) billing address (196) coupon code (234) shopping cart (173) email address (78)
Thumbnail of user alices498
California
1 review
0 helpful votes
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February 18th, 2021
Verified purchase

Love Alibris because you can find anything and at a great price too!

Reason I chose this business:

Couldn't find the books I wanted for the price I wanted anywhere else!

Date of experience: February 18, 2021

Thumbnail of user amya749
Pennsylvania
1 review
0 helpful votes
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February 16th, 2021
Verified purchase

Site search helped me find what I was looking for fairly quickly

Reason I chose this business:

Looking for out of print books

Date of experience: February 16, 2021

Thumbnail of user susanneg44
South Africa
1 review
0 helpful votes
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February 18th, 2021
Verified purchase

Always a pleasure dealing with Alibris - tried and trusted

Reason I chose this business:

Alibris always has what I am looking for!

Date of experience: February 18, 2021

Thumbnail of user delindau
California
1 review
0 helpful votes
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January 9th, 2022
Verified purchase

It was super easy to get what I wanted and check out. Thanks!

Date of experience: January 9, 2022

Thumbnail of user lieseh1
Texas
1 review
0 helpful votes
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January 10th, 2022
Verified purchase

Haven't had an issue yet. Sister suggested the site. Works great for me.

Reason I chose this business:

It was recommended to me and had the best price and shipping times

Date of experience: January 10, 2022

Thumbnail of user maryh1965
Kentucky
2 reviews
0 helpful votes
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January 29th, 2021
Verified purchase

Easy, many book conditions to choose from, fits any budget

Reason I chose this business:

Customer for years

Date of experience: January 29, 2021

Thumbnail of user stetsonp1
Washington
1 review
0 helpful votes
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January 29th, 2021
Verified purchase

Always the first on-line site I use when shopping for books.

Date of experience: January 29, 2021

Thumbnail of user williamm2974
Virginia
1 review
0 helpful votes
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January 10th, 2022
Verified purchase
• Updated review

The shipping is something that needs fixing if you don't order directly from Alibris

Reason I chose this business:

To save a few dollars

Date of experience: January 10, 2022

Love the array of books, just have to figure out how...
June 25th, 2021
Verified purchase
• Previous review

Love the array of books, just have to figure out how to get my shipping costs down more

Reason I chose this business:

Good site for books

Date of experience: June 25, 2021

Thumbnail of user juanitah72
Texas
1 review
0 helpful votes
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January 27th, 2021
Verified purchase

Easy to locate items and sellers. Reasonable shipping rates.

Reason I chose this business:

Great price on the books I was looking for.

Date of experience: January 27, 2021

Thumbnail of user joeyo44
Washington
1 review
0 helpful votes
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December 19th, 2022
Verified purchase
Reason I chose this business:

I'm broke and my college bookstore is taking advantage of me

Date of experience: December 19, 2022

Thumbnail of user alexm1564
Florida
1 review
0 helpful votes
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August 29th, 2021
Verified purchase
Reason I chose this business:

I'm a satisfied repeat customer. And repeat customers are the life blood of an enterprise.

Date of experience: August 29, 2021

Thumbnail of user colleenl145
North Carolina
1 review
0 helpful votes
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January 29th, 2021
Verified purchase

Awesome selection and saving my books in the cart overnight worked well!

Reason I chose this business:

For pricing and selection

Date of experience: January 29, 2021

Thumbnail of user patriciab2256
New Mexico
1 review
0 helpful votes
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June 25th, 2022
Verified purchase
• Updated review

As usual, alibis' site is responsive and really easy to navigate.

Reason I chose this business:

Lower price and availability of book I couldn't find elsewhere.

Date of experience: June 25, 2022

I haven't used alibris in far too long
March 30th, 2021
Verified purchase
• Previous review

I haven't used alibris in far too long. My bad! Superior shopping, prices, ease of site use, and Coupons, to boot! I'll come here first from now on.

Reason I chose this business:

So I don't have to help Jeff Bezos buy another vacation home.

Date of experience: March 30, 2021

Thumbnail of user luzd59
Illinois
3 reviews
2 helpful votes
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January 10th, 2022
Verified purchase

It was good. Looking forward to receiving the book ordered.

Reason I chose this business:

You had the book I was looking for.

Date of experience: January 10, 2022

Thumbnail of user virginiar372
Michigan
1 review
0 helpful votes
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February 28th, 2021
Verified purchase

Good selection of books, the shipping takes some time to actually get once bought.

Reason I chose this business:

I can mostly find the older books I want

Date of experience: January 29, 2021

Thumbnail of user barbarac2570
Nebraska
1 review
0 helpful votes
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June 25th, 2022
Verified purchase
Reason I chose this business:

Great prices

Date of experience: June 25, 2022

Thumbnail of user susans2883
Tennessee
1 review
0 helpful votes
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January 15th, 2021
Verified purchase

Great website, easy to see all choices and condition of books.

Reason I chose this business:

Had a variety of prices and conditions for the book I wanted.

Date of experience: January 15, 2021

Thumbnail of user donnak1525
Florida
1 review
0 helpful votes
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December 15th, 2022
Verified purchase

Surprisingly easy & expedient ordering. Love that PayPal is an option!

Reason I chose this business:

Husband suggested.

Date of experience: December 15, 2022

Thumbnail of user tiaref3
Connecticut
1 review
0 helpful votes
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December 18th, 2022
Verified purchase
• Updated review
Reason I chose this business:

My go to for used books

Date of experience: December 18, 2022

Quick, easy, reliable
September 18th, 2022
Verified purchase
• Previous review
Reason I chose this business:

Great resource to find books without breaking the bank

Date of experience: September 18, 2022

Clear description, easily located
August 21st, 2022
Verified purchase
• Previous review
Reason I chose this business:

Quick and easy, clear description, great resource for book lovers

Date of experience: August 21, 2022

Easy process, reasonable delivery times, arrives in...
April 30th, 2022
Verified purchase
• Previous review

Easy process, reasonable delivery times, arrives in condition advertised… my go to site for books.

Reason I chose this business:

My main site for purchasing books… never disappointed

Date of experience: April 30, 2022

Always receive items in order presented in details...
March 19th, 2022
Verified purchase
• Previous review

Always receive items in order presented in details within timeframe given at time of order... never a disappointment.

Reason I chose this business:

Consistently good service and true reflection of items ordered

Date of experience: March 19, 2022

Always have a good experience here...
March 5th, 2022
Verified purchase
• Previous review

Always have a good experience here... have recommended your site to many people.

Reason I chose this business:

Great experience, great prices, reliable service

Date of experience: March 5, 2022

Thumbnail of user nancyt1546
Virginia
1 review
0 helpful votes
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January 9th, 2022
Verified purchase

Love buying from this site always very happy with all my orders.

Reason I chose this business:

I have used this site for majority of my book purchases

Date of experience: January 9, 2022

Thumbnail of user hollyannes
Washington
1 review
0 helpful votes
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January 10th, 2022
Verified purchase

I have always enjoyed alibis for finding good books to read

Reason I chose this business:

Coupon offered, but I was thinking of getting this book recently.

Date of experience: January 10, 2022

Thumbnail of user carlosh283
California
1 review
0 helpful votes
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January 10th, 2022
Verified purchase

Easy checkout and navigation. MAndatory text here...

Reason I chose this business:

They had the book i wanted

Date of experience: January 10, 2022

Thumbnail of user jayt355
North Carolina
1 review
0 helpful votes
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January 13th, 2021
Verified purchase

It was good. But would be great to search by what's at my local bookstore.

Reason I chose this business:

Local used bookstore

Date of experience: January 13, 2021

Thumbnail of user dirkz6
Maryland
1 review
0 helpful votes
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January 9th, 2022
Verified purchase

Convenient clearinghouse that makes it possible to support independent bookstores.

Reason I chose this business:

Wanted alternative to Amazon.

Date of experience: January 9, 2022

Thumbnail of user lucindav15
California
1 review
0 helpful votes
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June 25th, 2022
Verified purchase

It was easy to find the book I sought, used, and in very good condition----3 copies.

Reason I chose this business:

In support of genuine booksellers (and explicit avoidance of Amazon!)

Date of experience: June 25, 2022

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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