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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 90,241 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    530
  • Value
    5894
  • Shipping
    5885
  • Quality
    5883

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93.2%
Positive
18,538
Neutral
806
Negative
550
View ratings trends
30
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How would you rate Alibris?
Top Positive Review

“Very impressed w/ orderly arrangement of products for...”

Cate Z.
9/16/21

Very impressed w/ orderly arrangement of products for sale, e.g., music, books, movie, etc. Makes sense! Also, the choice of sellers is easy to understand & navigate--I contacted one book seller Solr by email to find out if the used book they were selling was highly dusty (allergies) & they emailed back w/ details & evident concern. Alibris is now my "go-to" source for great prices, selection & quality of sale. Thanks for doing a great job!

Date of experience: 9/16/21
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Top Critical Review

“Very Difficult to change shipping address”

Stephen I.
5/17/21

Very Difficult to change shipping address. Had to quit internet browser and log back in again. Shipping choices limited. I know from past purchase that independent sellers can take their sweet time shipping items and often do. Why does alibris appear to charge at 1st class parcel rates and deliver at slower and cheaper media mail rate? Delivery window excessively wide.

Date of experience: 4/17/21
See critical reviews

Reviews (90,241)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1087) web site (334) use site (204) credit card (484) billing address (196) coupon code (234) shopping cart (173) email address (78)
Thumbnail of user dirkz6
Maryland
1 review
0 helpful votes
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January 9th, 2022
Verified purchase

Convenient clearinghouse that makes it possible to support independent bookstores.

Reason I chose this business:

Wanted alternative to Amazon.

Date of experience: January 9, 2022

Thumbnail of user lucindav15
California
1 review
0 helpful votes
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June 25th, 2022
Verified purchase

It was easy to find the book I sought, used, and in very good condition----3 copies.

Reason I chose this business:

In support of genuine booksellers (and explicit avoidance of Amazon!)

Date of experience: June 25, 2022

Thumbnail of user cindyb1596
Illinois
1 review
0 helpful votes
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December 15th, 2022
Verified purchase

Like your website. Books are easy to find and buy!

Reason I chose this business:

Alibris has been my "go to" for a number of years now.

Date of experience: December 15, 2022

Thumbnail of user blakew82
Florida
1 review
0 helpful votes
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January 13th, 2021
Verified purchase

Only seller that could deliver book in a timely fashion! Excellent service

Reason I chose this business:

Fast book delivery

Date of experience: January 13, 2021

Thumbnail of user chilih
Florida
2 reviews
0 helpful votes
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August 17th, 2021
Verified purchase

So far. Site very easy and offers PayPal which is my only shipping means. Great price

Date of experience: August 17, 2021

Thumbnail of user patriciau214
Illinois
1 review
0 helpful votes
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January 16th, 2021
Verified purchase

Very easy prices when ordering. Processing and shipping cost fair.

Reason I chose this business:

Best price for item I was searching for.

Date of experience: January 16, 2021

Thumbnail of user annef575
Massachusetts
1 review
0 helpful votes
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December 19th, 2022
Verified purchase

Nice that there were lots of choices at a price I can afford.

Reason I chose this business:

Decided I wanted my own copy of this book, but used. Thank you.

Date of experience: December 19, 2022

Thumbnail of user lindar1432
New York
1 review
0 helpful votes
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January 7th, 2021
Verified purchase

Could you please add a 'continue shopping' button on the Order page?

Date of experience: January 7, 2021

Thumbnail of user scottl1326
Missouri
1 review
0 helpful votes
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January 9th, 2022
Verified purchase
• Updated review

Makes ordering text books for returning to school, much easier.

Reason I chose this business:

Bonvera Suggested

Date of experience: January 9, 2022

Love the website, we'll done!
September 12th, 2021
Verified purchase
• Previous review
Reason I chose this business:

Tried of Amazon books, they keep charging more an keep delaying shipments.

Date of experience: September 12, 2021

Thumbnail of user kellys1428
Virginia
1 review
0 helpful votes
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January 9th, 2022
Verified purchase

Easy to use website from searching, gaining specific information, and ordering.

Reason I chose this business:

My other go to did not have my selection in stock.

Date of experience: January 9, 2022

Thumbnail of user cynthias1986
Maine
1 review
0 helpful votes
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July 24th, 2022
Verified purchase

Shipping cost is high. Also do not have a book i am looking for.

Reason I chose this business:

E-mail advert.

Date of experience: June 24, 2022

Thumbnail of user tammyg447
New Jersey
1 review
0 helpful votes
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January 9th, 2022
Verified purchase

Thanks for allowing me to purchase an epic book at a great price!

Reason I chose this business:

Best price on the used book I was looking for.

Date of experience: January 9, 2022

Thumbnail of user alibrisq
Maine
1 review
0 helpful votes
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December 18th, 2020
Verified purchase

Thank you page takes a while to load, but found what I wanted

Reason I chose this business:

Recommended by trusted friend

Date of experience: December 18, 2020

Thumbnail of user guyh86
Canada
1 review
0 helpful votes
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January 10th, 2022
Verified purchase
• Updated review

Clear, concise, easy and great search engine I love Alibris!

Reason I chose this business:

Used for years!

Date of experience: January 10, 2022

Once again the coupon codes failed to be used
December 17th, 2021
Verified purchase
• Previous review

Date of experience: November 17, 2021

Quick and easy!
February 20th, 2021
Verified purchase
• Previous review

Date of experience: February 20, 2021

Thumbnail of user richardc3900
Virginia
1 review
0 helpful votes
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January 13th, 2023
Verified purchase

Too many trackers, and a pain going to cart after saving something fires later

Reason I chose this business:

I’ve used you in the past, and you have good prices

Date of experience: December 14, 2022

Thumbnail of user brucet349
California
1 review
0 helpful votes
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July 24th, 2022
Verified purchase
Reason I chose this business:

Google search found it at very reasonable price.

Date of experience: June 24, 2022

Thumbnail of user danield1561
New York
2 reviews
0 helpful votes
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June 24th, 2022
Verified purchase
• Updated review
Reason I chose this business:

Looking for hard to find book

Date of experience: June 24, 2022

Always satisfied!
March 28th, 2022
Verified purchase
• Previous review
Reason I chose this business:

Hard to find book!

Date of experience: March 28, 2022

Thumbnail of user amberz2
Oregon
2 reviews
0 helpful votes
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December 17th, 2022
Verified purchase

Great deals! I prefer to buy from booksellers and not Amazon

Date of experience: December 17, 2022

Thumbnail of user robertg3105
Minnesota
1 review
0 helpful votes
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January 9th, 2022
Verified purchase

Have been buying books from alibris for years will continue doing so nuff said

Date of experience: January 9, 2022

Thumbnail of user pylypr
Florida
1 review
0 helpful votes
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August 4th, 2021
Verified purchase

Everything seems to be working well. The checkout process was without any issues.

Reason I chose this business:

Availability of specific material.

Date of experience: August 4, 2021

Thumbnail of user robertl4124
New York
1 review
0 helpful votes
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December 17th, 2022
Verified purchase

Hard to find classic books available at an affordable price

Reason I chose this business:

Hard to find classic books at an affordable

Date of experience: December 17, 2022

Thumbnail of user deborahd1517
California
1 review
0 helpful votes
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February 8th, 2022
Verified purchase

Said eligible for free shipping but that's not how it was processed

Reason I chose this business:

Low price result when googled title.

Date of experience: January 9, 2022

Thumbnail of user tamarak158
Oregon
1 review
0 helpful votes
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January 8th, 2022
Verified purchase

It was wonderful, we appreciate that you have a guest check out option.

Reason I chose this business:

Had a rare copy of an out of print book

Date of experience: January 8, 2022

Thumbnail of user jamess7474
Oregon
1 review
0 helpful votes
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December 14th, 2022
Verified purchase

A very easy site to use & checkout on. I would recommend it whole heartedly.

Reason I chose this business:

Saw it on Google.

Date of experience: December 14, 2022

Thumbnail of user maryg2408
California
1 review
0 helpful votes
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January 8th, 2022
Verified purchase

Great prices and always have the books that I want to order.

Date of experience: January 8, 2022

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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