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    Alibris

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Alibris

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Overview

Alibris has a rating of 4.7 stars from 90,207 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    529
  • Value
    5881
  • Shipping
    5872
  • Quality
    5870

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93.2%
Positive
18,524
Neutral
803
Negative
551
View ratings trends
30
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How would you rate Alibris?
Top Positive Review

“Very impressed w/ orderly arrangement of products for...”

Cate Z.
9/16/21

Very impressed w/ orderly arrangement of products for sale, e.g., music, books, movie, etc. Makes sense! Also, the choice of sellers is easy to understand & navigate--I contacted one book seller Solr by email to find out if the used book they were selling was highly dusty (allergies) & they emailed back w/ details & evident concern. Alibris is now my "go-to" source for great prices, selection & quality of sale. Thanks for doing a great job!

Date of experience: 9/16/21
See positive reviews
Top Critical Review

“Very Difficult to change shipping address”

Stephen I.
5/17/21

Very Difficult to change shipping address. Had to quit internet browser and log back in again. Shipping choices limited. I know from past purchase that independent sellers can take their sweet time shipping items and often do. Why does alibris appear to charge at 1st class parcel rates and deliver at slower and cheaper media mail rate? Delivery window excessively wide.

Date of experience: 4/17/21
See critical reviews

Reviews (90,207)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1087) web site (334) use site (204) credit card (484) billing address (196) coupon code (234) shopping cart (173) email address (78)
Thumbnail of user marissaf106
Ohio
1 review
0 helpful votes
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November 1st, 2024
Verified purchase

Goooooooooooooooooooooooooooooooooooooooooooooooooooooooooood

Value
Shipping
Quality

Date of experience: October 22, 2024

Thumbnail of user majdien
New York
1 review
0 helpful votes
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October 13th, 2024
Verified purchase

Jeidjeiehduduidieidjdhdhdbdhjdididijdjdjdieiririrj

Value
Shipping
Quality

Date of experience: October 3, 2024

Thumbnail of user barbarav476
Minnesota
1 review
0 helpful votes
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October 9th, 2024
Verified purchase
• Updated review

Bingo! Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Date of experience: September 29, 2024

Great service!
June 1st, 2024
Verified purchase
• Previous review

Great service! Speedy!
XXXXXXXXXXXXXXXOOOOOOOOOOOOOOOOOOOOO

Reason I chose this business:

Have for years.

Date of experience: May 22, 2024

Wish you had a way of handling gift books
April 23rd, 2024
Verified purchase
• Previous review

Wish you had a way of handling gift books.
Wish you would automatically return my name and address on the account as main purchaser.

Date of experience: April 13, 2024

Always Alibris
January 9th, 2024
Verified purchase
• Previous review

Date of experience: January 9, 2024

I want to easily delete addresses when people move
January 4th, 2024
Verified purchase
• Previous review

I want to easily delete addresses when people move. So only a 4 star. Usually a 5.

Date of experience: January 4, 2024

Love how you handle addresses for gifting!
December 13th, 2023
Verified purchase
• Previous review

Date of experience: December 13, 2023

I already contacted you about account holder info not...
October 30th, 2023
Verified purchase
• Previous review

I already contacted you about account holder info not held as default. Updating credit card uses last gift book sent address instead of mine. Clicking address same as billing address creates ambiguity.

Reason I chose this business:

I've bought a thousand books from you

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: September 30, 2023

Excellent as always
August 1st, 2023
Verified purchase
• Previous review

Excellent as always - for years now!

Reason I chose this business:

Why would I go elsewhere?

Date of experience: August 1, 2023

Wanted to change address to add c/o
July 29th, 2023
Verified purchase
• Previous review

Wanted to change address to add c/o --- gave up!

Date of experience: July 29, 2023

Delighted!
July 20th, 2023
Verified purchase
• Previous review
Reason I chose this business:

There is no other!

Date of experience: July 20, 2023

Kudos ++++++
July 20th, 2023
Verified purchase
• Previous review
Reason I chose this business:

My one and only!

Date of experience: July 20, 2023

Bingo!
July 20th, 2023
Verified purchase
• Previous review

Bingo! ++++++++

Date of experience: July 20, 2023

It is hard to figure out how to keep my default address:...
August 3rd, 2023
Verified purchase
• Previous review

It is hard to figure out how to keep my default address: my own. How about being able to designate it? That would be super!

Reason I chose this business:

Always do. No reason to ever look elsewhere.

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: July 4, 2023

Had to put in new address twice
June 21st, 2023
Verified purchase
• Previous review

Had to put in new address twice. When I told it "no changes" it wanted "proceed to checkout"

Date of experience: June 21, 2023

Wish you could do ebook giftswanted to know translator
May 23rd, 2023
Verified purchase
• Previous review

Wish you could do ebook gifts
Wanted to know translator - not shown

Reason I chose this business:

I always choose Alibris

Date of experience: May 23, 2023

It's more important that I get the book to someone...
February 5th, 2023
Verified purchase
• Previous review

It's more important that I get the book to someone FAST. Thanks.

Date of experience: February 5, 2023

Could not execute on my phone
January 26th, 2023
Verified purchase
• Previous review

Could not execute on my phone. Address to send would not accept.

Reason I chose this business:

Same as always

Date of experience: January 26, 2023

A plus!
December 9th, 2022
Verified purchase
• Previous review
Reason I chose this business:

Always do. For many years.

Date of experience: December 9, 2022

Excellent as ithas been for year
September 18th, 2022
Verified purchase
• Previous review

Date of experience: September 18, 2022

Already emailed you about itcredit card edit was the...
September 8th, 2022
Verified purchase
• Previous review

Already emailed you about it
Credit card edit was the snag

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: August 9, 2022

So glad you exist!
July 9th, 2022
Verified purchase
• Previous review
Reason I chose this business:

Repeat what works

Date of experience: July 9, 2022

This book did not come up under Bill McKibben yet
May 31st, 2022
Verified purchase
• Previous review
Reason I chose this business:

Have for years

Date of experience: May 31, 2022

I thought "no change needed" was to I would proof read...
May 5th, 2022
Verified purchase
• Previous review

I thought "no change needed" was to I would proof read the address. I had to do it all over again.

Reason I chose this business:

Have for years

Date of experience: May 5, 2022

Love what you do!
February 13th, 2022
Verified purchase
• Previous review
Reason I chose this business:

Have for years.

Date of experience: February 13, 2022

Getting 2 from same bookstore should mean less postage
January 14th, 2022
Verified purchase
• Previous review

Date of experience: January 14, 2022

As always
September 20th, 2021
Verified purchase
• Previous review

As always - my booksellers!

Date of experience: September 20, 2021

Wish it would do better at leaving my address in the...
March 11th, 2021
Verified purchase
• Previous review

Wish it would do better at leaving my address in the shipping box.

Reason I chose this business:

Love reusing books!

Date of experience: March 11, 2021

Thumbnail of user jimp1882
Illinois
1 review
0 helpful votes
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October 27th, 2024
Verified purchase

**************890*********************899...

Value
Shipping
Quality

Date of experience: October 17, 2024

Thumbnail of user ruthn890
Maryland
1 review
0 helpful votes
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October 17th, 2024
Verified purchase

Fine. Iueadhhjjjnnnnjmmmjgddsdhjjjjjnnnnnnnnnnnnnnn

Reason I chose this business:

You had the book I wanted.

Date of experience: October 7, 2024

Thumbnail of user michaelb13040
Utah
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

Nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn/a

Reason I chose this business:

Internet search

Value
Shipping
Quality

Date of experience: October 9, 2024

Thumbnail of user catherinel1919
Virginia
1 review
0 helpful votes
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November 8th, 2024
Verified purchase

Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Reason I chose this business:

Cheaper than Amazon and thrift books

Value
Shipping
Quality

Date of experience: October 29, 2024

Thumbnail of user whitneys344
Texas
1 review
0 helpful votes
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November 16th, 2024
Verified purchase

N/a ccccccccccccccccccccccccccccccccccccccccccccccc

Value
Shipping
Quality

Date of experience: November 6, 2024

Thumbnail of user christianw1178
Texas
1 review
0 helpful votes
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November 15th, 2024
Verified purchase

Nannnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn

Value
Shipping
Quality

Date of experience: November 5, 2024

Thumbnail of user ralpha942
Colorado
1 review
0 helpful votes
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November 20th, 2024
Verified purchase

Fast and efficient. Fast and efficient. Fast and efficient.

Reason I chose this business:

Looking for particular book

Date of experience: November 10, 2024

Thumbnail of user juanr1382
California
1 review
0 helpful votes
  • Send Message
September 20th, 2024
Verified purchase

Yyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy

Value
Shipping
Quality

Date of experience: September 10, 2024

Thumbnail of user mikel2736
Texas
1 review
0 helpful votes
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September 19th, 2024
Verified purchase

Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Reason I chose this business:

Past experience & price.

Date of experience: September 9, 2024

Thumbnail of user carolynr1345
Oklahoma
1 review
0 helpful votes
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October 28th, 2024
Verified purchase

*******000*******000*******000*******000*******0000

Value
Shipping
Quality

Date of experience: October 18, 2024

Thumbnail of user barbarak844
Illinois
1 review
0 helpful votes
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March 4th, 2021
Verified purchase

So far, it has been fine.
The book is described as in very good condition.
That will be the true test.

Reason I chose this business:

Have ordered previously from Alibris

Date of experience: March 4, 2021

Thumbnail of user abeb53
California
1 review
0 helpful votes
  • Send Message
September 11th, 2024
Verified purchase

Great. Xxxxxxxxjsjdjdjiofuhsdiufvgieugcnincugnfcnfgnicunginqug

Reason I chose this business:

It had the book.

Value
Shipping
Quality

Date of experience: September 1, 2024

Thumbnail of user sophiar400
Texas
1 review
0 helpful votes
  • Send Message
September 7th, 2024
Verified purchase

Jjhhhhtfchjdidudbdnsksycyxbxndjdxuhxbdndkduxgddbdn

Value
Shipping
Quality

Date of experience: August 28, 2024

Thumbnail of user emmaleeb7
Washington
1 review
0 helpful votes
  • Send Message
September 6th, 2024
Verified purchase

Hhdjfjfjfjfjfjfjfjfjjffjfjfjhsjsjsjsjsjsjshdhdhshdhdhdh

Value
Shipping
Quality

Date of experience: August 27, 2024

Thumbnail of user williamm6574
New Jersey
1 review
0 helpful votes
  • Send Message
August 2nd, 2024
Verified purchase

Lllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllll

Value
Shipping
Quality

Date of experience: July 23, 2024

Thumbnail of user jeffreyl1629
New York
1 review
0 helpful votes
  • Send Message
September 7th, 2024
Verified purchase

Good x̌xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxcxxxcxxxxxxxxxxxxxxxxxxxxxxcccccc

Value
Shipping
Quality

Date of experience: August 28, 2024

Thumbnail of user moisesv21
Florida
1 review
0 helpful votes
  • Send Message
July 4th, 2022

Que porquería de libro. La Sra, Browning copió de otros libros la información y eso es plagio, robo de información. Con la excepción de Tony Buzan ella no dio credito de donde saco la informacion. No pude sacar ningun provecho porque lo que escribio ya la habia leido en otros libros. Para rellenar el libro y se viera con abundantes paginas, lo escribio con letras grandes y a doble espacio. Mi deseo era terminarlo de leer rápido pero no encontraba la motivacion. Antes de llegar a la pagina 40 me di cuenta que habia tomado una mala decicion en obtener el libro. A aveces me sentia molesto por haberlo comprado. En realidad parece un panfleto mas que un libro, yo no la recomiendo. Quiciera devolverlo pero no hay opcion para hacerlo.

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: June 4, 2022

Thumbnail of user mybusinessn
Alabama
1 review
0 helpful votes
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September 4th, 2024
Verified purchase

Nanananananananananananananananananananananananana

Value
Shipping
Quality

Date of experience: August 25, 2024

Thumbnail of user chandond
Oklahoma
1 review
0 helpful votes
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September 3rd, 2024
Verified purchase

Gjohigififigigigigigigigigigighogohi g ydyfufufifififj

Value
Shipping
Quality

Date of experience: August 24, 2024

Thumbnail of user williamh5801
California
1 review
0 helpful votes
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September 2nd, 2024
Verified purchase

Easy and efficient! Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Reason I chose this business:

Good distributor of used books

Date of experience: August 23, 2024

Thumbnail of user rs946
Illinois
1 review
0 helpful votes
  • Send Message
September 1st, 2024
Verified purchase

Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Value
Shipping
Quality

Date of experience: August 22, 2024

Thumbnail of user abdulrahmana293
Texas
1 review
0 helpful votes
  • Send Message
August 29th, 2024
Verified purchase

Greaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaat

Value
Shipping
Quality

Date of experience: August 19, 2024

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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