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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 90,972 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    560
  • Value
    6291
  • Shipping
    6282
  • Quality
    6279

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93.2%
Positive
18,479
Neutral
800
Negative
548
View ratings trends
30
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How would you rate Alibris?
Top Positive Review

“Very impressed w/ orderly arrangement of products for...”

Cate Z.
9/16/21

Very impressed w/ orderly arrangement of products for sale, e.g., music, books, movie, etc. Makes sense! Also, the choice of sellers is easy to understand & navigate--I contacted one book seller Solr by email to find out if the used book they were selling was highly dusty (allergies) & they emailed back w/ details & evident concern. Alibris is now my "go-to" source for great prices, selection & quality of sale. Thanks for doing a great job!

Date of experience: 9/16/21
See positive reviews
Top Critical Review

“Very Difficult to change shipping address”

Stephen I.
5/17/21

Very Difficult to change shipping address. Had to quit internet browser and log back in again. Shipping choices limited. I know from past purchase that independent sellers can take their sweet time shipping items and often do. Why does alibris appear to charge at 1st class parcel rates and deliver at slower and cheaper media mail rate? Delivery window excessively wide.

Date of experience: 4/17/21
See critical reviews

Reviews (90,972)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1094) web site (338) use site (204) credit card (486) billing address (199) coupon code (235) shopping cart (173) email address (79)
Thumbnail of user shanev39
Germany
1 review
0 helpful votes
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March 14th, 2021
Verified purchase

-

Date of experience: March 14, 2021

Thumbnail of user richt89
Pennsylvania
1 review
0 helpful votes
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December 26th, 2021
Verified purchase

...

Date of experience: December 26, 2021

Thumbnail of user dennish716
Kansas
1 review
0 helpful votes
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December 25th, 2021
Verified purchase

...

Date of experience: December 25, 2021

Thumbnail of user peterh1643
South Carolina
1 review
0 helpful votes
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December 22nd, 2021
Verified purchase

Date of experience: December 22, 2021

Thumbnail of user colettec35
Canada
1 review
0 helpful votes
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February 9th, 2021
Verified purchase
Reason I chose this business:

Alibris had all the (older) titles I was looking for at much better prices.

Date of experience: February 9, 2021

Thumbnail of user davidr5104
District of Columbia
1 review
0 helpful votes
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August 23rd, 2022
Verified purchase

Date of experience: August 23, 2022

Thumbnail of user christinet827
Pennsylvania
2 reviews
0 helpful votes
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September 9th, 2021
Verified purchase

Date of experience: September 9, 2021

Thumbnail of user tanyaw169
Indiana
1 review
0 helpful votes
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January 29th, 2021
Verified purchase

.

Reason I chose this business:

Same price or cheaper than Amazon.

Date of experience: January 29, 2021

Thumbnail of user michaely432
Florida
1 review
0 helpful votes
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February 3rd, 2021
Verified purchase

.

Reason I chose this business:

I ditched amazon because of their censorship

Date of experience: February 3, 2021

Thumbnail of user kennys102
Oklahoma
1 review
0 helpful votes
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February 5th, 2021
Verified purchase

.

Date of experience: February 5, 2021

Thumbnail of user cynthiad704
California
1 review
0 helpful votes
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February 5th, 2021
Verified purchase

Date of experience: February 5, 2021

Thumbnail of user renef60
Sri Lanka
3 reviews
0 helpful votes
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September 12th, 2021
Verified purchase

Fantastic guidance and simple procedures...

Reason I chose this business:

Thru ISBNS.net

Date of experience: September 12, 2021

Thumbnail of user heshamn2
Saudi Arabia
1 review
0 helpful votes
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August 29th, 2024
Verified purchase

Okokokokokokokokokokokokooooikooooioooooiooooooooo

Ok

Service
Value
Shipping
Quality

Date of experience: August 19, 2024

Thumbnail of user abdulrahmana293
Texas
1 review
0 helpful votes
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August 29th, 2024
Verified purchase

Greaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaat

Value
Shipping
Quality

Date of experience: August 19, 2024

Thumbnail of user frankj1071
Virginia
1 review
0 helpful votes
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August 27th, 2024
Verified purchase

Kkkllllllllllllllllsssssssssssssssssssssssssssskkkkkkkkkkkkkkkkkkkkwwwwwwwwwwwwwwwwwwww

Value
Shipping
Quality

Date of experience: August 17, 2024

Thumbnail of user hj131
Florida
1 review
0 helpful votes
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August 25th, 2024
Verified purchase

Nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn

Value
Shipping
Quality

Date of experience: August 15, 2024

Thumbnail of user deborahw1835
Colorado
2 reviews
0 helpful votes
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September 12th, 2024
Verified purchase
• Updated review

Easy, peasy. AÀAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA

Date of experience: September 2, 2024

Easy as always
July 22nd, 2023
Verified purchase
• Previous review

Date of experience: July 22, 2023

Easy, peasy
May 8th, 2022
Verified purchase
• Previous review
Reason I chose this business:

Inexpensive

Date of experience: May 8, 2022

A to t bit hard to change shipping address
April 23rd, 2022
Verified purchase
• Previous review

Date of experience: April 23, 2022

Thumbnail of user williamm6574
New Jersey
1 review
0 helpful votes
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August 2nd, 2024
Verified purchase

Lllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllll

Value
Shipping
Quality

Date of experience: July 23, 2024

Thumbnail of user enriqueu7
Mexico
1 review
0 helpful votes
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January 10th, 2022
Verified purchase

Mi experiencia con ALIBRIS es buena. Gracias.

Reason I chose this business:

Alibris tiene gran cantidad y variedad de libros.

Date of experience: January 10, 2022

Thumbnail of user thomasl1479
Thomas L.
Virginia
1 review
0 helpful votes
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August 21st, 2024
Verified purchase

Foufoyditsiydoyxoyxoyxkyxitzitzjtzitzktxkydktditdg

Value
Shipping
Quality

Date of experience: August 11, 2024

Thumbnail of user joane507
North Carolina
1 review
0 helpful votes
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August 20th, 2024
Verified purchase

Aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa

Value
Shipping
Quality

Date of experience: August 10, 2024

Thumbnail of user eliezert11
Puerto Rico
1 review
0 helpful votes
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August 19th, 2024
Verified purchase

Very good. Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx.

Reason I chose this business:

Always choose alibris.

Date of experience: August 9, 2024

Thumbnail of user jayk644
California
1 review
0 helpful votes
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August 18th, 2024
Verified purchase
• Updated review

...mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm

Reason I chose this business:

I'm too lazy to use the library.

Value
Shipping
Quality

Date of experience: August 8, 2024

Quick and easy
January 18th, 2022
Verified purchase
• Previous review

Date of experience: January 18, 2022

I'm very happy with ALIBRIS.COM
September 7th, 2021
Verified purchase
• Previous review

Date of experience: September 7, 2021

Thumbnail of user waded126
Texas
1 review
0 helpful votes
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January 6th, 2025
Verified purchase

Alibris will list e.g. Goodwill/ Dallas/ Los Angeles/ Seattle/ Baltimore, etc. One chooses the nearest city, hoping to receive for a certain date. That item ships from another faraway location, the shipping label printed at a completely different location.
Extremely pleased with the product but timing was a factor and "Goodwill: City nearby" option indicated a choice of location, while "Dallas" shipped from Los Angeles, label first printed in Ohio.

Reason I chose this business:

Quality and Price. Thanks.

Value
Shipping
Quality

Date of experience: December 27, 2024

Thumbnail of user gavina105
Missouri
1 review
0 helpful votes
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January 3rd, 2025
Verified purchase

I did not mind the products coming a bit late due to Thanksgiving but the box was way too big for
1: number of products
2: total lack of paper or plastic filler

No one likes damaged covers on a new book.

Reason I chose this business:

Normally, they do a good job

Value
Shipping
Quality

Date of experience: December 24, 2024

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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