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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 90,972 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    560
  • Value
    6291
  • Shipping
    6282
  • Quality
    6279

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93.2%
Positive
18,479
Neutral
800
Negative
548
View ratings trends
30
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How would you rate Alibris?
Top Positive Review

“Very impressed w/ orderly arrangement of products for...”

Cate Z.
9/16/21

Very impressed w/ orderly arrangement of products for sale, e.g., music, books, movie, etc. Makes sense! Also, the choice of sellers is easy to understand & navigate--I contacted one book seller Solr by email to find out if the used book they were selling was highly dusty (allergies) & they emailed back w/ details & evident concern. Alibris is now my "go-to" source for great prices, selection & quality of sale. Thanks for doing a great job!

Date of experience: 9/16/21
See positive reviews
Top Critical Review

“Very Difficult to change shipping address”

Stephen I.
5/17/21

Very Difficult to change shipping address. Had to quit internet browser and log back in again. Shipping choices limited. I know from past purchase that independent sellers can take their sweet time shipping items and often do. Why does alibris appear to charge at 1st class parcel rates and deliver at slower and cheaper media mail rate? Delivery window excessively wide.

Date of experience: 4/17/21
See critical reviews

Reviews (90,972)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1094) web site (338) use site (204) credit card (486) billing address (199) coupon code (235) shopping cart (173) email address (79)
Thumbnail of user jordanc771
Iowa
1 review
0 helpful votes
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August 17th, 2024
Verified purchase

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Value
Shipping
Quality

Date of experience: August 7, 2024

Thumbnail of user christopherl988
Massachusetts
2 reviews
0 helpful votes
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January 6th, 2025
Verified purchase
• Updated review

I am constantly adding and building up a comic book collection of my own. Thank you for selling an item that is brand spanking new and clean! I promise to take great care of this book. Trust me, no page will go unread! Thank you!

Reason I chose this business:

High quality, decent priced

Value
Shipping
Quality

Date of experience: December 27, 2024

Thank you for classic comics
August 5th, 2024
Verified purchase
• Previous review

Totally open to new places that sell comic books of the liking. Constantly looking to grow the collection!

Reason I chose this business:

Wanted a comic book for an affordable price

Value
Shipping
Quality

Date of experience: July 26, 2024

Thumbnail of user haroldp252
California
1 review
0 helpful votes
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December 6th, 2024
Verified purchase
• Updated review

Excellent service! I love shopping in this web site. I've always had a very good opportunity to get good books. I highly recommend it. Additionally, there are many different options and I can pick the bet one.

Reason I chose this business:

It is simply the best!

Value
Shipping
Quality

Date of experience: December 20, 2024

This was easy and efficient
June 18th, 2024
Verified purchase
• Previous review

This was easy and efficient. I am always happy when receiving books from Alibris.

Reason I chose this business:

It has the best prices.

Date of experience: June 8, 2024

This is the best place to purchase your used or new...
June 5th, 2024
Verified purchase
• Previous review

This is the best place to purchase your used or new books. I have used it for years and it is the best.

Reason I chose this business:

I am convinced it is the most affordable store.

Date of experience: May 26, 2024

Excellent service and I am happy about using this company...
June 4th, 2024
Verified purchase
• Previous review

Excellent service and I am happy about using this company for purchasing books of all kinds.

Reason I chose this business:

It's the best

Date of experience: May 25, 2024

Excellent service and price
April 10th, 2024
Verified purchase
• Previous review
Reason I chose this business:

The best service.

Date of experience: March 31, 2024

Good service
November 20th, 2022
Verified purchase
• Previous review

Date of experience: November 20, 2022

Thumbnail of user jamesw9997
Illinois
1 review
0 helpful votes
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January 7th, 2025
Verified purchase

My recent Alibris ordering experience went very well. There was a good selection of the titles I was looking for, prices were reasonable, and shipping speed, especially during the Holiday rush period was very good. All but 1 item made it to me by Christmas, and the last one was a day later. Books arrived well-packed and in good shape.

Reason I chose this business:

Previous satisfactory experiences with them.

Value
Shipping
Quality

Date of experience: December 28, 2024

Thumbnail of user dawnb2292
Texas
1 review
0 helpful votes
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January 5th, 2025
Verified purchase

Alibris connects to small book stores across the country. This made finding an out of print title that was a gift for a family member so much easier. They were delighted to receive it! The quality was as described and the price was extremely reasonable.

Reason I chose this business:

Alibris is an excellent resource for locating books from independent booksellers. The website is easy to navigate and there are always a wide variety of options

Value
Shipping
Quality

Date of experience: December 26, 2024

Thumbnail of user kleatusm
Oregon
1 review
0 helpful votes
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August 16th, 2024
Verified purchase

Agggggggggggggggggggggggggggggggggggggggggggggggggg

Value
Shipping
Quality

Date of experience: August 6, 2024

Thumbnail of user cassiew386
Wisconsin
1 review
0 helpful votes
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December 28th, 2024
Verified purchase

I found the book I was looking for. Other sites didn't have it, or were asking a much higher price. This site is easy to navigate. Books are described clearly. Simple process to place order. Thank you.

Date of experience: December 18, 2024

Thumbnail of user neilm978
Italy
1 review
0 helpful votes
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January 8th, 2025
Verified purchase

I love Alibris. I just wish you were an actual physical location that I could walk into.
That said, my ordering experience was fine and easy.
The one frustration I have is when I knowingly ordered from Half Price Books in Dallas, via Alibris, I was charged separate shipping charges. Thankfully, everything got to me on time and I was able to do my own shipping of things to where they needed to go.

Reason I chose this business:

I was introduced to Alibris many years ago and have used Alibris, rather than another ordering service, to order books and dvds whenever I was unable to find things in a physical store.
Alibris is great!

Value
Shipping
Quality

Date of experience: December 29, 2024

Thumbnail of user mindyp162
New York
1 review
0 helpful votes
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December 31st, 2024
Verified purchase

It was easy to find what I was looking for and I appreciate the money saving option during check out. By selecting all items come from the same place i was able to save on shipping costs. That's always a bonus when u live in Alaska.

Date of experience: December 21, 2024

Thumbnail of user carlal531
Kansas
1 review
0 helpful votes
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January 6th, 2025
Verified purchase

Easy to filter results to get the book I want! In all the years I've been shopping here, I've only been disappointed once - and that was because the book had lived in a house with smokers. Not your fault. It is, however, easy to spend way too much time on the site, finding more things I want to read but have no more room on my bookshelves for.

Reason I chose this business:

Trying to order LESS from Amazon... and my local indie needed to charge me full hardcover price.

Date of experience: December 27, 2024

Thumbnail of user kathye886
Texas
1 review
0 helpful votes
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December 26th, 2024
Verified purchase

I always check with Alibris books to see if they carry a book that's on my reading list. They usually have what I'm looking for at a great price. Their books arrive without highlights, no underlining or margin notes which can be very distracting.

Reason I chose this business:

Great source of used books!

Value
Shipping
Quality

Date of experience: December 16, 2024

Thumbnail of user conniew1145
New York
1 review
0 helpful votes
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January 5th, 2025
Verified purchase

Excellent! My husband's treasured old book became "chewing material" for our young dog!
He was so sad that he'd lost his book. I thought about checking on Alibris right away - thinking that he'd be happy again before long. I was right! Thank you!

Reason I chose this business:

I've used it in the past and always knew it was out there! Alibris has the ability to find books that most people think are gone forever.

Date of experience: December 26, 2024

Thumbnail of user hopej115
California
1 review
0 helpful votes
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December 26th, 2024
Verified purchase

Not only do my books always arrive in a timely fashion for a great value, they are often in better condition than described. Most recently I ordered a popular vintage hardcover cookbook for $19 & it just happened to be from the library of Cary Grant- steal of a deal :)

Reason I chose this business:

Value, selection

Value
Shipping
Quality

Date of experience: December 16, 2024

Thumbnail of user lisetteh29
Nevada
1 review
0 helpful votes
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December 26th, 2024
Verified purchase

Been using ALibris for decades. You are able to go back and see the books you have read, or where you left off on a series. Very pleased this company and want to support non Amazon sellers when I can.

Reason I chose this business:

Used you forever

Date of experience: December 16, 2024

Thumbnail of user paoloc91
Louisiana
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

Greatzbshsbevehsusbebejieieusgehejsusgsbehejsushebebehe

Value
Shipping
Quality

Date of experience: August 4, 2024

Thumbnail of user theresas1434
California
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

XXxxxxXxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Value
Shipping
Quality

Date of experience: August 4, 2024

Thumbnail of user non1250
Virginia
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

Aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaagggggggggggggggggggggggggg

Value
Shipping
Quality

Date of experience: August 4, 2024

Thumbnail of user robertd5759
Oregon
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

Abcdefghijklmnopqrstuvwxyz Abcdefghijklmnopqrstuvwxyz

Value
Shipping
Quality

Date of experience: August 4, 2024

Thumbnail of user sarah1935
Wisconsin
1 review
0 helpful votes
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January 4th, 2025
Verified purchase

Shipping is slower from the alibis warehouse but if you have the time and want to save on shipping it's a nice option. Private sellers were fast for my Christmas order, but everything arrived on time and in condition expected or better

Reason I chose this business:

Order from in the past, no local bookstores in my area

Value
Shipping
Quality

Date of experience: December 25, 2024

Thumbnail of user kyleq583
North Carolina
1 review
0 helpful votes
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December 13th, 2024
Verified purchase

Only suggestion is packaging: the root children book was in bubble envelope and delivered to mailbox. It got slightly dinged, but still in good enough shape to give a toddler who will do far worse the first week of handling.

Reason I chose this business:

I think I used you before

Value
Shipping
Quality

Date of experience: December 27, 2024

Thumbnail of user monicam1975
Delaware
1 review
0 helpful votes
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December 30th, 2024
Verified purchase
• Updated review

The prices were lower when comparing to other used book sites! However it took longer than I anticipated for my other to ship. Contacting a live customer service rep was impossible. After several emails over a few days I received a response. Soon after my items shipped.

Would be nice to be able to speak with a person or at least receive a prompt email that you can tell isn't auto generated

Reason I chose this business:

Better pricing.

Service
Value
Shipping
Quality

Date of experience: December 20, 2024

The prices were lower when comparing to other used...
December 9th, 2024
Verified purchase
• Previous review

The prices were lower when comparing to other used book sites!

Reason I chose this business:

Better pricing.

Date of experience: November 29, 2024

Thumbnail of user terrym3202
Ohio
1 review
0 helpful votes
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January 1st, 2025
Verified purchase

I ordered a double CD of Harry Chapin's first two albums, but one of the CDs was missing. This the first time in 25 years that Alibris has disappointed me so badly. I have not heard anything about my request for a refund.

I have not received a response, and I remain unsatisfied.

Reason I chose this business:

I am a long-time Alibris customer, and I loath Amazon.

Service
Value
Shipping
Quality

Date of experience: December 22, 2024

Thumbnail of user johnnied119
Texas
1 review
0 helpful votes
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December 23rd, 2024
Verified purchase
• Updated review

I really appreciate the option of purchasing a used book - could not afford a new one. We are currently utilizing this book in my church's Bible Study. The ordering process is fast & efficient. Thanks. Johnnie Dunn

Reason I chose this business:

I can always find what I’m looking for.
Great prices!

Date of experience: December 13, 2024

My budget does not allow me to purchase the "'New" books that are used for Bible Study at my church.
January 2nd, 2025
Verified purchase
• Previous review

I am so glad that I have an alternative to purchase Used Books. I can't afford the New Ones. My relationship with God is of the utmost importance to me. Being able to buy the books that are utilized in my Bible Study Class helps me to obtain the maximum amount of spiritual knowledge & growth. Thanks So Much.

Reason I chose this business:

Great Prices

Value
Shipping
Quality

Date of experience: January 2, 2025

Thumbnail of user owend153
Australia
1 review
0 helpful votes
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December 24th, 2024
Verified purchase

Alibris has connections to sellers of all kinds of books across the world and I found a book that I had not seen in about 45 years. It was expensive but that is understandable for something that only had a limited number of copies printed. The seller was helpful in answering my questions and sent it off promptly when I ordered it. Shipping (international) was by well known US carrier but took rather longer than expected (over 2 weeks).

Reason I chose this business:

Found what I was looking for!

Value
Shipping
Quality

Date of experience: December 14, 2024

Thumbnail of user deborahb5099
Ohio
1 review
0 helpful votes
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January 4th, 2025
Verified purchase

My favorite place to find old books. I've been ordering books from Alibris for years and it's my go to when I want to find an old out of print book. There have only been two books that I haven't found yet, but no doubt some day I'll find them on Alibris. Love this site and will continue to use it!

Reason I chose this business:

I found it while looking for an old book on the internet. It’s easy to find all of the locations and prices of the books you’re looking for. I also like that each vendor/bookstore have a star rating. Shipping times are accurate.

Value
Shipping
Quality

Date of experience: December 25, 2024

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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