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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 91,277 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    573
  • Value
    6445
  • Shipping
    6436
  • Quality
    6433

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93.2%
Positive
18,408
Neutral
804
Negative
541
View ratings trends
30
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How would you rate Alibris?

Reviews (91,277)

Rating

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Other

Reviews that mention popular keywords

shopping experience (1097) web site (343) use site (205) credit card (486) billing address (200) coupon code (235) shopping cart (175) email address (79)
Thumbnail of user marshav92
Arkansas
1 review
0 helpful votes
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December 29th, 2024
Verified purchase

Good! Just waiting on the book now. I think the person I am purchasing this book for is really going to love it. I kept looking online trying to find this book and most companies charged way too much. I found your company to be one I could buy the book way cheaper.

Reason I chose this business:

Had book I needed for Christmas Gift at reasonable price.

Value
Shipping
Quality

Date of experience: January 10, 2025

Thumbnail of user briand4305
GB
1 review
0 helpful votes
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December 24th, 2024
Verified purchase

Always able to find a book that I want and at a price I can afford to pay. Pleased with the follow up on a tardy book - but it was the fault of 'The Christmas.' And Thrift Books delivered as they always have.

Value
Shipping
Quality

Date of experience: January 9, 2025

Thumbnail of user seungjinh
KR
1 review
0 helpful votes
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December 31st, 2024
Verified purchase

This may be the first time that I am ordering from Alibris, but I can foresee myself making enormous amounts of orders in the near future! Thank you!

Sincerely,

SJ

Reason I chose this business:

Alibris had the best price for a book that I was searching for that is in a "very good" or "good" condition.

Value
Shipping
Quality

Date of experience: January 14, 2025

Thumbnail of user christinem4741
Indiana
1 review
0 helpful votes
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January 13th, 2025
Verified purchase

Looking for a specific cd as a christmas present, I found what I needed at a great price. Loved that the company had a huge selection of and everything! Arrived on time with no issues. Definitely will be using again

Reason I chose this business:

Found what I needed

Value
Shipping
Quality

Date of experience: January 3, 2025

Thumbnail of user alisam211
Montana
1 review
0 helpful votes
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January 10th, 2025
Verified purchase

Prices are low - even with shipping costs, I can usually get used books in decent condition that cost less than brand new. I like the website feature that tells you about lower priced options before you checkout.

Reason I chose this business:

I can usually find what I'm looking for through them.

Value
Shipping
Quality

Date of experience: December 31, 2024

Thumbnail of user ronaldg1965
Ohio
1 review
0 helpful votes
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January 10th, 2025
Verified purchase

Individual shipping from multiple sources for the same title is doubling the cost of my order!. I understand the necessity (kinda?) but it seems that Alibris is large enough to consolidate identical offerings and ship from a central location. A bit frustrating, but not a deal breaker. Quality and service have always been good. Thank you

Date of experience: December 31, 2024

Thumbnail of user clarkw152
Oklahoma
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

Several sellers are deceptive with pricing. They have a cheap price and then gouge the buyer on shipping. It is somewhat outrageous and I had to remove items from my shopping cart and look at items from other sellers that were not outrageously marked up for shipping.

Date of experience: January 1, 2025

Thumbnail of user claudiac1052
Oregon
1 review
0 helpful votes
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January 11th, 2025
Verified purchase
• Updated review

Again and again the booksellers here come through. I bought three "like new" used books that I bought as Christmas gifts for other people. These additions arrived in plenty of time, as described, so I could wrap them up and put them under the tree. Used book prices fit my tight budget, and allow me to be generous. Thank you!

Date of experience: January 1, 2025

I keep ordering books here
December 6th, 2024
Verified purchase
• Previous review

I keep ordering books here. Thank you very much for continued good service!

Date of experience: November 26, 2024

I keep coming back to use Albris
November 26th, 2024
Verified purchase
• Previous review

I keep coming back to use Albris. Thank you! The books have arrived in a timely matter. Additionally, the books look pristine, so I buy books I intend to give as gifts here. Heavily discounted, compared to new books.

Reason I chose this business:

Dependable and sellers follow through with high quality of books.

Date of experience: November 16, 2024

Thumbnail of user waded126
Texas
1 review
0 helpful votes
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January 6th, 2025
Verified purchase

Alibris will list e.g. Goodwill/ Dallas/ Los Angeles/ Seattle/ Baltimore, etc. One chooses the nearest city, hoping to receive for a certain date. That item ships from another faraway location, the shipping label printed at a completely different location.
Extremely pleased with the product but timing was a factor and "Goodwill: City nearby" option indicated a choice of location, while "Dallas" shipped from Los Angeles, label first printed in Ohio.

Reason I chose this business:

Quality and Price. Thanks.

Value
Shipping
Quality

Date of experience: December 27, 2024

Thumbnail of user gavina105
Missouri
1 review
0 helpful votes
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January 3rd, 2025
Verified purchase

I did not mind the products coming a bit late due to Thanksgiving but the box was way too big for
1: number of products
2: total lack of paper or plastic filler

No one likes damaged covers on a new book.

Reason I chose this business:

Normally, they do a good job

Value
Shipping
Quality

Date of experience: December 24, 2024

Thumbnail of user wendyd1106
Pennsylvania
1 review
0 helpful votes
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January 13th, 2025
Verified purchase

Overall it was solid. I found the books I was looking for with little difficulty, there were plenty of possible choices and the price point was great. My only complaint would be that I selected all three to come from the same specific bookstore and they instead shipped from different ones, neither of which was that store. That struck me as peculiar. I was hoping that maybe if they all shipped together it would cost less, but such was not the case.

Reason I chose this business:

Because it's way better than Amazon. The price for used books is a lot better, especially these specific ones, and it's far more ethical to support small used book stores.

Value
Shipping
Quality

Date of experience: January 3, 2025

Thumbnail of user christopherl988
Massachusetts
2 reviews
0 helpful votes
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January 6th, 2025
Verified purchase
• Updated review

I am constantly adding and building up a comic book collection of my own. Thank you for selling an item that is brand spanking new and clean! I promise to take great care of this book. Trust me, no page will go unread! Thank you!

Reason I chose this business:

High quality, decent priced

Value
Shipping
Quality

Date of experience: December 27, 2024

Thank you for classic comics
August 5th, 2024
Verified purchase
• Previous review

Totally open to new places that sell comic books of the liking. Constantly looking to grow the collection!

Reason I chose this business:

Wanted a comic book for an affordable price

Value
Shipping
Quality

Date of experience: July 26, 2024

Thumbnail of user jamesw9997
Illinois
1 review
0 helpful votes
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January 7th, 2025
Verified purchase

My recent Alibris ordering experience went very well. There was a good selection of the titles I was looking for, prices were reasonable, and shipping speed, especially during the Holiday rush period was very good. All but 1 item made it to me by Christmas, and the last one was a day later. Books arrived well-packed and in good shape.

Reason I chose this business:

Previous satisfactory experiences with them.

Value
Shipping
Quality

Date of experience: December 28, 2024

Thumbnail of user dawnb2292
Texas
1 review
0 helpful votes
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January 5th, 2025
Verified purchase

Alibris connects to small book stores across the country. This made finding an out of print title that was a gift for a family member so much easier. They were delighted to receive it! The quality was as described and the price was extremely reasonable.

Reason I chose this business:

Alibris is an excellent resource for locating books from independent booksellers. The website is easy to navigate and there are always a wide variety of options

Value
Shipping
Quality

Date of experience: December 26, 2024

Thumbnail of user neilm978
Italy
1 review
0 helpful votes
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January 8th, 2025
Verified purchase

I love Alibris. I just wish you were an actual physical location that I could walk into.
That said, my ordering experience was fine and easy.
The one frustration I have is when I knowingly ordered from Half Price Books in Dallas, via Alibris, I was charged separate shipping charges. Thankfully, everything got to me on time and I was able to do my own shipping of things to where they needed to go.

Reason I chose this business:

I was introduced to Alibris many years ago and have used Alibris, rather than another ordering service, to order books and dvds whenever I was unable to find things in a physical store.
Alibris is great!

Value
Shipping
Quality

Date of experience: December 29, 2024

Thumbnail of user haroldp252
California
1 review
0 helpful votes
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December 6th, 2024
Verified purchase
• Updated review

Excellent service! I love shopping in this web site. I've always had a very good opportunity to get good books. I highly recommend it. Additionally, there are many different options and I can pick the bet one.

Reason I chose this business:

It is simply the best!

Value
Shipping
Quality

Date of experience: December 20, 2024

This was easy and efficient
June 18th, 2024
Verified purchase
• Previous review

This was easy and efficient. I am always happy when receiving books from Alibris.

Reason I chose this business:

It has the best prices.

Date of experience: June 8, 2024

This is the best place to purchase your used or new...
June 5th, 2024
Verified purchase
• Previous review

This is the best place to purchase your used or new books. I have used it for years and it is the best.

Reason I chose this business:

I am convinced it is the most affordable store.

Date of experience: May 26, 2024

Excellent service and I am happy about using this company...
June 4th, 2024
Verified purchase
• Previous review

Excellent service and I am happy about using this company for purchasing books of all kinds.

Reason I chose this business:

It's the best

Date of experience: May 25, 2024

Excellent service and price
April 10th, 2024
Verified purchase
• Previous review
Reason I chose this business:

The best service.

Date of experience: March 31, 2024

Good service
November 20th, 2022
Verified purchase
• Previous review

Date of experience: November 20, 2022

Thumbnail of user carlal531
Kansas
1 review
0 helpful votes
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January 6th, 2025
Verified purchase

Easy to filter results to get the book I want! In all the years I've been shopping here, I've only been disappointed once - and that was because the book had lived in a house with smokers. Not your fault. It is, however, easy to spend way too much time on the site, finding more things I want to read but have no more room on my bookshelves for.

Reason I chose this business:

Trying to order LESS from Amazon... and my local indie needed to charge me full hardcover price.

Date of experience: December 27, 2024

Thumbnail of user andreao1081
California
1 review
0 helpful votes
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January 14th, 2025
Verified purchase

This is the best place to get books. Hands down. Reliable. Affordable. The books are from shops from around the country, supporting small independent sellers. Ive been using Alibris for years and will continue to do so.

Reason I chose this business:

I always shop Alibris

Date of experience: January 4, 2025

Thumbnail of user conniew1145
New York
1 review
0 helpful votes
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January 5th, 2025
Verified purchase

Excellent! My husband's treasured old book became "chewing material" for our young dog!
He was so sad that he'd lost his book. I thought about checking on Alibris right away - thinking that he'd be happy again before long. I was right! Thank you!

Reason I chose this business:

I've used it in the past and always knew it was out there! Alibris has the ability to find books that most people think are gone forever.

Date of experience: December 26, 2024

Thumbnail of user mindyp162
New York
1 review
0 helpful votes
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December 31st, 2024
Verified purchase

It was easy to find what I was looking for and I appreciate the money saving option during check out. By selecting all items come from the same place i was able to save on shipping costs. That's always a bonus when u live in Alaska.

Date of experience: December 21, 2024

Thumbnail of user cassiew386
Wisconsin
1 review
0 helpful votes
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December 28th, 2024
Verified purchase

I found the book I was looking for. Other sites didn't have it, or were asking a much higher price. This site is easy to navigate. Books are described clearly. Simple process to place order. Thank you.

Date of experience: December 18, 2024

Thumbnail of user patriciap5041
Canada
1 review
0 helpful votes
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December 28th, 2024
Verified purchase

Considering the postal strike the package actually arrived when promised. I have not yet opened the packet to play the movie as it was part of a Christmas present and I am still trying to meet with it's intended recipient to give it to her.

Reason I chose this business:

They are reliable

Value
Shipping
Quality

Date of experience: January 8, 2025

Thumbnail of user kyleq583
North Carolina
1 review
0 helpful votes
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December 13th, 2024
Verified purchase

Only suggestion is packaging: the root children book was in bubble envelope and delivered to mailbox. It got slightly dinged, but still in good enough shape to give a toddler who will do far worse the first week of handling.

Reason I chose this business:

I think I used you before

Value
Shipping
Quality

Date of experience: December 27, 2024

Thumbnail of user sarah1935
Wisconsin
1 review
0 helpful votes
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January 4th, 2025
Verified purchase

Shipping is slower from the alibis warehouse but if you have the time and want to save on shipping it's a nice option. Private sellers were fast for my Christmas order, but everything arrived on time and in condition expected or better

Reason I chose this business:

Order from in the past, no local bookstores in my area

Value
Shipping
Quality

Date of experience: December 25, 2024

Thumbnail of user kathye886
Texas
1 review
0 helpful votes
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December 26th, 2024
Verified purchase

I always check with Alibris books to see if they carry a book that's on my reading list. They usually have what I'm looking for at a great price. Their books arrive without highlights, no underlining or margin notes which can be very distracting.

Reason I chose this business:

Great source of used books!

Value
Shipping
Quality

Date of experience: December 16, 2024

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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4.7
91,277 reviews
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