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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 93,340 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    667
  • Value
    7592
  • Shipping
    7581
  • Quality
    7580

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93%
Positive
17,809
Neutral
792
Negative
541
View ratings trends
30
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How would you rate Alibris?

Reviews (93,340)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1120) web site (348) use site (212) credit card (495) billing address (202) coupon code (243) shopping cart (178) email address (83)
Thumbnail of user perryg106
South Carolina
1 review
0 helpful votes
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August 13th, 2023
Verified purchase
Reason I chose this business:

It had the book I wanted

Date of experience: August 13, 2023

Thumbnail of user jeffreys1521
Washington
2 reviews
0 helpful votes
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April 22nd, 2021
Verified purchase

I haven't received my purchase yet, but the site was easy to navigate and very user friendly.

Date of experience: April 22, 2021

Thumbnail of user helenl427
Kansas
1 review
0 helpful votes
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January 5th, 2021
Verified purchase

First time, website easy to read, found my book right away with great price!

Reason I chose this business:

Book available and price

Date of experience: January 5, 2021

Thumbnail of user dianab646
Missouri
1 review
0 helpful votes
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April 19th, 2021
Verified purchase
Reason I chose this business:

Good experiences in past Lower prices than retail

Date of experience: April 19, 2021

Thumbnail of user susanh2079
California
1 review
0 helpful votes
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April 21st, 2021
Verified purchase

I hope your warehouse workers are paid and treated well...

Reason I chose this business:

Easy, no human interaction required.

Date of experience: April 21, 2021

Thumbnail of user catherinep511
Delaware
1 review
0 helpful votes
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March 13th, 2022
Verified purchase

Shipping too high, but I will pay in order to get my library books replaced

Reason I chose this business:

Have done so in the past

Date of experience: March 13, 2022

Thumbnail of user colinb323
New Zealand
1 review
0 helpful votes
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March 12th, 2022
Verified purchase

I like it because you gave the opportunity to name my country. Amazon did not.

Date of experience: March 12, 2022

Thumbnail of user paulas535
Virginia
1 review
0 helpful votes
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January 5th, 2021
Verified purchase

Quick and smooth so far. We'll see how long it takes to arrive.

Reason I chose this business:

I've used it before and it's been reliable.

Date of experience: January 5, 2021

Thumbnail of user josen191
Puerto Rico
1 review
0 helpful votes
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August 25th, 2022
Verified purchase
• Updated review

Easy to buy from almost always have the book that I am looking for. Fast delivery

Date of experience: August 25, 2022

Very easy to use interface different options where...
March 21st, 2022
Verified purchase
• Previous review

Very easy to use interface different options where to get the book

Reason I chose this business:

Great service and good experience buying before.

Date of experience: March 21, 2022

Up to no w easy to use the web site and fast serVice
September 25th, 2021
Verified purchase
• Previous review
Reason I chose this business:

They got what I was looking for

Date of experience: September 25, 2021

Thumbnail of user williamm3282
Virginia
1 review
0 helpful votes
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October 5th, 2021
Verified purchase

Site looks good thus far,... but I haven't received the book yet

Reason I chose this business:

Seemed like a good site for a "hard to find" book.

Date of experience: October 5, 2021

Thumbnail of user kenneths1680
California
1 review
0 helpful votes
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May 16th, 2023
Verified purchase

I'm new to Alibris. Hoping the pandemic's over so we can both do well!

Reason I chose this business:

Price on a used text book!

Date of experience: May 16, 2023

Thumbnail of user charlesw1566
Florida
1 review
0 helpful votes
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March 13th, 2022
Verified purchase

I have found many of hard to find books here and all at a reasonable price.

Reason I chose this business:

I've always used Alibris in the past.

Date of experience: March 13, 2022

Thumbnail of user cherylp592
North Carolina
1 review
0 helpful votes
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August 18th, 2021
Verified purchase

Easy to find items, update account information and complete purchases.

Reason I chose this business:

Looking for hard-to-find books. Alibris had them!

Date of experience: August 18, 2021

Thumbnail of user jacquelinew421
Georgia
1 review
0 helpful votes
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November 11th, 2021
Verified purchase
• Updated review

Ive enjoyed ordering and the quickness of delivery's from many areas

Reason I chose this business:

Friend told me about it

Date of experience: November 11, 2021

Love this on line book store, easy to use, I have received...
October 11th, 2021
Verified purchase
• Previous review

Love this on line book store, easy to use, I have received books from a number of states

Date of experience: October 11, 2021

Thumbnail of user lindam5199
New Jersey
1 review
0 helpful votes
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February 18th, 2023
Verified purchase

Very quick and easy. Found what I wanted for book club

Date of experience: February 18, 2023

Thumbnail of user joycey200
Oregon
1 review
0 helpful votes
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February 17th, 2023
Verified purchase

1st time order, a little surprised by the shipping costs.

Reason I chose this business:

You had all the books I was looking for.

Date of experience: February 17, 2023

Thumbnail of user evelynf123
Vermont
1 review
0 helpful votes
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April 21st, 2021
Verified purchase

Great selection of wonderful books! Very easy to order online.

Reason I chose this business:

Great selection of hard-to-find books by favorite authors,

Date of experience: April 21, 2021

Thumbnail of user kathleenr661
New York
1 review
0 helpful votes
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May 16th, 2023
Verified purchase
• Updated review

I've dealt with Alibris for several years and never had a problem. Thank you.

Reason I chose this business:

Good experience in the past.

Date of experience: May 16, 2023

I've dealt with Alibris for years
November 8th, 2022
Verified purchase
• Previous review

I've dealt with Alibris for years. It is my go-to site.

Date of experience: November 8, 2022

I have ordered through Alibris for several years
March 27th, 2021
Verified purchase
• Previous review

I have ordered through Alibris for several years. The ordering process is easy and I like that it offers the choice of either "used" copies or "new" copies; I also appreciate that I can choose the vendor I want.

Reason I chose this business:

It is dependable.

Date of experience: March 27, 2021

Thumbnail of user marianb104
Wyoming
1 review
0 helpful votes
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March 15th, 2021
Verified purchase

Quick and easy. Glad you're helping books get to more readers!

Reason I chose this business:

Online search

Date of experience: March 15, 2021

Thumbnail of user francism276
Oregon
1 review
0 helpful votes
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August 24th, 2022
Verified purchase
• Updated review

The most competitive price and shipping stats for a hardback

Reason I chose this business:

Price & shipping details

Date of experience: August 24, 2022

Quick & w without effort
July 20th, 2022
Verified purchase
• Previous review
Reason I chose this business:

Competitive pricing

Date of experience: July 20, 2022

Very well designed web site
October 19th, 2021
Verified purchase
• Previous review

Very well designed web site - easy to search, choose and ship

Reason I chose this business:

Most competitive pricing for the art book I was looking for

Date of experience: October 19, 2021

Thumbnail of user lizw314
Nebraska
1 review
0 helpful votes
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April 21st, 2021
Verified purchase
Reason I chose this business:

Looking for hardcover Dean Koontz books I couldn't find in Amazon or Thriftbooks.

Date of experience: April 21, 2021

Thumbnail of user thomash1761
Massachusetts
1 review
0 helpful votes
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August 15th, 2023
Verified purchase
• Updated review

I appreciate being able to sort the list by "sellers near me".

Reason I chose this business:

I always choose Alibris. If the book has a common title that makes it hard to vind, I sometimes look at Amazon to get the ISBN, but then I go back to Alibris. I occasionally look at addall, but the seller I end up buying from is usually Alibris anyways, so only look at addall if I Alibris doesn't have what I want.

Date of experience: August 15, 2023

I found what I wanted very quickly, and both the price...
November 21st, 2022
Verified purchase
• Previous review

I found what I wanted very quickly, and both the price and shipping charges were reasonable.

Reason I chose this business:

I frequently find German books at Alibris that are not even listed on Amazon. The last one I ordered I even couldn't find on addall books. The shipping charges for German eBay sellers are way too high.

Date of experience: November 21, 2022

I found what I was looking for immediately using a...
June 30th, 2022
Verified purchase
• Previous review

I found what I was looking for immediately using a title search. It was easier than finding the book on the publisher's website!

Reason I chose this business:

Alibris is the first place I look for books. I only look at other online booksellers if I can't find what I want on Alibris.

Date of experience: June 30, 2022

I especially appreciate the fact that the location...
November 21st, 2021
Verified purchase
• Previous review

I especially appreciate the fact that the location of the various book sellers is provided, which gives me an idea about how long it will take to receive the book. Information about the book's condition is also impotrant.

Reason I chose this business:

I worked in a bookstore for awhile when I was living in LA, and watched the demise of many good independent book sellers. For that reason, I ALWAYS buy from small independent book sellers. I encourage everyone to do the same.

Date of experience: November 21, 2021

I found what I wanted quickly, it was reasonably priced,...
October 13th, 2021
Verified purchase
• Previous review

I found what I wanted quickly, it was reasonably priced, and I so ordered it.

Reason I chose this business:

Alibris consistently lets me buy the books I want at a reasonable price from small, independent booksellers.

Date of experience: October 13, 2021

I found a book BEFORE I was logged in, and put it in...
July 5th, 2021
Verified purchase
• Previous review

I found a book BEFORE I was logged in, and put it in my cart. Then, I wanted to check out, and logged in. However, the item in my (not logged-in) cart had not been copied / moved transferred to my logged-in cart. It would be nice if the (not logged-in) cart could be copied / moved / transferred to the logged-in cart after log in.

Reason I chose this business:

I am a regular customer.

Date of experience: July 5, 2021

Thumbnail of user sheilab826
Virginia
2 reviews
0 helpful votes
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February 19th, 2023
Verified purchase
Reason I chose this business:

I chose Alibi because od the cost.

Date of experience: February 19, 2023

Thumbnail of user kathyg557
Utah
1 review
0 helpful votes
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February 18th, 2023
Verified purchase
• Updated review

Alibris is always my first go to place and I'm never disappointed.

Date of experience: February 18, 2023

I'm never disappointed turning to Alibris first
November 13th, 2022
Verified purchase
• Previous review

I'm never disappointed turning to Alibris first. Thanks for what you do so well.

Reason I chose this business:

Alibris is always my first choice.

Date of experience: November 13, 2022

I'm always 100% happy when shopping at Alibris Thanks
September 14th, 2021
Verified purchase
• Previous review
Reason I chose this business:

Alibris is always my first place to look.

Date of experience: September 14, 2021

Alibris remains my favorite online bookstore
March 11th, 2021
Verified purchase
• Previous review

Alibris remains my favorite online bookstore. User friendly and rarely not a complete success. Thank you

Reason I chose this business:

I only had a limited amount to spend and wanted as many titles as possible.

Date of experience: March 11, 2021

Thumbnail of user michelleb2879
Minnesota
1 review
0 helpful votes
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August 18th, 2021
Verified purchase

Very streamlined. Easy to select price point of book based on quality.

Reason I chose this business:

I was unfamiliar with them but thought I’d give it a try.

Date of experience: August 18, 2021

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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