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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 93,328 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    667
  • Value
    7585
  • Shipping
    7574
  • Quality
    7573

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93%
Positive
17,817
Neutral
792
Negative
541
View ratings trends
30
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How would you rate Alibris?

Reviews (93,328)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1120) web site (348) use site (212) credit card (495) billing address (202) coupon code (243) shopping cart (178) email address (83)
Thumbnail of user sarahb2043
Virginia
1 review
0 helpful votes
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October 4th, 2021
Verified purchase
• Updated review

Seems fine. Haven't gotten the book yet (just ordered), so we'll see, yeah?

Reason I chose this business:

I've used this site before for used books, along with Abebooks. No complaints.

Date of experience: October 4, 2021

Easy to browse
August 20th, 2021
Verified purchase
• Previous review

Easy to browse. The prices are the best I've found.

Reason I chose this business:

I remembered it existed, tbh.

Date of experience: August 20, 2021

Thumbnail of user janam136
Illinois
1 review
0 helpful votes
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March 11th, 2022
Verified purchase

Have used alibris before. I like the lower prices.

Reason I chose this business:

Lower prices

Date of experience: March 11, 2022

Thumbnail of user lindaw2580
North Carolina
1 review
0 helpful votes
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August 23rd, 2022
Verified purchase
• Updated review

No problems with alibris book selection and receiving books.

Reason I chose this business:

I've been using Alibris for several years now and never had a problem,

Date of experience: August 23, 2022

Quick and easy website to use
March 31st, 2022
Verified purchase
• Previous review
Reason I chose this business:

I always try Alibris first.

Date of experience: March 31, 2022

Thumbnail of user deborahw1138
Georgia
1 review
0 helpful votes
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February 3rd, 2021
Verified purchase

Love this website. I can always find what I'm looking for.

Date of experience: February 3, 2021

Thumbnail of user davidt3097
Idaho
1 review
0 helpful votes
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August 25th, 2022
Verified purchase

So easy to find what I was searching for, with multiple sellers.

Reason I chose this business:

Google search on book title

Date of experience: August 25, 2022

Thumbnail of user kathleena188
New York
2 reviews
0 helpful votes
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November 22nd, 2022
Verified purchase

Extremely quick location of exactly what I wanted, excellent price

Reason I chose this business:

TRIED EVERYTHING ELSE AND PRICES OUTRAGEOUS OR SHIPPING TIME CONSISTENT WITH ITEM BEING TRANSPORTED BY GOAT FROM SATURN

Date of experience: November 22, 2022

Thumbnail of user francess426
North Carolina
1 review
0 helpful votes
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April 12th, 2022
Verified purchase
Reason I chose this business:

Could not find what I wanted on other sites

Date of experience: March 13, 2022

Thumbnail of user christinep1506
North Carolina
1 review
0 helpful votes
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November 21st, 2022
Verified purchase

Date of experience: November 21, 2022

Thumbnail of user pamelar281
Massachusetts
2 reviews
0 helpful votes
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February 18th, 2023
Verified purchase
Reason I chose this business:

Price of book compared to Amazon.

Date of experience: February 18, 2023

Thumbnail of user kathrynj339
Florida
1 review
0 helpful votes
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December 22nd, 2022
Verified purchase

Frustrating trying to see if the guest leaders guide is included. ‍

Reason I chose this business:

Has the books that I need – – I think

Date of experience: November 22, 2022

Thumbnail of user joyceg288
Pennsylvania
1 review
0 helpful votes
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July 8th, 2021
Verified purchase

Super fast and easy to find what I wanted. Great price, too!

Reason I chose this business:

Was looking for an older book at a good price.

Date of experience: July 8, 2021

Thumbnail of user amandak902
New York
1 review
0 helpful votes
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November 3rd, 2021
Verified purchase

Annoying that coupons never work - they're not really discounts. Too many conditions.

Date of experience: October 4, 2021

Thumbnail of user margretb12
Ohio
1 review
0 helpful votes
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October 4th, 2021
Verified purchase

Website easy to use. Previous experiences have been good.

Reason I chose this business:

Had the book I was looking for.

Date of experience: October 4, 2021

Thumbnail of user donb739
South Carolina
1 review
0 helpful votes
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July 10th, 2021
Verified purchase

Date of experience: July 10, 2021

Thumbnail of user geirgei
Texas
2 reviews
0 helpful votes
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October 19th, 2021
Verified purchase

Always find good deals on Alibris except for shipping cost

Reason I chose this business:

Have not looked at this site in a while

Date of experience: October 19, 2021

Thumbnail of user richardr1892
Wisconsin
1 review
0 helpful votes
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February 3rd, 2021
Verified purchase

Date of experience: February 3, 2021

Thumbnail of user robertl3784
Maryland
1 review
0 helpful votes
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August 25th, 2022
Verified purchase

Love your prices, also you're an outlet for me to get rid of books as well

Date of experience: August 25, 2022

Thumbnail of user wendyy58
South Carolina
1 review
0 helpful votes
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March 23rd, 2021
Verified purchase
Reason I chose this business:

Couldn't find the book I wanted at any other plae

Date of experience: March 23, 2021

Thumbnail of user rayg326
Oregon
1 review
0 helpful votes
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March 11th, 2022
Verified purchase

I've only had one previous buying experience and it was great.

Reason I chose this business:

I needed a book and ordered before

Date of experience: March 11, 2022

Thumbnail of user henrys579
New York
1 review
0 helpful votes
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October 16th, 2021
Verified purchase

Too many places to enter the coupon code, and not all of them work.

Date of experience: October 16, 2021

Thumbnail of user leec506
California
1 review
0 helpful votes
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April 12th, 2022
Verified purchase
• Updated review

Prices decent overall, but I don't like how shipping costs go up the more items you buy.

Date of experience: March 13, 2022

My only complaint would be that I feel the shipping...
March 11th, 2022
Verified purchase
• Previous review

My only complaint would be that I feel the shipping charges are excessive.

Reason I chose this business:

Even with the excessive shipping charge, your price for this book is at least 25%
Less expensive than other sites I checked.

Date of experience: March 11, 2022

Thumbnail of user barryb445
Texas
2 reviews
0 helpful votes
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February 20th, 2023
Verified purchase
• Updated review

I love Alibris. Shipping isn't too high and used books are a bargain.

Reason I chose this business:

Book availability at an excellent price.

Date of experience: February 20, 2023

Easy to find
March 23rd, 2021
Verified purchase
• Previous review

Easy to find. Easy to order.

Reason I chose this business:

It’s not Amazon. Also good service in the past

Date of experience: March 23, 2021

Thumbnail of user jeanned252
Texas
1 review
0 helpful votes
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February 20th, 2023
Verified purchase

Always a pleasure shopping with Alibris! Since the year 2000!

Reason I chose this business:

Best price on the books I wanted...

Date of experience: February 20, 2023

Thumbnail of user deboraha1099
Pennsylvania
1 review
0 helpful votes
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March 18th, 2022
Verified purchase
Reason I chose this business:

Looking for a book recommended by my doctor

Date of experience: March 18, 2022

Thumbnail of user ronaldl1123
New York
1 review
0 helpful votes
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March 22nd, 2023
Verified purchase

Frequently had to re-type numbers &/or words three or more times

Reason I chose this business:

Thriftbooks was apparently not able to change a mistake in my username

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: February 20, 2023

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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