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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 93,321 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    667
  • Value
    7583
  • Shipping
    7572
  • Quality
    7571

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93%
Positive
17,827
Neutral
792
Negative
541
View ratings trends
30
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How would you rate Alibris?

Reviews (93,321)

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Reviews that mention popular keywords

shopping experience (1120) web site (347) use site (212) credit card (495) billing address (203) coupon code (242) shopping cart (177) email address (83)
Thumbnail of user krissyn10
California
1 review
0 helpful votes
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February 22nd, 2025
Verified purchase

I was surprised to see my packages arrive at such an early and timely manner. It's great that they send emails that help you track your orders. Most of the books I received match the description of quality while a few seem more used or damaged than expected.

Value
Shipping
Quality

Date of experience: February 12, 2025

Thumbnail of user kikis50
New York
1 review
0 helpful votes
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January 25th, 2025
Verified purchase

Found an out of print book I was looking for at a better price than Amazon! Shipped promptly and arrived in described condition. I'm a happy customer!

Reason I chose this business:

Price was great.

Value
Shipping
Quality

Date of experience: February 6, 2025

Thumbnail of user paulbb2
Colorado
1 review
0 helpful votes
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February 18th, 2025
Verified purchase

Searched for a book I used to own but lent out and never got back, long ago. Ordered here for cheap, it arrived (same cover as my old one!), and I am a happy camper. Not much else to say, except that this was a great experience overall.

Value
Shipping
Quality

Date of experience: February 8, 2025

Thumbnail of user sergeyk201
Oregon
1 review
0 helpful votes
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February 13th, 2025
Verified purchase

Even with separate shipping costs from third party sellers, the total prices were better than elsewhere for these rarer books. Alibris even allows coupon code usage despite alternate seller purchases.

Reason I chose this business:

Availability of items & discounted prices make the difference!

Value
Shipping
Quality

Date of experience: February 3, 2025

Thumbnail of user gregoryj1208
North Carolina
1 review
0 helpful votes
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February 17th, 2025
Verified purchase

Average experience overall. Meh. I don't like getting pestered for reviews by Alibris and I don't like not having a choice to prohibit my review from being published. But that's the way Alibris set it up. Hope that helps.

Value
Shipping
Quality

Date of experience: February 7, 2025

Thumbnail of user mollyl266
Kansas
1 review
0 helpful votes
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February 19th, 2025
Verified purchase

As prices for books have to continued to climb unconscionably high, Alibris continues to be my ideal vendor and my go-to when I'm interested in a title of any kind. I've known about the site since childhood and it's still as reliable as ever. I'll likely continue to rely on it for much longer.

Reason I chose this business:

The wide variety of texts available at far more affordable prices than retail

Value
Shipping
Quality

Date of experience: February 9, 2025

Thumbnail of user jerryr1760
Maryland
1 review
0 helpful votes
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February 14th, 2025
Verified purchase

I looked on all the major online shopping websites without success. Alibris came to my rescue with a plethora of old editions of books that are in good condition. The only problem was that I was using the book to discuss pathology at work, and it took longer than expected to ship the product. I am used to 1 day shipping. Anything more seems like a drag.

Reason I chose this business:

See my review.

Value
Shipping
Quality

Date of experience: February 4, 2025

Thumbnail of user jocelynh181
Florida
1 review
0 helpful votes
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February 10th, 2025
Verified purchase

Alibris' prices often can't be beat anywhere, making this one of the best sites to order books from. The only thing that sometimes prevents me from ordering here is when I need a book quickly. It typically takes 1-2 weeks to receive the book. Books are typically in visibly used condition with multiple stickers on them, which does not bother me.

Reason I chose this business:

Unbeat prices

Value
Shipping
Quality

Date of experience: January 31, 2025

Thumbnail of user adamf1652
Texas
1 review
0 helpful votes
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February 14th, 2025
Verified purchase

Fast & Fair. I was able to find my title, then sort pricing and condition rapidly so as to come to a reasonable solution far faster than Amazon, which is now bloated with clutter and poor pricing choices.

Reason I chose this business:

Amazon was too pricey.

Date of experience: February 4, 2025

Thumbnail of user donnao1857
California
1 review
0 helpful votes
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February 19th, 2025
Verified purchase

I'm very satisfied with my book. It is pre-owned but looks brand new. After purchasing it, I saw it offered for a much lower price on different platforms ( my bad) and it took a really long time from purchase to delivery.

Value
Shipping
Quality

Date of experience: February 9, 2025

Thumbnail of user andyl891
California
1 review
0 helpful votes
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February 21st, 2025
Verified purchase

It was a good experience, came quickly and in good condition. My only wish was that more details on condition were provided as a textbook without a code is automatically "Good" but did not account for highlighting inside or such. But still fantastic pricing.

Reason I chose this business:

The price was right and good reviews.

Value
Shipping
Quality

Date of experience: February 11, 2025

Thumbnail of user dianav1182
Australia
1 review
0 helpful votes
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February 13th, 2025
Verified purchase

Almost all my orders over the last 20 years have arrived in good time to my address in Australia. Of the one or two that didn't arrive, Alibris provided a full refund. The website is easy to use and there is an excellent selection of products. Highly recommended :)

Reason I chose this business:

It was easy to find the book titles and price range required, and I have had very good experiences ordering from Alibris in the past.

Value
Shipping
Quality

Date of experience: February 3, 2025

Thumbnail of user genej153
North Carolina
1 review
0 helpful votes
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February 14th, 2025
Verified purchase

Easy ordering experience, informative descriptions and instructions, bought the book I wanted, in good physical condition with dust cover, at a good price, that arrived in a timely fashion, undamaged in transit. Overall... exceeded my expectations.

Reason I chose this business:

Huge selection of books, supporting local and independent sellers, helping young people.

Value
Shipping
Quality

Date of experience: February 4, 2025

Thumbnail of user richardn2747
New Jersey
1 review
0 helpful votes
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February 11th, 2025
Verified purchase

Multitude of Reasonable Prices to choose from. I don't understand why some merchant would "Tape" all over the book the word "Used". The sticker they use does not peel off easily, thus making a big mess. I know that I'm purchasing a used book, so, I do not think that it is necessary to have so much sticker that says "Used". If they are doing it so that their staff avoids mistake, a label on the spine should be enough.

Reason I chose this business:

Multitude of Reasonable Prices to choose from.

Value
Shipping
Quality

Date of experience: February 1, 2025

Thumbnail of user manycatsg
Washington
1 review
0 helpful votes
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February 17th, 2025
Verified purchase

Several options were available, for publisher, condition of book, when published, and for the different sellers... all good information, and easy to differentiate and select. We have purchased books and other media through Alibris for twenty years, always being happy with the service.

Reason I chose this business:

Ease of use. In particular, ease of locating desired items, and the range of prices, dates, and publishers.

Value
Shipping
Quality

Date of experience: February 7, 2025

Thumbnail of user matthewc1087
Colorado
1 review
0 helpful votes
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January 19th, 2025
Verified purchase
• Updated review

The Alibris website functions very well and is easy to understand too. The shipping is fairly fast too - yet with staggered arrival times, as they are being shipped from different bookstore locations across the country. All of the books I bought arrived in good physical condition too this time. So that is good. I like the helpful notifications via email as well.

Value
Shipping
Quality

Date of experience: February 3, 2025

+--+
September 1st, 2024
Verified purchase
• Previous review

+--+
V - - =with love creation developing our collective universe!

Reason I chose this business:

For expanding my mind better!

Date of experience: August 22, 2024

Wonderfulifically!
November 15th, 2023
Verified purchase
• Previous review

Wonderfulifically! Many thanks!

Reason I chose this business:

Ummm. Well Alibris is the only place to go! Heck - where else would go for books and all you offer. Can you think of somewhere? Dang! Come on now...

Date of experience: November 15, 2023

I DO LOVE THIS AWESOME MANIFOLD FOR FINDING BOOKS
January 5th, 2023
Verified purchase
• Previous review

I DO LOVE THIS AWESOME MANIFOLD FOR FINDING BOOKS. - Make the coupons usable for minimum purchases lower - like for $30 and one for $50. Suggestions... and make it easier for free shipping. That really adds up.
Thanx for all you do, however.

Reason I chose this business:

The only place to go when I buy books...

Date of experience: January 5, 2023

Happy holidays to ALL of you!
December 10th, 2022
Verified purchase
• Previous review
Reason I chose this business:

Alibris is the best for books - and the only one I know of for used books really.

Date of experience: December 10, 2022

Yay for Alibris!
September 14th, 2022
Verified purchase
• Previous review

Yay for Alibris! You rock the books!

Date of experience: September 14, 2022

Yay for reading!
June 17th, 2021
Verified purchase
• Previous review

Date of experience: June 17, 2021

Thumbnail of user catherineh2269
Georgia
1 review
0 helpful votes
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February 7th, 2025
Verified purchase

I love using Alibris to get used books, I can usually find what I'm looking for at reasonable prices and in good quality! My only qualm is paying for shipping for each book instead of paying for shipping once. I understand that these books are coming directly from sellers and this how shipping is calculated, but does make me pause from buying here since I know I will be paying usually an extra $5 of books. If they could find a way to charge one shipping fee at checkout that would be stellar, but overall I love using this platform for used books!

Value
Shipping
Quality

Date of experience: January 28, 2025

Thumbnail of user lucreciab12
Wyoming
1 review
0 helpful votes
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February 17th, 2025
Verified purchase

The book was supposed to be considered good, but I found that there were many underlings in red pen and pages with their corners turned down. First time I have been disappointed in the quality of the book. Fortunately, it is a reference book and not one I would re-read many times.

Reason I chose this business:

Alibris has good prices and a great number of the books in which I have an interest.

Value
Shipping
Quality

Date of experience: February 7, 2025

Thumbnail of user kathyc775
North Carolina
1 review
0 helpful votes
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February 8th, 2025
Verified purchase
• Updated review

Alibris is the ONLY source I ever use to order books! I've been using it for many years, and have been extremely satisfied with every single order. Thank you so much for your wonderful service for readers!

Date of experience: January 29, 2025

LOVE Alibris.com!
January 1st, 2025
Verified purchase
• Previous review

LOVE your website! A little disappointing that shipping is so much more than the book prices...but I imagine that's out of your control!

Reason I chose this business:

I ALWAYS use Alibris to order books.

Value
Shipping
Quality

Date of experience: January 13, 2025

I LOVE shopping for books at Alibris!
June 16th, 2024
Verified purchase
• Previous review

I LOVE shopping for books at Alibris! So easy, and such terrific service!

Reason I chose this business:

I'd never consider any other source for ordering my books!

Date of experience: June 6, 2024

I just LOVE your website!
January 15th, 2024
Verified purchase
• Previous review

I just LOVE your website! I've ordered books from you for years, and tell everyone THIS is the place to order books!

Reason I chose this business:

I ALWAYS choose Alibris to order books!

Date of experience: January 15, 2024

I love, love, LOVE your website for ordering books!
September 17th, 2023
Verified purchase
• Previous review

I love, love, LOVE your website for ordering books! I've been using it for years, and tell everyone I know about it!

Reason I chose this business:

The ONLY website I use to order books (besides our public library).

Date of experience: September 17, 2023

I LOVE alibris website, and order ONLY from you!
July 1st, 2023
Verified purchase
• Previous review

I LOVE alibris website, and order ONLY from you! I tell everyone about it. I love the fact that we can order books that have been out of print for many years; that is just remarkable!

Reason I chose this business:

I order ONLY from your website, and have for many years.

Date of experience: July 1, 2023

LOVE this website!
December 22nd, 2022
Verified purchase
• Previous review

LOVE this website! The ONLY one I use to order books for myself and loved ones!

Reason I chose this business:

I've used it for years, and think it is the very best!

Date of experience: December 22, 2022

I just ADORE your website and your company!
August 16th, 2022
Verified purchase
• Previous review

I just ADORE your website and your company! So easy to use, so reliable!

Reason I chose this business:

I will ALWAYS use Alibris for any book orders; have used it for many years!

Date of experience: August 16, 2022

Alibris.com is the ONLY source I use for ordering books,...
August 4th, 2022
Verified purchase
• Previous review

Alibris.com is the ONLY source I use for ordering books, and I tell EVERYONE about it!

Reason I chose this business:

Alibris is the ONLY book ordering service I use. And I've used it for many years, and tell EVERYONE about it!

Date of experience: August 4, 2022

I just LOVE this website!
December 22nd, 2021
Verified purchase
• Previous review

I just LOVE this website! The only place I will ever order books; service is wonderful and swift. I've never had a problem, and I've been using it for years!

Reason I chose this business:

The ONLY book ordering service I'll ever use!

Date of experience: December 22, 2021

LOVE it!
November 2nd, 2021
Verified purchase
• Previous review

LOVE it! ALIBRIS is my "go to" site for ordering books, always!

Reason I chose this business:

I have been an Alibris shopper ever since we discovered, years ago, that we could find and order copies of my late father's books! He was Don Stanford, author of THE RED CAR, his most well-known book for teenage boys. That series of adventure books for young people was the best work of his whole long writing career! "The Red Car" was dedicated to my brother Kent, and "my" book dedicated to me, was "The Horsemasters", which was made into a Disney movie starring Annette Funicello.

Date of experience: November 2, 2021

I have LOVED this ALibris website ever since discovering...
April 1st, 2021
Verified purchase
• Previous review

I have LOVED this ALibris website ever since discovering it, years ago!

Reason I chose this business:

I ALWAYS use Alibris to buy the books I can't find at my public library.

Date of experience: April 1, 2021

Thumbnail of user erinr819
Texas
1 review
0 helpful votes
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February 15th, 2025
Verified purchase

I needed a medical textbook for a college class, and just the rent price was only about $3 less than buying the full thing here - so that's what I did. Arrived just when it said it would and in great condition, so hoping I can sell it and get half my money back later too.

Reason I chose this business:

Savings. Own. Market.

Value
Shipping
Quality

Date of experience: February 5, 2025

Thumbnail of user turajz
Missouri
1 review
1 helpful vote
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February 10th, 2025
Verified purchase
• Updated review

Site works refreshingly well. Things make sense, the options I would ever want are easily visible, and when I scroll down I even see alternate book covers on the specific edition pages so I can choose by image specifically what I want. Good job.

Reason I chose this business:

Because your $#*!ing site works.

Date of experience: January 31, 2025

It's good and fairly user-friendly
September 10th, 2024
Verified purchase
• Previous review

It's good and fairly user-friendly. I just wish it were easier to switch between different version of books by the cover, so the customer could choose the cover they want easily and browse only that version of copies. But at least you guys have the different covers' images!

Reason I chose this business:

Half the titles I want are never at Barnes & Noble and I refuse to feed the monster that apppropriated the name of our most valuable rainforest.

Date of experience: August 31, 2024

I have no critique, which is rare
August 28th, 2024
Verified purchase
• Previous review

I have no critique, which is rare. Excellent site, from my limited experience.

Reason I chose this business:

I despise Amazon and prefer any smaller seller than Barnes & Noble.

Date of experience: August 18, 2024

Thumbnail of user anak275
Texas
1 review
0 helpful votes
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February 21st, 2025
Verified purchase

I found all the books on my list for such a great price and they arrived quickly as well. They were all in great condition. I will definitely be ordered more from this site and recommending to friends

Reason I chose this business:

Wanted pre used books at a good price

Value
Shipping
Quality

Date of experience: February 11, 2025

Thumbnail of user craigs2330
Colorado
1 review
0 helpful votes
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January 12th, 2025
Verified purchase

Alibris provides a great service, connecting you with sellers of diverse material, in many cases material that is hard to locate. Orders are processed quickly, and most of the sellers I've bought from are diligent at following through on their end. Don't get mad at Alibris when/if a seller is lazy, inefficient or uncommunicative.

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Value
Shipping
Quality

Date of experience: January 26, 2025

Thumbnail of user joelr877
Australia
1 review
0 helpful votes
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February 20th, 2025
Verified purchase

The shopping experience was great, intuitive UI & plenty of sellers with ranging products available on the platform. The price of the product, GST & shipping was expensive. The product was delivered 5 business days late after the expected delivery schedule. However most of the problems occurred since I live outside the United States (high currency exchange rate and shipping costs), and the product's rarity also affected the price. That being said, I would shop with Alibris again. Due to its catalogue of rare books & texts, I'll be shopping with the expectations that I now have.

I emailed customer service to inquire about my belated delivery. They responded back quickly, telling me about the various factors that could have had an effect on the shipping process.

Reason I chose this business:

The book I was searching for was out of print. I searched online and saw that Alibris had a seller with 2 copies. I did a quick browse of the site and saw other out-of-print texts also available. This site has a massive range of books from modern to antiquity to due the various sellers on this platform.

Service
Value
Shipping
Quality

Date of experience: February 10, 2025

Thumbnail of user kb1178
California
1 review
0 helpful votes
  • Send Message
February 10th, 2025
Verified purchase

Alibris gives books a second life and reduces the environmental impact for those that love to read. The company has good tracking and follow up, as well as transparency in the quality of the books you are purchasing. I recommend this site often!

I followed the recommendation of the customer service team and their guidance was on point. Thank you!

Reason I chose this business:

Sustainable element of giving good books a second life

Service
Value
Shipping
Quality

Date of experience: January 31, 2025

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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