Alibris

I am generally pleased with Alibris historically, but in this this case I was a little disappointed that the heavy and bulky hardcover photo book I had ordered was not packaged adequately in a box with padding, and as a result arrived bumped at the edges and corners.

Found 2 books that I had been looking everywhere to buy but couldn't find them. I found them on Alibris and decided to take a chance and try the site out. I was pleasantly surprised at how quickly I received my books and how fair the prices were - highly recommend!

Rather than getting books from the large internet monster, that needs no more sales going through it, buy books through Alibris since it connects independent book dealers and those who collect used books for resale to the public. Wonderful service that provides great prices!

It's simple: I sought a book recommended to me by one of my favorite YouTubers and found it at a good price in the condition I wanted at this store. It was delivered to me within the time frame specified, and as usual, in better condition than I expected.

I've been looking to have a copy of the Lexham Septuagint for some years. I finally pulled the trigger, and a beautiful, new copy was delivered. Couldn't be happier. Will continue to order new and out of print orders here.

I love Alibris; they're my favorite place to buy books on the internet. I wish Ex-Library Books would comprise there own category, because I mostly find them unacceptable, being battered, stickered, and magic markered into some hellish mess of a thing. And I wish it was formally stated, in no uncertain terms, that Very Good means that the book absolutely does come with a dust cover in very good condition, and that, even a very good copy of any book that does not include a dust cover would automatically demote that book to the Good category. That just seems like common sense, to me.

I noticed that I accidentally ordered two copies of a book, as soon as I placed the order. I immediately emailed customer service, but when they responded I was told it was impossible to amend the order.

I don't understand why it's impossible to change an order immediately after placing it. They said the order had immediately been sent to the warehouse and at that point it couldn't be stopped. That makes no sense to me.

My sister and I have been looking for this specific book for a while. I remember my grandmother and my mother reading it to us. When I learn how to read, I read it to myself. We were looking for it for our own children, but could not find it in a decent price range. I finally found it on your website. The book was gently used and in great condition. There was a written note to the previous owner. I was able to write my note to our children underneath it. It made the book more special. We received it quickly after ordering it. We've read it to our children every night. I'm so glad you had this book and affordable price.

I received my order 2 days after I asked why I had not received it. The information sent to me the day I purchased it said that it was shipped out the same day. I couldn't track it and it came in the wrong color. It should have been pink, purple, and green. I was purchasing it for my granddaughter because of the colors. I purchased the same bible on eBay for my grandson the same day a I had his a week before I got my order from you.

I’m very satisfied with Thor response. They took action immediately and they refunded me. I wasn’t expecting to be refunded.
Thank you

Ordered, all went well as I expect with the Alibris interface. Receive confirmation, and a confirmation of shipping. However, the item was not actually shipped. When I followed up because there was no movement on the shipping, this was the response:

"We're a small store and we only ship once a week. We have to mark a book shipped within two days of its order or it will automatically
Cancel, so we mark it such and it waits 'til the following Wednesday to actually ship, thus the delay."

Look, I understand the small biz thing--but the saying it was shipped when it wasn't is NOT acceptable customer service. It is lacking in truth and transparency. Had I known the delays, I could have made choices, instead, this seller isn't actually set up for online sales. They shouldn't be part of your network.

As long as you can wait a week or so, Allibris book are the most environmentally useful way to buy books that you can actually own, share, make notes in, etc. The prices are generally great, though the U.S. Post Office is constantly raising the overall cost. Note: the major portion of the cost of a book is shipping, not the purchase price of the actual book.

I have been using this site for years - this is the frist place I look for a book, it can take longer to be delivered than amazon but I like being able to support smaller book sellers and pick the state I am spending my money.

This is a great site to order used books from. I'll sometimes receive emails with limited time coupons for orders that reach above a certain price threahold, however, I rarely ever reach that threshold as I typically buy a songle book at a chrap proce but in good condition. Ordering isn't much of a hassle so it's pretty straight forward for me, place in cart and then checkout.

Shopping was great, but the shipping costs were too much. I was buying inexpensive books for my girls group at church and was shocked that shipping costs were 3x the order.
I would've liked a cheaper shipping option which I know can be obtained as I'm a small business order and frequently ship myself.
Result: I canx'd most of the books and just went with a couple. Sad I couldn't get all the order due to shipping.

A hardbound book ("Fine, like new") was ordered. Instead a paperback was sent, and it was not in "fine" shape.The merchant had a best listing on Alibris as well. This order was, in all respects except shipping time (1 week), a disaster. No more orders from me.

I had a really chill time with Alibris, as always. I go out of my way to try to line up multiple books from the same vendor, to keep the shipping process extra easy, but they're a great site for buying cheap copies of books, and sometimes I get the added benefit of getting copies that have mark-up in them already (which I love!)

Alibris remains an exceptional experience. The items were listed and had everything a buyer would need to know. I could quickly jump to PayPal and complete the transaction. Overall there were no issues at all.

Had trouble getting in or just signing in as a new customer because of password issues, then I couldnt find the book I originally wanted so I settled for another one, I wish you folks, along with lots of others, would get off the password thing.

I rated the sellers and yet I'm constantly being hounded for this experience. I would have had a different response if this was the first time, and I figured my rating the seller would suffice, but Nooooooo, this 'rating' has to be sumitted also.

I tried hard before to buy two copies of Christianity in Crisis, but I hadn't nopened an account. I wrote you by e-mail when I was trying to buy two copies but had put them in the basket and then set up my account and when I returned, they were gone. I got no help from you by e=mail. Disappointing.

Buying the book from Alibris has always been satisfactory and this purchase was no exception. But the customer survey was not appreciated. Repeatedly sending me emails consisting of a survey that insists I fill out boxes I don't want to fill out is not apprecieated.

Whatever unique system you use to prevent multiple people from ordering the same exact item / allow product reservation is very frustrating and archaic. If I add something to my cart before signing in, and then I sign in, it's gone and i cannot find the item on the product page until whatever temporary cart expires, which sometimes is the next day. You really need to fix this.

It was very frustrating. I had to update some things as I went through. Every time I updated something (shipping address) I lost most of what I had done to that point. I also don't appreciate being forced to "Agree" (see check box at bottom of this page) to furnish free advertising.