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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 90,320 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    531
  • Value
    5935
  • Shipping
    5926
  • Quality
    5923

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93.2%
Positive
18,566
Neutral
806
Negative
550
View ratings trends
30
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How would you rate Alibris?
Top Positive Review

“Very impressed w/ orderly arrangement of products for...”

Cate Z.
9/16/21

Very impressed w/ orderly arrangement of products for sale, e.g., music, books, movie, etc. Makes sense! Also, the choice of sellers is easy to understand & navigate--I contacted one book seller Solr by email to find out if the used book they were selling was highly dusty (allergies) & they emailed back w/ details & evident concern. Alibris is now my "go-to" source for great prices, selection & quality of sale. Thanks for doing a great job!

Date of experience: 9/16/21
See positive reviews
Top Critical Review

“Very Difficult to change shipping address”

Stephen I.
5/17/21

Very Difficult to change shipping address. Had to quit internet browser and log back in again. Shipping choices limited. I know from past purchase that independent sellers can take their sweet time shipping items and often do. Why does alibris appear to charge at 1st class parcel rates and deliver at slower and cheaper media mail rate? Delivery window excessively wide.

Date of experience: 4/17/21
See critical reviews

Reviews (90,320)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1088) web site (334) use site (204) credit card (484) billing address (196) coupon code (234) shopping cart (173) email address (78)
Thumbnail of user matte213
Illinois
1 review
0 helpful votes
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September 26th, 2024
Verified purchase
• Updated review

I love Alibris but they are a victim of their own success. I only recommend it to my closest friends. Hard to find/out of print items can be easily obtained for reasonable prices

Reason I chose this business:

Value, selection, fair prices.

Value
Shipping
Quality

Date of experience: September 16, 2024

Always a good experience
December 27th, 2022
Verified purchase
• Previous review
Reason I chose this business:

I knew it's a source for the hard to find.

Date of experience: December 27, 2022

Fine user interface
March 30th, 2022
Verified purchase
• Previous review
Reason I chose this business:

Has what I wanted. I'm very likely to recommend, but I feel as though I have wandered on to a secret and I want to keep all the goodies for myself

Date of experience: March 30, 2022

Thumbnail of user sandraf2928
Washington
1 review
0 helpful votes
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December 12th, 2024
Verified purchase

You had such a fantastic price on the book FINALE - LATE CONVERSATIONS WITH STEPHEN SONDHEIM that I could not resist taking a chance with you and ordering it. For such a great price, I was amazed at the wonderful service from Alibris. Wonderful new copy of what is a very expensive small book at other retailers, nicely packaged and shipped in a timely manner. Your staff were very kind and kept track of what was going on with my order so I could vicariously enjoy it's travels. Thank you so very much for your time and effort and kindness. I will undoubtedly be back (although I already have WAY too many books!).

Reason I chose this business:

Capital One Shopping App directed me to your site as having a better price than other places I was looking, so I dropped into your site and found a great copy of the book I was looking for at an excellent price.

Value
Shipping
Quality

Date of experience: December 2, 2024

Thumbnail of user ettas15
Florida
2 reviews
0 helpful votes
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August 14th, 2024
Verified purchase
• Updated review

This is one happy customer...as always when I order. Each order I have received has been in a timely manner and the rare occasion I have had issues with an order is was quickly handled and responded to by you. You are my go to choice when it comes to my books!

Responded to and handled much faster than I anticipated.

Reason I chose this business:

Each order I have received has been in a timely manner and the rare occasion I have had issues with an order is was quickly handled and responded to by you. You are my go to choice when it comes to my books!

Service
Value
Shipping
Quality

Date of experience: August 4, 2024

The best!
April 27th, 2024
Verified purchase
• Previous review

At least my exerperience, every order made (and I have placed over a dozen in the time I found this great used book store), my books arrive fast and packaged well. I can't be more impressed and pleased.

Very satisfied!

Reason I chose this business:

Trying to shop less from Amazon and more from smaller businesses.

Value
Shipping
Quality

Date of experience: April 17, 2024

Always quick delivery and great company!
July 23rd, 2023
Verified purchase
• Previous review

Date of experience: July 23, 2023

Always great and fast arrival!
December 27th, 2022
Verified purchase
• Previous review
Reason I chose this business:

Love them! They are awesome!

Date of experience: December 27, 2022

Just awesome every single time I order!
November 24th, 2022
Verified purchase
• Previous review
Reason I chose this business:

Great service and books in good condition

Date of experience: November 24, 2022

This will be like my third order!
November 6th, 2022
Verified purchase
• Previous review

This will be like my third order! I have found my place for the real thing books!

Reason I chose this business:

Had some books to buy

Date of experience: November 6, 2022

Great selection and books in good condition when I...
October 31st, 2022
Verified purchase
• Previous review

Great selection and books in good condition when I have received them!

Reason I chose this business:

Wanted to begin purchase the actual book to hold... ebooks are getting more expensive and if I am going to buy a book I want to actually hold it in my hand!

Date of experience: October 31, 2022

Great quality and service
October 30th, 2022
Verified purchase
• Previous review
Reason I chose this business:

Looking for a used bookstore for purchasing books other than Amazon, USA based... and I found a great one!

Date of experience: October 30, 2022

Thumbnail of user renees1080
Maryland
1 review
0 helpful votes
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September 10th, 2024
Verified purchase

Alibris made it easy for me to track down a book that was neither popular nor easily available in book stores. I like being able to shop from independent booksellers.

Reason I chose this business:

Access to independent book stores and wide variety of books, good prices and prompt shipping.

Value
Shipping
Quality

Date of experience: August 31, 2024

Thumbnail of user davidb17322
California
1 review
0 helpful votes
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November 25th, 2024
Verified purchase

The seller had a hard back copy of the book I wanted in very good condition at a reasonable price and it came well packed within the time specified. I'm completely satisfied.

Reason I chose this business:

Alibris is where I go to find out of print books I can’t find elsewhere. I am a repeat customer and have yet to be disappointed by my purchases.

Value
Shipping
Quality

Date of experience: November 15, 2024

Thumbnail of user cherik142
Colorado
1 review
0 helpful votes
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November 28th, 2024
Verified purchase

So frustrating. Spent a long time on my cart just to have it deleted. Then your free shipping only turned out to apply to the truck icon books not my whole order.

Reason I chose this business:

Good prices

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: November 18, 2024

Thumbnail of user edwardp1106
Michigan
1 review
0 helpful votes
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October 5th, 2024
Verified purchase

Books were advertised as very good. Did not expect cover corners chewed or missing, damaged spines and some yellowing of pages. They are legible and did not smell so will be read.

Reason I chose this business:

Could not find new from normal soirces

Value
Shipping
Quality

Date of experience: September 25, 2024

Thumbnail of user tf424
Arizona
1 review
0 helpful votes
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October 9th, 2024
Verified purchase
• Updated review

Mobile website is finicky unless you're using chrome, but these are some of the best prices around. And I find books here I can't find other places. So, I keep coming back.

Reason I chose this business:

Prices and selection

Value
Shipping
Quality

Date of experience: September 29, 2024

Love alibris
August 2nd, 2024
Verified purchase
• Previous review

So happy to have found a great resource for books that's not Amazon.

Reason I chose this business:

Prices are usually less than other sites. Used books are usually in near-new condition. Alibris is the best alternative I've found so far.

Value
Shipping
Quality

Date of experience: July 23, 2024

I love shopping for books here
March 6th, 2024
Verified purchase
• Previous review
Reason I chose this business:

I've always had good service with alibris. Prices and shipping are reasonable, and best of all, I prefer to support independent US companies.

Date of experience: March 6, 2024

Love alibris books
November 15th, 2022
Verified purchase
• Previous review
Reason I chose this business:

This website almost always has the books I'm looking for at reasonable prices.

Date of experience: November 15, 2022

Love alibris
July 1st, 2022
Verified purchase
• Previous review

Love alibris. Easy to find what I'm looking for.

Reason I chose this business:

Great prices!

Date of experience: July 1, 2022

Great place for discount books!
May 12th, 2022
Verified purchase
• Previous review
Reason I chose this business:

Great place for discount books!

Date of experience: May 12, 2022

Easy to find hard-to-find books
May 6th, 2022
Verified purchase
• Previous review
Reason I chose this business:

Needed some books.

Date of experience: May 6, 2022

Love alibris
February 3rd, 2022
Verified purchase
• Previous review

Love alibris. Been getting all my books here, lately.

Date of experience: February 3, 2022

Great place to find affordable books!
October 21st, 2021
Verified purchase
• Previous review

Great place to find affordable books! My first choice for hard-to-find books.

Date of experience: October 21, 2021

Just a good place to find the books you want
October 12th, 2021
Verified purchase
• Previous review

Just a good place to find the books you want. Almost always find what I can't find anywhere else.

Reason I chose this business:

Just a good place to find the books you want. Almost always find what I can't find anywhere else.

Date of experience: October 12, 2021

Really like alibris for hard-to-find books at great...
July 9th, 2021
Verified purchase
• Previous review

Really like alibris for hard-to-find books at great prices.

Reason I chose this business:

Had the best price and the right book!

Date of experience: July 9, 2021

Thumbnail of user meyerg18
Kentucky
1 review
0 helpful votes
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October 7th, 2024
Verified purchase
• Updated review

Alibris is my preferred entity to buy books from online! Usually the book(s) arrive on time or even early. They arrive in good condition! Prices are usually a little less, as well. This was not the case this time the delivery was quite slow!

Value
Shipping
Quality

Date of experience: September 27, 2024

I would like to have known the shipping time before...
September 4th, 2024
Verified purchase
• Previous review

I would like to have known the shipping time before I added this book to my cart!

Reason I chose this business:

I have been very satisfied with Alibris on previous orders!

Date of experience: August 25, 2024

A bit slow, but thought provoking!
August 10th, 2024
Verified purchase
• Previous review

This was the most inexpensive site to order this book from! BONUS: This was also the easiest site to order a book from!

Value
Shipping
Quality

Date of experience: July 31, 2024

Slow process to order!
April 30th, 2024
Verified purchase
• Previous review

Slow process to order!
Shipping price too high for this small item!

Reason I chose this business:

Thought it was the best price!

Date of experience: April 20, 2024

Much more efficient than e-bay!
January 8th, 2023
Verified purchase
• Previous review

Much more efficient than e-bay! I'm still a bit slow at ordering online…

Reason I chose this business:

Price was less expensive and the ordering was simpler!

Date of experience: January 8, 2023

Thumbnail of user brianc4359
California
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

Overall I am satisfied with my purchase. The books I purchased are in excellent condition. The only down side was that 3 of them took an extended period of time to arrive.

Reason I chose this business:

Best price.

Value
Shipping
Quality

Date of experience: October 9, 2024

Thumbnail of user jasona984
Oregon
1 review
0 helpful votes
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September 29th, 2024
Verified purchase
• Updated review

I love getting great deals & supporting bookseller co-ops & small to medium sized businesses! Thank you for this excellent market for keeping real books circulating.

Reason I chose this business:

Massive selection, even obscure titles, Great deals, supporting small & medium sized business

Value
Shipping
Quality

Date of experience: September 19, 2024

Seamless, easy & excellent!
January 12th, 2024
Verified purchase
• Previous review

Seamless, easy & excellent! Thank you

Date of experience: January 12, 2024

Great lookups, easy ordering, been great for years!
April 10th, 2022
Verified purchase
• Previous review

Great lookups, easy ordering, been great for years! Thank you!

Reason I chose this business:

Loyal shopper for over 10 years!

Date of experience: April 10, 2022

Thumbnail of user kimberlyz796
Wisconsin
1 review
0 helpful votes
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October 3rd, 2024
Verified purchase

Typically great products! However, some information and pictures can be mismatched at times. Sellers may or may not respond regarding their products in a timely manner.

Reason I chose this business:

Reliable, very cost-friendly used book/movie site!

Date of experience: September 23, 2024

Thumbnail of user kevinj1526
New York
1 review
0 helpful votes
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October 27th, 2024
Verified purchase
• Updated review

I just about always find important books at great prices, and it supports a non-monopolistic economy of great people. (Books in languages other than English too!)

Reason I chose this business:

I was reading about an important author and wanted a copy of a book.

Date of experience: October 17, 2024

You have books, used books
April 15th, 2024
Verified purchase
• Previous review

You have books, used books. And you're not Amazon. Thank you!

Date of experience: April 5, 2024

Thank you very much
February 9th, 2024
Verified purchase
• Previous review
Reason I chose this business:

You're not a big monopoly like Amazon

Date of experience: February 9, 2024

Thank you!
January 18th, 2024
Verified purchase
• Previous review
Reason I chose this business:

Great selection and you're not the Amazon monopoly.

Date of experience: January 18, 2024

Thumbnail of user rogerb1389
Canada
1 review
0 helpful votes
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August 18th, 2024
Verified purchase

I received several offers on a book I wanted by email and finally got the book at a reasonable price. The payment platform was easy to negotiate and shipping to Canada was reasonable priced. Good service!

Date of experience: August 8, 2024

Thumbnail of user elmars3
Austria
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

Changing the Name of the person or deleting an existing account in order to use the same email address with another contractor is what would be desired!

Date of experience: September 3, 2024

Thumbnail of user stuartw405
Colorado
1 review
0 helpful votes
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November 29th, 2024
Verified purchase

Jumbled Shipping Vs. Billing selection process every time I use this website. I don't know where you store the Credit Card information so I can edit it. You currently have a discontinued credit card of mine on file but I see know way to edit it or remove it. It would be nice to select a store close to the SHIPPING address rather than the BILLING address since that's what really counts!

Reason I chose this business:

Easy to find the books I'm looking of and you are not Amazon

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: November 19, 2024

Thumbnail of user reda25
Connecticut
1 review
0 helpful votes
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August 13th, 2024
Verified purchase

Was surprised I could find it at all (published in 1950.)
Let alone in good condition and with a good jacket! Price very reasonable, too. And received it in excellent packaging in very short time after ordering!
Thank you!

Reason I chose this business:

Previous buys and recommendations.

Value
Shipping
Quality

Date of experience: August 3, 2024

Thumbnail of user christopherh2531
Florida
1 review
0 helpful votes
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September 8th, 2024
Verified purchase

Difficult to find books from a specific seller without hitting the back button after each search. Seller advertised discounted shipping on multiple books but did not honor this statement.

Date of experience: August 29, 2024

Thumbnail of user pamelab3719
West Virginia
1 review
0 helpful votes
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November 2nd, 2024
Verified purchase

When I received my order, the plastic bag it was shipped in was torn, and so was the dust jacket on 1 if the books. Need to get bags that are a bit thicker for shipping.

Reason I chose this business:

Have used this site numerous times in the past.

Value
Shipping
Quality

Date of experience: October 23, 2024

Thumbnail of user shaunaraeb
Arizona
1 review
0 helpful votes
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August 15th, 2024
Verified purchase

I purchased a book from this particular seller, because they are in the same state that I live in, so I expected the book within a few days, They only take packages to the post office on the weekends. I would have liked to know that when I made my purchase.

Reason I chose this business:

The book was used, but in excellent condition. I Don’t have a bookstore in my town.

Value
Shipping
Quality

Date of experience: August 5, 2024

Thumbnail of user erins1388
Washington
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

Set was in good condition as advertised. Only thing - it is only the first two volumes, not the third. That is quite a bit more, over a thousand pages, and something I'm now asking for Christmas!

Value
Shipping
Quality

Date of experience: November 4, 2024

Thumbnail of user s.m
Illinois
1 review
0 helpful votes
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December 22nd, 2024
Verified purchase
• Updated review

Found a used copy of my book in near mint condition and was able to track its delivery progress efficiently. Alibris is my go to site for hard to find books

Reason I chose this business:

Originally by Google, have since had good buying experiences

Value
Shipping
Quality

Date of experience: December 12, 2024

Good value for money. Wide range of books
May 8th, 2024
Verified purchase
• Previous review

Straightforward process, shopping alternatives presented simply. Great prices

Reason I chose this business:

Excellent selection at bargain prices. Used books I have bought before were in very good condition. Simple buyer interface

Value
Shipping
Quality

Date of experience: April 27, 2024

Easy, painless shopping experience
December 24th, 2021
Verified purchase
• Previous review

Easy, painless shopping experience. Fair prices, and the books, used, were in good condition

Reason I chose this business:

Bargain price for a hard to find book

Date of experience: December 24, 2021

Thumbnail of user tracyh1600
Oregon
1 review
0 helpful votes
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October 31st, 2024
Verified purchase

I was looking for an older book for our church discussion group and was able to find a good used copy at very reasonable price from Alibris through a Google search.

Reason I chose this business:

The price was the best available, the delivery date was timely, and came from a U.S. address.

Value
Shipping
Quality

Date of experience: October 21, 2024

Thumbnail of user stevenf1819
Idaho
0 reviews
0 helpful votes
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October 16th, 2024
Verified purchase

I have used Alibris many times in the past. I have never been dissatisfied with the product received. This time it was a better price that prompted me to order here.

Reason I chose this business:

Better price

Date of experience: October 6, 2024

Thumbnail of user maryw2213
Alabama
2 reviews
0 helpful votes
  • Send Message
October 7th, 2024
Verified purchase
• Updated review

I love Alibris! It is my go-to choice for books of all kinds. I almost always find exactly what I need/want at a great price. Highly recommend to all book lovers.

Date of experience: September 27, 2024

Easy, quick, and best prices
June 30th, 2024
Verified purchase
• Previous review

Easy, quick, and best prices. I always find what I am looking for!

Reason I chose this business:

Best deals!

Date of experience: June 20, 2024

This is my "go to" site for all my reading and research...
March 19th, 2023
Verified purchase
• Previous review

This is my "go to" site for all my reading and research needs. I have always had a positive experience with the sellers and overall customer service. I love ALIBRIS.

Reason I chose this business:

Quick, easy, affordable and I always find what I'm looking for!

Date of experience: March 19, 2023

I love Alibris!
August 21st, 2021
Verified purchase
• Previous review

I love Alibris! I have saved $100's on textbooks for my four college students!

Reason I chose this business:

Looking for textbooks

Date of experience: August 21, 2021

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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