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Alibris has a rating of 4.7 stars from 90,375 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
Very impressed w/ orderly arrangement of products for sale, e.g., music, books, movie, etc. Makes sense! Also, the choice of sellers is easy to understand & navigate--I contacted one book seller Solr by email to find out if the used book they were selling was highly dusty (allergies) & they emailed back w/ details & evident concern. Alibris is now my "go-to" source for great prices, selection & quality of sale. Thanks for doing a great job!
Very Difficult to change shipping address. Had to quit internet browser and log back in again. Shipping choices limited. I know from past purchase that independent sellers can take their sweet time shipping items and often do. Why does alibris appear to charge at 1st class parcel rates and deliver at slower and cheaper media mail rate? Delivery window excessively wide.
I can always count on Alibris to have what I'm looking for and to deliver it in a timely fashion at a reasonable price. Very grateful for their commitment to the written word!
Date of experience: October 5, 2024
I always love shopping with alibris! Site is easy to use, and no matter what the subject I can almost always find what I am looking for. (Some don't exist. Not your fault.)
It is the only place I ever go for used books. Not owned by that other outfit.
Date of experience: September 24, 2024
Love the site, been ordering for years & tell my friends all about this site! Love it that I can go here & research "hard to find items" Keep up the good work!
Date of experience: November 8, 2024
My book arrived and is almost like new, probably better than new in some cases. I thank you for this. I look forward to receiving all books in this condition when purchasing used.
Wanted a better experience in buying used books that are clean and arrive without paper bugs, etc.
Date of experience: October 18, 2024
Not available in theaters or the library. Alibris had both, at a reasonable price. I have never been disappointed by the quality of used DVD's from Alibris.
Couldn't find these movies in the library - Alibris had both, and at a good price.
Date of experience: September 28, 2024
I've never had a problem. Items have always been as described or even better than I expected.
I always choose Alibris.
Date of experience: August 18, 2024
Easy! I found a book that I had read years ago and wanted to read again. Alibris had it at a great price.
I've ordered before and have always been happy with the service, prices, and prompt delivery.
Date of experience: July 20, 2024
Great. But you should have asked me which card to charge instead of assuming I wanted to use the same as before. I clicked - I bought. Too fast there!
Selection. Cost.
Date of experience: September 4, 2024
Great. Easy. Good prices. It was good except I was just slowed down by having to type 50 characters past the few I had time for. So my five star was changed to four.
Great. Easy. Good prices. Had what I was looking for. Good selection.
Date of experience: September 4, 2024
It was easy to find exactly what I was looking for and a range of offers from different booksellers. My order was fulfilled very quickly and arrived in perfect condition.
It's easy to shop at Alibris. I appreciate the opportunity to purchase used books, especially when I cannot find what I want to read at my local library. And then I have the opportunity to pass the book along to a friend.
Date of experience: August 29, 2024
The book arrived timely however it was so old every time I turned a page it fell apart. They said they would issue a refund to my card but I'm still waiting for that to happen.
They said I will be refunded. Waiting for that to happen.
Date of experience: August 25, 2024
I've found that the condition descriptions are generally spot on, and prices, while not always ideal, are still acceptable given the market conditions.
Past experience
Date of experience: October 17, 2024
I've been ordering through Alibris for years, couldn't be happier. Great customer service and wonderful books, plus getting to support independent bookstores across the country! What could be better?
To support independent bookstores and because I’ve always had quality service through Alibris.
Date of experience: August 31, 2024
Thank you Alibrus, in my opinion, better than Amazon when buying internationally, you seem to get things delivered faster. We'll I've always had a good experience and fast deliveries. So thank you.
Better delivery times than Amazon and could purchase certain books I could not through Amazon.
Date of experience: December 14, 2024
I received a galley proof of the book, which included a table of contents on the left side of the book in all capital letters. The body of the book was in two columns like a newsletter. The aesthetics of the book made it unpleasant to the eye, let alone to read. On top of that, I had to pay postage to receive it and to return it. What a rip off when the seller knew s/he was sending an inferior product. I would have gotten just as good of a deal from another website.
The price was a little cheaper than another website, and my previous experiences with Alibris had been pleasant.
* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 2, 2024
I was looking for an out-of-print title. Whenever I need those types of books, I always look on Alibris. The network of booksellers makes this place never disappoints!
I choose Albris for price, quality and the size of the book inventory.
Date of experience: December 4, 2024
Found a copy I wanted in VG condition, which is always good. Your site is well-designed, made updating address a cinch. Always nice shopping here, reliable and professional.
Included above^
Date of experience: November 25, 2024
My usual used book sellers did not have the book selected for our book club. Alibris had it! Shipped quickly, and for a reasonable amount! Good condition, too!
Available. Reasonable.
Date of experience: October 21, 2024
My books came in great, practically new, condition, and came a lot quicker than I thought! I made an account immediately after because I knew I'd be back.
I saw that it had great reviews on Youtube and decided to try it.
Date of experience: September 23, 2024
Found my used book, great price, mailed to me fast. It was well package, the book was in great condition. Will do business with Alibris again. Thank you.
Lots of used books
Date of experience: September 29, 2024
I purchased the book I was interested in for a much better price than other mega-outlets.
Creating an account and placing my order was so quick and easy.
Mainly price. The book I wanted was on Amazon for $50 and it was here on Alibris, brand new, for $12.00
But, logon and checkout was really quick and easy.
Date of experience: October 1, 2024
My shopping experience was great. I am a returned customer. I love this store.
I have received my purchases on time and the system is very user friendly.
Returned customer.
Date of experience: October 29, 2024
Great shopping experience. Great merchandises. Great prices.
Happy customer experience.
Date of experience: December 24, 2024
My shopping experience so far has been wonderful. I found the items that I needed. I am very happy with the process.
I am a previous customer.
Date of experience: December 21, 2024
My shopping experience was great. I located my desired items quickly. The system is easy to use, and the checked-out process was wonderful.
I am a returning customer.
Date of experience: December 21, 2024
Great shopping experience. Great easy to use system. Wonderful products.
Great Prices.
Return Customer.
Date of experience: September 24, 2024
Great Experience. Great System. Great Items. Extremely User friendly.
Return Customer.
Date of experience: September 6, 2024
Great Experience. Easy to use system. Great product. Great price.
I am a returned customer. I love shopping at Alibris.
Date of experience: August 31, 2024
I had a great shopping experience. I love shopping at Alibris.
Returned customer.
Date of experience: August 21, 2024
Great Experience. Found great items. Great prices. Easy to use system.
Return Customer
Date of experience: August 7, 2024
Great Experience. Great prices, Fast Service, Previous customer of many items.
Needs books for educational purposes.
Previous customer
Date of experience: July 6, 2024
Previous purchase
Date of experience: January 31, 2024
Previous Purchases
Date of experience: January 14, 2024
Great Company. Great Prices. Excellent service.
Alibris provided the books that I need for my education. The price was
Great.
Date of experience: September 22, 2023
I just ordered books and it was a simple process. Shipping is a bit pricier than some online bookstores so we shall see if the service matches the cost.
Used alibris back when I was a college student and had good dealings.
Date of experience: August 18, 2024
I received my book in an expected amount of time. When the book arrived, I opened the package and though it was 'used', it appeared in new condition. It's great reading! Thank you all very much.
I chose you for the price and the specific book I was seeking.
Date of experience: October 6, 2024
Still cant sort, still limited number of books on a page, still cant remove trash from results. So? Have we improved? Not. But keep trying. Speak up of you actually manage to improve your site..
Last resort
Date of experience: August 25, 2024
Poor ability to filter results, prices seem to have jumped, inability to bundle books from sellers to save shipping. Need I say more?
Date of experience: May 27, 2022
It's still not a good interface at the top level. You have to search, but. The system isnt anticipating that. Its work.
History of no fraud. Reliable interface. Not a great selection, but... not terrible either. You are NOT Amazon and thats great.
Date of experience: December 3, 2021
I saw the book in an antique store! It took my breath at the detail color design of artist! I quickly checked alibris my go-to when finding used/new books! And there it was! Eeeek! Was so excited when it came to my door
You always are my go-to for checking new used and old books!
Date of experience: August 3, 2024
Quick service and price
Date of experience: April 17, 2024
Overall I had a good experience with alibris. I like buying my books second hand rather than new because it's better for the environment. My books came in a timely manner and were in great condition!
Honestly they had the best price over other online book stores and I’m very satisfied with my experience.
Date of experience: September 24, 2024
We love browsing books, drinking coffee, and talking with people who love good stories.
Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.
