Alibris has a rating of 4.7 stars from 90,417 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
Very impressed w/ orderly arrangement of products for sale, e.g., music, books, movie, etc. Makes sense! Also, the choice of sellers is easy to understand & navigate--I contacted one book seller Solr by email to find out if the used book they were selling was highly dusty (allergies) & they emailed back w/ details & evident concern. Alibris is now my "go-to" source for great prices, selection & quality of sale. Thanks for doing a great job!
Very Difficult to change shipping address. Had to quit internet browser and log back in again. Shipping choices limited. I know from past purchase that independent sellers can take their sweet time shipping items and often do. Why does alibris appear to charge at 1st class parcel rates and deliver at slower and cheaper media mail rate? Delivery window excessively wide.
I ordered three books from two vendors. One shipped quicker than the other but both orders arrived within the time period that was quoted. Books were in excellent condition.
They had the used books I wanted.
Date of experience: August 17, 2024
Very easy to find what I was looking for. Except for cars, I don't buy used. I'm taking a chance here, hopefully not disappointed. With CDs, ya just got to get the 1's & 0's
Just came across the site.
Date of experience: August 17, 2024
Alibris is competitively priced with similar sites, Abe Books and Thriftbooks. I picked them for the price and the ordering process was easy, shipping notices were received and books arrived within stated arrival dates. I will keep them in mind for future purchases.
I selected Alibris for the prices.
Date of experience: July 29, 2024
Neutral. I wish I had just purchased new. The item that was missing, I had to purchase separately, and with the separate purchase and the purchase of your book, I ended up spending more than if I had paid for this book brand new. I will not shop here again.
There is no callback number for customer service. Everything done online through email and the response was auto generated. Very poor customer service.
Online search
Date of experience: August 1, 2024
I was looking for an out of print book on old coins. The ONLY place that had it was an Alibris bookseller. Come here first … it's the best place to start your search.
Great selection and prices.
Date of experience: August 30, 2024
To be asked TWICE if I had received my order strikes me as serious problem somewhere, as I had replied to the first request promptly in the affirmative. This lessens the chance I will do business with Alibris in the future.
Book availibility and price
Date of experience: October 9, 2024
Excellent found what I was looking for at a great price. Product was in great condition as described Arrived in the time frame given. Was very happy with the service and will be ordering more.
Date of experience: December 10, 2024
Alibis' website is easy to navigate and get the best prices for used and trade quality books. The shipping costs are a bit steep when two or more books are ordered from the same seller.
If my library and our local bookstore doesn’t have the books I want, I prefer Alibris over Amazon
Date of experience: November 23, 2024
I purchase books every month and have done so for a decade. Of the many sites and stores I have purchased from, Alibris is the most user-friendly buying experience yet. Thank you Alibris! ~ Ryan
Date of experience: September 26, 2024
Your site offered large print books and that is the first time I had seen that offered on any book store site. Thank you for once again, making my book buying very informative and unique.
Because of your track record with my efforts to find the books I am sometimes am looking for and sometimes surprised by on your site.
Date of experience: November 2, 2024
As usual, I was able to find books I desired to read with ease.
The same reason I have used Alibris for decades and decades.
Date of experience: September 14, 2024
Alibris always delivers! If it is not in their inventory, they know where to find it. Past experiences have shown, that Alibris continues the search until the item is located. And at the right price.
Alibris always delivers! If it is not in their inventory, they know where to find it. Past experiences have shown, that Alibris continues the search until the item is located. And at the right price.
Date of experience: November 8, 2024
The shipping amount billed was higher than the amount shown on the product page. Specifically, standard rate was shown as $3.98 but after adding the book to my cart and paying, the standard rate appeared as $4.99
* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 1, 2024
I almost always find the books I'm looking for. The ones I've ordered have been very affordable and in quite good quality. I love shopping Alibris books!
Great previous experiences with Alibris.
Date of experience: November 19, 2024
I can generally find the books I want at great prices. So simple, economical and easy to use!
The selection and the pricing.
Date of experience: August 18, 2024
The availability of great quality used books and the pricing of same.
Date of experience: April 14, 2024
Like the fact that I could find this DVD at a cheaper price than on Amazon. Order was easy to place.
Found the option thru a Google search
Date of experience: February 20, 2024
Book was ok; price was fine; delivery was very slow. I've ordered through Alibris before with no issues. I will think twice before using this seller again.
Date of experience: September 17, 2024
I'm starting to get frustrated with sellers posting that something is hardcover when it's not. I need hardcover for a specific reason so I have to go through and return, it's frustrating.
Prefer to shop here over amazon.
Date of experience: September 3, 2024
I love Alibris - easy to use and supports local businesses rather than Amazon!
I like supporting small businesses rather than big monster companies!
Date of experience: July 27, 2024
Love it! Easy to search, love finding things cheaper.
Don't want to give more money to jeff bezos...
Date of experience: February 28, 2023
Clear, simple, easy to do. Prices excellent, even if shipping costs have gone up.
But the book selections offered are worth the shipping costs. Even the newest books are still less than anything book stores offer.
Because I am a long time customer who has always found here what I've been looking for -- whether for academic work or for reading pleasure.
Date of experience: July 30, 2024
Extensive selection of books at an excellent price.
Date of experience: February 27, 2022
Because it's my first choice, always.
Date of experience: January 6, 2022
Because I have been ordering books from you for years and usually have no problems.
Date of experience: March 25, 2021
Easy to order books We're in excellent condition and delivery time was short. Highly recommend this website to others who like to read. Has good selection of books and decent prices.
Had good prices on books
Date of experience: November 20, 2024
I have made multiple orders from Alibris and haven't ever been disappointed! Prices are great and the books have always been in great condition. Shipping is usually really fast, so bonus!
Affordable books, fast shipping!
Date of experience: September 17, 2024
Every time I search for a book, I can usually find it on Alibris and for a price that is almost unbeatable! Thank you!
Low prices and great history using Alibris!
Date of experience: July 15, 2024
I could not get my order to submit. Obviously at sometime it went through. I didn't receive a confirmation. I was surprised when I received the first book in the mail.
Had the book title I was looking for
Date of experience: October 1, 2024
The condition of book far outweighed my expectations. The book is perfect and was received within the timeframe given. The price cannot be beat, Thank you Alibris for this wonderful service.
I have used them before.
Date of experience: October 3, 2024
Navigating the website is fast and easy to find what I want. I've hunted down old books, rare books, and recently published books. Alibris is by far my favorite book site!
I have a long history of loving Alibris!
Date of experience: October 26, 2024
Have the books I need. The shipping is reasonable. I buy mainly business books that are usually over $50 new. This saves me a great deal as I build my library
Had the books I needed at best prices. First time using
Date of experience: November 3, 2024
Good service, BUT when you offered to save me money by switching to an alternate seller, that option also removed my "get it by Christmas" option. I'm glad I realized that before actually ordering!
Want to use indy bookstores
Date of experience: December 16, 2024
Shipping is over priced but i keep coming back to alibris because i can choose to ship from as local as possible, i almost always find what i am looking for and its not amazon.
I prefer not to use amazon and want books sooner than i can get to town.
Date of experience: September 4, 2024
I would say that the shopping car details are too large on a computer screen. It is hard to see the whole list b/c of the size of each item/ wish list at the top of card is huge too maybe that could go on top with smaller font or in red or something but taking up the whole cart screen makes me want to remove things from the wish list so I can see the cart!
Date of experience: August 29, 2023
Heck yeah! The book i wanted was twenty bucks used on amazon (which i hate supporting anyway) and only 99 cents used here! Love you all thanks for keeping book sales real for small book stores nation wide!
I want to support small book stores
Date of experience: August 25, 2023
I love supporting local as possible used book stores, the shipping prices are so high though!
Amazon shouldn't own the world
Date of experience: October 18, 2022
Usually shipping is higher than I expect but you usually have all the books I need! Thanks!
I hate amazon.
Date of experience: September 13, 2022
It aint amazon
Date of experience: April 12, 2021
Well...I sometimes send books to other people and then forget when I place my order. Then the order defaults to them instead of me and I have to scramble to change the address. I now know to delete any other addresses before I complete the order...hopefully...
confusing.....
Because I like to support independant booksellers...
Date of experience: July 30, 2024
Love the new address features...so much better...
Date of experience: November 8, 2023
I do have issues with shipping addresses...
Date of experience: February 5, 2022
We love browsing books, drinking coffee, and talking with people who love good stories.
Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.