Alibris has a rating of 4.7 stars from 90,174 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
Very impressed w/ orderly arrangement of products for sale, e.g., music, books, movie, etc. Makes sense! Also, the choice of sellers is easy to understand & navigate--I contacted one book seller Solr by email to find out if the used book they were selling was highly dusty (allergies) & they emailed back w/ details & evident concern. Alibris is now my "go-to" source for great prices, selection & quality of sale. Thanks for doing a great job!
Very Difficult to change shipping address. Had to quit internet browser and log back in again. Shipping choices limited. I know from past purchase that independent sellers can take their sweet time shipping items and often do. Why does alibris appear to charge at 1st class parcel rates and deliver at slower and cheaper media mail rate? Delivery window excessively wide.
As a former librarian and long-time book collector, I appreciate full and accurate descriptions of "wanted" books. Booksellers offering items via Alibris do, on a whole, offer the kind of description I appreciate. I also "skip" those not telling me all I want to know.
Ease of payment; fast shipment.
Date of experience: November 17, 2024
Great price. Don't like the shipping fee at all. I do wish there was a better price that reflected the actual price for media shipment. It's it Fair to make me purchase a book that only costs you 1$ to send me and you pocket so much off of this purchase.
I had no choice based on price. How about a book subscription for annual fee to cover all book purchase shipment.
Date of experience: December 9, 2024
I'm so excited about my purchase, I have been waiting for over a year to find this book. Thank you for researching those hard to find books and such. Delivery is timely and the shipping is very reasonable
A long waited itm on my search list came in
Date of experience: September 16, 2024
I like that I can find books that I am unable to find on other online book stores.
I couldn't find this book on other sites
Date of experience: April 7, 2021
I've been a long time customer of Alibris. When ordering a single book I often come to Alibris first because the prices are very competitive. I've not suffered a loss, wrong or damaged book in nearly 20 years.
Best Price for a good hard cover copy of a book I've wanted.
Date of experience: September 30, 2024
Done business with you before.
Date of experience: May 1, 2024
It's where I found the Author and book edition I wanted. And at a Great price too.
Date of experience: January 14, 2024
I took extra two weeks from the estimated delivery period ( I am writing this from South Korea), but the book came safely with perfect condition. The customer service was fast in response and assuring.
Date of experience: November 11, 2024
I wish shipping was posted before the last step of checkout, it would make it easier to keep tabs on my budget without having to do the math before checking out then adding or subtracting books then going back and forth until I have the price I want.
Reading on a budget
Date of experience: November 13, 2024
Shipping cost is way too expensive. I can pay $1.99 on thrift books. But since these prices on the books themselves were better I came to you. And I know post offices charged less for shipping books than other packages so I don't understand why they're so high.
Cost of book vs thriftbook availability
Date of experience: September 19, 2024
Most times great prices but shipping costs pricey- cost more than the books. Also if same company I thought shipping cost was cheaper than $4.99 per book
Date of experience: November 21, 2023
Best prices
Date of experience: November 19, 2023
It seems the 2 goodall books are similar and cannot tell the differnce between my life with chips nd seeds of man. Do not know what "trade book" means.? Also one mentions cds included but could not see that on some of the descriptions
Date of experience: January 10, 2021
I ordered this book on Sept 17. Delivery was to be between Sept 20-25. I needed this book for a class that started on Sept 19. The book sat in Illinois for about 2 weeks before finally moving anywhere. Once I saw movement, I had it in a few days. Alibris is located in CA, but the book came from another party in IL. Will not be ordering here again.
Was told to contact them if I did not receive the book by Oct 8 for a refund. Nothing else.
According to the site, I would have received this book shortly after class began, BEFORE other sellers.
Date of experience: October 5, 2024
Per their usual, Alibris came through with my order in a very timely manner and the condition of the books was better than expected/described. I guess I should just assume that that's the case with this seller!
Thank you, Alibris, for being a great source of used books.
Date of experience: September 15, 2024
Ordering is easy, checkout is clear. I like the ease of navigating the website; the layout is simple and one can make selections readily.
The book I was looking for was available at a very good price.
Date of experience: April 9, 2024
I love the quality and availability of used books at Alibris.
Prior experience, had the best price on the book I wanted.
Date of experience: January 18, 2023
Clear navigation between titles, ordering and checkout. I'm grateful you have the book I'm looking for!
Alibris had the book in a used copy that I was looking for.
Date of experience: September 18, 2022
Overall the shopping experience was very smooth. I've never shopped with this company before but they had the title I was looking for, at a very reasonable price, and in very good condition given that it's a paper back volume. Shipping was prompt, and I have no complaints.
It was recommended by my prof.
Date of experience: September 16, 2024
Charging shipping per book is too much. The books may be cheaper, but your killing any savings with shipping. I appreciate the company getting back with me regarding shipping costs and providing information for ways to save on shipping. I have not received my books yet, but I have never had an issue with the product or shipping. Thank you again.
I have used this site in the past.
Date of experience: December 2, 2024
Charging shipping per book is too much. The books may be cheaper, but your killing any savings with shipping.
I have used this site in the past, but only purchased one book.
Date of experience: November 30, 2024
You should show the shipping cost with the book cost so people can decide which seller offers the better deal - they only show up next to the book on the very last page before confirming the order - I had already hit purchase before noticing a $3 book had $15 shipping charge! Would have never bought it, but it was too late.
Only one with the titles I wanted - would use a more price-transparent site if possible
Date of experience: September 16, 2024
I love Alibris so much. Lost one star this year because of the everchanging coupon situation. $10 one day $20 another day. I am busy, please just pick a discount and give me a.minute to fill my cart before you change it.
My favorite book shopping site. I can find thongs here that I can't find elsewhere
Date of experience: November 15, 2024
The selection is great, but my favorite thing is the detailed description of the book: the edition, the cover, the condition, etc. I am often trying to fill out a set that has a missing book and obviously want the matching edition.
Because I wasn't sure that I could find all five in hardback anywhere else.
Date of experience: June 5, 2024
Took too long to receive. Paper quality was stepped down from Original Version in this New, Updated 50th Anniversary Edition; so, not happy totally with book quality either. The verbiage part of book is excellent.
They followed up on when my book when be coming in the mail - it had no tracker until they put one on it, too.
Date of experience: October 7, 2024
This is my second time using Alibris to purchase books and I'm satisfied. The website and ordering process is convenient and pricing is good. One of the sellers I bought a textbook from sent the incorrect book but i was promptly refunded and told to keep the book. It's unfortunate that it happened and I felt the need to look elsewhere to be sure I received the correct book on time. Otherwise, I've been happy with Alibris offerings.
I’ve had a positive experience in the past browsing and buying cheaper used titles.
Date of experience: November 4, 2024
We've all been spoiled by the shipping speed of Amazon...This took longer--2 weeks or more. I did get my books, in good condition, at a fair price, so no complaints--just glad that I wasn't in a hurry!
Had the book I wanted.
Date of experience: December 6, 2024
I also sell on Alibris but I couldn't get my seller account log-in to work as buyer. So created a new guest log in under another email. I feel like sellers should be buyers too. On Biblio one log-in works for both...and they give a dealer discount sometimes.
Had a book that I was looking for.
Date of experience: November 18, 2024
Be careful with direct listings from 'Alibris' that show 10+ copies available. This is likely incorrect, and Alibris customer support couldn't confirm why my order was cancelled. Alibris shipping rates are reasonable, at $10.99 for the first book and $6.49 for the second book, and they have a great selection. However, aside from first issue, the biggest issue is when orders are cancelled, they refund you in USD, so if you have an international (Canadian, in my case) credit card, you will experience a small foreign exchange loss. Until Alibris changes this to charge credit cards once shipped instead of once ordered, I will buy through AbeBooks, Better World Books, and Blackwells.
So so. Reasonably prompt responses, but too scripted. Couldn't get to the root of the problem of my order from 'Alibris' was cancelled.
* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 21, 2024
Over all I appreciate the service Alibris is offering. I highly value supporting independent/small business and more environmentally responsible means of consuming.
If I could give a suggestion? Making it easier to cross reference my wishlist or multiple titles or authors at a time with each vendor would be a great improvement. Having to manually enter each individual title with each individual store seems inefficient. As a consumer who wants reduce buying from multiple vendors to lower their carbon footprint this would be a more effective way to online shop.
I could not find these titles locally
Date of experience: September 17, 2024
Love this website. I buy most all the books I cannot find locally here.
Because it is not corporate
Date of experience: April 24, 2024
Date of experience: November 13, 2022
I love this website! Buy all the books I cannot find locally here.
It's second best to shopping local
Date of experience: September 22, 2022
Excellent book selection while supporting small business. Anything that isn't amazon is a win for me!
Date of experience: July 28, 2022
I don't mind a used book. An old copy that is well worn or even lovingly marked up. But anytime a hardbound book has already been tampered with, even if it's a pretty good repair job in the binding, it should be considered fair at most. Certainly not good.
Date of experience: September 9, 2024
Cheapish prices but it's been an absolute headache getting anything shipped. 4 out of 5 shipments have been cancelled on me stating the book was unavailable. If that's the case why was I able to even purchase it in the first place?
Update 12/3/24 reordered the cancelled books and got yet another cancellation LMAO
Date of experience: December 3, 2024
I am pleased with the availability. I am curious about an email you sent me saying I can save $15.00. But there was nothing to tell me that I had. Also, there was a 77 cent discount for my order. But somehow that $53 after the discount became $57.99. These are my comments. Otherwise Alibris for me is better than Amazon. Have a good Thanksgiving.
I have purchased from Alibris before and prefer it to Amazon.
Date of experience: October 12, 2024
I am being forced to interrogate a process that is complete and was completed adequately and now is being made measurably worse by having to write a book report on it. Stop outsourcing your QA process to the customer. Hire people and pay them a wage worthy of their ability to do so.
Date of experience: December 4, 2024
Alibris is my go to for books. Lots of options for price and quality and an assurance that the delivery will range from surprisingly fast to postal decent. This particular order was a single book that arrived within the time it takes USPS to move it from the shipper to me. No delays.
Excellent, reliable service
Date of experience: October 2, 2024
What can I say? I have loved you for a very long time. I believe in sharing, recycling, and not wasting anything. Your prices are good. You have much that is otherwise hard to find. You have never let me down.
I always choose Alibris.
Date of experience: December 6, 2024
You guys are great. The site is great. I find books here I can't otherwise find.
I always choose Alibris.
Date of experience: November 14, 2024
I've had nothing but superb experiences with Alibris and recommend you to everyone I know.
I love that there are so many used books -- I believe in that. Also, I've found hard-to-find items.
Date of experience: August 28, 2024
It's my go-to. I like buying used.
Date of experience: February 25, 2024
I prefer to buy used books.
Date of experience: January 9, 2024
I always do.
Date of experience: August 25, 2022
Awww... I love you guys.
Date of experience: August 8, 2022
Because I love you guys.
Date of experience: November 28, 2021
Aww, what can I say? I'm so glad you guys are here!
You're my go-to.
Date of experience: April 13, 2021
We love browsing books, drinking coffee, and talking with people who love good stories.
Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.