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Alibris has a rating of 4.7 stars from 93,898 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
I am a college student and had ordered 2 books from this website. However, i am not pleased at all with my order. I HAVEN'T RECEIVED EITHER OF THEM. It has been over 2 weeks. One of the orders was sent back to the seller, because apparently my address is incorrect, which is BS. I always make sure my information is correct. The other book i ordered is stuck in a city near me, with the additional comments saying,"delivery confirmation". If i received the book properly and on time i wouldn't be on this website. I NEVER RECEIVED MY BOOKS. I am extremely unhappy with this website, and quite frankly am never ordering from them again. I emailed the sellers and contacted the website a day ago and have not been responded to since. I have a feeling i'm gonna end up asking for a refund. NEVER ORDER FROM ALIBRIS.COM! They are extremely unreliable and unprofessional.
Date of experience: September 9, 2012
Excellent selection on the subject that I am researching. The books that I am purchasing from Alibris are always a great help and are great additions to my library. Thank you.
Go to Alibris to find the correct book(s) that I am in search of.
Date of experience: April 6, 2024
Thank you again for providing me with an ability to obtain fascinating books created by incredible subjects and authors!
Best place to go to obtain impossible books!
Date of experience: August 20, 2023
Alibris usually comes through with the books that I am interested in getting. If I didn't find them at Alibris I probably didn't get them...
Purchase books regarding certain biographies.
Date of experience: August 11, 2023
I am having a good time finding titles, authors and subjects that I personally enjoy. When I visit Alibris I normally do not leave empty handed! Thank you!
I felt I had a better than average chance at located precisely the books that I wanted to find and I did!
Date of experience: May 12, 2023
I was able to successfully find several books on a subject that I wanted to explore more thoroughly. Alibris did it again with a fantastic worldwide selection!
Searching a specific subject with what I consider the easiest and best route to success.
Date of experience: February 13, 2023
I have previous books on order which have displayed order numbers for tracking (shipping) numbers for over 2 weeks even though you claim they have shipped. What gives.
You seem reputable.
Date of experience: April 1, 2024
The information on checkout form needswork. You don't know what shipping is until checkoutbor if it's even available. And what book is hard, soft, etc. info needs to be real time as you are shopping because some us have to set limits on our shopping.
Date of experience: March 18, 2024
No problems. Everything was fine. No problems. Everything was fine. No problems. Everything was fine.
You had it.
Date of experience: June 14, 2024
The order process went well. The shipping duration stretches from 3 to 15 days, which seems vague and overlong. Will see how long the shipping actually takes.
Date of experience: February 1, 2024
It just took so much fiddling around and going over the same things so many times, just to enter my credit card number, even tho you have had it for many years.
I can get the best information on editions, a great selection of prices and condition, and reasonable shipping times
Date of experience: October 20, 2023
The nature of used books is that you cannot always save on shipping because one seller doesn't have all the books I want... But they do have one -- at quite a deal!
Alibris had the best price on the book I wanted.
Date of experience: October 23, 2023
Great bookstore@ reasonable prices. The books that I ordered previously were in GREAT condition. I would highly recommend for all of your books needs. Thank you Alibris!
Prices were affordable!
Date of experience: January 31, 2024
I have always used Alibris for my book needs since discovering it years and years ago.
Seller ratings are invaluable and, based on my experience, dead on. The site's user interface can't be beat and ease of placing an order is unequaled anywhere.
Date of experience: July 8, 2024
Alibris, in my experience, is where those who actually hold the book list. Not those flakes that offer the book and AFTER you order it find the person holding it, buy it then ship it with huge mark-up and take forever.
Date of experience: May 12, 2023
Quick and painless searching
Date of experience: December 11, 2021
Place to go FIRST for any book need
Date of experience: April 11, 2021
Where is discount promised in your last email? 5th item I bought thus far. Email a month or so ago said I had approximately $20.00 Or is it just for new books?
Was only one offering a used book.
Date of experience: October 18, 2021
Books come quickly, in good shape. Author is very gentle
I had coupon I couldn't't use
Date of experience: June 6, 2021
Shopping was quick and easy Offered regular or expedited shipping was a nice option. Also, this book was half price as other sellers so I opted for the expedited shipping. Thank you.
Because the book I was interested was half price on this site.
Date of experience: March 23, 2022
Listing was horrible
When I noticed the listing was incorrect
I could only email and response time was ridiculous
Need phone support!
Will not use alibris again cost me more than amazon!
Thought it would be cheaper than amazon it wasn't after I had to order again and pay shipping
I should've use amazon
* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 10, 2021
I love Alibris! You had the first "chapter" book I ever read as a 4th grader & hoping it might even be the same copy I foolishly sold at a garage sale!
Another title that interested me popped up as available on Alibris & inspired me to search for my 4th grade book! Meant to be!
Date of experience: October 25, 2021
It is always easy to find the title I'm looking for, sometimes it's difficult to choose a book condition & price I find reasonable. The automatic cart comparison feature is extremely helpful!
It's a cost effective shopping experience.
Date of experience: September 26, 2023
I signed up for an account after placing items in my cart, and lost all items. :(
I refilled my cart and noticed, in spite of signing in, there was no indication I had signed in. Everything eventually went through, and I hope to see my books within the next several days or so. Thank you!
It was recommended by by wife, and after shopping around, determined the prices were the best I could find.
Date of experience: September 11, 2023
First time - hope it's as good as the ease of ordering! I like that the book is sent from the person selling it, not a clearing house. We'll see if it works.
Price can't be beat! Paperback size and condition are described.
I can't recommend or not, yet.
Date of experience: August 27, 2023
I have shopped your site in the past when I needed somewhere I could trust. I haven't been here for a while but still rely on your service & books. Thank you
Date of experience: April 3, 2023
Thank you! If you come across any more copies of The Sicilian Amulet -- at a reasonable price! -- please let me know. I am the author and have run out of author's copies.
I remember dealing with Alibris years ago and having good results.
Date of experience: April 12, 2021
Very simple and easy to find items and purchase! Would recommend also having option for filtering distance for those of us who would rather pay more for closer location (climate conscious). Thanks!
Cheaper options and wanting to support.
Date of experience: April 29, 2023
Cheaper (although I still bought some books at bookstore to support them as well).
Date of experience: December 13, 2022
Cancelling a transaction after it was confirmed, paid(!) for and the book presumably sent off is very poor way of doing business. Finding a "replacement", for a higher price, is also ridiculous!
* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 2, 2022
Your website for ordering could be slightly more friendly, especially on the checkout page.
Searched the internet. Price good.
Date of experience: February 1, 2022
I really Like Alibris because they never disappoint me, my search for books, music, etc. Like an old friend, I missed Alibris, but now with service like this, we must be grateful!
The incredible inventory and availability. Plus, I can find it myself! 1
Date of experience: July 31, 2021
Shipping charges seem a little high for a 4 - 7 day delivery. But at least I'll have it for next weekend. I'd also prefer a statement of condition of this used book.
Date of experience: September 1, 2023
Searching is very convenient because I can use an ISBN, title, subject, author, etc. I like the versatility and ease of finding books. The variety of seller choices is fantastic, as well.
Price of books, availability, shipping costs.
Date of experience: February 27, 2021
Yours is the most difficult to order from website that I have ever encountered. The security checks are absurd (which picture is a boat?) I will avoid your company in the future
* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 9, 2022
Never had any problem ordering from Alibris: for many years! Also appreciate you allowing me to use my P. O. box for shipping address (my physical address is nearly impossible to find)!
Alibris nearly always has exactly what I'm looking for.
Date of experience: September 16, 2022
This is my first go-to in looking for out-of-print books or the earlier printings available. Website is friendly. I have never had anything less than the best customer service. Love this website.
Past history with them.
Date of experience: March 10, 2023
User friendly and easy. Thank you.
Prior business with them. So simple.
Date of experience: October 10, 2021
Love ordering thru Alibris. They make ordering, shipping and payment as painless as possible. They also follow through.
Past experiences with them
Date of experience: September 30, 2021
Once I am signed in, checking out is a breeze. Thank you.
Great customer awareness and service.
Date of experience: September 23, 2021
User friendly ordering. All of my orders have always been delivered as promised.
Looking for out of print book
Date of experience: February 20, 2021
We love browsing books, drinking coffee, and talking with people who love good stories.
Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.
